BB Curve :: Emails Only Go To "message" Icon?
Mar 23, 2011
I have two Gmail accounts on my phone.
The problem I have is that the emails I recieve keep going to my "message" icon and not the actual gmail icon that appears once you create the account.
The one email (my private Gmail) works fine. The emails that come through go straight to the Gmail icon. The other one (my informal Gmail) doesnt.
I have tried numerous things to try and make it work:
1) Deleted all the service books for this, hard reboot and then registering again.
2) Under the messages, under options, and under the inbox settings I have un-ticked that email account, the messages still come throught, but when I un-tick it, the message is no where to be found. I have to tick this box again (the email address) so I can see the email in my "messages" icon again.
3) I have tried to delete and readd the Gmail accout, but still the same issue.
Im not sure what to do. I dont think its the phone itself, as the Gmail account (private) on works perferctly.
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Feb 4, 2010
This afternoon, i looked at my blackberry and i saw my LED flashing, and on the screen the little message symbol is at the top. This obvioulsy means i have a message. The strange thing is, i dont have a message, or at least i cant get to it.Any help? LED keeps flashing, and the little envelope icon is there, but i dont have any SMS messges or Email.
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Oct 25, 2011
My husband and I both purchased Blackberry Curve's 9300. He has a separate message icon on his phone for emails but I do not. how I can get separate folders for my emails?
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Mar 15, 2012
I have a question about my Blackberry Curve 9360.When I check my phone and I have at least one of both an email and a text message, the icons will appear in my top little bar, and of course the message icon and text icon will identify that there is a new text in the icon row below. However, if I go into my inbox before my texts, the new text icon up top will disappear (or go from 2 to 1 new if there are 2, etc), and the notification on my text icon on the bottom will disappear.
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Mar 26, 2010
How do I differentiate the notification icon from a SMS/MMS and a eMail? Its not a huge issue but is a bit of a annoyance. I've seen it but cant figure it out. I'm running on O.S. 5...314.
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Jun 14, 2010
I have searched around and found many problems faced regarding the email icon showing unread emails but in actual fact there are none. My problem however is the opposite of that - there are unread emails but it is not indicating as such.
This is specifically for Gmail as all my other email accounts are showing unread emails just fine. It is a minor issue but it does get on my nerves trying to figure this out.
Recent activities include upgrading OS to OS5 and changing telco, doubt if these are the cause of it. I have tried deleting and creating the email account and battery pull to no avail.
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Jun 15, 2012
I am having two issues on my blackberry curve......I have three e-mails of my phone that I cannot delete....they are from my google account and have tried a hard reset several times and have made sure they are deleted from my actual gmail account with no luck. The other issue is I cannot download apps on my blackberry keep getting error message 30702 saying I need to log in to my account but unable to log into this account!
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Apr 27, 2011
I cannot send when I reply to a message from my blackberry. There is no send option. Just save draft or full menu which does not have send function either. Need a fix ASAP.
Also, another wierd thing is I set up my profile so that I can have an alert when email messages come in and it does not work. All the other notifications work fine with that profile and the try me works fine but does not work when email messages come in.
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Jul 14, 2011
have tried every suggestion here, nothing works...new message icon won't go away
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Jun 5, 2011
So i have a txt msg icon at the top that no matter what i do wont go away. when i get a new txt there is a little red asterisk and when i read it red asterisk disappears but txt msg icon is still there? Your carrier: Telus Model info and OS version: 8530,V5.0.0.654.Apps and free space File free before and after a battery remove/replace.: 124935892 Did a battery pull fix your issue? NO Apps installed and their version if possible: No apps installed?
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Jul 26, 2010
I recently replaced my blackberry curve with the same one and I used to get all of my email accounts in my main message folder but now I can't get one of my emails to show up in the main message folder.
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Aug 26, 2011
i'vehad the "new email" icon at the top of my screen for a good few weeks now, deleted all my emails from both accounts, checked on my laptop not even any "junk" mail, deleted all my bbms, whatsapps and text messages. Its not a messag from app world or anything, its the icon for a new email. its doing my head in!
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May 18, 2012
At some point today my text message icon has disappeared. Thinking that I somehow moved it to another folder I started opening everything with no luck. I've reset the phone and pulled up my BB Protect. It's gone! and now because of my messing around my Help file won't open.
