BB Curve :: 9360 Not Coming Up After Apps Upgrade - Just Keeps Rebooting
Mar 9, 2012
I just upgraded some apps on my BB 9360 of just a few days after which I tried restarting the BB over an hour ago. But it just keeps rebooting over and over again without the phone coming up. I charged IT for over an hour thinking probably the battery was low, but to no avail. What to do as the BB just keeps rebooting.
A friend and I have the blackberry 9360, and we've both found it randomly decides it wants to switch itself off and reboot about 3 times a day. Her phone was a day old when it started to do this, mine is about 4 months old.We've experienced this problem on OS 7.0 and 7.1.
My blackberry just keeps on rebooting. When finished the red light goes on for a while then it goes of and the whole rebooting process starts again. It also does not connect through usb to the computer
My blackberry curve 9360 got stuck while trying to upgrade the "evernote" app. I waited for 10 mins but then pulled out the battery to do a hard reset. Now the phone keeps rebooting in a continuous loop.It shows the loading screen and when the bar is complete, the red LED turns on and the screen just stays blank. If i press any kep the loading bar appears again as empty and goes onto complete and then again the red LED turns on.I can't connect to PC through the Desktop software and it shows an error with Retry, Update and Close options. Tried "Retry" many times and update says no new updates for your phone but can't still connect.I can't find the Apploader folder mentioned in some posts from where you can get the device to connect in my "Research In Motion" folder in Program files. Maybe because I'm on OS 7 or the desktop software is another version.Please help me on how to get my device back on. I am ready to lose the data if there is some way to do a hardware reset or OS reinstall which doesnt require the phone to boot.
I recently updated my bbm on my phone from my phone and had to restart the phone and so I did, but now it is in a reboot cycle it loads completely then it goes off and starts again, I tried connecting it to the computer without the battery to update the software like I read on another forum page, but it is saying there are no new updates found
I have had a Blackberry Curve 9360 for about seven months now and everything was fine for about three months, then all of a sudden it started to switch off everytime I took a photo or used the internet/facebook. I took the phone for repair and it was replaced, as soon as I turned it on and charged it it started to happen again, again I took it for repair and it was replaced again, this is the third replacement I have had in two months and all of them are doing the same thing.
I put my phone down for like a minute, when I came back it was rebooting. I thought my phone was just messing about so I left it to start but when it got to the end of the reboot the little timer thing came up on the top left corner and then it all went black and it rebooted all over again and the same thing happened.
I have had my BB Curve 9360 for 7 months and for the last month the phone has been experiencing problems with rebooting itself.
The phone reboots itself approximately 5 or 6 times a day which is quite annoying as you have to deal with the irate persons who are continuously met by your voicemail as your phone is off or awaiting secrity info (PIN) without your knowledge.
My 9360 keeps on rebooting. I did the battery pull, press back button till reboot is done but it doesnt work. I also connected it to my pc to "update" as a previous person was advised but the 9360 is still rebooting.Perhaps the 9360 was'nt a good choice?
My blackberry 9360 is giving me some problems, when I turn it on, it comes on with the blackberry loading screen, and it loads a 1/4 of the way then it turns off and a red light shows and it starts again. I've left it doing this on charge and it won't stop, I've let it run its self out of battery and it still does this when I try again.
I have had my bb curve 9360 for about 4 weeks now it has been working fine until last night it turned off and now it keeps rebooting have connected it to my computer. I have done a repair on it but it is still doing the same thing and has now been in repair on my pc for about 2 hours and it not doing anything.
I dowmloaded the application loader in my pc and followed the steps it says in the website. After that it says this is not available for my device. I am from Bangladesh and I have no authorized carrier support
Since updating the device software on my curve 9360 a few weeks ago I am having constant freezing issues (black sqaure with white line). Sometimes unfreezes after a minute and other times have to either although shift delete or if that doesnt work reseat battery. Up until te device software upgrade phone was running great with no issues.Currently : 7.1 bundle 1133 (v18.104.22.1686 platform 22.214.171.124)Have tried although l g l g and clearing logs daily.Have tried full restore including creation of new blackberry account synced with phone in case of issue transfer.Doesn't matter whether in emails, whatsapp, bbm or just taking a picture.Current free memory on device: 1360053800 Bytes and all apps up to date.
