BB Curve :: BIS No Connection Without Wifi
Mar 9, 2011
so my next post. i reported some problems previously about my phone about BB app world not working unless its on wi fi as well as facebook and it specifies as something to do with service provider and data plans as problems, which they say everything is alright. as its too late for phone vodafone i thought i would try here first.
everything on my phone is working fine (BB messenger, emails, browsers, texts etc etc) but like i said app world and fb arent. App worlds works perfects whilst using wifi, but as soon as theres no wifi it stops working.
i found out that when i turn the wi fi off on the manage connections part and check the service status, under Blackberry Internet Service it says no connection. and im unsure how to change this. When the wi fi is on it says 'connection: wi fi'. and i was told when i turn this off it should turn to my service provider (vodafone) but it doesnt. so im guessing the main problem is something to do with this.any way to get it working
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Jun 28, 2011
how i can i tell if i am using a wifi connection or a service provider connection
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Jun 26, 2012
why can't i get an IP address for my WIFI connection if I turn off data services from the Mobile Net Options? I can only get an IP address if the data services is turned on
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Apr 9, 2012
My girlfriend has a BB Curve 9300, it was working all fine on the OS5. Last weekend she asked me if i could update her software, and i did so from the Blackberry Desktop Software and updated to OS6. Everything was working fine until we found out that it only connects to the internet if i use data service, but i dont want to because we have wi-fi at home. When i turn data services and while roaming OFF, and put wi-fi preferred, and when i try to open a web page in the browser it pop ups a window saying "Data Services are disabled. Go to Mobile Network to enable".
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Aug 28, 2011
I just bought my first blackberry (Curve 8520). I have connected it to my wifi network. But to get the phone to use it for BIS I have to turn off the mobile network and then turn the mobile network back on. But after a few mins it goes back to using the mobile network for BIS and stops using the wifi and it does not go back to using the wifi until I turn off the mobile network again.
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Mar 20, 2011
I use the blackberry 8900. my phone does detect the wifi connection however it tells me to enter a given pin in my router.. what am i supposed to do?
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Jul 20, 2012
I just got my new bb curve today and tried many attempts on connection to the wifi but failed.I've used to Wi-Fi diagnostics, the status says Newwork acquired but VPN profile not found.
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Aug 27, 2010
I have a problem connecting my BlackBerry 8900 to a Sitecom WL-346 WiFi modem/router. I have created the WiFi profile on my phone, the connection get established, my phone get an IP address from the router (that is also a DHCP server) but I can't connect to internet. Also, if I try to ping the phone itself or the gateway (that is the router), the ping times out. I can't figure out which is the problem. From al of my devices (PCs, Wii) internet connection whit this router is OK.
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Oct 5, 2012
i've made my wifi connection on my Curve 9300 nd I can see the network on the screen but when I want to connect my phone on the Internet with my wifi connection, it's seems the only way is having an abonment which includes data, what's I haven't. Can connect my phone on the by wifi or not ?
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May 20, 2012
My family's three BlackBerry were perfectly well connected to my home WiFi using Netgear but suddenly can't get access any more. Why this might be and what I can do about it?
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Mar 13, 2011
I have been using my wi-fi without any problem for around a year now on my curve. I now have the wi-fi logo appear dimmed but not connected and never seems to connect for the past 2/3 days. The internet connection is fine as is working on my laptop with no problems, through wi-fi!
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Jun 16, 2012
I can't get a wifi connection set up on my bb curve 8520, just keeps telling me no connection found when I do a search.
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Apr 18, 2010
I just bought my BlackBerry curve 8520 yesterday and I am trying to connect to my house network and I did, but next to my wifi connection is a white line, and I am not sure what that means. So I am not able to connect to the internet, without my data plan? How do i make that white line a Green check, one?
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Sep 22, 2011
I recently installed a new wireless router at home, and since then my phone wifi connection is 'dropping out'. it is mapped properly to the router, and I can 'ping' the wifi gateway but as soon as I try to connect the browser to the wifi, or use apps like facebook and twitter, the wifi connection becomes inactive and I go back to EDGE, which is considerably slower
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Apr 5, 2012
1- wi-fi connected , name of wi-fi comes next to service provider name at top of screen , wi-fi symbol comes at corner
2- mobile network is at off mode
3- browser option at hot-spot
4- the wi-fi diagnostic says status : ip address no longer valid , VPN profile is not found on connected to web the answers comes it is not connected to internet
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Jul 18, 2011
I have recently bought Blackberry curve 8520 smart phone and was trying to get Wi-fi working on my phone. I had set up the connection from the wi-fi but when I start browsing i think mobile network internet start's working and not the wi-fi one, though the wi-fi network name appears with the mobile network name on the home screen??
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Aug 23, 2011
My Curve 8520 has my home wireless connection but it doesn't hold the connection for more than a minute at a time. Is there anything I can do? It's fine when the little WiFi words light up in the top right of the screen, but then it goes grey and is disconnected.
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Sep 5, 2011
whenever i go onto a website in a place where i am connected to free wifi, it says i am on a service plan that requires a wifi connection to use the application and need to update my data plan. The only website that works is facebook. What do i do?
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Sep 3, 2010
Really loving this phone (8520) and a massive leap from my last phone.
Having trouble with connecting to my or my works wifi. It registers both routers and displays the name across at the top of the phone and in wifi settings I have a black square with a white dash line and a green wifi symbol.
