BB Tour :: Lock / Standby Buttons Don't Work?
Mar 6, 2011
I recently updated my O.S using Desktop Manager on my Mac.
Before the update, the two buttons on the top of the phone worked as follows:
Right button: Locked the phone (have to enter password)
Left button: Locked keyboard
After the update, the top left button locks the keyboard, but the top right button does nothing. This happened after the update.
Tour 9630
V5.0.0.983 (Bundle 1615, Platform 4.2.0.428)
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Aug 12, 2010
is it just me or..these aren't working right?i hit the lock key (with my pw set and all) and it dont lock the phone only a screen lock
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May 19, 2010
I just upgraded from my old Curve 8330 to the Tour 9630, both on Verizon, and I couldn't be happier with my new device -- except for one thing. The Curve had a great "standby" function I could use at night, in which the phone would lock its keyboard and effectively shut down, but still be able to receive calls if one came in. This also saved lots of battery power. After hours' worth of mashing the top "lock" and "mute" buttons on the Tour, and searching through the internal menus, I can't seem to find a similar mode on my new phone.
First: If there's a thread about this already somewhere else, I beg your pardon; I'd be grateful for a link and I'll be on my way there. But if not, does anybody know whether some devices just do not have a standby mode anymore as part of OS 5, or whether there might be something wrong with my phone because its mute key won't activate standby mode?
The key lock button the top left works, but, at least on my Curve, the key lock and standby were two very different things -- I'd lock the keyboard when I put the phone in my pocket, but I'd put it on standby before bed every night. Does key-lock mode on the Tour replace standby?
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Jan 25, 2010
I have an issue with my BB Tour.When I woke up this mourning and took my bb off the charger.I notice there were HLhlhlhlhlhlhlhlhhlhl type on my bb so I tried to press the esc button and the end button and it didn't work. So I did a Battery pull and let it load up...and that when i found out that my trackball wasn't working.then all a sudden it started to type the HLlhlhlhlhlhlhhlhlh again.So I did a another battery pull and it did it again.So I wiped the phone decided to install 5.0 on my phone and I get the same thing.The only thing I did before my phone went hay wire was a couple days prior.I downloaded a couple free themes and screen saver from BB App World.I thought by doing the battery pull and wipe I would fix it but didn't. I know I didn't get my phone wet or anything can anybody explain this?
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Jul 20, 2010
I went to 5.0.0.732 and now I dont have the standby button. Is there an app that can enable it again? I miss my standby...
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Feb 11, 2010
I have found an app, autostandby which cost money, and easty standby which is not available for the tour. IS there a way to auto standby without an app? Or any free apps to make it do this? Or is the pay one worth it?is there a way to be able to text more then a 160 characters?
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Jan 19, 2010
i havn't posted in a while on here. I had an origiinal tour from pre release in july 09. its been awsome ever since then. but the trackball has been crapping out lately. and vzw has sent me a replacement. well its trackball was worse lol. so i sent it back. anouther one came. and the standby button didnt click like my original one and like my storm standby and mute key they clicked too. 3rd one came today it dont click. you basically dont even know ur pushing it.
so my questions for you guys are.... when u press ur stanby button does it click or no? do u just know ur pushing it cause ur putting force on it? or does it click. please let me know, my vzw rep is following up with me tues @ 8pm est to check up on me and decide what we are going to do. any and all feedback is greatly appreceated. and this one came in a vzw certified replacement box the other ones came inside a brown box that had a plastic peice on them to snug the phone in it.
so does ur standby/mute key click? does the lock key click? thanks alot.
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Apr 12, 2010
I recently updated my Verizon BB Tour 9630 to OS v 5.0.0.591. Ever since the upgrade I cannot put my phone into Standby Mode. The mute buttom works when on a call, just not to put the pgone into Standby Mode anymore.
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Mar 31, 2010
So the keypad lock on the top of the phone works but the standby button no longer does?
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Feb 18, 2010
Here's the results of my 5.0 OS upgrade using the recently released Sprint package:
1. Phone boot time, from battery out to usable (home screen icons displayed, etc): 3 minutes, 15 seconds! YES!!!
2. Threaded SMS messaging is nice!
3. Phone doesn't feel any "faster".
4. Being able to set the phone to automatically adjust for time zones is nice--I don't recall that being an option before and has always bugged me.
