BB Curve 83xx :: 8300 Is Not Recognized On Windows 7 Computer
Jun 24, 2010
I wanted to add some songs to my BlackBerry 8300.. Well, I plugged the cord into the device and then the computer, and for some reason, the BlackBerry is not being recognized when I click "computer" I tried restarting, shutting down, different usb ports and even different cable.
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Aug 21, 2010
My curve 8330 has been showing a battery with a slash through it. At first I thought the battery was going bad. I would remove it and reposition - it would restart. Bought a new battery - seemed to do the trick. Now after a couple of weeks with new battery - the battery sign with / through it is appearing again and I can not seem to get to start up at all. I have plugged it in to the computer - it is recognized but still will not turn on.
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May 13, 2012
New iPhone 4S. iTunes won't recognize in XP.
Info:
iPhone 4S, Windows XP
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Jan 8, 2010
I have the desktop software installed ok, but do not see an option to configure with Windows live in the Syncronization configuration.
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Feb 27, 2010
so my friend gave me his bb to update it for him. Im running windows 7 and i wanna update his phone whenever i connect it to my laptop it doesnt even recognize it same with his computer, I beleive its something with the phone is there anways to update the os thru putting it on a memory card or fixing this issue, the phones been wiped before different usb chords used so its not that, i my self can connect my bb 8900 to my laptop flawlessly, i also have a bluetooth but still, doesnt work, do i need drivers maybe? i have dm 5.0.1.
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Jan 26, 2010
I have a BB curve that I am connecting to my desk top computer with a Taugus blue tooth device, I have got it to par with my computer but the DM doesn't see it as connected, not sure why. If and when I get it to work right is it possible to be able to have my BB not download emails when I am connected to my computer by blue tooth?
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Feb 2, 2010
I installed the BB desktop manager for Mac yesterday, and this morning connected to remove some apps, create some space, and install all the updates. In the process of this it mysteriously just stopped doing anything right after it said "database cannot be backed up" and shut off. Now it's flashing red twice, pausing for about 2 seconds, and repeating the flashing. I pulled the battery and sim even though I was sure that wouldn't do anything, plugged it back into my laptop, plugged it into the wall both with and without the battery, and nothing has changed. The desktop manager doesn't not recognize the device at all.
I'm using a Curve 8330. Is there anything I can do or am I screwed totally? Also, and I know this is a long shot, but what are the odds that I can restore the device and save the data that's on it?
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Feb 24, 2010
BB Curve wont turn on just only a red light stays on for 10 secs then turns off then nothing happens
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Mar 25, 2010
My Curve 8300 Randomly does NOT Ring when people call me.. or sometimes will not receive texts untill I make a call or something and when I hang up the inbox will have like 10 new messages that it I guess forgot to download untill I made a call.The big thing is though the ringing,, it will randomly not even ring when someone calls me.
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Apr 7, 2010
I have been successfully connecting my 8330 to a desktop PC running XP for quite a while. The device sw is v4.5.0.175. I recently got a new Lenovo T410 laptop, running Windows 7. I have downloaded the DM software (v5.0.1) and verified that my device SW is up-to-date, but the laptop is still not recognizing that the device is connected (via USB). I've tried it in all the USB ports on the laptop, and also followed all the steps detailed in KB13146, with no luck. I can't find anything in any of the forums that reference Windows 7. Can anyone provide help to resolve this problem?
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Mar 25, 2012
I follow all the steps to make my iPhone recognized on iTunes.But it is not recognized on Windows 7. It don't appears on My Computer, and it does not ask for install driver when I plug it in.
Info:
iPhone 4, iOS 5.1
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Aug 28, 2010
I have an 8530 with 1.5 free space that won't be recognized by my Windows Professional 7 600 G OS. I have uninstalled BB OS, re-installed it, and re-booted my computer several times, The driver won't be recognized by the computer. I've tried updating the driver, but it won't take. "Software for MTP USB device cannot start." On the device driver, the BB phone and USB composite device are working properly, but the "RIM MS/MTP won't start." So the whole device isn't recognized as a device on the system.
