BB Storm :: 9500 Entire Or Part Of Touchscreen Not Working
Jul 12, 2011
I'm having a little trouble with my storm 9500's touch screen. There's a part of my screen that won't work. At the beginning I thought that the screen was malfunctioning or it was broken but for some reason when I connect my device to my PC the part that is not working changes and the part that was not working before is working. There are times when the entire screen is not working and there are times when the entire screen is working properly. I tried to reinstall the software of my device by wiping the memory and then installing the os using Loader but it didn't work at all.
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Feb 11, 2010
In the last month my Storms touchscreen has been behaving very bizarre. It has been adding a period (.) in the middle of sentences when Im typing. I just hover over "space" when typing and it puts 5 or 6 spaces in without me clicking the screen. It highlights and selects things when Im hovering and haven't clicked the screen. For example, I can no longer select multiple emails to be deleted because just hovering over the first email opens it. Trying to scroll through my call history has become a pain cause the phone has started dialing the number just because I've highlighted it. Its almost behaving like an iphone screen now.
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Aug 29, 2010
I have a Storm 2. I have generally pleased with it but about once a week I have to remove the battery and reboot because my screen becomes inactive.
If I press the screen for a certain application something else is activated. Nothing is more bothersome than trying to look at email but the phone dials either the last person called or the first person in the directory. And hanging up quickly doesn't really worked since the touchscreen is acting funky.
Doing this once a month wasn't an issue but lately it has been almost 10 times per day that I have to pull the battery.
But today I think discovered something. It seems only to act this way when pulled from the holster (a blackberry holster). When I reset it and leave it out of the holster and carry in my pocket, I don't have an issue. Put it in the holster then I get the problem to re-occur.
I like the convenience of the holster.......you think it is a holster issue or a hardware issue.
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Feb 9, 2010
Looking for suggestions on what to set my tap interval and hover period settings to. Need something to make it quicker and more responseive
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Feb 10, 2010
The glass has received 2 long diagonal cracks but the touchscreen still works perfectly - Now that's a blackberry! So i wanted 2 ask if i could simply get it replaced with any simple glass or do i have to buy a special glass?
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Jun 3, 2010
My browser and email stopped working about 3 days ago and I spent almost a whole day on the phone with support, no help. They had me do everything including delete all my service books and now there is nothing in the host routing table. They finally said, we cant help. My phone is stuck on lower case edge and I cant get data.
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Mar 10, 2010
I am having trouble trying to use the Voice Dialing feature on my phone.It used to work fine, but now any time I try to access the Voice Dialing, it goes to to the Voice Dialing screen, and it starts Initializing/syncing, but it just backs out back to the main screen.I've tried using convenience keys and the touch screen to access Voice Dialing.Nothing works.
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Jul 25, 2012
the touch of my screen has stopped functioning. the display is there but nothing is working. only the button to lock the screen is working, otherwise all the call buttons and the menu and back button are also not working... how do i retrieve my contacts?
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Jan 6, 2015
My SONY Z3, only 20 days old, Brand New phone had suddenly stoped responding from the top part of screen, I cant dropdown the navigation menu on POTRAIT MODE but its operative in LANDSCAPE MODE,
Made all the efforts like...
Factory Reset,
Software Repair through PC Companion etc...
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Jan 6, 2010
My iphone 2g fell out of my pocket last night while I was washing hands into the wash bowl and although I wiped it dry immediately, there was some issue after a while. I didn't realise it could cause some issues. But when I received a call, the touch screen didn't function at all and I was unable to answer the call.
After spending sleepless night yesterday to fix this issue, nothing seemed to work. I rebooted, restarted, restored to factory setting, many times, nothing is working. This is a 2g phone with 3.1.2 firmware, jail broken with blackrain. But I still receive the call and the iphone is not completely dead yet. I was able to restore it back. But the "Slide to Unlock" is not functioning, In other words the bottom part of the touchscreen is not responding. But the upper part of the touch screen works, where I can power off.
I almost gave up. Any one having any suggestions. This is very frustrating. I put the iphone in a rice bag, hoping it will take away the moisture, but that didn't work either. I also tried using the hair dryer to remove the mositure, but no success either.
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Apr 19, 2012
I have an iPhone 3GS that I updated on iTunes yesterday and upgraded to the new IOS 5. When I started going through the Set Up process on the phone itself, it asks me to enter my Apple ID so I can set up iCloud, App Store, etc, on my phone. But the bottom portion of my touchscreen doesn't work. So I can not type in my Apple email address, I can not switch the keyboard to numbers, since that bottom part of the screen doesn't work. I tried turning it sideways, but it stays vertical. So I can't even touch "Skip this step", since it's on the bottom part of the screen also. Now I can not send or receive calls or even use my phone! Is there any way to bypass this setup on my phone? Or set it up on my computer instead of the phone? I can't believe it won't even let me receive calls - do I really need to set up iCloud to receive phone calls?
Info:
iPhone
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Sep 3, 2011
lately i hve been noticing that the bottom part (a few millimeters above capacitive buttons) of my defy's touchscreen is not working like i can't close the notification panel using touch (hve to press back button) , select settings button in camera360, delete icon in quickpic etc..!
I even tested it using touch test app nd there also screen wasn't responding in the bottom part!!
way to correct this or would I have to take the phone for warranty??
