I am running V4.5.0.110 on my phone, carrier is AT&T. Desktop software is 5.0.1 and Yes, I've tried the battery removal trick, spent hours on the phone with support. 5.0.1 won't even go past the "Before you begin, verify that your current Blackberry device is connected to your computer." At least earlier versions of DM let you clear that box so you could force it to recognize.
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I was given a BB Curve 8310 to attempt a repair. When I attach the USB cable to the BB the system tray does not pop up with a notification that says "found new hardware" like it normally does when you plug a BB in. When the phone boots up it displays error msg " JVM Error 513". I attempted to looking into the device by using "cracmem" and "JL_Cmder" and no data is to be found and thus there is nothing to wipe. I suspect that the device has already been wiped thus the no data. I have pulled the battery from the phone and reinstalled; unplugged the usb cable during the BB boot process and nothing is happening. The DM application loader will not allow me to procede due to computer not recognizing the BB device thus it is not generating the "USB:UNKNOWN".
View 7 Replies View RelatedI have an 8530 with 1.5 free space that won't be recognized by my Windows Professional 7 600 G OS. I have uninstalled BB OS, re-installed it, and re-booted my computer several times, The driver won't be recognized by the computer. I've tried updating the driver, but it won't take. "Software for MTP USB device cannot start." On the device driver, the BB phone and USB composite device are working properly, but the "RIM MS/MTP won't start." So the whole device isn't recognized as a device on the system.
Under driver files for the device:
C:windowssystem 32DriveswpdMtpDr.dll
C:windowssystem32Driveswinusb.sys
[code]....
The driver won't show up in the computer, but the BB phone says, "File version 6.1.7600.16385. Win 7_rtm.090713-1255.Fortunately, I can sync my organizer data, but I can't transfer pictures or music.
Just got a brand new BB9360 as part of a product exchange plan. My old BB's track ball had worn out. Anyway, after 4 trips back and forth from the store I bought it from to work out OTHER problems (bad battery as it turned out) I finally have a phone that I know will work (saw them charge it in the store, from a computer).Now, I know for a fact that my USB cable and ports will support a BB device for charging and syncing with a computer. Both were working just fine on my old BB device which I had until last week. The USB ports in my desktop are all new, and my laptop is less than a year old, all its ports are fine. So far, I've been able to rule out virtually all of the possible issues that the device suggests. I have done a reset by pulling the battery. I have attempted to charge it via a wall outlet with a USB to AC adapter. Nothing at all happens. I plugged it into the computer, and it told me that it cannot charge the device and it recommended I install the Desktop Manager. Well, it was already on the computer. I installed the USB drivers on their own, I've tried all my ports on both computers.
View 1 Replies View RelatedMy curve 8330 has been showing a battery with a slash through it. At first I thought the battery was going bad. I would remove it and reposition - it would restart. Bought a new battery - seemed to do the trick. Now after a couple of weeks with new battery - the battery sign with / through it is appearing again and I can not seem to get to start up at all. I have plugged it in to the computer - it is recognized but still will not turn on.
View 4 Replies View RelatedI wanted to add some songs to my BlackBerry 8300.. Well, I plugged the cord into the device and then the computer, and for some reason, the BlackBerry is not being recognized when I click "computer" I tried restarting, shutting down, different usb ports and even different cable.
View 14 Replies View Relatedi cannot get my computer or i tunes to recognize my iphone
Info:
iPhone 4S, Windows 7
Setting up my new iphone i also connected it to my computer (w7). while synching the computer shut down due to emtpy battery. Problem: now my computer does not recognise the iphone anymore nor does itunes. Yet it still recognises my ipad.
Info:iPhone 4S, iOS 5.1
Running the latest DP build of WP 8.1 (8.10.12397.895) and, of course, would like to downgrade back to WP 8 so I can get the Cyan update.
Problem is that my phone is not being recognized on any computer I plug it into.
I've tried two Win 8.1 machines, a Win 2K12 and a Win 7. On all of them, I've completely uninstalled all of the Nokia software (three of the four machines had never had the software installed) and then reinstalled both the NSU and NSU for Retail. No go.
I did a reset on my phone. No go.
I removed both the SIM and the SD card. No go.
I've toggled the hidden USB settings on the phone. No go.
I've rebooted the phone upteen times. No go.
The phone is simply not being detected by the desktop OS and is not being installed on the computer.
I've tried everything I can think of to get this to work.
My iPhone 4 is not being recognized as a USB device by my computer, therefore I can't synch to iTunes. It is also not being recognized when I plug it into the USB port in my car, so it is something with the phone, not my PC. I have the latest iOS on the phone and everything was working fine until today.
Info:
iPhone 4, iOS 5.1
New iPhone 4S. iTunes won't recognize in XP.
Info:
iPhone 4S, Windows XP
it will not charge. I've been scouring the internet for the last few hours and have been trying to figure it out. I've cleaned out the charging area with a toothpick that I discovered on another board, i tried plugging it back in, it acts like it is going to "connect" but it will not charge, I get the little indicator that looks like a plugin but I still do not get any charge, i have tried two different chargers and nothing is working.