I upgraded the other night to the V5 and I'm really not that happy with it. I can't stand the new lock feature. I also seem to be having a problem when I lock the phone. After pressing the top left button or holding "A" I can't get the phone out of lock without holding some of the buttons down for like 6-7 seconds. When I try to press the send or end key the screen doesn't even come on. Even when I press the top left lock button. I have to hold it in and it's REALLY annoying. I'm seriously considering downgrading. Anybody else having this problem???
Hi. Last night I upgraded a new facebook on my curve 9360 and it gives me my notifications but the news feed will not show. Says unknown error. I've done every thing and I can not get into my bb app world to fix any thing says ' there is an issue with current session. Please log in to continue( error id: 30702). also I try to go to my world to log in and the same message pops up.
I was doing a reboot on my blackberry, as it was booting, at about 70% it just stops. I tried to connect it to the BB desktop manager so that I can try to update the device software, but it only connects to my pc when the battery is removed, when I put the battery back in, it disconnects then switches itself on, loads up till about 70%, then stops. I even tried leaving it the entire night with hope that it will get through that stage, but it still wont budge. I tried downgrading the OS to v4.6.1 but the phone doesn't switch on at all. So I upgraded back to v5.0.0 and it still gives me the same problem.
I bought my BB Curve 9360 second hand and, despite making sure I was on a BB supported contract with Orange, have never been able to successfully download apps from appworld. I press 'download' and up comes the Agree/ Disagree box, which disappears after I select 'Agree'. And then - nothing. It has returned to the previous screen detailing information about the app and when I check my downloads, there it isn't. I have experienced a similar thing when I go on the payment methods option - I select 'Agree' and the screen doesn't change. I've been on several other forums but can't find any which have the same problem.I don't understand whether it's my BB or Orange or what?!
I just got a Blackberry Curve 9350 from Sprint over the weekend. I downloaded some apps and everything went fine. Today, I had a notification to upgrade App World, well the upgrade was successful, and I clicked yes to allow the device to restart as soon as the upgrade was finished. Now, whenever I try to download a new application, the phone seemingly downloads it but then the screen turns black when the download is finished and will reboot itself. The new apps aren't found on the device afterwards. What is happening, how can I download the apps I want?
We have 3 iphones and an ipad on the same itunes account. We recently upgraded all three phones to the 5.1.1 and now we are having a strange problem. When I imessage it says it is coming from my daughters phone? It seems that all three phones are showing that all imessages are coming from 1 phone. This is not good. Do I have to uninstall and reinstall everything?
Ever since I downloaded something like "Blackberry OS version 5" from the web, and updated my device using the desktop manager, I have been unable to download new apps.Somehow I managed to get BBM back on -- the phone would have been useless otherwise -- but no more apps will get downloaded.Everything seems to work, whether I download via the web, or use desktop manager to install the apps, there are no errors and it says it worked -- but there is no icon for the app in any of the folders.For example, BB App world: The desktop manager says it is installed, but it's not accessible because there is no icon anywhere.My carrier say they can't help me any further as it's a device issue.I have got "show all" on, so the icons are definitely not hidden.I have tried a battery pull dozens of times.I have tried a backup using desktop manager, then factory reset the device, then restored -- several times.I have tried uninstalling the apps through desktop manager and installing them again.I don't understand what settings are supposed to be changed after I do a factory reset and restore from backup.
Carrier: Orange Device: 8900 Platform: 126.96.36.199 App Version: 188.8.131.52 (91) File Free: 113507146 Is it possible version 5 doesn't work with Orange at all? Following the link to "Orange UK" on this page, I can see Orange does list v5 for download: URL...
I upgraded my 9900 but since then, it hasnt stopped rebooting. its been over 3hrs of constant rebooting. I tried removing the battery it kept rebooting. At one stage it went back to the "backing up data" screen and re-backed everything up. Note that I did the upgrade on the device without using the desktop.
I recently bought a new Sony Xperia Z3. The problems I am experiencing are that all sony default apps crashing and some other apps aswell. Apps that have crashed are; the contacts app, the messenger app (not facebook), the homescreen app, the album app, the walkman and the movies app.
When they crash I get a message saying Unfortunately "app name", has stopped. The only way to make the app working again is to reset the phone. This happens quite often which is surprising since the phone is new and its a flagship device.
The second problem I am experiencing is the phone randomly resetting itself, this happens about once per day. I believe the reason for the random resets are the crashing apps. I think that because when I was using my phone all apps suddently crashen, then the phone just reset itself twice before it was usable again.