BB Curve :: Wifi Connection Becomes Inactive And Go Back To EDGE?
Sep 22, 2011
I recently installed a new wireless router at home, and since then my phone wifi connection is 'dropping out'. it is mapped properly to the router, and I can 'ping' the wifi gateway but as soon as I try to connect the browser to the wifi, or use apps like facebook and twitter, the wifi connection becomes inactive and I go back to EDGE, which is considerably slower
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Jan 15, 2012
I have nokia X7 at first I have no problem connecting to wifi. I can connect and can browse internet but after a week can still connect to wifi but the problem is a can't connect to the internet I can't open even google and it says "Browser unable to connect to website". And it also happening at home sometimes i can connect to wifi and can brows to internet but most of the time I cant browse to internet and at my work until now I cant open internet via wifi even the connection is 100%. And when I check to connection manager "status connection (inactive). I also do restore factory settings but I have same problem, I didn't change any setting in my nokia x7.
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Apr 6, 2011
I have got a warning triangle in the message line on top of my phone. It says Ansl. förlorad. Roaming inaktiv (Connection cancelled. Roaming inactive)and the connection "stair" has R over and then it is not possible to connect to internet. How do I get rid of the message?
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Apr 22, 2015
basically my phone is not connecting to mobile data after wi-fi connection is lost or manually disconnected. This is not always happening but once it happens the only way to bring back mobile data is by restarting the phone or manually toggling mobile data on and off in settings. Once it connects to mobile data it'll work for a while but then after being connected on WI-FI for a while it won't go back to mobile data on its own.
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Aug 11, 2010
I have a blackberry Curve 8520, version of OS is v5.0.0.592 (Bundle 1096, Platform 5.2.0.64)
The problem im facing with my phone currently is with data loss. the phone constantly shows EDGE but i still cant send/receieve emails, send/receieve Bbm and also cant load webpages.
When i try sending a message to a friend on BBM, i see a "red clock" sign Is this a problem with my handset or is it just a network problem?
I read a few posts on the forum but all were 2009 based. I did run a diagnostic test too but the results say Abort under all cases.
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Nov 26, 2012
I've had this Photon Q lte for 3 weeks, and the battery is ridiculous. I have to charge it at least twice a day, even when I'm not using it for anything. Wifi is always off because I don't need it, but sometimes my battery analysis lists wifi as having used almost 25% of the power! I can't find anywhere else to turn it off. I'm having serious regrets about being stuck with this thing for 2 years!
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Jun 28, 2011
how i can i tell if i am using a wifi connection or a service provider connection
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Mar 31, 2010
I got a new Curve 8520 just resently and have a problem with my internet connection. I use my Curve without data plan/bis. To go in the internet I use Opera 5.0 and for Emails logicmail. To connect to the internet, I changed my APN according to my provider setting:
apn: internet (thats for o2 Germany)
No authentification
Username/PW: blank
On the first day, everything worked just fine, Opera aswell as Logicmail. I also had a EDGE symbol in the upper right corner. On the second date I found, that Opera and logicmail would not connect via Wifi. So I started to play around with settings. Anyway, since then Opera and Logicmail refused to connect via EDGE, however Wifi worked.... I could not figure out the ressons, so I tried to undo my setting changes. And yesterday I was finally able to connect via EDGE again. And here is the funny thing: This morning, I got the same errors agian, when trying to connect via EDGE. I did not do anything with the phone last night, it just refuses to connect. It still shows me the edge sign, but opera always tells me, that it is unable to connect. I set the application application permisson for both programs to "prompt" under the point "internet" to see if the phone even tries to connect, but it does not. Wifi still works fine. It seems that my Blackberry forgot about EDGE and always wants to connect via wifi.Can anyone help me out here?
