BB Storm :: Device Freezes During/after Charging?
May 7, 2011
I'm using Storm 9500 Latest device software: 5.0.0.841 Battery charger used: The one that came along with purchase: it's original Both the software devices and desktop software are upgraded to the latest. Eventhen the problem does not go away.
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Aug 10, 2010
The one I played with in the store yesterday didn't have prongs for a pod. Anyone else bummed that the Torch doesn't have charging prongs on it for use in a pod?
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Jun 4, 2012
I am observing the following issue with my Nokia Lumia 900 while charging. The issue happens when the phone's battery has just died and the phone turns off. If I plug the charger to the phone right at that time the screen will cycle between black - showing a battery sign - and showing an all white screen.... Then black again. The cycle can go forever. The first time it happened I left the phone plugged for 3 hours. I thought it was going to power up but it never did, and the battery was not charged at all. While this is happening the phone doesnt respond to any buttons. Even if I hold the power button for long there is no response. While this happens the 3 on-screen buttons (back / home / search) are lit. The only way I have been able to stop the cycle is to unplug it and wait several minutes.
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Aug 16, 2011
My X10 Mini Pro freezes out at the lock screen when I switch it on as it is still charging!I switched off my phone the night before and plugged it in to charge.The next morning I switched it on and it took a while to boot up but when it eventually did it would not let me past the lock screen.I then went out and when I came back, a hour later, it had died.
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Mar 26, 2011
They have returned it as faulty, although I have noted that they have removed the SIM lock when receiving it and have returned it as faulty. They have confirmed they have done this.The device freezes when scrolling in some menus and becomes unresponsive. If wait a while or reboot, it is OK for a little while then does it again.By the user entering a MEP key to unlock, would this cause it any harm? I wouldn't have thought so, but thought would check.
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Mar 11, 2010
I'm looking to remove voice dialing from my storm but can't find a device software download that works. When I tried to get it from verizon's site it would not let me download the mr3 update to my computer.
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Jul 10, 2011
I'm running Froyo on the DEFY. The issue is that the phone freezes while charging. The screen and the softkeys are inactive whereas the power button still functions correctly. It automatically opens/touches whatever is at the middle of the screen. I tried charging with a blackberry charger, and faced the same problem. But when I tried my brother's Samsung charger it worked just fine. And these were at different power outlets. So is it an issue with the charging unit?
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Jul 23, 2011
My Storm 9550 has recently started getting reeeeeeally laggy at times. It'll be working fine then it will start lagging really bad. This will happen for about 20 minutes, then it will go back to normal. Then after another hour of use it will do it again. I've tried restoring the phone, and I've always done regular battery pulls and nothing seems to help. I didn't download any new software or anything, it just started happening. I loved this phone for the year I had it until this started happening.
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Apr 13, 2010
I have the Storm 2 9550 with Verizon.Since the latest update (v5.0.0.607), my phone freezes constantly to the point where the phone is really unusable. I spend a lot of time looking at the mini clock spinning in the middle of the screen, while I try desperately to kill my phone.I did not have this problem at all before the update.
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Oct 12, 2011
Calendar is synched with MS Outlook. Recently found that trying to open calendar freezes phone, must restart. Get message "Uncaught exception: Application net_rim_bb_calendar_app(771) ... Application terminated."
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Feb 5, 2010
My friend has this phone and it freezes up on him constantly.
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Apr 5, 2012
I have a Torch 9800. This device freezes up multiple times per day. I've had it for 1 1/2 years now, and has done this since about 6 months in. Used to happen only occasionally, then more often. When I upgraded the software it seemed to stop for awhile, then started again, and is now not only annoying, but is preventing me from doing my work. It has frozen up already 4 times in a 5 hour time period. When this happens, I cannot do anything, access emails, make calls, etc. I can receive calls, but cannot disconnect once the call is complete. The freeze goes on for between 5 and 10 minutes at a time. Sometimes (but not always) once its done, an error message comes on screen that says: "Uncaught exception: Application net_rim_bb_messaging_app(1637) is not responding, process terminated. " The number (1637) is always different. I do not use BBM, and have tried to see if I can delete it from my phone, but it doesn't seem that I can. I am up to date on all software.
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Jul 18, 2010
I have two email accounts on my storm, both Gmail. On account A, I can click on the symbol on the homescreen and open up the inbox and check my messages. Everything works normally.
On account B, I try to click on the inbox in the homescreen and my BB freezes. After I touch/click on the inbox and try to open it, the whole screen freezes and it won't respond to my touch, even if I hit the escape or BB buttons. If I hit the End (red) button, everything starts back normally. Also, if I hit the send (green) button, the phone app pops up and everything works again.Anybody have any ideas? I tried a battery pull and that didn't seem to work, neither did resetting the host routing table or service log.
Edit:
Carrier: Verizon
Model: Storm 9530
OS: 5
Apps: Facebook, google maps, quickpull, BB app world
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Apr 27, 2010
Fairly often when typing a BBM it will freeze when typing. Then when I go back into the contact to continue, it will not allow me. I then need to pull the battery out and then re-boot.
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Feb 24, 2010
In the middle of BMM-ing I lose the cursor - I can still type, but I don't see any text appear as I type, but once I hit enter, it delivers whatever I typed. It's very annoying!Only way I've been able to get it back, is to end the chat, which is annoying if you ever want to refer back to what someone typed (like a phone number or something).
Also, I get a phantom new msg red light when receiving multiple msgs at once -I have already tried many battery pulls, restarting and re-installing.
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Jan 20, 2011
for about 3 months my phone has been able to upload any picture on facebook and now whenever i try to upload a picture from my bb it'll allow me to pick it and it will upload but the whole bb freezes and the white screen comes on and says "app error: reset?" and i don't have an option but to click reset. i hate having to reset my blackberry over and over and i've even done a master reset where all my contacts pictures apps EVERYTHING got deleted in attempts to fix the problem but it won't work.
