BB Bold :: Sent Phone To Be Fixed And Came Back With No Software?
Nov 16, 2011i recently sent my phone of to be fixed and it came back with no software on it i was wondering how i could get it back on there
View 3 Repliesi recently sent my phone of to be fixed and it came back with no software on it i was wondering how i could get it back on there
View 3 Replies I waited to purchase a tablet for 2 years, waiting for what I felt would be the perfect tablet. I researched for those 2 years and finally the XY Board came out! I was thrilled. I told my husband and he purchased it for me [10.1] 32gb for Christmas- through Verizon. I was a little upset that ICS was not on it yet but "it was coming soon". It took me a little time to figure out how to set it up exactly how I liked it but it was worth it. Then I started to notice a few issues: It was very difficult to turn on and off - that button in the back is a pain - but it is what it is It "froze" at first just once in a while but as time went on almost 3-6 times a week. It had a hard time staying connected to my INTERNET connection, now considering I have other computers, TV's that use the same Comcast INTERNET I assume my router and wifi are OK since they do not have issues. I could never get the MOTOPRINT to work, one of the reasons I wanted this tablet, so I just purchased a new printer that should work better with it, we'll see. But right now I cannot because I was having some problems charging. Sometimes I would get a message saying that I needed to use the cord that came with the tablet or it would charge slower [only plug I had was the one that came with it so I had no idea what it was talking about]. Finally it stopped charging so now I cannot turn it on at all
So I went to Verizon and I was told they would send a board for me to use to and I was to use that box to send back my tablet,it would be about 5 business days till I got the box. It was a holiday and I figured it would be longer. To shorten this part-I was given wrong info. they do not give replacement tablets when they are fixing them so I am out my tablet while it is being fixed, What I'm worried about is the fact that that I have pictures on that tablet that I have not moved over, Apps that I have not backed up, music I downloaded from other than Google and Amazon, which I purchased - So there is a good chance I will lose everything. I am not a happy camper. I looked up every problem and did all the fixes as they were available - but I can't fix this.
I just noticed something real strange. I have an ATT Bold that I loaded the v5 os for sweaden not long ago. I had the browser problem were I only had hotspot and Medianet options for the browser. Today it appears to have fixed itself without any interaction from me. I started the browser about 30 min ago and instead of seeing the APN home page i got something from ATT telling me how to use the goto option to browse the web.
Maybe i don't understand what the Browser issue is but this really shocked me. Now i have the option to set my browser to "Internet Browser" and it uses WiFi if it is avaliable. This is clearly a bonus for battery life as I leave WiFi on.
after updating software and freezei took it to get fixed and they said there is nothing to do but restore it !!! My last backup was in March so im really upset!!
View 3 Replies View RelatedTurn off the Google app TalkBack, the icon is a big HAND orange and white colors. This app is causing an echo when you use your Galaxy S5. Problem was, you can't hear the echo yourself, but the person you talk to will complain about an echo. I would get the echo when I went to speakerphone, but other owners may have this issue on regular speaker too, I don't know, but just turn off the TalkBack app, it's interfering.
View 7 Replies View Relatedsombody steal my blackberry bold 9900 from my bag, i was at a police station and they told my they can do anything for me, how can i have my phone back.
View 1 Replies View RelatedI got my BB about 2 days ago. It worked fine for about half a day after being fully charged, but whilst using it, the screen froze. The power button wasn't functioning at this point so i removed the battery.
Having put the battery back in, the phone now won't turn back on. The red LED is not on at all, the device isn't being recognised through USB, im pretty stuck. Is there anything I can do or should I return it to get a replacement?
I bought a Verizon Bold 9900 and it's been working wonderfully well for the first 4 months. A few days ago I connected my phone to my laptop and did a sync on blackberry desktop manager. I think I might have also updated the software of the phone. But the basic intention was to backup my data (which hung half way). I woke up the next morning and my phone was switched off. Whatever I try, the phone only blinks red every few seconds but does not switch back on. I have tried using my friends bold 9900 battery but that didnt work either (so battery is not the problem). I am afraid this might be a software problem. Now I can't get this phone replaced from Verizon and need a fix because I really can't afford to purchase another phone like it!
View 3 Replies View Relatedhow do i get my phone back to factory settings on my BB Bold 9900?
View 1 Replies View RelatedI don't remember what I did but my phone icon disappeared and I don't know how to get it back on my home screen.