Info:
iPhone 3GS
iphone 3g doesnt get recognized by my computer i have the upto date itunes an everytime i plug it in with the usb it comes up as "unknown Device" with a message saying that is has malfunctioned when i look into it further it says i need a driver so i try to get an update for the driver it says the software i already have shuld work but it doesnt so i read some where an i done a master reset to my iphone an now nothing its been nearly 3 hours an all that comes up is the white apple logo ive had a look at other suggestions to try fix it but hav come up with nothing it still switches on an off an the usb doesnt pick up the iphone at all an i dont get the message to say it doesnt recognize the device i dont get anything its just the apple logo i tryd pluging in my ipod to the itunes an got a responce
Info:
iPhone 3GS, Windows XP
When I plug in my iPhone 4 to the computer the USB device is not recognized and the device doesn't show up on iTunes.
Info:
iPhone 4
My Iphone 5s will not charge or sync when connected to my USB port on my laptop. I have an HP Envy17 jt-100 running on windows 8.1. I already checked the hardware and don't even see Apple Device anywhere on the drop down menus. When I run diagnostics itunes says no usb ports found when I have 4. I have already tried switching ports, resetting. I know its not the cord because the cord still works with my wall adapter.
Info:
iPhone 5s, Windows 8
Trying to get a new theme on my Tour, but when I plug my phone in it is not recognized by my computer. Anyone have any suggestions?
View 9 Replies View RelatedOkay I have tried both A2 Uploader and JDFlasher to flash my W995 but it's not working the phone is not recognized at all by the computer.
Every time it enters memory transfer mode I have installed the Gordon's Gate Setup and I make sure of turning the phone off and holding C then the application will search for the phone nothing will happen
Then the application will give up looking for the phone and then the phone enters USB transfer mode.
So I think something on my USB port has malfunctioned... it won't show up in the device manager when I plug it in.I have tried the sticky thread on Diagnosing USB Driver and ADB issues in Windows. I have searched the forums and internet and tried lots of driver installs and restart this and that.
Recently this started when I wanted to flash Android 6.0 to my phone. During the install with NRT after each erase and flash it would say Waiting for device, and the only way I would get it to proceed was to plug the USB and plug it back in... Now running Android 6.0 it won`t even recognize my device and won`t pop up the menu to choose your usb connection setting.I have two Nexus 7, one Nexus 7 (2013), and another Nexus 5... and they all work fine and get recognized by the computer.
my apple sacreen showing the icon connect with itune i.e the phone is on recovery mode but does not connect with computer means not recognized in iTunes.
View 1 Replies View RelatedIphone is not recognized by itunes or iphotos when i plug it computer (mac book air). Ipad sync is working though. Tried removing and reinstalling itunes, tried turning off and on mobile, restarted mac. nothing worked!
Info:
iPhone 4, Mac OS X (10.5.8)
my iphone 4s will not charge or be recognized when plugged into the computer after the ios 5.1.1 software update why is this? i have used many usb cords also.
Info:
iOS 5.1.1
My iphone 4 has always been recognized by my computer and allowed me to sync. Now it only recognizes it as a camera and shows all my pics.
Info:
iPhone 4
believe the source of the problem to be a faulty install of ICS plus a later rooting, as the phone would intermittently go from Android Phone to Unable to Recognize USB Device, to just not being able to recognize the phone. I've uninstalled KIES along with the drivers and installed them back again to no avail. Is it possible to flash the phone with a working Android version without using the computer - through the SD card?
View 2 Replies View RelatedMy 4 month old Xperia Z2 has always worked fine until today. It was connected to my Mac computer, and I was asked to update Sony bridge for MAC. After about 10 mins it said Update Failed on the computer. I disconnected the phone, but now the phone wont turn on - all I get is an error message saying "Software update failed, make sure that your phone is connected to the computer and try again"
However when I connect it, the device isnt recognised.
I cant switch the phone off or on, all thats happening is a continuous loop of red light and then the error message (it's on charge at the moment)....
Dropped my BB for the last time...the trackball fell out and some other stuff fell out...not retrieved. Friend gave me her old Curve and I want to switch. Tried just moving the sim card praying my pictures would come up...but they didn't. The address book isn't there either.How do I switch my service and how do I move the info without a track ball?
View 1 Replies View RelatedI am using 8310 curve which reboots 10 to 15 times a day, it doesn't reboot in standby mode or while plugged in PC through USB, but if I use it randomly as like hearing music or making a call or texting anyone it reboots,
View 1 Replies View RelatedIt is rather unfortunate. My Curve 8310 keeps going off and never gets to finish booting. It comes on, shows the hourglass image and in less that few seconds, the screen goes black, the red led light comes on and starts booting all over. This cycle continued until the battery gets fully drained.
View 3 Replies View Relatedi want to upgrade my os because its 4.5?
View 1 Replies View RelatedI use blackberry 8310, my usb port is broken. can i update using bluetooth port
View 1 Replies View RelatedWhat prepaid carriers will my ATT 8310 (unlocked) work with. US 75148 zip, Booste, straight talk, virgin mobile,T-mobile and tracfone.... i think that is my only chooses... Wanting to stay around $50 a month and no contract and would like unlimited talk, messaging and data....
View 6 Replies View RelatedI have the BB curve 8310 and my wife just purchased an Apple Iphone 3G, can the two IM one another or does she to download a certain app?
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