BB Curve :: 9300 - Address Book Not Installed / App Grayed Out
Jan 5, 2012
I recently bought Black Berry curve 9300 Smartphone #g wif-Fi V 5.0.0.977 (Bundle 1602, Platform 6.3.0.6.3. I have problem with the address Book in the Blackberry Desktop Application shows under- Applications- Address Book (not installed) this is happened after 233 out of 720 Contact of my Outlook contact was synchronized in my black Berry, I can't sync it any more? I went through configuration and reset in the Desktop application and I can click in address book and associate the contact with outlook, when I click OK, it is still "Grey out" in the Desktop Application, and still shows 'Not installed? I Checked for application update and I update the desktop from 5 to 6. It is still Grey out and shows "Address Book not installed"? Interesting point is I have BB Curve 8320 and it is in my BB desktop application and I can sync the address book and the application is not grey out?
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May 3, 2012
When I try to add a new contact, or edit an existing contact, my address book freezes. After a while, the following error appears: Uncaught exception: Application net_rim_bb_addressbook_app (256) is not responding; process terminated. I already tried removing the battery for a while, this didn't work. What can I do to make my address book work properly again?
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Oct 4, 2010
I just got the Curve 9300. I can't seem to sync the contacts and calendar with my Mac's BB Desktop Manager. It shows the message, "... turn off wireless synchronization by opening Address Book on the device... etc." There isn't such an option available.
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Sep 5, 2010
After updating Desktop to 6.0.1.18 Bundle 21 my addrss book synch with Outlook 2010 doesn't work. The Deskstop organizer says Address Book is not installed, even after trying checking the Address Book to Outlook Box in the Configure Settings window.
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May 24, 2011
I synch to MS Outlook on Desk top. suddenly Tour states Address Book is not installed. How do I reinstall?
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Aug 27, 2010
I just recently downloaded the BB DS6 and now my Address Book will not sync. On the Sync screen, it is grayed out and says "not installed". I never had this problem until I downloaded the new desktop software. I can't update my contacts from Outlook 2003 to my phone. Calendar, Memopad and Tasks sync fine.
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Oct 1, 2011
Trying to sync BB tour 9630 w/desktop Microsoft outlook but organizer says the address book not installed.doesn't appear that contacts are on BB either.
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Aug 24, 2011
have 6.0 on my Bold 9700 and am using Desktop 6.1.0.35. In the organizer it saysAddress book, calender, memo, and tasks are not installed. Will not let me sync. I have wiped the BB several times and retried. nothing seems to work. I have read many posts but can not find anything to work.
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Jan 20, 2012
I was trying to create a sub folder in my address book & now I can't find my original add book. The add book icon is still there, but there are no contacts in it. The best i remember i hit filter and chose business & typed in a name for what i thought would be a new folder or group. i'm not sure what happened, but I can't see any of my contacts. I have switched from personl to business & back again & it says "no contacts" on both. But if I go to email & put in a letter all of my old contacts that begin with that letter show up. & my speed dials still work. But if i go to sms/mms & do compose sms it shows "No Addresses"....well I spoke too soon...now if i go to email & type in a letter it don't show a list of ppl that begin with that letter.... I have tried taking the battery out with the phone off & on & it's still the same....
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Nov 14, 2011
I have S'ony Xperia X8. The address book icon desappear of the screen corner (emails/music/numbers and address book). How can I put it in that place again?
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Feb 29, 2012
i have blackberry 9810 and i want to send my contacts from my address book on my macbook pro to my blackberry . i installed the blackberry desktop software Then I connect my blacberry to my macbook pro and the sync started .the calender , notes , tasks was Synchronized and every thing was ok but the contacts didnt Synchronize and I do not know why..
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May 1, 2011
I am using Curve 9300 with desktop software 6.02.44 and BB device software 6.0 bundle 2391. Laptop is running Windows 7. I do not have a media card installed on BB 9300. When I plug BB into USB on laptop, there is no drive letter showing up in Explorer. In Desktop software, Media Sync Music, Videos, Pictures when it is clicked it says "A Problem Occurred while trying to connect to your BB device". In Device Options in desktop software Synchronize Media Files is grayed out.
Media tab says "Media options are not available". Is there a hardware or driver problem? Do I need a media card to have these options available? I have camera pictures on the internal BB memory but cannot transfer them to my laptop with a USB connection because of this problem. Backup and restore is no problem. Install and remove applications is no problem. Desktop software detects the BB no problem. Only problem is the Media Sync does not work. With the same laptop and desktop software the Media Sync works no problem with my BB Torch 9800.
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Jan 26, 2011
i have a blackberry curve 8520. at the momment i have 288 contacts but i can not add more. I go to menu, address book, new contact, the window give me the options, i add the information (name, phone, email, etc) and when i want to save the contact it do not save
i tried to reboot removing the battery for a minute and restart but still with the same problem.