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Feb 1, 2012
In the past month or so my sisters blackberry curve 9300 changed from being at GPRS/EDGE to GSM and she cannot get access to the internet at all, so she has no facebook, bbm, email or browser etc. and this is even when she is connected to our wifi at home. We have tried rebooting it several times by taking out the battery and also the sim card but this has not helped. We took the phone back to the O2 shop where it was purchased and they gave her a new sim card and when this didnt work she went back again and the said that because she was roaming the bolt ons was cancelled and they set that up again. However the phone is still on GSM and so this hasnt helped. When I was looking thorugh the phone trying to see if there was anything I could do to change it back to GPRS I noticed that in the service status it says that blackberry internet service is not connected.
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Aug 17, 2011
I have been trying from a week to connect with any WiFi network but its not connecting, in fact its connecting with EDGE, Vodafone network. When I have disconnected the service from Vodafone I can't operate internet from my phone now please tell me what to do..I have done almost everything but nothing worked out
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Jul 11, 2012
I had scheduled a software update last night, scheduled for 2300 UK time. When I woke, I found my phone was off and the charger had come out of my phone. When turning my phone on again, it immediately started backing up software, which was fine until it began updating social feeds. Due to the fact it had not been charging all night, it was not connected to a network meaning it is currently showing 'Social Feeds 0%'. Sadly, I cannot leave this screen and so it has been trying to back up social feeds without connection for the last 6 hours.
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Apr 17, 2010
I'm new to blackberry and having some issue with email and WIFI. The thing is that I have no data plan, I get charge on the amount of trafic. So I want to force the phone to GSM and be able to get my email pushed whenever I'm connected to WIFI. I've search everywhere but it seems that there is no way to do it. I tryed to disable data but it disable email via WIFI (but you can surf with the browser). tryed to turn off mobile network, I receive my email via WIFI but no one can call me then.I want to use BB email service and don't want to install any other email software.
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Mar 9, 2011
so my next post. i reported some problems previously about my phone about BB app world not working unless its on wi fi as well as facebook and it specifies as something to do with service provider and data plans as problems, which they say everything is alright. as its too late for phone vodafone i thought i would try here first.
everything on my phone is working fine (BB messenger, emails, browsers, texts etc etc) but like i said app world and fb arent. App worlds works perfects whilst using wifi, but as soon as theres no wifi it stops working.
i found out that when i turn the wi fi off on the manage connections part and check the service status, under Blackberry Internet Service it says no connection. and im unsure how to change this. When the wi fi is on it says 'connection: wi fi'. and i was told when i turn this off it should turn to my service provider (vodafone) but it doesnt. so im guessing the main problem is something to do with this.any way to get it working
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Jun 26, 2012
why can't i get an IP address for my WIFI connection if I turn off data services from the Mobile Net Options? I can only get an IP address if the data services is turned on
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Apr 9, 2012
My girlfriend has a BB Curve 9300, it was working all fine on the OS5. Last weekend she asked me if i could update her software, and i did so from the Blackberry Desktop Software and updated to OS6. Everything was working fine until we found out that it only connects to the internet if i use data service, but i dont want to because we have wi-fi at home. When i turn data services and while roaming OFF, and put wi-fi preferred, and when i try to open a web page in the browser it pop ups a window saying "Data Services are disabled. Go to Mobile Network to enable".
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Aug 28, 2011
I just bought my first blackberry (Curve 8520). I have connected it to my wifi network. But to get the phone to use it for BIS I have to turn off the mobile network and then turn the mobile network back on. But after a few mins it goes back to using the mobile network for BIS and stops using the wifi and it does not go back to using the wifi until I turn off the mobile network again.
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Mar 20, 2011
I use the blackberry 8900. my phone does detect the wifi connection however it tells me to enter a given pin in my router.. what am i supposed to do?
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Jul 20, 2012
I just got my new bb curve today and tried many attempts on connection to the wifi but failed.I've used to Wi-Fi diagnostics, the status says Newwork acquired but VPN profile not found.