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Aug 8, 2010
I recently bought the Blackberry Strom 2 9550 from Ebay(Verizon wireless Unlocked) and I am using this in Saudi Arabia on the Mobily Network(a Local Service Provider).I have subscribed into the BIS plan and have set up the email and everything works fine, But I cant see the BB maps(I have tried the show all on the homescreen but still nothing) application to use the GPS Maps (I dont know if this could be used). The only application it does have is the VZNavigator which I believe works only in the U.S, Is there an alternate application that I can install to use GPS Navigation(Google maps doesnt work either)? Or is there device software for Saudi Arabia that has all relevant applications?
Secondly when I do try to login through the Facebook allplication it says connection error, is there anything I can do about this.
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Aug 10, 2010
My caller ID does not work. All call I receive appear as unknown number.Any solutions?
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May 16, 2010
In Blackberry Messenger the keyboard will not appear on the Storm 2. When you're in a group chat or individual chats the keyboard does not appear when you click inside the text box or choose show keyboard from the menu. I've heard this from a few other people I know that have the Storm 2. This is very frustrating. Please help!!!!!!!
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Oct 26, 2011
I've just changed the display of my BB 9500 'cos it was broken, the display I changed was new, but now it's giving me trouble! It just sticks up into black and sometimes works, some others just works fine.
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Dec 10, 2010
On Vodafone in UK, and my Storm worked fine with the old App world. Then the new version came out. I've downloaded it umpteen times, and have created a BB ID. I log in correctly into App world on the Storm, and I just get the "loading" screen and cannot get past this. This has been going on for weeks. I thought there was a fault with the phone, but the store manager said he has been having exactly the same problem and that it is a problem at the BB end of things. When will RIM get this sorted out?
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Apr 21, 2010
Does anyone know what could possibly be wrong with my BlackBerry Storm 9500?Just recently went to the UK and internet was working fine and now I'm back in Australia the internet wont work at all. It says "You are currently not in an area that can handle data communication. As a result the browser cannot retrieve any web pages" This happens even when Im in full reception and where I would have been prior to leaving!?
Usually I just turn it off and take the battery out but this time it doesnt work. I have no idea what to do or anything about the network etc.
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Apr 12, 2010
I recently got a Storm 2 9550. Verizon is service provider. BB Maps was working OK when I got it.
Last week I upgraded to 5.0.0.607. Now BB Maps shows only a yellow screen with no maps. I have tried everything I could on the boards, reinstalled a couple times. Still no luck.
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Aug 5, 2010
so as the title says, i was able to go on car forums and such from my blackberrry storm ver. 1 with the v5.0 software.it was working like a charm and better than before and one day it just decided not to work anymore. does anyone else have the same issues / any solutions to fix this? i can go into the forum, but not the thread itself. it just comes up as blank.
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Jan 15, 2010
I recently got a blackberry from ebay and set it up on PagePlus. I got the phone around December 20 and activated it the 21st. The internet worked fine! All of a sudden it stopped? I'm wondering why did it stop? I have plenty MB left.
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Mar 4, 2010
I upgraded my 9500's OS to 5.0.0.425 post which I haven't been able to bring up the keyboard by swiping my finger from the bottom of the screen to the middle. However when I try to swipe it down, the keyboard does disappear. Is this a common problem with the 5.0.0.425 or is it just me who is unlucky?
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Aug 4, 2010
I am a brand new user to Blackberry so I still don't know all the ins and outs, I'm hoping someone here can help me out.I have a Storm2 that is about 2 weeks old, it has been working great up until yesterday when the lock screen button just stopped working. I am referring to the method of tapping the power button on the top left to add and remove the lock.The power button still works to turn the phone on etc, but just wont lock the screen. As you can imagine this makes life very difficult with a touch screen phone.
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Jan 26, 2010
Hey guys i have a unlocked bb storm 9530. i am currently using it with tmobile but i cant seem to get the captal EDGE and all the apps that require data are not working such as facebook, ebay etc. is there any OS' that u guys are using that can fix this problem?
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Jan 26, 2010
Red Hard key Won't power off, won't end a call and on the BB logo hard key no menu will open. It's like they click but actuate nothing? keys 2 and 4 of the bottom row if I've lost anyone.How can I 'fix' these keys. Worked great this am. did several battery pulls.Phone is in an OEM holster 24/7
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Apr 18, 2010
How many Storm 1 owners are there that's ready to upgrade to the storm 3 when it comes out, or thinking of going with something totally different?
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May 4, 2010
My Storm 1 crashed Sunday night with message on screen stating 'Reload Softwares 552'. I called Verizon Tech Support and they just ended up giving me a brand new Storm 2 for free! All I had to do was re-sign my contract for another two years. Gonna miss my Storm 1 but the Storm 2 is sweet! Just got it today. Anyone wanting to upgrade, try using that excuse.
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Apr 5, 2010
If I have my phone stolen or I lose it, will Verizon replace my Storm 1 with a Storm 2, using my insurance?
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Apr 17, 2010
I recently updated the software on my Blackberry Storm 9500 to version 5.0 and now i cannot send mms (though I can still receive mms).I have spent over 4 hours on the phone with my carrier (Vodafone) and they have no idea why I can no longer send mms. I tried downgrading the software and found I could send mms again.Is there any way of fixing it so i can have the newest version of software on my Blackberry and still be able to send mms?
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Nov 1, 2012
Is there a way to be able to print an entire (read long) text conservation? I have tried to send it as an email, but it did not work. I want to be able to print the entire thread for someone.
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Jul 30, 2010
My lock button on the upper left and call button is not working. Is this an OS problem? how will i solve it?
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