BB Curve :: Black Screen Software Crash
Dec 29, 2011
I am writeing to ask how to solve a problem i am haveing its a black screen and the device dose not connect to desktop software and i tried app loader and it dont respond there i have a black berry curve 9320
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Mar 28, 2015
I wiped my Samsung G5's cache in an effort to speed it up, and after reset all applications crash (I get Report/OK) button options, and the screen is black. Nothing else is happening. I rebooted, I wiped cache again, and nothing. The phone is rooted with Android 5.0 on it, touchwiz.
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Aug 18, 2015
I have a big problem with my phone, there are some days my screen had three vertical white line on certain colors, like this : URLs....But with time the problem is worsened, my screen is totally crazy, i can't explain, juste look the video. URLs....This problem is in bootload too: URL....
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Jul 5, 2012
start with i have
curve 9300
with three mobile
free space 69148472
version "6.0 bundle 1879"
platform "6.6.0.124
problem is itermitent as in doesnt happen 100% everytime but when it happens it happens frequently and repeatedly
i can be using my phone and when i recieve a call or text it will freeze the screen will go completly white the red light on the front of the device will show then it will reboot it self this also happens when trying to open messages and emails and even when scrolling up and down the apps.
i have wiped my device with the blackberry software and reloaded it several times with different software bundles and each time the problem reacures even if i dont restore my personal settings and i have also removed the memory card.
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Jan 3, 2012
I have a Blackberry Curve 8530. Several months ago, during daily use, the screen would all of a sudden go black. A battery pull would solve this problem for a while. Eventually this became more frequent. Symptoms progressed (it seemed that if I set the phone down too quickly it would reset) Finally, the phone would turn on, then go immediately to a white screen where it was undetectable by my computer. I contacted my service provider and they said the phone was toast and (amazingly enough) gave me a free loaner to use for the duration of my contract (all info transfered via an old backup, so nothing was lost) After my new phone was working I left my Curve plugged in at my office. Yesterday as I was leaving I looked at the phone again, and the screen was white and telling me to reload software 507.
I plugged it into my computer to begin the process and to my surprise the computer all of a sudden detected the phone and successfully upgraded the software. All looked great, I got past the password stage, and was just going to begin reloading my information when the screen faded to blank again. I still have the free loaner phone, so it's not a big deal, but it's bugging me as to what the problem could be. As of right now the computer can no longer detect the phone again
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Mar 24, 2012
I woke up this morning only to have my blackberry screen all black it charges and my alarm went off at 7am i turned it off so it's working but I can't see anything.
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Jul 27, 2011
My Blackberry Curve just stopped working one day and so I plugged it in and nothing happened. The screen was just black. My dad tested the connection of the charger to the phone and then the battery and it showed that the battery was toast. So, I went and bought a new battery the other day and I put it in and it was only half charged and so when I got home, I plugged it in. It showed that it was charging and it had the orange light like it was supposed to. Around an hour later I looked at it again and it went back to a black screen and wont turn on, but a red light flashes when its plugged in.
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Jun 2, 2012
My phone has been damaged for a while with a cracked screen which has gradually been turning pink. HOwever the other day the screen suddenly wouldn't work at all. The screen is all black and wont do anything apart from when I plug it into the mains to charge it will have a red light but nothing else
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Oct 11, 2012
I bought this phone some months ago and it started to show some black ink inside the screen out of nowhere, and it's getting bigger and bigger.
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May 24, 2012
Last night I slept while listening music on my BB curve 8520. When I wake up in morning, its battery was drained.I am charging it from my computer, while its red light is on but still its not turning back on. and screen is totally black.
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Oct 22, 2011
I am always getting a box with a a clock like thing on my screen an then I can't do anything
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May 13, 2012
I recently noticed on my blackberry 9360 that there is a black line on the screen that keeps getting bigger. I haven't dropped my phone and there hasn't been any water damage. What causes the line?
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Dec 19, 2011
i bought a blackberry 9360 on Saturday 17th December and it worked fine on that day and then i turned it off and put it back in its box, the next day when i went to turn it on, the screen wasjust completley black but the keypad lights would still be on and the LED light would be flashing red, i could even hear the sound of me getting a new message, i turned it off again and left it for the rest of the day and i turned it on monday and the same has happened, the screen is still black when i turn it on i havent even properly used it yet!
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Nov 12, 2011
I wanted to use my Blackberry, so I took it out. I pressed the back button, so my screen would show. The screen was black, so I decided to press the end call button (Red). Still, nothing seemed to light up, the screen was black. So I removed my battery, put it back in. The LED light turned red for a couple of minuets, then turned off but the screen was still black. Tried connecting it to my USB Cable to the computer + the charge cable, but both to no prevail. I then thought maybe my screen is just temporarily bugging, maybe a call would do the trick. I tried calling my phone, but it went straight to voicemail. (Meaning the phone is off). The LED light shows, so what could be the problem?
