BB Curve :: 9360 Freezing Since 7.1 Upgrade?
Aug 8, 2012
Since updating the device software on my curve 9360 a few weeks ago I am having constant freezing issues (black sqaure with white line). Sometimes unfreezes after a minute and other times have to either although shift delete or if that doesnt work reseat battery. Up until te device software upgrade phone was running great with no issues.Currently : 7.1 bundle 1133 (v7.1.0.336 platform 9.6.0.51)Have tried although l g l g and clearing logs daily.Have tried full restore including creation of new blackberry account synced with phone in case of issue transfer.Doesn't matter whether in emails, whatsapp, bbm or just taking a picture.Current free memory on device: 1360053800 Bytes and all apps up to date.
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Sep 14, 2012
i have a blackberry curve 9360 and it has started freezing every 5-10mins and its very difficult to switch it back on.
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Apr 5, 2012
i have been trying to update my phone but it always sticks on "Smart Card Reader Option 1 of 1" and doesn't do anything after that so i have to always stop it.
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Jan 1, 2012
how to upgrade my OS becuase I'm currently running on 319 firmware, my phone is constantly hot, battery life is extremely bad. I have downloaded desktop manager but no update is avalible
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Dec 7, 2011
I dowmloaded the application loader in my pc and followed the steps it says in the website. After that it says this is not available for my device. I am from Bangladesh and I have no authorized carrier support
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Mar 9, 2012
I just upgraded some apps on my BB 9360 of just a few days after which I tried restarting the BB over an hour ago. But it just keeps rebooting over and over again without the phone coming up. I charged IT for over an hour thinking probably the battery was low, but to no avail. What to do as the BB just keeps rebooting.
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Jun 1, 2012
Hi. Last night I upgraded a new facebook on my curve 9360 and it gives me my notifications but the news feed will not show. Says unknown error. I've done every thing and I can not get into my bb app world to fix any thing says ' there is an issue with current session. Please log in to continue( error id: 30702). also I try to go to my world to log in and the same message pops up.
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Sep 2, 2012
I recently tried to upgrade my device and now it stays in the software upgrade white screen with social feed 0% and overall backup process 10%.
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Apr 6, 2012
We have a Torch 9810 and it's always freezing so we tried to upgrage the OS wirelessly.It downloaded the upgrade, started to backup before the upgrade but freezes in the backup.When we remove the battery to re start the phone it goes back to the upgrade and freezes at the backup again.How do we stop this so we can use the phone ?
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Jun 6, 2012
I have upgraded my xperia ray phone to the latest ver. of 4.0.4. This had became a great problem now. My phone is freezing frequently and it takes 20 to 30secs to recover and most of my apps. are corrupted often showing the window if we have to wait or close it. Ifwe use the option wait it recovers in 5 to 10secs
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Mar 13, 2012
I upgraded my Iphone 4 yesterday to version 5.1 and I am having major problems with facetime now. Before the upgrade to 5.1, everything worked perfectly.
I connect using facetime, whether it's me that initiates the call or the other party, the video and audio freezes for approximately 5-10 seconds then it comes back. I have had it drop the call two times and also when the caller called me on facetime directly, it didn't go through. The main issue is the freezing of the video and audio.
I have did a soft reset and hard reset with no luck. The network was troubleshot and it is not showing up with any errors in the router. I have to assume it is the upgrade to IOS 5.1 that is causing the problem.
Info:
iPhone 4, iOS 5.1
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Oct 26, 2011
This morning is the second time that my Motorola Xoom has frozen up on me since I received it back from Motorola after the 4G LTE upgrade. I never had any problems whatsoever with this tablet prior to the upgrade. Each time required me to perform a reset via the power and volume up buttons and could be related to either the hardware upgrade, Android 3.2.2 OS upgrade that they added or even to various applications that might not be playing well with the OS upgrade.
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Apr 2, 2012
my voicemail has begun to freeze up and I can't access. I didn't notice this until after the last upgrade.
Info:
iOS 5.1
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May 14, 2012
After updating my iphone 4s today to the new IOS 5.1.1 software, the phone has started lagging!! and the screen has kept freezing for more than an hour and I couldn't turn the phone off, or access the iphone!! it was in a complete lagging stage!
Info:
iPhone 4S, iOS 5.1.1
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Aug 9, 2012
My company just recently singed a contract with AT&T. Nearly all the employees were provided with Blackberry Curve 9360's. We use an Exchange Server (remote desktop)and Microsoft Outlook. Is there a way to sync the Curve 9360 with an Exchange Server (remote desktop) and Microsoft Outlook?