Under driver files for the device:
C:windowssystem 32DriveswpdMtpDr.dll
C:windowssystem32Driveswinusb.sys
[code]....
The driver won't show up in the computer, but the BB phone says, "File version 6.1.7600.16385. Win 7_rtm.090713-1255.Fortunately, I can sync my organizer data, but I can't transfer pictures or music.
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Jul 7, 2012
Just got a brand new BB9360 as part of a product exchange plan. My old BB's track ball had worn out. Anyway, after 4 trips back and forth from the store I bought it from to work out OTHER problems (bad battery as it turned out) I finally have a phone that I know will work (saw them charge it in the store, from a computer).Now, I know for a fact that my USB cable and ports will support a BB device for charging and syncing with a computer. Both were working just fine on my old BB device which I had until last week. The USB ports in my desktop are all new, and my laptop is less than a year old, all its ports are fine. So far, I've been able to rule out virtually all of the possible issues that the device suggests. I have done a reset by pulling the battery. I have attempted to charge it via a wall outlet with a USB to AC adapter. Nothing at all happens. I plugged it into the computer, and it told me that it cannot charge the device and it recommended I install the Desktop Manager. Well, it was already on the computer. I installed the USB drivers on their own, I've tried all my ports on both computers.
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Feb 20, 2010
I am running V4.5.0.110 on my phone, carrier is AT&T. Desktop software is 5.0.1 and Yes, I've tried the battery removal trick, spent hours on the phone with support. 5.0.1 won't even go past the "Before you begin, verify that your current Blackberry device is connected to your computer." At least earlier versions of DM let you clear that box so you could force it to recognize.
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May 24, 2010
I have two issues here on my 8330.First one is from day one, when I connect to the laptop, the BB does not show up as a drive at all. All my other phones (not BB's) have shown up as a drive where I can open folders within and drag and drop. Why can I not do this with the BB?Most recently the device manager is not recognizing my phone either, I plug it in and it shows an error with the USB, saying the device is not recognized, and in the device manager, I have a yellow exclamation mark saying 'unknown device'.
I have researched these issues online and can't find anything that will solve either of my problems and I'm getting extremely frustrated. At this rate, I'm ready to get rid of the BB and go for something like the iphone if I can't get this working properly. Seems to be more trouble then it's worth
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Sep 7, 2010
I cannot find another thread with answers about what I am looking for so am making a new one. Please forgive me if I overlooked something.
Recently I upgraded my computer to Windows 7 from Vista.Now, the computer doesn't recognize my BB, and Desktop Mgr doesnt *find* the BB when plugged in. All worked perfectly before I upgraded the OS on my computer....now, nothing works. I tried reinstalling the software but that did not help.Please advise on what I should do or try.
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Jan 14, 2010
Device info
Alltel/Verison
Blackberry 8330 smartphone (CDMA)
v4.5.0.127
Apps and free space
After battery pully and clearing cache: 33800486 Bytes
No computer in my home will detect my BB Curve 8330.
I have a Mac and a PC. I have tried both Desktop managers. My g/f has the exact phone and both computers and desktop managers will detect her phone. I have tried all posted solutions (clearing cache. hard reset, checked the mass storage device). Rebooted both computers. The one thing that my USB cable will do on my Mac is charge my phone. There is no "Do you want to enable mass storage... " when I plug it in to the Mac USB.
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Feb 15, 2010
I had to get a new phone and am needing to tranfer 5 pictures that were accidentally saved to the device rather than the media card. I also have saved messages that I would like to transfer. How do I do this. I have downloaded the BB device manager to my computer and when I plug the device into the computer I can see the 5 pictures but once I unplug it they are gone.
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Feb 18, 2010
I do not have a media card in my black berry 8310,therefore, I use the internal memory for pictures and stuff. When I plug my blackberry into the computer it recognizes that something was plugged into it but when I go to Computer to access the D: drive, my removable drive, the computer tells me to plug in a removable disk, yes whilst my blackberry is already plugged in, very frustrating. i dont understand why. Also i do not get a message on my phone to turn the mass storage on or off, i went to options and i have it on and tell my blackberry to prompt me also.if the first problem can be resolved and my computer can recognize my blackberry as a storage device, is it possible to recover any lost pictures off of my internal memory with recovery software?