View 10 Replies View RelatedI HAVE A BLACKBERRY PHONE THAT I BOUGHT RECENTLY,I REALIZED THAT WHEN I TURN IT ON IT STAYS ON FOR ABOUT A MINUTES THEN THE BACK LIGHT ON THE PHONE TURN OFF AND THEN THE PHONE DOES NOTHING MORE,ITS LIKE THE PHONE FREEZE UP,I REALIZED THAT I CAN STILL SEE THE MENU OPTION ON THE SCREEN EVEN THOUGHT THE BACKLIGHT IS TURNED OFF.I THOUGHT IT WAS A SOFTWARE ISSUE SO I REINSTALLED IT AND THE PROBLEM STILL OCCURS...IM NOT SURE IF ITS SOMETHING WRONG WITH THE CIRCUIT BOARD ON THE PHONE.
View 1 Replies View RelatedI've come to dread restarting my phone (after deleting an app, to free up space). Every time I pull the battery, it's like playing russian roulette with my phone. When it restarts, it goes back to that original wallpaper that my bb bold2 had, and then the trackpad won't work. Even if I click down once to activate the trackpad, nothing moves on my screen. It almost always ends with me having to do a second battery pull, which is really nerve-wracking. It's like there's some sort of SEVERE lag going on. And if it does begin to work after a battery pull, it takes like 6 minutes to begin working.
View 13 Replies View RelatedAround a week ago I used a friends 'selfie stick'. The same day I was walking around Windsor and noted that the phone had powered down. I tried pressing the power key, but the phone did not turn on. I took the battery out, replaced it and then the phone came back on.
The problem now seems to reoccur when I have put my phone in my back pocket and either walk some distance, or keep it in my back pocket in the car (for some reason).
1) the FW appears to be avaliable not for every item. Actually, apparently identical sets (E72-1), bought by the same channel (nokia online, Italian warranty), but some people, like me, got the FW upgrade by OVI Suite, others, got the "already updated FW" albeit formally having the same FW.
2) GPS issue: this morning I got to fix without any assistance (neither cell network, nor data connection ) simply lying the set over the metallic rim of my office window: unthinkable a not assisted fix before the fix. Actually, though, it could simply be that fith the SW upgrade has cleaned the previous (misleading) data....
I have fixed my proximity sensor and can now make calls without hanging up/muting etc. I was having severe problems with the proximity sensor on my IPhone 4. During calls my ear was hitting mute, end call, face time etc. Today I had the hardware replaced at a retail store and restored a backup. The problem remained. Then I read a post on this site suggesting resetting the network settings and thought, why not, Apple had no fix.
Before I started I tested and recorded that the proximity sensor required my hand to be about 5mm above the sensor before it kicked it and blanked the screen. Then I used Settings/General/Reset/ Reset network settings. After this the proximity sensor worked at about 3cm under exactly the same conditions. I have continued using the phone including setting my WiFi password which had been cleared.
This wont clear everyone's problems but: As it takes 30 seconds and doesn’t wipe your phone, give it a try before sitting on the phone to Apple, driving to the Apple store etc. Besides they don’t have a fix yet. My testing pretty much proved that for me, changing hardware didn't help but a configuration change did. Therefore even though other users may have other setting, which in combination with a complex bug mean this fix doesn't work for them, it is a software bug in some cases, probably most. So Apple should work this out in the end and post an update to the OS.
If this fix doesn’t work for you and you want to do something, test your sensor by starting a call, leaving the speakerphone off and putting three fingers over the top of the phone covering the entire phone above the screen. If the screen blanks when your hand is close but comes on when less than a couple of centimetres away, then see if a software fix helps. Take a backup and then wipe the phone and then retest.
Did 4.0.1 fix your proximity sensor?
View 5 Replies View RelatedWhen it first launched I bought one. It has this problem of me having to touch a little to the top to select/type things. Has the current (recent purchase) batch ok?
View 1 Replies View Relatedi would like to know how much the new sim card reader is.
Info:
iPhone 3G, iOS 4.2
i have an N8 and wish to be able to mount it in my car. I have a panel where my previous car holders used to be fixed to, which were all genuine Nokia ones (meaning the screws are all in the right place).I have looked for a car holder for the N8, and seen some really ideal ones, such as the CR-122. I say this is ideal because i want the compacity to be able to swivel it from portrait to landscape mode.The only snag is that the CR-122 is designed to be mounted to the car windscreen with the suction cup.is there a car holder like the CR-122, without the suction cup - but a screw-fixed adapter to fit to my panel?I really don't like using the windscreen mounted ones as i just can't get used to the position (whereever it is), not to mention blocking my view of the road.
View 2 Replies View RelatedOk no ICS can we at least get 2.3.4 fixed for R800x. The know issues are a big problem, STILL. Google, push notifications, wifi, 3g etc.
