BB Curve :: Cannot Sync It To My PC
Apr 2, 2011
I was able to successfully update my BlackBerry Curve 3G phone from version 5 to version 6. I love the new version of the BlackBerry OS. I was able to sync it using the BlackBerry Desktop Manager. However recently I'm encountering issues whenever I try to plugin my phone to my computer. Before when I plug it in, I receive a popup that asks me if I am going to charge the phone, sync it or use as a mass storage device. Now, I don't see that message or that popup. It only charges the phone and that's it. The BlackBerry Desktop manager says it's not connected. I even tried connecting the phone via Bluetooth, still no luck. I have tried to uninstall all of the USB devices using the Device Manager as well as installing the USB Drivers from the BlackBerry / RIM website. Still, I can't sync my phone. It just charges it. Btw, I don't see a "BlackBerry" device inside the Device Manager window. I tried using a different laptop, it only charges the phone and I receive a message "USB Device Not recognized." I tried uninstalling the Desktop Manager, USB Drivers fomr the RIM website and uninstalling all of the USB devices. Then after restarting the compute,r I decided to reinstall the Desktop Manager and the USB drivers from the RIM website. Still again, no luck. I can't sync my phone using both computers. Btw, my first computer cannot recognize the phone, it just charges it but it does not show a "USB Device not recognized." message. I'm thinking this issue happened after updating the BlackBerry System Software to a minor version via Desktop Manager. Becuase a few days ago I as able to use it to my computer. It's version 6.0.xxx something. Guys please help me out. I tweeted BlackBerry and they told me to contact my carrier. My Dad bought the phone from Abu Dhabi without any subscription to a specific carrier.
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Feb 23, 2012
After a recent desktop software update the sync does not function properly and hangs. I've left it for up to 2 hours and it never finishes. Anyone else have this problem and let me know how to fix it.
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Aug 9, 2012
My company just recently singed a contract with AT&T. Nearly all the employees were provided with Blackberry Curve 9360's. We use an Exchange Server (remote desktop)and Microsoft Outlook. Is there a way to sync the Curve 9360 with an Exchange Server (remote desktop) and Microsoft Outlook?
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Jan 19, 2010
I have a new curve (8530) and my carrier is Verizon. My curve was syncing with my Yahoo calendar in December without any issues. Since January it no longer syncs. My memo pad syncs, but not the calendar. I do not have Outlook on my computer, so Yahoo is my only choice of calendar. I spoke to Verizon tech support for 2 hours and we tried everything. I uninstalled and reinstalled Desktop manager, but that didn't help either.
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Jan 5, 2010
Is it the case that with a free hotmail account I can not have 2 way sync with my Blackberry Curve. What if I upgrade to a subscription Hotmail account? Or is it just not possible?
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Sep 6, 2011
How do I make my BlackBerry sync with my Exchange Global Address Book? I have set personal folders as default folder on my outlook settings.
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Sep 6, 2012
how i get my outlook to sync with my blackberry.I have gone into set up and email accounts and enterprise account but i dont have an email and activation password? Which email is it and where do i get an activation password from.
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Dec 3, 2012
I cant sync my contacts on my blackberry 8520 Curve with my computer which has Windows 7,I've tried all I could.Its syncs with Windows Contacts but Windows Contacts is not available on Windows7
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Oct 24, 2012
i can't sync my blackberry to my pc because i need a password, but i haven't set one and trying to contact blackberry to sort it out is impossible.
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Jan 6, 2012
how do you sync music from a mac to BB Curve ?
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May 23, 2010
My curve will not sync to my Mercedes, it does not find the device when I hit search for devices.what can i do?
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Sep 22, 2011
i plugged it in but it wont work, and it takes to long to authorise why?
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Jul 10, 2012
I have registered a password online which allows me to access this website but I cannot find the correct password for the device sync - am on try no 8 - how can I find the right password
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Aug 14, 2012
I have tried going to messages to sync my email but it won't allow me to.
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May 8, 2010
When I reply to my personal email on my BB there is no record of my response in my send folder on my desktop. I am using FireFox.However when I respond to my company email the sent response does appear in my sent folder but they use outlook.
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Feb 21, 2012
it won't sync properly with Outlook
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Mar 4, 2011
I have had my blackberry for over a year and recently it stopped syncing my BB calendar with my outlook. It syncs the address book, tasks and memos fine, but totally skips over the calendar. I have seen several suggestions on here and tried them but still doesn't workt says on the BB desktop software that my BB doesn't have a calendar installed but it does and it works fine on the device it just won' sync. There are 2 calendars on the device Facebook (which if I knew how I would delete) and my email address
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Mar 11, 2011
I'm new to Macs and just bought a Mac book pro. I downloaded the BB desktop software and I'm stuck at the screen where it says to insert the device with USB. I have the BB USB and I KNOW it's connected because my BB is charging from the USB but the software isn't recognizing it.
