BB Pearl :: Way To Check Unicode Version

May 25, 2011

A client of ours uses a specialist software which sends emails to them when anything goes wrong. Recently the emails have been displaying oddly. There support company has asked the following;

"You need to make sure you are viewing the emails in HTML mode in order for them to display correctly.If they still do not display correctly with html mode on this is either going to be an issue with the blackberry model you are using or the encoding used to read the emails on your device.Our helpdesk emails require Unicode UTF 7 or 8 encoding to be displayed correctly."

How can we check what Unicode encoding the BB is using?

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