BB Software :: No Internet Service From T-mobile (BIS)?
Feb 22, 2011
my dougther has a blackberry bold 9700 bought on the black market in the netherlands not the illegal market but the one in Beverwijk. the problem is that t-mobile can not get the mobile fone on there network it gives an error en the told me that this phone is only good for bes. my doughter has sold her previous blackberry curve 8520 t-mobile prepaid to get the 9700. is this trou that there are blackberry 9700 versions that only work whit bes!!!! i want the phone working whit her prepaid zo she dont get large phone bils. is there somme one who can help us. and is it trou that when the phone is registered to a previous person she is not be able to get her phone on the network, is there some place where you can check this.the message i cet when i wand to greate a account is.The error is Cannot create account: This BlackBerry(R) device is not registered with your wireless service provider.register this device and verify that the URL of the current web site matches the one provided by your wireless service provider.To register:1. In the Application list in your device, click Options2. Click Advanced options > Host Routing Table3. Click the menu and click register now T-mobile gould not do anything about is zo please Help herus ore give me a gleu what i kan do about it.
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Aug 18, 2010
I got my torch 9800 on launch day. i loved this device and definately felt like i was upgrading from my old device (iphone 3g). as much as i love the capabilities of the device i have run into a few issues, specifically network issues. it all started on sunday when all of a sudden i lost connection to the blackberry servers(the little logo in the corner was gone..) i went to at&t on monday and they could not figure it out. apparently my service book for the blackberry internet service got deleted(i didnt even know what a servicebook was lol) so i went home later that night and downnloaded the at&t software and reinstalled the os and this worked. then all of a sudden today, my fb was acting up, so i deleted the app. then i lost the connection again... do you guys have any idea what could be causing this? im currently reinstalling the os as i write this.
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Nov 15, 2011
When I'm opening Service Status from "Options and Status" I see the "Blackberry Internet Service" as "Not Connected" although I've Blackberry service and I'm successfully using IM, synchronize my E-Mails, and Browsing the internet without any WiFi connection.
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Dec 10, 2011
after i changed teh carrier provider, my internet emails (yahoo,...etc.) are not accessible & setup email returns the message :internet service account deactivated..Is this something from the service provider or from blackberry; any actions to be done from my side?
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May 7, 2012
Can you use an iphone on t-mobile service?
Info:
iPhone 3G
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Jun 2, 2012
I have recently lost my mobile connectivity to the BB service. When connected to WiFi I have full connectivity to the BB messenger and Email, when connected to Mobile I do not. I run version 6.0 bundle 3049.
how can I regain Mobile connectivity
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Mar 14, 2012
Is it possible to use my phone Internet service so that the iPhone can act as wireless router and by doing so get Internet access on my PC?
Info:
iPhone 4, iOS 5.1
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Apr 5, 2010
I recently purchased an unlocked AT&T 9700 off of Craigslist.My company currently supplies us with the the Curve 8300 series and I wanted to upgrade to the latest RIM offering. Love the phone, everything that I disliked about the Curve, has been fixed in the 9700 series.My company uses T-Mobile as the carrier and everything works great except the UMA feature.I am guessing that there is a firmware difference between the AT&T and T-Mobile models.
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Feb 22, 2010
anyone with boost bb having problems with service saying "no service in sprint area" i have never seen this problem before can anyone help?
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Mar 23, 2012
I have owned my iPhone 3 for about a year, While trying to sync with iTunes, as I do a couple of times each week, for the first time I have received an error message: "Apple Mobile Device Service Not Started."
Info:
iPhone 3G, Windows Vista
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May 22, 2012
how to start apple mobile device service?
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Aug 14, 2015
I'm running the latest xtresto lite deo mod v2.2 I'm getting constant network connection drops not just data but call service/ sms as well i updated to the xtresto mod in hopes of fixing this but it didn't. Its not just my area i live ... I generally fix it by turning on airplane mode then off and I've also tried just wcdma/ gsm and just wcdma.
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Apr 5, 2012
Can I get my Iphone 4 unlocked from ATT service to use with T-Mobile service?
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Apr 25, 2012
How do i turn on apple mobile device service so that I can sync my phone
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May 8, 2012
I got the following message.iphone canont be used because apple mobile device service not started. what does this message mean and how can I get my phone to sync to my computer? i am using windows vista.
Info:
iPhone 3GS, iOS 5.1
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May 14, 2012
remove and reinstall the Apple Mobile Device Service on Mac OS X 10.6.8 or Earlier?
Info:
iPhone 4, iOS 5.1.1
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Sep 29, 2011
I am on the eve of receiving my new un-locked Motorola Charm MB502 phone. I have AT&T as the provided but I know even though it is a T-Mobile phone it works on the AT&T network.However I do not have, nor do I want to pay for a data plan. In fact as of now I have a Sony Ericsson C905a from AT&T just for the reason of not having to have a data plan; I don't need it or want to pay the $$. But I am interested in the wi-fi features of the Charm.I started looking into the Charm's user guide and I want to know if anyone can tell me if it is possible and how to set up the phone so it ONLY uses wi-fi to connect to data? Can I block mobile data usage through configuration? I don't want 2 things to happen:Paying for a lot of pay-as-you-use data MB.having AT&T see so many data packets and automatically slap a data plan on my phone.
