BB Curve :: 9300 'The Data Service Not Operational'
Apr 21, 2011
I recently purchased a Curve 9300 and haven't even had it 1 week. I keep getting a notice saying 'The data service not operational' whenever I try to access Appworld..this occurred after I downloaded and deleted an app I didn't want and after restarting the phone this has happened. I tried removing the battery for 30 seconds and this still has not worked?
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Nov 6, 2011
what do i do when my blackberry 8900 cruve says when i try and open blackberry app word the data service is not operational
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Mar 24, 2012
When I wake up early in the morning and try to click on the blackberry apps world it says that - the data service is not operational.. I can't open now my bb apps world.
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Aug 31, 2011
I've got a blackberry curve 8520. (v5.0.0.592). I have inserted a sim card which works and also connected to my wifi. But when I click on Blackberry App world it says: "The Data service is not operational". When I try to login to my msn it says the same as well.
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Sep 13, 2011
I cannot access the app world through hotspot. It says "The data service is not operational". I've reinstalled it and yet no luck.How can it be sorted?The device is a bb curve 8520?
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Jul 15, 2012
I cannot access certain features (many of which made me buy the phone in the first place). I keep getting a message saying that <The data service is not operational>, nothing tells me how I can make the data service operational and how to get more from my Blackberry and any user guide which describes the Blackberry.
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Jul 16, 2010
Ran a few upgrades to apps yrsterday, now when I try and access BB App World I get the above error msg.
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Oct 10, 2011
im using a blackberry bold 9700, and ive tried downloading apps from appworld, but now when i try to download or visit bbappworld, they tell me "the data service not operational" ? this has been going on for a few months already. when i first got my bb, it worked, but after a week or so it suddenly became like this.
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Sep 25, 2012
Curve 9300 will not use wifi connection instead of network data services. I can connect to wifi networks just fine. The phone searches the networks out, connects, puts the little icon on the home screen to say it's connected to a wifi network. It lists the name of the network up the top. Everything's great, except that when you actually go to use the internet, the phone connects to your data services instead of the wifi and you get charged for data consumption.
If you turn off the network services to try and force the phone to connect to the wifi instead, you get the error message:
"You are not currently in an area that can handle data communication. As a result, the Browser cannot retrieve any web pages.try again when you are in a different location, or contact your service provider if the problem persists."
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Oct 9, 2011
I purchased a Blackberry Curve 9300 yesterday on pay as you go from Orange. I have activated my new sim card but when I put it in it says I am recieving Orange signal but I cannot make any calls/send any texts or set up my e-mail on there. When I try to do this it says 'Service Unavailable' but yet it lets me go on the internet browser. I have also tried my old Orange sim card in the phone and it's exactly the same.
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Feb 17, 2012
Ive been on the phone multiple times with tmobile. we finally got my internet to work through the browser but I am still getting the same error message when i try to set up my email "your BlackBerry internet service account is suspended or deactivated. contact your wireless carrier" andnothing tmobile has done has helped.i have a curve 9300 os6
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Jul 2, 2011
I recently activated a BB Curve 9300 on a basic talk & text plan (I don't have a data plan at the moment, I do plan on updating my plan in the near future). I'm within wi-fi range almost 99.99% of the time, so I was wondering:Can I connect to my home router using Wi-Fi without being charged for data usage?Can I install apps from BB App World (downloaded from my desktop) onto my device without being charged?Can I use things such as BBM while connected to Wi-Fi, without a data plan?
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May 17, 2011
We are not receiving our emails on our Blackberries. We have a Bold & a Curve on Sprint's network. Everything worked fine on Sunday, however yesterday & today we are not getting emails from our company email accounts, the yahoo emails work fine and we are still receiving the emails on our computers. We have spent the last 2 days, on the phone with Sprint, at a Sprint store and on the phone with Go Daddy. No one can figure out what happened
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Apr 11, 2012
My curve 9300 got squashed and the screen is black with shapes pressed into it, I am insured so I am waiting on the new one but obviously I need to get all my data off the phone. it wont turn on & therefore can't be recognized by my PC and b/berry desktop manager, which is the only solution I can see.
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Nov 24, 2012
I have a BB Curve 9300. It was updated yesterday to connect with the Blackberry server at work. After the IT person had done this, so that my BB is now synched with my work Outlook program, I found that I had all my work contacts in the BB and had lost all the personal contacts which had been on the BB before he got to work on it. They had not been backed up. I guess tehre's no way to restore them is there? I then backed up my wife's BB contacts from her old Curve 8320 onto my Mac using the BB desktop software. But when I tried to restore that data to my BB, it said that it was a read-only database and could not be restored.
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Jul 17, 2012
i just bought a curve 9300, and a sim card and transferred my service over. bbm, text services and phone services are all working but data is not. none of my apps - facebook, twitter, shazam, Internet.. my browser isn't working either.
they all say that my data plan isn't compatible, or doesn't exist. i've tried reloading os, tried connecting to the network, registering the host routing table, apn is checked off, telus says it's not my plan that's interfering. anyone know how i can fix this?
i managed to get emails to come through. (also, sorry if this is in the wrong spot!)