Also i figured out that when y sync my bb with the desktop manager, the address book is not sync it says (Adress book not installed) that is why i can not swipe the contacts to reinstall the info because i have no back up of the address book
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Apr 24, 2012
i can not add or Edit any thing on address book Erro i am getting as below.
Uncaught Exception :
Application
net_rim_bb_addressbook_app (232) is not responding;
process terminated
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May 29, 2011
Just got this phone and manually input all of my contacts with no problem. One day later, all those contacts are gone and it won't let me add more contacts. I have even tried adding them to my SIM and then copying them over...but still nothing.
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Dec 11, 2011
How do I delete address book?
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Apr 6, 2012
I had an address book with 44 contacts on my Blackberry Curve 9300. I back it up regularly on my desktop computer. After I installed my Yahoo email on my Blackberry and added 1 new contact my existing address book disappeared! When I try to restore it from my Blackberry desktop software the option for "address book" is dimmed thus not available.v
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Dec 24, 2011
After several years of easily syncing my BlackBerry Curve 8530 to my Mac, I suddenly can't do it. I get the following error message: The Address Book database cannot be accessed for synchronization. For help resolving this issue, refer to KB19454 in the BlackBerry Desktop Software Knowledge Base.I can't find KB19454 in the database. I can't find a way to call BlackBerry to resolve this. My Sprint store won't touch my Mac (and vice versa).
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Apr 10, 2012
Have had my Curve for ages and added a contact a day or so ago. Upgraded some applications from BB World (don't know if there is a connection) and tried adding a new contact but this error message appears: Uncaught exception: Application net_rim_bb_addressbook_app (216) is not responding; process terminated (by the way the two upgrades were for Twitter and BB Messenger)Is it coincidence that I've just installed a couple of upgrades and this has now happened?
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Mar 28, 2011
Curve 8530 on Verizon Wireless Access to Corporate resources and email via BESI also access Gmail from the deviceRight now I am not synching over the air - that has never worked. I'm using Desktop Manager, and recently downgraded to Version 5.01. When I connect the device and configure for Address Book sync the application starts the process, then craps out without synching. I've rebooted the PC, reloaded the application without success.
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May 31, 2012
How can I connect to internet using my BlackBerry 9300 to my MAC BOOK? under CLOBE TELECOM subscription.
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May 10, 2010
I am trying to synch my adress book with my corporate BES 4.1. It was working fine up until a week ago when I noticed some contacts were not downloading from my outlook address book. After trying to download the address book a couple of times I wiped the addresses out by deleting the Desktop (SYNC) file from the service book and tried to resync with the server. This time it looks like it is downloading all of the addresses (1034 of them) but when I go to the adress book there is still nothing there. The Desktop(SYNC) file reappears but no addresses.
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Apr 17, 2010
Why does my address book not respond.when I go to the address book you cant select anyone and sometimes I cant even get into the address book.
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Sep 21, 2011
While I connect my blackberry and see the contact in media, I could see all my contacts but I cant see my contacts from the phone. how to see all the contacts from device. Just to confirm that there is no filter enable on my phone.
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Apr 16, 2012
My address book on my curve 8530 won't let me add a new contact, edit existing contacts, and view some contacts. I can still call,text, and email from the address book. I can delete.
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Apr 15, 2012
i have bb curve 8520 and cant seem to add contacts at all does any one no wot i can do iv rebooted my fone to see if that sorted it but nothin any one got
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Nov 18, 2012
I have BB9220. Recently I changed my SIM card and now when I am trying to restore my previous address book, only 60% of my last address book is getting restored and still the DTM says that all items of your address book were successfully restored whereas only 60% got restored.I have tried it with and without email wireless synchronization, but of no use. Can someone help. You know life becomes miserable when you loose your decade long address book.
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Nov 16, 2011
how do i download my address book onto my computer as i am getting another phone?
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May 7, 2012
My blackberry addressbook won't open on my Blackberry curve 8520! I cannot save numbers and call some contacts. It is really difficult too use my phone now!
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Apr 19, 2012
How can I delete all contacts in the Address Book?
OR
How can I get a new contact list to over ride an existing contact?
be aware that I have more than 2,100 well sorted contacts in a current T-Mobile 4G Slide contact list. I think that the deleting is the cleanest solution, but I'll try anything that works.
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Jul 16, 2012
I have a curve, 8520. When I add a new contact to my address book, I find that it disappears when I remove the battery and reboot my phone or a few days later. However, older contacts that were saved on my previous phone, before I had my blackberry, do not get deleted. It is not the memory card as I tried saving a number without the memory card and the same thing happened.
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