I've looked in some older threads and had no luck, thus I come to you with a brand spanking new thread! I have a Blackberry 8350i with Nextel Direct Connect through Sprint/Nextel.
Where I work, we are regularly using the direct connect to keep in touch with coworkers. As a result, a couple of issues have come up (and from what I've seen, I'm not alone)... I'm wondering if there are any solutions for these:
1] Direct Send My Info - Shows up every time someone tries to contact me via DC. Most of our employees still use the motorola i335 (or older models), so it may be something they have no control over. However, given how often the direct connect is in use, it means I receive 50-100 of these messages a day that have no substance.
2] Contact Issues - It appears that there is some disconnect between contacts and the direct connect feature. I have contacts stored (via Contacts App) with their direct connect numbers included. However, when they come up as having called on DC, their names do not come up. In addition, it seems that, on several occasions, my direct connect list outright vanishes. This is only mildly frustrating when 100 contacts are stored. It seems as though the DC contacts are not connected to the BB contacts.
I just updated my blackberry and I have a question. Prior to updating I used the PTT key just to turn on the backlight. Now it brings up my DC contacts. I can't find a setting to change it back. Is there a setting? (searched the forums didn't see anyone else complaining, other boards had people asking about it with no answers)
The only other problem I've seen with the update is last night I was on the phone with someone on a cell phone. The call "failed" and usually I get 3 trouble tones (like oldschool trouble tone) except the tone kept going until I shut the phone off.
lets say i have my direct connect speaker on, whenever im not using it and i get a call, i can hear the "beep-beep" sound loud (it also vibrates because of the settings i have), but when i have the speaker off, i cant hear it because the sound is also set to private (speaker off), how can i make it to get the voice of the person private but at the same time make the "beep-beep" sound loud (like in speaker on)?
Anyone know how to set the direct connect to auto default another direct connect phone? sorry I am so new to blackberry period, I have had all moto phones since it started. I am not likeing it too much cause the battery for life for me sucks, I still have time to return my 8350i which I am seriously thinking on doing.
I am a truck driver and I find it very hard to use compared to my I880 which I have my dc connect automatically to my dispatch, battery life barely lasts me the day. I am told the battery life on blackberry's are suppose to be great.Is there settings I should need to tweek on it?
The word NEXTEL is not on the top of my home screen anymore? I have full bars, NXTL next to them, and everything is working fine but I cannot get the word to appear back on my home screen. I've tried a reboot, battery pull, radio reset, etc. but can't get it to come back up. Has this ever happened to anyone else? Nothing is wrong with it, but it's kind of freaking me out.
Anybody else unable to connect to the internet or use GPS? I haven't been able to all day (phone and DC work) and I've tried to do a battery pull twice.
I am trying to help a friend that has a 8350i from nextel Brazil. The problem is I can't get the sprint software to instal on it. I've even erased the entire operating system from it and used the BB desktop software to upload sprint's os, but it won't allow me. It only lets me restore up to the os nextel Brazil uses. He has a US Nextel sim card in it with the everything data plan. Phone and direct connect works fine but no data or email setup options.
Sprint store was of no help, they really can't do much since the serial number is from nextel Brazil. I guess my question would be, is there a way to bypass the bb desktop software to allow the installation of US nextel OS? or is it possible if he calls costumer service and get them to register the bb pin in his account he'll be able to set up email and data?
i have a BB curve 8330 from boost. I was wondering because I wanted to know if I bought a BB curve 8350i from Sprint/Nextel could I used it with boost? The reason for this is I want to be able to have Direct Connect but my BB Curve 8330 from boost doesnt have that feature.
I receive direct connections as normal but when i have my bb in my pocket i press the "a" to turn it to stby mode, and im having problems receiving ptt connections.. somebody know something about it?
I have 8350i and when I did the SYNC I lost all my direct connect numbers. If somebody knows how can I get all the numbers back?Removed personal information to comply with Community Guidelines and Terms and Conditions of Use.
With the latest software update (V5.0.0.807), my Yahoo icon is gone. Cannot locate it.Also, after I perfomed the update, all of the preloaded and my downloaded ring tones are not recognized. States ""invalid ring tone selected, please make another selection" for every one.
Now my phone won't ring, or alert for SMS or email, or direct connect.Video camera also appears not to be functioning. Getting an error message of "Error Playing. device media processor is busy." when nothing else is running.