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Sep 4, 2012
Im looking for help I purchased a 9360 the othe day and can't get over how hot the back becomes,and how poor the battery life is. I have taken the first one back to the shop and they couldn't get over it either so swapped it for another one. The replacement is just the same Is anyone else having the same problems or know if there is a cure/fix for this.
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May 30, 2012
after I put other sim card on my phone and wipe my phone...until that i cant used anymore my BIS?
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Oct 18, 2011
I have a new Curve 9360 and since i updated my software, the BBM icon on the desktop will not open the BBM menu with contacts etc on. I can receive and send messages. When they appear but can't get my contacts and add new etc.
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Dec 1, 2012
My daughters phone used to connect as USB and you could see her phone from the computer (iMac, Windows). Now when she chooses USB it does not prompt for password, and only connects for charging as if she chose Charge Only.
I don't think it's the computer, same effect on our iMac and 2 Windows computers. Is there a setting in her phone which needs to be changed, or some software update (it seems to be fully updated)
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May 25, 2012
I got a blackberry 9360 on contract about 6 months ago the first bb got some software problems and vodacom gave me a new one the second bb just started switching off wile I am using it so on I gave it in for repairs and they gave me a new one again so now I am on my third blackberry 9360 that is just giving me problems the same as the second one did just switching off about ten times a day The place I have my contract with is just telling me to go to the head office and speak to the people there?
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Jan 31, 2012
So yes, when I press the lock button, after 30seconds it unlocks itself. If I have a password, it just lits up and tells me to enter the password.
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Apr 7, 2012
my bbm stopped working yesterday but i keep getting recent updates occasionally, so i topped up £5 and it took the money and completely stopped working what should i do?
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Jan 28, 2012
how can I set my email to BB 9360?When I wanna set that, BB gave me only one options by Enterprise but I'm not bussines man, I have no domain.so, how can I change my email settings?If I want to change my "messages settings", I cannot start "administration of email settings" because BB told me "this aplication cannot run".My service provider doesn't want to help me.
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Dec 6, 2012
My Blackberry curve 9360 not switching on, it was fine in the morning, later in afternoon, when i check i was in s/o mode. So i tried charging it. As soon as i switch on charger Red light glow for few seconds.
However now it is more than 2 hours still not getting switch on.
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Mar 19, 2012
Ever since I got my phone, i have tried to log in with my blackberry ID but in vain, it keeps on telling me to enter the username associated with my phone yet that is the user name I have been using ever since. I have registered the same user name on the blackberry site and it works but it cant work on my phone? phone is a blackberry 9360 curve
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Nov 18, 2012
I've had my phone for about 10 months. Recently it has started shutting itself down randomly even when it is fully charged. When I try to turn it back on it wont work and I have to take the battery out to get it to come on againIs there anything I can do to fix this?
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Nov 10, 2011
I just got a Curve 9360, and the headphones broke inside and I got a new one and restored all my stuff onto it.I was in a BBM group, but it said that I had to be removed and added again, which I was, and it still wouldn't go away. Then the group was deleted and it still won't go away!I already did a battery pull?
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Feb 24, 2012
i'm using blackberry curve 9360. I can't change my sim card as when i changed it required me to log in to blackberry id. i can't log in using my id, always come out " unable login to your blackberry id account" what is wrong with it? i can login from blackberry site but not from my curve. i can't download any apps from apps world as well, as i can't login to it also.
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Aug 15, 2012
my carier didnt realese 7.1 til nw & I tried to setup it from another carier but I failed app loader doesnt show the the new OS and when I choose it manually it says its not supported for ur device what can I do ?
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May 30, 2012
My Curve 9360 on Orange keeps losing UMA connection depsite being connected to wi-fi (browser and app udate work fine) - I've looked around and people suggest a router problem but this happens to me everywhere so I can't believe that every router I come into contact with isn't set up right?
Haven't tried a battery pull yet - not sure how. Currently running on OS 7.1.0 Bundle 1133 which I updated tonight - but there's been no change in UMA behaviour
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Mar 3, 2012
A friend and I have the blackberry 9360, and we've both found it randomly decides it wants to switch itself off and reboot about 3 times a day. Her phone was a day old when it started to do this, mine is about 4 months old.We've experienced this problem on OS 7.0 and 7.1.
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