BB Torch :: Can't Call Or Text But I Can Use Emails Internet
Jul 10, 2011
Ive had my bb torch for like 2 weeks and i suddenly cant call or text. ive reset the handset and checked with my network. my sim works fine in another phone and i can still use internet and bbm on the blackberry but part from that i cant use it as a normal phone. im ready to lob the thing at the wall its driving me nuts. is there any way it can be fixed with out sending it off!!
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Dec 10, 2011
after i changed teh carrier provider, my internet emails (yahoo,...etc.) are not accessible & setup email returns the message :internet service account deactivated..Is this something from the service provider or from blackberry; any actions to be done from my side?
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Oct 10, 2011
facebook email and internet has stopped working. this has happened before but usually rectifies itself after a few hours. its been down for 7 hours now, and i need my phone for work. its really starting to effect me and annoy me etc etc
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Oct 10, 2011
My face book email and net has stopped working. this has happened before but usually rectifies itself after a few hours. its been down for 7 hours now, and i need my phone for work. its really starting to effect me and annoy me etc etc
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Mar 12, 2012
My iPhone freezes randomly every few minutes, especially when I try to do something, sometimes by itself as well, don't know why, it's been like that since last night, I never dropped it or anything of the sort so it really can't be a consequence of anything I did to it... How can I stop it? Should I reset it or something?
Info:
iPhone 4S, iOS 5.1
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Jul 4, 2011
I recently upgraded to Blackberry Torch and at first everything was fine with my emails, but I recently upgraded also my version of AOL, and not sure if it's connected, but now all my emails come though with text missing, it's really random, usually a few words from each paragraph, sometimes whole paragraphs, I go to SEE IN PLAIN TEXT and sometimes this reveals some more, often most of what is missing, but then missing what's in HTML, I've tried clearing the check box for allowing HTML emails, and it makes no difference one way or the other.
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May 27, 2011
I'm trying to figure out if this is a Torch problem or an AT&T problem...
I receive all of my emails (from various accounts), however in some messages - portions of text are missing. It's rather strange to receive an email and have one line missing (just a blank space instead of text), and then the next email is perfectly fine.
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Jun 3, 2014
My iphone 4 suddenly died last night even though it said it had about 40% power. When I plug it in, it turns back on but will not connect to anything (no internet, and I can't call or text). As soon as I unlpug it, it turns off, and sometimes when it is plugged in it either says it has 0% or 100% charge. After about 60 seconds of being plugged in it turns off and restarts. It won't start up fully when I plug it into my computer, it just shows the Apple symbol before shutting off again. I am thinking this is a hardware issue. Is it possible that the battery is so drained (since it won't hold charge), even when it is plugged in, that it doesn't even have the power to connect to the internet or call or anything? I have had this phone for about 1.5 years.Â
Important note: I had it fixed about 2-3 weeks ago when the whole front piece of the phone was shattered when it was run over by a car, lol. Even in that state, the phone continued to vibrate when recieving calls, and when the front piece and home button were replaced everything was working except for the camera. Maybe some internal damage is just now catching up to the phone?
Info:
iPhone 4
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Dec 2, 2011
I started the contract in November 2011 with a Torch 9860.I had numerous problems with the phone freezing and randomly losing data such as texts, call logs and emails. In 9 months I've had 5 phones and 1 sim card change, 2 weeks ago BT changed the handset to a Torch 9810. The phone has worked fine till Friday when it started doing funny things like randomly receiving texts which were from old conversations. On saturday afternoon it lost all data by way of texts, call logs and emails that were over 24 hours old and in the last hour has lost everything over 6 hours old.I have all calls, texts and emails going into the messages list and have that set to save everything for ever so I can chose when to delete information.As I;m a consultant I need my call logs, texts and emails to work out my billing so this really is a pain.
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Oct 17, 2011
Yesterday I did the latest update oft the software and now all texts in the internet are just lines ..is it just my bb or is it the update ?? or how can I change it .