I have a Asda pay as you go sim which is fine for the calls text etc but I hearing not so good for the Internet.
I have managed to get the browser going with the Hotspot setting but I'm guessing this isn't using my home wifi as it as slow as a snail and keeps cutting out.
Without Hotspot enabled it tries to use VodaphoneLive and I get the message "unable to connect to the Internet, please try again later. If the problem persists please contact your service provider"
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Feb 14, 2012
I've been trying to log into my wifi connection but having problems. The phone says that it is connected to the wifi and the name comes up on the screen however the wifi logo remains gray which means that I am not actually connected properly.
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Jan 12, 2012
I am having little problem with my blackberry 8520....earlier today I couldn't see my blackberry messenger on the instant message file, so searching for it led me to reloading my phone and before I reloaded it, the wifi connection was working perfectly, but now I can connect to wifi but my instant messengers are not working with it, like my blackberry messenger and yahoo messenger are not working with the wifi connection. And under the "Default Browser Configuration, I can see T-mobile internet and Hotspot browser alone.
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Jul 5, 2010
I am with orange and I have 500MB data per month. When I try and use the mobile network internet it says 'This is a WiFi service. Please ensure your device has an active wifi connection and try again'. Why is this? Also, when i try to update to 5.0 it says I need a data package but it worked on my old phone. And because of this I can't download the app world. The signal goes to SOS a lot as well but I think my house blocks the signal. Currently it says 'gprs' with 2 bars beside it.
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Mar 10, 2010
I've recently bought a Nokia 5800 xm and have been able to connect it to my home internet using the wlan wifi.
I can only use the wifi if i go to settings>connectivity>wlan. If i go straight to internet, it tries to connect to t-mobile internet. This also happens when trying to use applications such as bbc iplayer and the ovi store.
Is there a way of setting the wifi connection as the default connection? If not, is there a way of setting up my applications so they connect using wifi?
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Apr 8, 2012
I accidentally dropped my iPhone 4 in a toilet the other day. I dried it out and everything works except for the wifi connection. I went to go to connect to wifi and not a single network showed up so I typed in the wifi name and password and it said it couldn't locate it. I used the wifi connection in my house while I was in in my house. I have also tried restoring it but that didn't work. Is there any way to fix this or can I send it in to get it fixed?
Info:
iPhone 4, iOS 5.0.1
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Jun 3, 2012
I have updated my Xperia Pro to ICS before 2 days I want to access my laptop shared broadband internet using wifi, how to do that. My laptop comes with software which can generate WiFi hotspot and also share my laptop broadband connection. I am trying to access this network with xperia pro but nothing doing.Also I have tried to connect my mobile with pc using PC Companion for file transfer inthat I received message that your mobile can't connect using WiFi.Is my mobile (ICS) support direct WiFi functions?
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Jun 24, 2010
I bought an e73 a few days ago and found the wifi connection did not work. In a free pubic hotspot that doesn't require a key, the phone could find the network but couldn't connect (with an error message J007). In my home wifi network with a wep key, the phone couldn't connect either but with a different error message w002. I talked to a couple of t-mobile tech support and spent about 3 hours so far on the phone but couldn't get it resolved. If anyone has found an answer or share similar problem.
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Jun 11, 2010
Have a new e52 with the latest firmware. The problem is when I connect to a WiFi access point, but then leave the area and try to re-connect, it keeps trying to access the last WiFi spot. I have to turn off WiFi then try and re-connect to the Internet.
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Jun 8, 2012
I've been using the Lumia 710 for the whole day. I leave Wifi and Data connection on.
It's been connected to 2 wifi points at work and home and has only been connected to 3g twice, for 30 minutes each time. I haven't even been heavily accessing apps.
In that time my data allowance has fallen from 83mb to 56. I can't understand why this would be so high. 27mb used in a day when I've been connected to Wifi points for most of the day... When I have the same sim card (network: three) in my iPhone 4, the equivalent usage is on average less than <3mb when I haven't been actively using the phone
I personally don't think that I should have to turn off data connection because Nokia doesn't know how to prioritise wifi over my data connection. I have a limited allowance, and having to switch data connection on/off all the time is annoying, for something other phones get right.
If I'm connected to a Wifi point, my 3g data connection should NEVER be used...
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Aug 4, 2010
Downloaded JB day of release. Since that day, have to reconnect iphone to my Wifi Network each time I pick the phone back up. Same thing seems to be happening with our un-jailbroken iPad yet our regular laptops have no issue. Just wondering if anyone else is having similar problems or am I victim to Comcast yet again?
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Dec 11, 2011
Last week, this was working well using the same WLAN but now experiencing a connection that is not stable.I just purchased this last week.
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Jan 12, 2010
I figured that the BIS is not connecting through Wi-Fi anymore!
Only works with Vodafone Qatar as a mobile carrier. Thought it was my router problem, so I tried my old router which is Linksys WAG200G while my current is WAG160N and both had same problems. [My ADSL2+ Carrier is QTel which has BlackBerry Internet Service and BES contract with RIM]
Don't know what have caused it, I don't have any 3rd party applications other than Cupture It, I feel this problem started yesterday after downloading Facebook 2.0.0.23 Beta which overwritted my Facebook 2.0.0.19 Beta.Tried to call Vodafone Qatar for support, but they couldn't do anything up till now and they don't allow transfers to RIM Technical Support. and Yes I did a hard reset, even tried leaving batter out for a couple of minutes with no luck. Nothing changes.
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