BB Tour 9630 :: Phone Contacts Back Up
Feb 13, 2010
Is there a way to have my tour save my contacts with a third party app ? What i mean is most all of the sprint phones if you are out of town and you lose your phone and you go to a store and get a new phone as soon as they activate the new phone through the back up contacts on there sprints website it will automactly put your contacts in your new phone.I know you can save them on your pc but if i dont have my lap top with me how can i get the contacts and numbers into my new phone that i get when iam out of town.I was told there was a third party app to down load that will transfer them. so if you are out of town and lose your blackberry how do you get your contacts in the new blackberry if you dont have your pc with you ?
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Aug 6, 2010
I've entered a pre-paid SIM card and can't read the phone book on my TOUR, i dont even have the option to retract them from the card to the phone when i go to the menu. Although I can make and receive calls with no problem.Did u guys have to do something special prior to entering the card?
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May 4, 2010
Luckily, I have a friend's battery until my replacement phone arrives tomorrow, but there's no way for me to transfer my contacts over. Is there any way, short of taking down each contact by hand, that I can back up my contacts?
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Mar 31, 2010
I have been trying to figure out how to get the phone icon back after upgrading to OS 5.0. I know I can do the same thing by pushing the green answer button but is it possible to get the icon back?
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Feb 14, 2010
Ok so I use the auto on/off feature, and recently i have noticed that after my phone turns off for the night, if there is a event on my calendar where the alarm would go off during the time that the phone is off it will turn itself back on and let the alarm go off. Is this normal, or is something wrong?
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Mar 31, 2010
I updated to 5.0, it's ok, not great. One problem i have is my lock icon is now gone, i preferred to lock my phone this way and not use the lock button on the top left. To get it back, i enabled a password. Then it came back. So i figured i would just disable it and the icon would still be there and functional like it was with 4.7, it's not, it dissapears again.Is there anyway to get the icon back where i can just hit * and the phone icon to unlock, I know this is minor, but it is what I like.Also, with 5.0 my standby mode is not working anymore, any thoughts?*on a side note, I'm not a fan of my BBM and SMS looking a like and co-mingling when I have someone as a contact and BBM contact, just a preference.can someone get my lock icon back working without a password?
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Jan 13, 2010
My partner and I want to upgrade our phones to a new PDA. I have the Tour and I love it. His only concern is that, in our business we will need to use Handheld Contact to integrate with a program called ACT! and we are not sure that the tour will hold all of our contacts? How many contacts will the tour hold including email addresses any everything? We have over 3000 contacts in our ACT! database.
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Jan 29, 2010
A co-worker of mine recently had his blackberry tour replaced through verizon. He didn't have his phone backed up on his computer.........so they are gone. However...he does have his contacts in his navigation/bluetooth of his car. Does anyone have any idea on how to get the info from the car back his blackberry?
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Jun 7, 2010
Strange issue with my BlackBerry contacts. Nearly all of my phone numbers disappeared and I panicked immediately. I came to realize that this happened when I added a new Gmail account to my Blackberry. Not sure if the new Gmail Sync had anything to do with it, but I found that all of my BlackBerry contacts are NOW in Contacts when I log into Gmail on the web. And the contacts that I do have in my phone happen to be all email addresses (mostly no numbers, but some) that were previously all saved in my web Gmail. It's like they just switched places.
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Sep 2, 2010
I have BB Tour that is a corporate cell phone and is set up using Microsoft Exchange to receive my corporate e-mails. We use MS Outlook as our mail program.I was just playing around in Outlook trying to figure out how to attach my business card to the end of e-mails I send and soon realized I was looking at all of my personal cell numbers of friends, family etc. in Outlook on my corporate lap top ! Yikes ! I don't want my mom, ex wife, current GF's etc. contact info on my corporate laptop.Is there a way to get my Tour and/or Outlook to stop syncing my phone contacts to my my computer?
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Apr 20, 2010
I dropped my BB tour in the water over a week and half ago. I have a JVM error 102 on a black screen that I have to strain to read. I have already gotten a replacement, but is there a way to bypass this error and get the contact info off of the phone?
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May 2, 2010
I am having multiple issues with my tour since i upgraded to 5.0. is there any way i can go back to 4.7?
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Jun 12, 2010
I woke up this morning to find my entire contact list deleted from the Contacts application, however when I open an email or an SMS, all of the contact information is there for that particular person. When I look at the call log, the information is also there.I have a backup done on Friday (yesterday) on Outlook at my office (not on work server since they all use IPhones for that. I prefer my blackberry so I use the non-server syncing)...is there another way to get this information back or do I need to wait to resync on Monday?
I had a lot of apps on there that I don't use, so I deleted the off this morning to help get some memory back. I haven't yet done a battery pull on my phone...will doing one affect anything or should I just do it to help clear the memory up and make room for contacts?