5. QuickPull Free didn't work at first. Had to be uninstalled and reinstalled.
6. Standby button no longer putting phone into standby.Still works for mute/unmute though.
Of all of these, item #6 is the only one that bugs me a bit.I think the standby operation still works in general, as when I put it into the holster, the screen did turn off, but I don't use the holster and usually "lock" the phone by holding down the mute button to go into standby.
So, does anyone know if the Lock button does pretty much the same thing as Standby, or is there really a big savings in battery life by going into standby mode? As long as battery life isn't too adversely affected, I'm pretty sure that I'll stick with this release. Hopefully the next OS upgrade will restore the button... unless someone here knows how to fix the issue now!
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Apr 24, 2010
My problem: My 8310 will not standby/lock when it is holstered. What I've tried: The obvious, Options > Security > General Settings > Lock Upon Holstering = Yes. I will put it in the holster wait a good 30 seconds - 1 minute, then push on the holster to hit a letter and see if the address book opens up and it does (from my understanding it shouldn't if locked) My guess is maybe I just have a junk holster (it is magnetic) or maybe something with the battery.I have searched and just couldn't find much, this forum is great and full of knowledge so figured i'd give it a shot.
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Jan 12, 2010
Can anyone explain what the difference is between keypad lock and standby on the curve 8520? I've trawled the website and they both seem to do the same. Which is better to use? Or am I missing the blindingly obvious here.
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Jul 6, 2012
upon updating i notice that the "key lock" key and the "standy key" located on top of the phone is not functioning anymore. Unfortunately the phone does not go onto standby mode when pressing the mute key. The mute key does however mute a telephone conversation.
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Feb 17, 2010
I am new to BB and have a Tour 9630.After "upgrading" my OS yesterday the former "standby" (mute) button no longer works.I tried to find a place to assign "standby" mode to the left or right shortcut key but no luck.Also, I noticed my Opera browser is significantly different (and more annoying) because clicking the trackball goes back.
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Jun 9, 2010
I dropped my Tour and scratched up the bezel, and made the dumb decision to replace it. Long story short, I messed up switching over the buttons, and I stripped the screw putting it back in, so there's no going back to fix it. Now, when I press the keyboard lock button, it doesn't work. I figured out that I can hold down "A" on the homescreen to lock it, but now how do I unlock it?!
And PS: DON'T CHANGE YOUR HOUSING/BEZEL! I would much rather have a dinged up bezel than the situation I'm in now. Looks like I'm stuck with this Tour 'till December. I hope that people listen to my housing advice, and not be naive and ignore others like I did!
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May 3, 2010
i have seen videos on Internet of a tour running ultimate lock and was just wondering how this works since you cant touch and slide to unlock.
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Jul 30, 2010
I just updated the latest software to my bb 9700, upon undating i notice that the "key lock" key and the "standy key" located on top of the phone is not functioning anymore. is that any ways that I can i activate back both the keys? or how do i lock my phone with your latest software.
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Aug 12, 2010
I updated my OS on my 8900 to the latest version yesterday 5.0.0.681 Most of it looks the same, however I used to use the lock ley (top left ) on my handset, to password lock my unit before putting it in my pocket. Now I find this only put the unit into and out of standby. Does anyone know why this has been changed? Can it be changed back? I am really angry that this usefull feature has been removed without the ability to customise my handset and put it on.Why could it not have been an option to change what this key does? From a quick search on Google I see lots of other people have the same problem, and some are even paying to download aps to fix the problem!! For now I have changed my side convience key to activate the password lock, so all I have to do is keep remembering to press side button instead of top button. I cant even find anywhere that I can contact RIM about this, and request they reinstate the lock key. Very disapointed with the way this has been handled and the lack of support / advice / comment from RIM.
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Apr 27, 2010
Ok so i updated my OS to the newest one and now the lock and standby buttons have changed the lock still works but the standby does not turn on? how do i now put it in standby ? as the button does not do anything?
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Apr 18, 2010
I have a Curve 8330 and am wondering if there is a way to get the Keypad Lock and Standby Mode to function together from one of the convenience keys. I currently have Standby Mode on the Mute Key on top and Keypad Lock on the left convenience key.