View 1 Replies View RelatedI am trying to connect my Xperia X8 to a router with a fixed IP address but the phone doesn't seem to have any means of entering the address. Does anyone have any idea how to confirgure the phone to a fixed IP address please?
View 2 Replies View RelatedGPS is working fine: Applications/Location/GPSdata/position. It finds lat/long within a couple of seconds outdoors. Strong satellites. Great. Also: Applications/Camera/settings/show GPS Info/ON. Seems like it should do the trick for geotagging. Yet with these settings, despite my N97 having strong satelites and GPS fix, I still get no geotagging data on my outdoor pictures. The field remains always blank, even whilst the GPS has a fix.
View 4 Replies View RelatedSince all threads where people complainand ask questions about this are killed by sonyi can really be botered to come here anymore.
View 5 Replies View RelatedShould i upgrade from 5.0.1 to latest update 5.1 does this help battery draining issue?Or shud i bury apple and buy samsung's watermelon i.e., Galaxy S 2??Fed up of charging 3 times a day.
Info:
iPhone 4S, iOS 5.0.1, 16GB
How can find a store to be fixed the front. Because its been crack,,,,,
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iPad, Mac OS 9.0.x
Two days ago my phone kept disconnecting from my home wifi, leaving me to use 4G without noticing most of the time. It caught my attention the next day and I tried everything the Apple troubleshoot page says for this issue and was left unable to connect to my wifi, period. I had no choice but to restore my phone.Â
Restoring it from backup didn't fix the issue, so I restored again as a new phone. Not only can I not get to my wifi tab, the Settings app in particular keeps freezing as well as others. I am unable to click anything, not even to go to the home screen or shut it off from the top until one minute passes and it turns off on its own. Then sometimes I can't turn it back on, and I have to reboot it because the whole screen is black.Â
Is there any reason my phone is suddenly freezing so much after a complete restore? Is there anything I can do about my wifi? I thought anything that was causing the defects would be wiped but now I have more problems than I started with. Â
Info:
iPhone 4S, iOS 7.1.2
I am on my 3rd curve. The problem is that they warranty them out for 1 year from the first date of purchase and now mine is out of warranty Alltel says (this one is 2 months old). My problem is that my ringer volume is almost non existent. I've turned the volume up in the profiles and everything and still nothing. media is too quiet also. I've found that the only way is to use headphones and plug it in the jack. Is my speaker shot?
View 6 Replies View RelatedHopefully someone can provide a step-by-step way to fix my problem without having to restore.I have a 32GB 3GS with firmware 3.1.2 (SHSH backed up on Cydia), jailbroken and unlocked using Blackra1n/Blacksn0w. I bought this phone back in July/2009 so this phone doesn't have the new bootrom.
The phone has been working fine for months. Just today, I was using the Facebook app and it looked like a call came in and was cut off. The call sent me back to the Springboard and I couldn't detect my cell network (Rogers). I brought up SBsettings and restarted the iPhone. When it restarted, it was stuck on the Apple logo. It sometimes take minutes after a crash for the springboard to come up so I waited and waited. After about 10 minutes I sense something is not right. I reset the iphone (power+home) and tried it again. No change. the iPhone is stuck at the Apple logo.
I hooked it up to my computer at work to see if the PC can recognize the phone being hooked up (and maybe I can SSH into it to fix it), but the iPhone doesn't get recognized.
So is there a way I could fix this problem without having to restore (I'm at work, so I can't do a restore until I get home tonight anyway). Also, if I'm forced to do a restore, what happens to my pictures and videos that's on my phone?
Edit: After having the iPhone stuck at the Apple logo and hooked up to the PC for the last 10 or so minutes, I see a wait icon appear frozen just below the Apple logo (they are almost on top of each other). But the wait icon is frozen and not moving. I'm not sure what this means but the iPhone seems to be stuck still.
I got back from my local Apple store with a black bumper and not a single problem now with the reception like I was having. I'm going to call and log a trouble call with them because while I'm glad that I can help the issue now, I don't feel it's right that I had to buy this.
I'm hoping they'll do something by either sending one out at no charge or reimbursing me with my receipt, etc. Either way, I can now make a call again in my house with no issues.
I have an iphone 3gs and my girlfriend has an iphone 4s. I am unable to send her imessages but able to send imessages to other iphone users!
View 5 Replies View RelatedI got my iphone last year and the cable was fine but it started to crumble up wher you plug it into your phone.If you pull the crumble down it has a small hole and if you touch or move it the charger will not work so i have to unplug it and replug it in. Just wondering if i can get to apple to fix it i'm still under warrenty.
Info:
iPhone 4, iOS 5.1.1