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Apr 8, 2010
I just received my replacement Tour (trackball issues) and would like to know the best way to transfer my contacts to my new phone. I do have several and not sure if I can use the BDM to do this or not, or if there is another way to accomplish this.
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May 15, 2010
My Tour is set to back up on my work computer, which uses the Enterprise network. However, due to illness I've been away from the office for two months so now would like to back up to my home computer. How do I do this? My office set it up for me the first time, so I need detailed instructions.
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Mar 30, 2010
Is there a way to switch back to 4.7 from 5.0? It takes forever to get on the net, then I can not click on anything reguardless of how many times I click on it. Im gonna switch back till they work these bugs out.
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Mar 31, 2010
Ok in the options you have to enable it ofcoarse so i click enabled and yes i have PTT installed. But when i open the PTT to try to use it, it goes back to Disabled every time. It wont save to enable i get the option to save close it out but still goes back to disabled every time.
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Apr 22, 2011
My BB Tour 9630 from verison gets hot on the lower back and whenever hot, it will start hanging and will take time to execute commands. A while, it restarts even in the midst of opening a command. I've changed the battery with the hope of a reprieve but its the same story. When I switch off the network it remains cool but once network is connected, it starts warming up.
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Feb 11, 2011
i am still unable to add contacts or even edit existing contacts.
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Feb 14, 2010
I'm syncing my bb tour with a mac. I originally synced it with my pc. I sync my music with the mac and after i eject and the media loads up again.. it still has the the same songs synced. I tried syncing only one playlist and it does the same thing.
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Apr 25, 2010
I hate the new setup in 5.0.i've tried getting used to it but it just drives me nuts. i want to be able to see every single message (in and out) in my message box....not have to open it up to see the previous messages. anyway to go back? i thought about rolling back to 4.7 but thought i'd ask on here first.ps i tried searching but came up empty handed.
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May 12, 2010
I recently switched to .643 from .662 and my Yahoo Icon that had gone away is back. I didn't like .643, so I upgraded back to .662 and the Yahoo icon is still here. I am happy about this. Did anyone else get it back?
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May 19, 2010
My Tour will not turn on after about 2 weeks of inactivity. The battery was stored in it at appx 40% (I realize this was probably a mistake...). When plugged into the charger, the red light goes on for appx 10 secs, then turns off (whether battery is in or out). Several battery pulls have not made a difference. Phone has been plugged in for over an hour now, with no result. Tried putting the battery in with the phone plugged/unplugged. Plugging phone into PC USB tries to install the drivers (so it's def not fried)
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Jun 7, 2010
I'm travelling overseas soon and will have the $40 Sprint add-on data package. I don't want to receive phone calls - especially from people who don't know that I'm out of town.What is the best way of making all of these calls go to voicemail automatically?
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Jan 29, 2010
I have noticed my phone has been freezing a few times the past week or two and didn't think much of it until some friends with the tour complained about the exact same thing (Phone freezing randomly but just within the past week or two). Has anyone else noticed this?
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Apr 22, 2010
I was working with Back-up Assistant, scrolled down so i could click "I Accept" on the RIM warning screen stating that I was going to a 3rd party site...and I couldn't highlight the "I Accept" button (or the "don't accept" button for that matter). So, I just exited from that screen, but now when I go to the main menu, it is frozen on the Back-Up Assistant icon. I can't move the trackball off of it. The trackball obviously isn't broken, because I can move around the 5 icons on the home screen....it just won't work on the menu screen....
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Jan 15, 2010
I updated my blackberry with that new OS stuff and now I can't get the maps, and the word docs or anything.I needed that stuff.
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Mar 3, 2010
I am trying to put the contacts from my Blackberry Tour onto Outlook. Whenever I open up the desktop software and try to synchronize my phone or alter the sync options, it says something along the lines that I must be able to access the internet to perform the action. Why would it say this when I clearly have internet access?? Help needed greatly, I need to perform this action so I can go ahead and send my phone to the person who bought it from me.
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Aug 24, 2010
Recently I was at work, and my blackberry restarted, when it loaded, all my contacts had disappeared, originally i had thought that a filter had been applied, which wasn't that case, when i go to options to select my contact list, it shows that there are 316 entries, but they won't appear in my address book? Any suggestions on what i should do next.I also plugged my bb into desktop manager 6 and it showed that my address book wasn't installed. However i can add new contacts...
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Feb 26, 2010
Does anyone know what the limit is for contacts in a Tour 9630?
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Apr 23, 2010
My contacts are showing the count number in both back up assistant and in contact list properties... I do not have a filter set, and I have contacts set to show all....but no contacts are showing. I also set up youmail.... and it pulled my contacts, all of them, but as far as I can tell they are nowhere to be found in the phone? I have a feeling I will feel really silly for asking, but help please!?
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