BB Curve :: Way To Access Folder Mapping

Mar 9, 2012

I had a problem with capacity on my Outlook program (because I had imported an old .pst version of data files when installing Outlook 2010 on my new PC). This meant I have had to change the directory name and location for Outlook on my PC. The capacity has increased from 2 Gb to 6GB. I have imported all my old Outlook data into that new file and everything works just fine on the PC.

However, the unintended consequence is that I cannot now synchronise my device data with my PC data. When trying to do a simple Sync I get the message 'One or more configured folders is not available. Update folder mapping and try again.'

That all makes sense but when I bring up the relevant Organiser section of the BB software, the Map Folder button is not highlighted and there is nothing in the Map Folder box. I then get a message that says 'No folder mapping is available for calendar section.'

How can I recreate the link between the newly located and renamed .pst file and the device?

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BB Curve :: 8530 Cannot Synchronize Calendar - Update Folder Mapping

Feb 27, 2012

I am trying to synchronize my laptop calendar with my BB calendar through Microsoft Outlook with no success. When I use the BB Desktop Software for the Curve 8530, I did the following:

I connected the laptop to the BB with a USB cable. I invoked the BB Desktop Software and connected with the BB. I viewed the conflict resolution dialogue box and updated both fields in the device and Microsoft Outlook with highlighted values.

I received error message "Error encountered. Error code - 0x80040fb3. Check documentation." I pressed "OK". I received the message "Unable to complete synchronization". I pressed "OK". Then I hit the "Synch" button on the dialogue box. The message "one or more configured folders is not available. Update folder mapping and try again."

Then I clicked on "organizer" button in the dialogue box. I clicked on "configure settings". I clicked "advanced" after seeing that the "calendar" and "address" book were checked. The error message "no available message stores" was displayed. I clicked "OK". The "Advanced" menu appeared, however the "map folder" button was not highlighted and the message "no folder mapping is available for calendar section".

My e-mail is being synchronized from Hotmail through to Outlook. I can see my Hotmail e-mail in Outlook.My calendar is being synchronized from Hotmail through to Outlook. I can see my Hotmail calendar in Outlook. My address books are not being synchronized. My calendars are not being synchronized.

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