BB Device Software :: Error Code 9002

Jun 19, 2010

I'm a new customer with a new out-of-the-box blackberry swift. I have attempted thrice to download the software onto my Mac only to meet the following:

"Sorry, you've experienced an unexpected error, please contact the webmaster with the error code (9002)."

I have found that there is no way to contact the webmaster. Nor is there any information in any forum about error code 9002.

I'm more stunned than I should be at this completely useless message. Shouldn't I just accept that incompetence and bad design are a part of contemporary life? Why do I still expect new things I purchase to work?

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