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Jun 11, 2010
When I bought my first computer in 1998, it was a used Dell. The specs were 378 Mhz processor, 128MB of ram and a puny little hard drive. Couldn't do graphics worth a dang. It froze up less than my Curve.
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Sep 2, 2010
I currently have a Blackberry 8330, v4.5.0.186 (Platform 3.4.0.59).I used to be prompted to delete emails off both my blackberry and my home computer's Windows Mail. I think after updating the Blackberry, this option was no longer available, which requires me to read emails on my Blackberry and then to have to delete them off my home computer.
Does anyone know of a way that I can restore this function to my Blackberry?
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May 4, 2010
I was given a BB Curve 8310 to attempt a repair. When I attach the USB cable to the BB the system tray does not pop up with a notification that says "found new hardware" like it normally does when you plug a BB in. When the phone boots up it displays error msg " JVM Error 513". I attempted to looking into the device by using "cracmem" and "JL_Cmder" and no data is to be found and thus there is nothing to wipe. I suspect that the device has already been wiped thus the no data. I have pulled the battery from the phone and reinstalled; unplugged the usb cable during the BB boot process and nothing is happening. The DM application loader will not allow me to procede due to computer not recognizing the BB device thus it is not generating the "USB:UNKNOWN".
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Jan 19, 2010
it wont show up wen i plug it to the computer i tried other computers i tried different usb cables,my old 8100 blackberry connects no problem,but my 8330 doesn't i dont understand it my computer charges it but it wont show up
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Aug 17, 2010
I having the same problem with my computer not recognizing my blackberry, so first I went my sprint store to see if it was the phone. After an. Hour it wasn't the phone, so I thought about it and said my midi recorder and ipod cord wouldn't connect. So came home and clean my computer and uninstalled programs that I wasn't using. So after an hour of that it still wouldn't pop up, so I also uninstalled my usb drivers and still result. So I believe its my usb cord so imma try another cord when I get paid. I'm running vista and tried the DM and everything.
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Feb 10, 2010
I'm wanting to leave my AC wall charger at home as I don't want to lose it. USB cables are a dime a dozen so I figure I can take the mini USB cable with me and no biggie if I lose it. My question is, can I plug my 8330 into any computer via the mini USB cable and charge it? don't want to sync or anything, just charge.
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Apr 10, 2010
I plugged my 8330 in my computer to charge and it just shut off immediately.... now i cant get it to turn on... the red led comes on and then shuts off, the screen flashes white for a moment, then the led comes on again, and it repeats this cycle... it has turned on once since its been doing this and i tried to plug it into my computer to back it up, but it just shut off again and its been doing the cycle ever since. i already have a new phone i just need the numbers and stuff from my old one.... if anyone knows what might be happening please help me out.... i cant plug in the phone because when i do it shuts off.... im going to have to back it up using bluetooth. btw i can completely dissasemble the phone if necessary, its just a pile of junk right now anyway... all i want is my phone numbers from it so anyway u think i might be able to get it to turn, and yes... i have tried pulling the battery
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Aug 13, 2011
How do you transport pictures from your Windows 7 computer to your blackberry 9300?
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Dec 22, 2013
Htc one not recognized by Vista since update.
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Dec 14, 2011
When I connect my E71 to Windows it shows up as an "unknown device" - The phone pops up with options for PC connectivity, but i can't access it from the computer at all?
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Apr 19, 2012
After going thru all relevant steps in article TS1538, iTunes does not recognise my iPhone 4s although I can see this device in my laptop.
Info:
iPhone 4S, Windows 7, x64
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May 18, 2012
My iPhone 4 suddenly stopped charging via ANY charge medium, connected directly to USB port with adapter, via an iHome-like stereo, nor will it work in a wall charger. Also, neither a Mac (10.7) nor will a Win 7 computer with updated iTunes recognize it. Every time I connect it I get a message "USB device not recognized and has malfunctioned..." I have already changed the battery out (it was already out of warranty) still not charging or being recognized.
Info:
iPhone 4, iOS 5.1
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