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May 12, 2010
I have a blackberry bold 9700. My mute button works for music etc but the standby mode function doesnt work. How can i fix this? I have the latest version 5 firmware
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Jul 15, 2012
I Just got my BlackBerry 9630 Tour 3 days ago and I have used it only numerous times, usually plugged into The wall in The house. Later in The day yesterday The keys and trackball click stopped working, Just weird. The trackball will move The cursor on The screen but Nothing will click or select.I've tried everything from taking out The battery, The SIM card, The SD card, drying it. Nothing seems to work, I even deleted all data on The phone with desktop manager and it still doesn't work.
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Jun 23, 2010
Why the standby mode button doesnt work on my Blackberry Bold 9700. I have OS v5.0.0.593
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Jan 31, 2011
I updated my Blackberry 8900 Curve over the weekend to v5.0.0.1036(Platform 5.2.0.104) Provider is [URL] This updated was offered when connecting my device to BlackBerry Desktop Application.
After this update successfully took place I discovered the problem that the upper top right button (usually used to mute) does not send my device to standby anymore when being pressed longer than 3 seconds. This function worked perfectly prior to this update. Unfortunately I did not know on what version I was before, but as I`m doing updates on a more of less regular base I assume it was the prior available one.
Together with this problem I discovered something that is also working different than before. When I press the keyboard lock button (upper top left button) the lock now gets activated directly and the screen turns black. Before this update took place the owner details were showing up when pressing this button and the screen turns dark after the defined time to go off. The owner details are added correctly and show up when going to properties-owner.
I did a secure delete (security options - security delete) of the device and started from scratch twice already, but the problem remains the same.
Is there any way to get at least the standby working again. I´m using an case-mate holster with build in battery allow me to recharge my BB when no power plug is avail. Unfortunately this one does not have a magnet that send the device to standby automatically when plugged into the holster, so this manual standby option is important for me to extend battery life.
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Apr 17, 2010
what are the steps to make my browser work? i had tried all the post in the forum. can someone please give me clear directions?
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May 11, 2010
My Tour has stopped giving me audible alerts when it is in the holster regardless of how I have the settings configured. Pulling the battery doesn't help. I have no custom profiles set up. I'm at a loss on this one. I've seen lots of older threads on this but nothing recent so I'm hoping that maybe there is now a fix. Any suggestions?
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Apr 5, 2010
Since upating the software on my BB Tour 9630, I am often unable to click on links and web buttons in the browser (or during games like the pre-installed Texas Hold Em poker). Often I'll have to click a link/button 2 or 3 times (or I'll need to click "menu" then "open link" while the cursor is on the link). This is NOT problem with the roller ball it's the software and I never experienced this prior to the update. I've read suggestions on other boards to remove the battery for 30 seconds and then re-install it, but that hasn't help.
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Mar 17, 2015
When Pandora is running, my phone won't show the Pandora Pause/Forward widget/buttons. The background changes to the album art, but no widget functionality. My built in music player still shows it's widget and is fully functional so it's not a global "disable widgets" setting (if there even is one). I have uninstalled/re-installed Pandora multiple times.
I am running a stock LG G3 version 5.0.1.
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Nov 23, 2015
After a call is placed, how do I lock screen to keep from hitting buttons on samsung galaxy s6?
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Apr 10, 2012
I got my iPhone 4 in October 2010. Since then I have accidentally dropped it on the floor and the back cracked, and in April 2011 I accidentally dropped it in a tub of paint. A bit silly, I know, but I managed to get all of the paint off quite easily and it was fine. However, at the end of last year, the home button started to malfunction and get stuck and just generally not work. In the past few weeks I've noticed I get trouble with it at least once a day and have to sit and press it until it works. Then, today, just out of nowhere, the lock/power button at the top of my phone just stopped working, it's stuck. I don't really have a way to wake my phone now unless I press the home button until it works, and I can't lock it anymore.
Info:
iPhone 4
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Mar 30, 2012
I am constantly pressing the rewind or fast forward button when trying to pause or play the audio by using the controls on the lock screen. I normally listen to audio podcasts or audio books, and these are usually 2 hours plus long. When you hit the FFW button it's not a big issue and it will retain it's place, but if you are in the middle of an 11 hour audio book and you hit the rewind button it takes you all the way back to the beginning. That works properly, but I am constantly hitting the RWD or FFW button because they are so close to the play button.
Info:
iPhone 4S, iOS 5.1
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