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May 19, 2011
Something happen witch my 9800torch. I can't write messages and I can't call. Just internet working. I am using 02 sim card, but everything is ok if I put in another phone that sim..
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Apr 7, 2010
This is my first post to this forum and i am really hoping for some help. I have a Nokia 5800 Xpress Music Phone. It is about 7 months old and has developed a really annoying and frustrating fault over the past few days - progressively no getting worse by the hour it would seem. The phone freezes after receiving a text, phone call, internet usage or just generally pressing one of the function buttons. Some times if you wait long enough it does free itself but more often than not it will end up me removing the battery to reset the handset. Nothing appears to work properly on it anymore - the battery appears to drain within hours of charge. Really fed up with it now. Carphone Warehouse and Orange are blamming each other ( no change there). Yes i can take it to a repair centre who will either do it on site ro send away. I have completed a soft reset but has made no difference. I am now tempted to do a complete hard reset once backing up my contents etc
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Oct 11, 2011
i live in france, this morning all seemed to be back to normal and then from noon nothing again, i just can call and send text message
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Dec 11, 2010
I must be missing something... When I see my "missed calls" and click on the screen, I see a real basic/plain text listing for a missed call. But no immediate button to call that person back? Am I missing something? I must be...On my last Samsung, it would show "missed call" and all I had to do was then hit "call" and it was calling that person back.
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Apr 25, 2010
I have a blackberry. Problem is I have a limited data plan. I don't want to go over the limit.
Is it possible to stilll recieve the emails but that all attachments are filtered and excluded from the pushed email into my BB? If I want to see the attachments I will goto a proper PC to see it by logging in that way. I want the BB to just let me know an email was sent, and what text/word content is in it, if any. I dont want to recieve the attachments to my blackberry.
Also, does the emails with attachments sent to blackberrys use the data, or are they not downloaded until you explicitly click to open attachments>
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May 31, 2011
Is there a way of highlighing all or numbers of emails so blocks of emails can be deleted rather than one by one?
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Feb 19, 2012
my mom gave me her blackberry tour when she upgraded and I had it unlocked.so I could use it for my move to Dubai.In Canada, I was able to use voice, SMS, access email and BBM via FIDO.I could not see any internet icon so I didn't have any data plans.It was all pre-paid.I had a TOUR from work previously and was able to access voice, SMS, internet, BBM....is this the difference between blackberry enterprise (which I assume is available only for businesses) vs the Blackberry Services (Email or Social Networking) for personal use? When I moved to Dubai, I pulled the FIDO sim card and obtained a du sim card (yes "du").I then paid for and activated my blackberry services (email / BBM) however when I tried to set up my email account, I got a "Your device had a problem connecting to the server" error.I tried pulling the battery, registering through Advanced Option, Host Routing, registering online at du.blackberry.com and when I try to register there, I get the message that says my device cannot be registered and to try and register through advanced options and if that doesn't work contact my wireless provider.
Someone from their technical support got back to me and said that my blackberry service is associated with my previous wireless provider (FIDO) and that I had to call FIDO to get the PIN released.I did that and FIDO said it was released.I've tried repeating the previous steps for registering / setting up email and I'm still getting the same errors. Initially when I got the du sim card, they activated a blackberry social account for me and this was not what I wanted so they deactivated it.I wonder if somehow my device is actually registered with du, but on the wrong plan.so this is why I can't access the email / bbm service.
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May 1, 2011
I have a bb bold 9700 from t-mobile and when I click my "manage internet email" icon it goes straight to connecting to email settings and then I get a message saying "the application has encountered an error and cannot continue. I tried updating my system but i continue to get the same message and can't update or delete my personal(s) email.
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Sep 12, 2011
i recently downloaded an app and today i deleted it, it then rebooted. when it restarted it came up on the screen " uncaught exception: application net_ rim_bb_ messaging_app(60) is not responding; process terminated " and give me the option to press ok but wont do anything . the screen has frozen and i have emails and messages and it wont let me into them. There is also a new envolope box in between the where you recieve your emails and messages and it has a yellow envolope at the bottom of that. i've tried taken out the battery and restarting it but it does the same thing. it will let me in to everything but the things i need internet for as well
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Nov 29, 2012
Yesterday my phone was working perfectly, it turned off because the battery died. This morning I couldn't receive or send any emails, check my twitter or connect to the internet. My carrier is simple mobile, I called them and they said my phone had been locked by "itself" and there's nothing they could do. I have a blackberry curve 9300?