I know there are other threads like this, but after a few hours of searching I cannot find a solution for my problem, so I am left with creating a new thred (sorry). I have a Nextel 8350i on boost. This morning, I reinstalled the combined3 service books, and now no internet, or app that accesses internet will work. I get the unable to connect message when I try to connect using my data plan and when I try to connect on wifi as well. I am able to place and receive calls, i can use direct connect, and i can send and receive texts as well, its just the internet is not working with data or wifi. My current OS is v4.6.1.313 any suggetions?
This has probably been covered, but i recently went to update OS to the 5.0, but while it was loading, the thing crashed and said a fatal error had occured. i had to go back to an older version, 4.6 i think, and now my contacts will not go in the contact list. I see them on my sim card, but when i try to copy all contacts to my contact list, it copies 1 contact, 8 times. its the damndest thing i have ever seen. i did not do a backup before the new install, my fault, but now i cannot get my contacts in my list. Has anyone had this problem or even heard of such. I called tech support, the only thing they said was it was probably a bad sim card, and to take it to the local repair store.
i have an 8350i and so does my friend. MOST of my icons are white and work fine. his are colored and also work fine. how can i get my icons to be colored?
Now that Boost will be legitimately offering a BB, the 8330, is it worth getting rid of the 8350i? I NEVER use DC, and is gaining the 3g speeds worth losing wifi over? Are there any other details I left out that would be a dividing factor?
When I receive a Direct Connect my Admiral does not make a chirp noise as my traditional nextel phones have made. All it does is vibrate and make the low beep, the tone that lets you know the other person is done talking. This is very inconvenient as now every time my phone vibrates I have to look and make sure I didn't get a direct connect. I have searched through the phone to find a setting to change but have had no success so far.
Excited to finally replace my old I860 iden phone with a new smartphone, I got the Admiral. Maybe I am missing something, but the direct connect feature is basically unusable when there is any background noise. There has to be a way to make this louder, If I play music on the phone, its plenty loud, if I use the speaker phone for a normal call, again plenty loud, but if I try to direct connect someone, I have to hold the phone up to my ear and then I can barely hear them when driving in a truck. I love the phone, and unless I am missing a setting, the volume makes it unusable for me.
This might not be the right place to ask this but I thought I'd just try. I called CS yesterday and the girl I spoke with did not seem to understand what I was asking and transfered me to someone who was not available.Anyway, on the plan that we just switched to, Sprint is charging $5 per line for Unlimited Direct Connect, but my online account also shows "Direct Connect on Sprint" for a $0 fee per line. If I am only planning to DC my husband, who is on Sprint with me, do I have to have Unlimited DC on my line for $5? I'm not going to be DCing anyone on the nextel/iDEN network.
Apparently there is a nationwide outage on the Sprint Network. All Iden Nextel devices are working as they should be. Sprint Direct Connect devices are not working. Phone service is fine, however DC is not working.
I am unable to remap my Direct Connect button to an app or something like the calendar. When I go into menu>settings>applications>quick launch, I have no option to remap the side button, all I see are shortcuts for the letters a-z.
Software upgrade fixed many problems I was having with the Admiral. One thing seemed to change, though. Whenever I call a contact via Direct Connect, a menu will come up and ask "Remember this choice". If you check off the menu and then press the Direct Connect number that you wish to be associated with that contact, it doesn't remember the number that you selected. The next time you pull up that same contact to DC, you get the same menu, asking "Remember this choice".
I have the 8350i and a normal Nextel SIM with text data and voice. the blackberry works fine with voice but data and texts wont receive. I cant even find a way to create or send a text on the blackberry. I have looked all over including simple places like a specific contact i just cant find an option to create a SMS or MMS message.
I just bought a BB Curve 8350i off Ebay (yay me). I was starting to wonder what OS it's using? Is it using the same OS that the storm uses, or is it the old OS that looks like some thing that's way behind times?
Does the Blackberry Curve 8350i have SMS and MMS capabilties? I already ordered this phone from Sprint today. After ordering it i read a article that stated that it doesnt do sms or mms messages. Is this true?
My friend has been wanting to get an 8350i for a while now. Today he walked into RadioShack and BestBuy and both of these retail stores told him that the Nextel 8350i Blackberry had been discontinued. That they no longer carried them in their stores, but that that he could still find them at Sprint locations. They stated the reason as having too many issues. I'm thinking that the retail stores were getting too many returns and possibly decided to stop selling them ("discontinuing them"). I went to sprint website and they are still selling them.