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Nov 7, 2011
Somehow I have deleted my text message icon by addcident. Supposedly this is not even possible when I ask my friends, but it definitely isn't hidden as I've gone through all the instructions to 'show all' and still can't find it.
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Mar 1, 2012
For some reason I've lost my text message icon on Blackberry Curve 9360, I've tried all the usual things like turning phone off, menu bar, but I can't find it.
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May 7, 2011
I could not able to find or see Message Icon from my Blackberry 8520. How to get that visible.
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Mar 29, 2012
I know this question has been asked before but my SMS/Text Message Icon has literally disappeared from my phone. I have rebooted, searched etc and nothing. I had some sort of Java error before this happened.
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Jan 15, 2012
I've had my Blackberry for a few weeks and it's been fine, however the battery went flat yesterday and when I recharged it and switched it back on the text message icon had dissappeared, so I have no way of seeing text messages. I also don't seem to be receiving texts now either!
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Jun 20, 2012
My text message icon has disappeared, I suspect when I deleted an app that it somehow went.How do I get this back?
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May 5, 2012
about a week ago, an additional nes message icon appeared at the top of the screen. It looks like a new message icon, gold and slanted slightly to the right. the number 1 next to it. Right now it is to the left of my regular message icon although I have seen it on the right too. I cleared both of my message lists and the icon is still there. I don't have any messages in facebook or twitter.I don't know how to find out what this icon represents or how to get to its list.
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Apr 14, 2011
i went into my text messages- and highlighted them all i accidently clicked mark unopened. then pressed delete (as originally intended) now i have icon saying i have 47 unread sms msgs but of course everything is gone so i cant bloody get rid of anything!
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Jan 1, 2010
I've had two Blackberry, but I'm new to the community. I traded my Pearl for the Curve 8330 a couple of days ago. The new message icon is constantly showing up. It started with three, then four, and now six. I have read several forums and have tried pulling my battery several times. I have even deleted my e-mail account and set it up again. I have gone into all my folders to see if there is a message hiding somewhere. I can't find anything. Has anyone else had this problem? Aside from doing a factory restore and/or calling Verizon does anyone have any suggestions on how I can reset the counter? By the way, my carrier is Verizon!
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Apr 14, 2010
I have lost the SMS text icon overnight and the ability to receive and identify SMS messages. I removed the battery and all the obvious re-boot operations. But I have got the following message "Uncaught exception: java.lang.NullPointer Exception". Does this mean anything to anyone and is there an easy way to reinstate the facility?
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Apr 8, 2011
I have blackberry curve 8520 and the envelope message icon from the homepage has gone missing. I still get new message alerts, but there is no envelope icon to browse when you turn on the phone.
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Jan 15, 2012
text message icon was missing on my menu..
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Jun 3, 2010
how to get rid of the I have a voice mail message icon when I really don't have any messages?
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Jul 6, 2011
I've had this white message icon with a black circle in the middle and a red circle on the side for like a week now I don't know what it is or how to get rid of it, when I click on it nothing shows up.
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Aug 7, 2010
I'll try to explain best I can. Lately (last week or 2) I get the new message icon displayed, but when I open my messages folder the red asterick goes away but the envolpe icon still is there and the count goes up. Currently it says 4 but I do not have any unread emails, nor any unread facebook messages. The only way to 'reset' this is a battrr pull. But then it starts generating again. I just updated 4.6.1.319 hoping this would help but sstill the same problems. If any other info is needed please let me know.
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Aug 17, 2010
Strange new to me icon ... it looks like a DirectConnect with an envelope like a message or mail over it.... NEVER have seen it before. Time for the tinfoil hat and wait for the black helicopters ?
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Jan 28, 2010
I used to be able to see a combined list of my emails, SMS texts, missed phone calls, voicemails and just about anything else when I opened the Message folder icon on my Blackberry Curve 8330 desktop, but now when I open it, all I get is a blank white screen. When I hit the menu button, the menu pops up without a problem and if I click the track ball, it will open a message, but I can't see the list itself.Also, when I go to view folder I can access any of the individual folders and they come up just fine. The only problem is the combined message list you're supposed to get when you open up the icon on the desktop (or application menu).
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Jul 10, 2012
Using a curve 9360, Vodafone. When receiving SMS, no alert sounds or icon shows, although SMS is actually received. On the home screen there is no SMS icon, only way to read is via Messages then options list..view folder..SMS inbox. How do I get SMS arrived alert, and SMS icon on home screen?
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