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Mar 10, 2012
Why can't I get a Data Connection (i.e Email and BBM) on my Blackberry 9300 Curve (on an 02 UK Network) in Bangkok, Thailand?
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Aug 14, 2011
I find very difficult to edit large number of contacts on my 9300 Curve. Is it possible to find converter for ipd file to an excel where editing can be done easily and the upload the contacts back to the BB 9300.
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Jan 21, 2012
I am using blackberry protect to backup data. The backup went well as usual, though I cannot restore my Phone Number/contacts as it says: "This data is wirelessly synchronized with a remote service and cannot be restored by blackberry protect". This has resulted me not having any phone numbers. How do I restore my phone numbers? I have BB a curve 9300(3g)
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Mar 8, 2010
Anybody else unable to connect to the internet or use GPS? I haven't been able to all day (phone and DC work) and I've tried to do a battery pull twice.
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Aug 25, 2012
I forgot my blackberry security password and I had key in wrong password five time, I was asked to key in blackberry number and I got only one more chance to get it right otherwise all the information installed on the device will be wipe out. What is blackberry number? and how to get one because I don't want to loss all the data in these phone.
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Apr 7, 2011
what the correct settings for these items on a Nextel Blackberry 8350i on the Boost service is?? i've seem so many online, I don't know which are the correct ones.
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May 2, 2011
When I try to access web sites from the Blackberry browser I get the "Unable to connect to the selected mobile data service. Please try again later" message. This happens whether connected through the T-Mobile network or Wi-fi.When I change the browser settings to the T-Mobile browser I am able to access web site just fine. However I would prefer to use the Blackberry browser because not all pages load correctly with the T-Mobile browser.
I have an active data plan and am connected to an enterprise server. My outlook and webmail e-mails work so I don't think it's a problem with my carrier. I've tried a battery pull, re-sending my service books, etc without luck.I think the problem may have started after connecting to my desktop for the first time in about a year, but I'm not completely certain. T-Mobile support and IT administrator have been no help.
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Mar 26, 2011
I just got a Curve 9300 2 weeks ago and it was working perfectly until one morning the browser stopped working. Everytime i press on the browser icon, nothing happens even when i'm connected to wi-fi. When i open emails using my limited data plan and try to open the links, nothing happens. I mean, i get to open the mail but not the links in it.
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Jul 6, 2011
Just received my second replacement phone today and already I am back to having issues once again with this phone. Within two hours of it being up and operational my phone has froze up on me and is making noises as it's connecting to the dock when it's not near it. I called Verizon and they told me to do a master reset of my phone. After explaining to them several times I have done this twice already they said that there was nothing that they could do for me except send me another phone yet again.
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Feb 24, 2010
I own a BB 8820. It has Wi Fi and a browser and that is all I need to browse the Internet when I am within the rage of a hotpot, which I am at home, for example.
My signal is strong, and I am connected. However, when I call the BB browser or the recently installed Opera, both tell me that there is no connection. I don't want to pay ATT for a data plan when I basically want to access the Internet as I would with a laptop. Don't I have all the elements in place to do that?I suspect I have some parameter set wrong, but I don't know which.
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Jan 19, 2010
i have i phone 3g and my service is airvoice pp service which is i do not have data service but iphone has tom tom gps so time to time i'm used tom tom gps. and i like to know how good is nexus one batt life.
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Oct 4, 2011
Last friday i was driving and when i got to the place i was going i realized my blackberry coudlnt send any message on the bbm so i tried using facebook or twitter.... all i had was the browser so i ran a diagnostic test on the network and it told me it was registered with blackberry but not connected. on tuesday after going to my carrier several times it fixed by itself and now its the same again when i run the diagnostic test what i got is this
Email Address: mfulerio@gmail.com
Connected to mfulerio@gmail.com : Abort
Diagnostic Started: Oct 6, 2011 4:48 PMDiagnostic Completed: Oct 6, 2011 4:49 PMPIN: 21adbddeMSISDN: 829 514 5650Device Type: BlackBerry 9700Application Version: v6.0.0.526Platform Version: 6.6.0.195Service Books:
[code]...
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Jan 8, 2012
Is it possible I can stop all data service while I can still receive Phone Call with my Nokia C7?
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Oct 3, 2011
I just got a Blackberry Bold 9000 in my hands so after the first set up i had to do i tried to install blackberry app world via WiFi. It didn't work. I had to download from the site to my PC Install Desktop Manager and after that finally after a long time of searching i installed blackberry app world on my device. Worked nice and i installed Bolt browser (one of the apps). After this though i tried to access again the App world and a pop-up message appears that says "The data service is not oerational". I searched google a bit and many guys say that you need a data plan with your provider to download apps. The problem is that i downloaded Bolt with WiFi internet access and having "Mobile Network - Off" when i did it but i cannot do it again.
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Jun 14, 2015
I'm just starting to have this issue as when my wifi is turned off I have no data service however I can only make and receive calls. I notice the signal for my reception bar is full however I it doesn't say 4g or anything at all next to it. I restarted the phone, drove to different locations same issue. I think this started from yesterday. I also checked my mobile data setting, seems to be set correctly and it's on. Attach is a photo of signal and no data works.
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