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Aug 31, 2012
I am trying to upgrade my Neo V to ICS android (4.0.2.a.0.62). While having the PCC on to latest version, and connect the mobile , software will identify it with no issues. I have been connecting both with MTP and MSC modes. The update starts, downloads from internet and prepares the laptop with no issue. When the sequence gives command to mobile to shutdown and start for the update then, I can hear the sound of reconnection, the led is green, on pc it find a new hardware (SEMC flash) and then freezes. I have tried with USB debug active and not with no difference.
I have tried with Unknown sources (under application) active and not with no difference. I tried the same in windows safe mode with the same result. I tried the Update service also and anytime I connect (press and hold menu or back key and then plug) freezes always. I removed any antivirus on mobile with no result. On PC when connected I can see on the device manager that the usb drivers are Microsoft ones. I have downloaded the Android SDK tools (including usb drivers) but as long as the process stucks on the Found new hardware, I cannot proceed further. I am running on WinXP Pro.
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Dec 13, 2010
Following recent update to 5.0.0.1015, the clock does not display when device is plugged into a charger. I check the clock settings and "when charging" is set to "display clock."
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Oct 21, 2011
I recieved new Storm 9550 replacement. OS 5.0.0. Clock will not display when charging. Box is checked in settings. Clock will display when connected to desktop computer. I have changed setting and rebooted several times, but it will still not display.
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Mar 17, 2010
My 9530 screen would always stay lit when I had it charging.Recently,it has been dimming to black after a couple minutes while charging.For the life of me,I can't find the setting to keep the screen on.Can someone please help?
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Mar 8, 2010
Most of the time, my Storm charges fine. Plug it in, wait a few hours, and the battery is good to go.Sometimes though, it is plugged in for hours, 16 hours this time, and the power bar is still empty. If I unplug the phone, it shuts off. I mention this to forestall the "make sure it's plugged in, lol" comments. Obviously it's getting some juice, since the phone stays powered up, the battery just isn't charging.One time I had to leave the phone plugged in for three days before it started to charge.Does anyone have any suggestions?
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May 20, 2010
I've had this storm for a while now, since like Jan of last year. Its given me my headaches, and little things with using too much memory with their apps...sucks lol.
But the latest issue is with charging. I noticed sometimes the bolt comes up saying that its getting power, and sometimes it will just staylike that, but will loose power, or if i wiggle it the right way it will stay charging.
If not then sometimes it wont get a charge even though its plugged in! Is it the charger, or the phone port? Becuase I am charging it through my computer, although super slow, it doesnt have the same issues as my wall charger by my bed!
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Mar 3, 2010
Just over a week ago my Storm 1 began giving me problems. Basically died. Started to do an insurance claim but went to the store first. They said, we'll just do an insurance replacement overnight. Ok, received the replacement the next day. Activated it with no problems, went to charge it and it would not charge. (This was the old battery from the first phone since one was not sent with the replacement.) Plugged into USB on computer, went haywire. Took it back to store where they took an hour to reload the software. Took phone back home, did the exact same thing. I went back to the store, where they gave me a new charger. Went back home, then 2 days ago, the battery will not charge at all. Went back to Verizon, ended up having to buy a new battery. Charged it fully.
Clarification: It was at 30% charge when I left the store with the new battery. Charged at work during the day up to about 75%. When I got home I put it on the home charger for at least 4 hours. It never got above 85% full. This morning down to 70%, and now after charging for 2.5 hours, still won't go over 70% charged. What the heck! All I want is a phone that works! What can I do at this point? After replacing phone, charger AND battery! Heck, I'd be happy to just get another phone. Like maybe an 8530. I wonder if that's possible or would I have to get another Storm 1? What should I do at this point? Call CS? Go back to store?
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May 1, 2011
after a week abroad i come back, my phone is off, i can´t charge it nor turn it on.When i put it in charge, there is the red light and after 5 seconds it goes off.I´ve tried everything i´ve seen on the forums
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Jul 25, 2011
I have a first generation Storm and the charging port has evidently worn down to the extent that can't be reliably used. On top of that I have some memos backed up that are invaluable to me. What is the best way to retrieve that data? Does the file icon available at each memo's location provide any alternatives?
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Feb 27, 2010
Just was wondering if i can get charging pod for bold 9000 for around $20 in toronto.so far i have checked:
newegg - 34 $ with shipping
canadacomputers: not available
factory direct : no
BB or FS: no
amazon canada: dosnt have it
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Sep 7, 2010
Is it possible to use the charging pod for BB Bold 9700 (as shown in the Crackberry shop) with a BB Bold 9700 which has a silicone skin cover? I am not quite clear how the pod works.
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Mar 15, 2012
I have an iphone 3gs thats about two years old. It still holds a good charge, when it will charge. Lately when I plug in my phone it comes up with "Charging is not supported with this device"?
Info:
iPhone 3GS, iOS 5.1
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May 8, 2012
I have cleaned the ports of any foreign debris I have read the posts on turning on and off Airplane mode +++++I have reset the phone and used three different cables from lab top and from wall.It was charging intermittently but refuses to charge now ?
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May 31, 2012
My friends has been trying to charge his iPhone 4 however when he plugs it to the wall (using the white USB cable charger that came with the phone), he gets a message "device not suitable for charging" (something like that). It just started doing this yesterday. He shut down his phone and rebooted and still the issue remains. He also tried another cord and the same thing.
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May 5, 2012
When I plug my 9530 for charging it shows the 'bolt' symbol but after a while, the bolt symbol disappears and the phone stops charging.
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