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Jun 1, 2012
I've had problems before with the white screen but then a few days ago my screen was black but I was getting sound land flashing light wen I receive n messages/ emails and rings when I get calls. When I pull the battery it comes back on and screen shows for 2minutes but none of the keys will work anow then it goes black again
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Nov 24, 2012
A couple days ago my blackberry curve's battery died while I was on a bus. By the time I got back to a charger I noticed that it wouldn't turn on and when I plugged it into the wall, it wouldn't charge or indicate with the LED light that it was charging. I decided to pull out my battery and put it back in, and there was no results. I did the same thing but this time I plugged it into the computer, my curve was still inresponsive. I also left it plugged into a wall unit for +3 hours, when I came back, it still wasn't working.
TL;DR (too long; didn't read): My Curve won't turn on, the screen is completley black and the LED light doesn't flash or even turn on.
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Jan 25, 2012
my phone turns on but i cant see anything.. its just a dark screen.. re-booting has not worked.
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Sep 29, 2011
My Blackberry curve ran out of battery so I've left it to charge for several hours. The red LED light is on (constant) but I'm unable to switch it on. The screen is black - haven't seen anything on the screen. Have tried removing the battery and putting it back.
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Aug 22, 2011
I'm have a black screen with an hour glass off and on for 2 weeks! Sprint is my service provider and they switched my phone with a refurbished phone with the same problem. I'm wondering why I have to join a forum and not be able to speak with anyone from BB?! Sprint has the worst customer service reps! And as a customer for 10 years with a company that you pay your bill on time, in full, 3 lines, with insurance why I'm being given a used phone?! I'm beyond annoyed and frustrated with this phone and Sprint.
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Aug 16, 2011
Yesterday my Blackberry suddenly shut down and I can't turn it back on. The screen is black and the LED light blinks on and off.
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Oct 17, 2012
I have a thin black line across the screen of my 9360.
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Apr 1, 2011
i have only had my blackberry for a few months, i tried installing an update last night and it said it needed to reboot, i clicked ok and now i have a black screen with a red flashing light, i have put the phone on charge, it won't turn on or connect to the computor
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Sep 13, 2012
if i dont use phone for a few min screen goes black to save battery , i open phone and attempt to bring back screen and unable to , remove battery allow to reboot and screen works fine , does it very offen how do i correct ?
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Aug 16, 2010
I've updated my BB 8900 OS a couple of days ago. It worked fine for 1 day and then it popped up with an error message that disappaered really quickly and it go into a loop.
I tried to re-install the OS 5 and the app loader recognises the BB and the PIN is showing, but when I click next it get's stuck on "connecting with device (ARM)". The only thing the BB does now is blink its red light like morse code long-fast-fast-fast-long.
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Oct 23, 2011
I upgraded my phone to a blackberry cure 8520 about 3 weeks ago, and I haven't dropped it or anything. It has been very well taken care of. Now the screen is completely black, and its plugged in but the red light doesn't turn on and if I try to turn the phone on nothing happens (No White Screen, No Red Light, Nothing!) Like I said this phone is not very old, and it was working a couple of hours ago and had almost half of its battery power left. The problem happened after I plugged the blackberry in. It was fine until then.
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Jun 27, 2011
I have a rather different issue with camera. I have a Curve 8310 (AT&T) and when I go into camera, everything works, but the screen is black. Just the part where the "picture" is supposed to be. I can see the zoom option and I can go to the options and everything. I notice a little symbol thats like an exclamation mark with comma sized lines all the way around it.
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Apr 28, 2012
I woke up this morning and my bb curve 8250 was frozen, so i did a reset by taking the battery out. It did reset but it won't unlock, the screen goes black and it wont light up very often, when it does it won't bring up the password screen. It is still recieveing updares as its still flashing and showing up when i recieve emails, it just won't unlock
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Apr 9, 2011
I took the battery out on my blackberry.The screen goes black and shows a red light in the top corner.When i turn it on it shows a white screen, with a black boxs in the centre that has a moving hand.Its been doing this for about ten hours, i've tried taking the battery out and sim but it hasnt helped.
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Jan 3, 2012
I have baught blackberry curve 9300 from Bahrain Airport last week.. now my berry shows a black spot on the center in 1.5 Cm lenght its visible when screen is dark but the white screen doesnt shows clearely. I am afraid whether any daamage happend to my screen
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Jun 29, 2012
My daughters phone has been going wrong for a couple of wks. i have had error 507 messages and have had to force the reboot twice. But today its something new... all the icons and applications are now just a black outline on a white screen, no colour or they are writting? Calls can b received but thats it.
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May 30, 2011
I was downloading new software and after restarting my phone it got stuck on the black loading screen, and then turned into a white screen with plain font. None of the applications will open and it says "error starting "I tried to reinstall the software, but the desktop software will not let me.
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