I also read somewhere that it wasn't possible to sync with the blue tooth option, although I was able to at least get it to recognize it when I scanned for it (both from the BB and Mac).
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Aug 24, 2010
I've been trying to sync media files. I've downloaded Blackberry Media Sync and when connected, all I get is a message "Please connect a Blackberry device". I have Compression on "enabled", Memory Card Support, Media Transfer, Mass Storage all "on", and switched Auto Enable Mass Storage Mode When Connected to "Yes". I've tried every USB on my computer, turned the phone off, on, etc. It doesn't seem to recognize that the BB is connected.
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Mar 27, 2011
I am using a 8520 and outlook 2010. When I try to set up the organizer settings I keep getting an error message saying 'The operation terminated unexpectedly'
I am running windows 7 and just want to sync my calendar instead of having to enter them manually.
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Jan 19, 2010
I have a new curve (8530) and my carrier is Verizon. My curve was syncing with my Yahoo calendar in December without any issues. Since January it no longer syncs. My memo pad syncs, but not the calendar. I do not have Outlook on my computer, so Yahoo is my only choice of calendar. I spoke to Verizon tech support for 2 hours and we tried everything. I uninstalled and reinstalled Desktop manager, but that didn't help either.
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Nov 13, 2011
I am a new BB user and need some assistance.I currently use Comcast as my email provider.I am able to send and recieve emails to my BB, but not sync or reconcile. I would like to mark the messages as sent/responded to.Also, If I delete a message on my BB or my computer I want it deleted on both devices.I want to be able to respond to email using my BB and my Comcast email. I guess it is something to do with the POP?This seems super silly and quite a bit of extra work to double delete items, or to re-read messages. Every other phone does not seem to have an issue, not even my 5 year old phone. Is the issue a BB thing?
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Jul 7, 2012
My BB Curve won't synch with my computer anymore. Seems like it happened when I downloaded the new version of BB Desktop software a few weeks ago
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Mar 15, 2012
My Blackberry Curve 8330 - won't sync anymore, keeps coming up with error I cannot figure out why this has happened. It used to work very well for me.
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Apr 12, 2012
How can I sync my Outlook Calendar with my Blackberry?
I have the device connected to my pc with the BB Desktop Manager.In Organizer I have selected it to reconcile between Outlook and my device.
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Sep 30, 2011
I recently added my personal email to my blackberry. It is a @gmail.com address. My calendar also synced with the Google calendar, which I did not want it to do. I normally sync my calendar with Outlook on my desktop. I went to sync with Outlook today and none of my calendar entries are syncing. If on look on my device all of the entries are marked as being xxx@gmail.com entries. How can I change all of these entries back to sync with Outlook instead?
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Nov 25, 2012
I just upgraded to the latest version on my curve 9380 and now it does not allow me to sync. It's always something with these BB's. I'm really unhappy with BB in general...phones, apps, even support site. being able to sync after upgrade
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Jun 15, 2012
I have just downloaded the new sync software onto my desktop. what was wrong with the old one it worked well. now when i sync my calender comes up with random sync errors with recurring appointments. i have deleted a few of them but it just finds another one. i havent been able to sync the calender the phone since i downloaded the new software.
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May 26, 2011
I have just upgraded from a Curve 8310 to a Curve 9300. The former was set up to sync with Outlook 2007 with no problems using an older version of the Desktop software. I have now installed the Version 6 software. The 9300 has "Outlook" as an option but refuses to accept the settings and will not Sync. Strangely, I can set it to Sync with Yahoo but Yahoo no longer seems to support Blackberry and my Calendar won't now appear at all in Yahoo after attempting to Sync.
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Jun 15, 2012
I recently allowed Blackberry to update its software on my computer. When I next ran it, it asked for a name for the files on the computer with which to sync. It offered Brant and Outlook (not Outlook1, which I also have for e-mail). I do not understand what it is asking for and have tried both Brant and Outlook. It will not syncronize. With Brant selected, it will not even try. With Outlook selected, it tries and then tells me that it can no sync a calendar entry, then stops.
Can I go back to the old software?
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Jun 12, 2012
The time zone changes from Eastern Time to 8 hours earlier after I sync using BB desktop software.
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