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Aug 27, 2010
I have a problem connecting my BlackBerry 8900 to a Sitecom WL-346 WiFi modem/router. I have created the WiFi profile on my phone, the connection get established, my phone get an IP address from the router (that is also a DHCP server) but I can't connect to internet. Also, if I try to ping the phone itself or the gateway (that is the router), the ping times out. I can't figure out which is the problem. From al of my devices (PCs, Wii) internet connection whit this router is OK.
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Oct 5, 2012
i've made my wifi connection on my Curve 9300 nd I can see the network on the screen but when I want to connect my phone on the Internet with my wifi connection, it's seems the only way is having an abonment which includes data, what's I haven't. Can connect my phone on the by wifi or not ?
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May 20, 2012
My family's three BlackBerry were perfectly well connected to my home WiFi using Netgear but suddenly can't get access any more. Why this might be and what I can do about it?
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Mar 13, 2011
I have been using my wi-fi without any problem for around a year now on my curve. I now have the wi-fi logo appear dimmed but not connected and never seems to connect for the past 2/3 days. The internet connection is fine as is working on my laptop with no problems, through wi-fi!
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Jun 16, 2012
I can't get a wifi connection set up on my bb curve 8520, just keeps telling me no connection found when I do a search.
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Apr 18, 2010
I just bought my BlackBerry curve 8520 yesterday and I am trying to connect to my house network and I did, but next to my wifi connection is a white line, and I am not sure what that means. So I am not able to connect to the internet, without my data plan? How do i make that white line a Green check, one?
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Apr 5, 2012
1- wi-fi connected , name of wi-fi comes next to service provider name at top of screen , wi-fi symbol comes at corner
2- mobile network is at off mode
3- browser option at hot-spot
4- the wi-fi diagnostic says status : ip address no longer valid , VPN profile is not found on connected to web the answers comes it is not connected to internet
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Jul 18, 2011
I have recently bought Blackberry curve 8520 smart phone and was trying to get Wi-fi working on my phone. I had set up the connection from the wi-fi but when I start browsing i think mobile network internet start's working and not the wi-fi one, though the wi-fi network name appears with the mobile network name on the home screen??
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Aug 23, 2011
My Curve 8520 has my home wireless connection but it doesn't hold the connection for more than a minute at a time. Is there anything I can do? It's fine when the little WiFi words light up in the top right of the screen, but then it goes grey and is disconnected.
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Sep 5, 2011
whenever i go onto a website in a place where i am connected to free wifi, it says i am on a service plan that requires a wifi connection to use the application and need to update my data plan. The only website that works is facebook. What do i do?
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Sep 3, 2010
Really loving this phone (8520) and a massive leap from my last phone.
Having trouble with connecting to my or my works wifi. It registers both routers and displays the name across at the top of the phone and in wifi settings I have a black square with a white dash line and a green wifi symbol.
I have a Asda pay as you go sim which is fine for the calls text etc but I hearing not so good for the Internet.
I have managed to get the browser going with the Hotspot setting but I'm guessing this isn't using my home wifi as it as slow as a snail and keeps cutting out.
Without Hotspot enabled it tries to use VodaphoneLive and I get the message "unable to connect to the Internet, please try again later. If the problem persists please contact your service provider"
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Feb 14, 2012
I've been trying to log into my wifi connection but having problems. The phone says that it is connected to the wifi and the name comes up on the screen however the wifi logo remains gray which means that I am not actually connected properly.
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Jan 12, 2012
I am having little problem with my blackberry 8520....earlier today I couldn't see my blackberry messenger on the instant message file, so searching for it led me to reloading my phone and before I reloaded it, the wifi connection was working perfectly, but now I can connect to wifi but my instant messengers are not working with it, like my blackberry messenger and yahoo messenger are not working with the wifi connection. And under the "Default Browser Configuration, I can see T-mobile internet and Hotspot browser alone.
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