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May 2, 2011
When I try to access web sites from the Blackberry browser I get the "Unable to connect to the selected mobile data service. Please try again later" message. This happens whether connected through the T-Mobile network or Wi-fi.When I change the browser settings to the T-Mobile browser I am able to access web site just fine. However I would prefer to use the Blackberry browser because not all pages load correctly with the T-Mobile browser.
I have an active data plan and am connected to an enterprise server. My outlook and webmail e-mails work so I don't think it's a problem with my carrier. I've tried a battery pull, re-sending my service books, etc without luck.I think the problem may have started after connecting to my desktop for the first time in about a year, but I'm not completely certain. T-Mobile support and IT administrator have been no help.
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Oct 8, 2010
I bought a BB 9650 from the US and am using it in the UK. I bought a 3 pay as you go simcard which has guarenteed me internet access/a data plan. However, every time I attempt to access the internet through my phone, I get a message which states, "This is a Wi-Fi service. Please ensure your device has an active Wi-Fi connection and try again."I am suppose to be able to use internet with 3G and without the use of wifi. Even when I turned off Wi-Fi by goin under "Options" and then "Wi-Fi" and unchecking the two boxes, I cannot get 3G to work.When Wi Fi is on, it only works wherever I pick up signal, but no where else.
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Sep 24, 2012
Can we use mobile internet on PC by using USB connector like in Nokia phones?
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Feb 28, 2010
I sold my at&t bold 9700 and bought a t-mobile version, unlocked it and am using it on at&t and I don't have to pay the ridiculous price of 30 per month for internet service on my phone. really I only need the phone for texting, phone calls listening to music and taking some pictures anywayz. Till phone carriers lower their prices. I will never pay 30 a month for smart phone internet again.
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May 31, 2012
i have a bold 9900 and it seems nearly every bbm stops working. i can still use it through WIFI but it says not connected when not connected to WIFI. i can not get on facebook at all even with WIFI. usually when this happens it starts working again but its been down for over 24hrs now.
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Aug 24, 2012
I've just switched to a 9900 and I'm having problems with data services. BBM and email works fine, but no other application requiring Internet service does (including application world). I already re-register the headset, got a service book sent and tried several hard reboots, and even reset it to factory settings but nothing seems to fix it. I already contacted my carrier and said that everything should be working fine as I do have internet/data services provisioned.
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Sep 2, 2012
My blackberry internet service is not working. I have a curve 8250 and I am on a vodafone contract and I do have blackberry plan in my contract so it should work but it keeps saying it is not connected. I connected toa wifi connection yesterday and when I disabled that connection, my BIS did not start up again, i tried a battery pop reboot which didn't help at all, I even ran a diagnostics test and the resutls said as follows:
blackberry registration: no
Connected to blackberry:abort
blackberry pin-pin:abort
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Mar 5, 2011
I already have a blackberry internet data plan but I can't connect to google or any apps.
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May 11, 2012
I topped up my Blackberry to buy the blackberry internet service around two weeks ago and took it to the shop to get the BBM service working. Earlier BBM stopped working so I turned the phone off and BBM came back however now I can't use the internet or any of the applications I've downloaded. When I go to the Service Status it says Blackberry Internet Service is not connected however I can still use BBM. I'd like to know how to get connected to the Blackberry Internet Service again
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Jul 8, 2012
My blackberry work fine with the wifi and the blackberry messenger.But unexpected the black berry messenger doesn't work but the wifi still connected.I have in other country and only have the public WIFI to connect and I use the wifi to connect to my contact through bb messenger. I do have the blackberry data plan on my phone since I am on international roming it wont connect.Few days back my BBM and email accounts were working fine however now both the things are not working rest other social networking site like facebook, yahoo messenger and other are working. In the service status I am getting following :-
Blackberry Internet Service - Not connected
Blackberry Enterprise Services - Not Connected
Mobile Network - Not Connected
wifi CONNECTED
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Nov 6, 2011
i recently bought my first Blackberry phone the other day and whilst still going through the process of setting it up, i am trying to get BB internet service onto my phone. I have so much gone as far as following instructions from somewhere to go in to advanced options, into "host routing table" and selecting "register now"... which does nothing. May i have alittle help in setting this internet up, as so far it only works thorugh connecting to my home wifi network.
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Jul 25, 2012
My curve says BB internet service not connected so i cant get BBM
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Jan 3, 2012
my blackberry has been working fine for weeks but for for the past week my internet service won't connect at all, in the top corner it just says GSM and ive tried everything i can think of, restarting the phone, turning the network on and off but nothing is working. it either says GSM or SOS. its supposed to say EDGE but its hasnt changed at all. what would any of you recommend?
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Jun 1, 2011
Having a nightmare with my service provider. They say I'm connected with the Blackberry Internet Service but I can't access anything on my phone. They did turn it on but when I was connected I couldn't use my internet/Browser, which meant it was useless anyway! When I asked them to fix this I ended up being disconnected from the BIS again....but again they say I am connected. My service status confirms I'm not connected to the BIS. I've tried numerous battery pulls and I've had their tech support on speed dial for the last week.which has done no good!
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