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Apr 4, 2011
i have just got my first blackberry i have wifi connection and email all set up but i cannot send or recieve emails or connect to browser?
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Sep 17, 2012
my blackberry curve has stopped receiving emails and i can't browse the internet , i'm not using a blackberry package at the min just WiFi, i wiped my phone and now when i try to set up my email it is asking for a "Enterprise Activation password" and i can't go on till i have one. and the browser still isn't working
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Oct 12, 2011
When I get emails that have links attached to them and select the link, the tablet just darkens (like when you highlight something) and it won't open the browser to go to the page.
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Aug 10, 2011
I cant accept incoming calls, disconnect outgoing calls, end browser when on internet, and my touchpad does not respond either. my call send button, end call button and my trackpad do not respond at all...any ideas??? please help!!! My phone has not got wet or been dropped. I checked for an update when I was notified that there was one available but when i got to the site it told me that no upgrade was available, made no sense.
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Aug 12, 2010
i just got an BB 9800 from att i have unlock it.i can get on the internet when i am on wifi but i cannot get on the internet when i am on 3g,i get a message "your device does not currently have any browser configuration service book entries.please contact your service provider to enable browser on your device."yes i have called Telus but they told me that the blackberry server was not transmitting the service book to my phone!
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Dec 26, 2012
I just completed a system upgrade on my Mototola Droid Razr. It now vibrates on any text input (Text or internet input). Phone dialer is ok, just all other word input. I have unchecked or checked everything that was normal under the old Android version. Currently using 4.1.2 android version.
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Oct 26, 2011
My nokia e6 gets heated when I use emails or nimbuzz or and internet services. What should be done. I think nokia phones standards have drastically low quality.
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Jan 12, 2010
I'm on my 2nd Bold 9700 in 4 days... The wireless connection is working fine outside and in some parts of my work building..but not in my office... Talked to our IT group and they don't get why i wouldn't get wireless because we have "booster's" through out the facility.I went from a bb 8703e (which i had no issues with for 3yrs) to a bold 9700 _ love the phone but not if i can't retrieve emails, internet..etc.
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Dec 2, 2014
When using the phone on a strong 4G signal and fully charged battery, it takes an excessive amount of time to connect to an internet page and fully open (Dolphin Browser) . Also have issues on email downloads and opening RSS feeds.
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This exceptional phone should blow away my Galaxy S3 but the Z3 is slower than any other smartphone I've used.
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Aug 18, 2010
I got my torch 9800 on launch day. i loved this device and definately felt like i was upgrading from my old device (iphone 3g). as much as i love the capabilities of the device i have run into a few issues, specifically network issues. it all started on sunday when all of a sudden i lost connection to the blackberry servers(the little logo in the corner was gone..) i went to at&t on monday and they could not figure it out. apparently my service book for the blackberry internet service got deleted(i didnt even know what a servicebook was lol) so i went home later that night and downnloaded the at&t software and reinstalled the os and this worked. then all of a sudden today, my fb was acting up, so i deleted the app. then i lost the connection again... do you guys have any idea what could be causing this? im currently reinstalling the os as i write this.
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Mar 22, 2010
What is/are the reason(s) that we cannot receive emails or surf web during a call?
I would call myself on the technical side, but am just not sure of how one smartphone can do it and one cant. Not bashing RIM or my storm..and not looking to transfer over to the iphone - just interested in knowing why and if there is, or will be some BB that can offer this.
eg.. what hardware makes this achieve-able? can RIM at all add this to future BB's.
I feel it doesnt have to do anything between CDMA and GSM, I could be wrong, Im sure there are a few members on here that can help clarify.
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