BB Bold :: It Doesn't Connect With The Internet
Nov 7, 2011
I have the problem that my blackberry doesn't connect with the internet even though I pay for an internet flat. I'm afraid that I just changed something on blackberry because it used to work just fine before. What's different now is, that it is suddenly connected with GSM instead of Edge and under work status it says Blackberry Internet Service: no connection. How do I turn this connection back on?
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May 31, 2015
I'm having trouble with my Internet everyday it goes down and doesn't auto connect again I have to put on airplane mode or restart everytime, I already call my provider and they give me a new APN and still same issue, the signal where I work is very poor I understand but should automatically connect again at least not LTE but Hspa or Edge.
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Jun 3, 2010
I am on Page Plus 29.99 monthly plan with 1200 minutes and 50MB data. I have Motorola Q9c Verizon phone, which is working good for voice calls, but internet explorer doesn't connect.
I searched and followed instructions to enable QNC. Now I can browse on the phone with QNC on pageplus, but it's very slow and also I can't receive a call while browsing.
Does anyone know how to enable Moto Q9C on pageplus data plan?
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May 8, 2011
Computer: Windows XP Servicepack 2Pc Suite: Up to date!I have installed the nokia pc suite an connect my handy (7230) with the computer. All driver had installed correctly! The first time i tried to connect my laptop wih the internet via my handy it worked. But since the second try there is a problem. Every time i want to connect to the internet through the pc suite it says: Can't connect with network!I use the default settings and changed nothing and i connect my handy via usb to the laptop!mfg
Sandro
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Oct 19, 2011
I have just done an update on my phone. Now it can't access the Internet and when I connect the USB cable it doesn't recognise the connection however, it does show the phone as recharging. Does anyone know if there is a problem with the upgrade or is unique to my service provider (Telstra) in Australia?
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Dec 6, 2011
I recently deactivated my Blackberry Bold 9000 (v4.6.0.304 operating system) from AT&T since I ported my cell phone number to US Cellular who had better coverage in my region. I'd like to continue using my Blackberry Bold 9000 as a free wi-fi only internet access device and install the Google Voice app so my kids could text message and make phone calls via the Google Voice app and phone's wi-fi connection. While my BB Bold is able to connect to our home wi-fi network like in the past it doesn't successfully connect to the internet and gives me the following message: "Unable to connect to the internet, please try again later."
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Oct 20, 2011
I have had no issues with my blackberry internet browser in the past. But now my pages don't load at all - even though my apps like FB, twitter and email work just fine.
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Dec 12, 2011
I have a Blackberry Bold 9780, and I can not connect to the internet through WiFi. I am trying to access the internet through a WAP2 secure router. I have entered the correct password, and per review of the router log, it has assigned an IP address to my phone. However, when I try to verify the IP address on my phone, the IP address is 0.00.0.0.
When I try to access teh interenet on my phone, the error message i get is that my phone is unable to connect to the interent.Since I am traveling from home, I have truned off the data service on my phone,, but I should still be able to access the internet through the WiFi service.
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Mar 5, 2012
I have a BlackBerry® Internet Service in my plan. Internet doesn't work even though blackberry messenger, maps and apps work well. T-mobile is my service provider.
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May 11, 2012
i bought the bold 9700 today. As i succesfully connect to my wifi and type in an adress, i get this error "Unable to find the requested server"P.S: i have no data plan yet.
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Jul 20, 2010
I have been having issues for the last month or so with my 9700. When I get home none of my internet heavy apps or the browser work. Its not every day. Just intermittently. After multiple calls to T-Mo and verification that there were NO issues in my area (a full 3G area) they finally sent me a replacement 9700. I've had it a week and no problems...until today. Same issue. If I put my phone on 2G it seems to work ok if its on 3G/2G it won't connect to the internet at all.Anyone out there know why this could be happening? I had me first 9700 since November with zero internet connectivity issues.
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Mar 14, 2012
my daughters and my blackerry bold says it cant connect to my talk talk wireless internet.she cant get bbm i guess if cant connect? ive done everything,what am i doing wrong!
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Dec 28, 2011
my service provider said I either reload OS or replace the device.I wish I don't have to do this. Could this be the device defect?
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Oct 10, 2011
I am soo angry at Blackberry, and its internet problems, i use my phone for jaority use at work !! for which i use my phone as as and when for emails and instant messaging around the business.
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Aug 30, 2012
My blackberry bold9790 wasworking this week. since tuesday the internet no longer works.When i check my connection, it says "A network error. please try again"
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May 20, 2011
After the update to OS6 my browser wont works...i get the blue bar in the bottom blocked saying "request in progress".The curious thing that BROWSER WORKS FINE ONLY IF I SELECT 2G CONNECTION... NO WAY WITH 3G.All other apps works perfectly after the upadate to OS6: facebook, windows live messenger, emails push, beweather, google maps, poynt and so on...
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Jan 14, 2010
i've just bought the 9700 Bold today, and its great but i cannot seem to connect to the internet.. i press browser and try and get on the internet and it says 'This is a Wi-Fi service. Please ensure your device has an active Wi-Fi connection and try again.'
I would love some feedback.. By the way i dont have any Wi-Fi, i want to use 3G.. there is a 3G symbol in the top right so it should fail connecting to Wi-Fi and go 3G?
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Feb 20, 2010
I just got my Bold 9700 a few days ago, so I'm still new to the whole blackberry thing. For whatever reason my phone hasn't been able to connect to the internet all day. The weather eye app just hangs for minutes when selected. The score mobile app just says no data available, connection method BIS. Has this happened to anyone else? Are there some settings I should try changing? Should I call my carrier for help? Is this just some temporary outage?
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Jun 9, 2010
I have blackberry service on my account - I am able to access the internet but my cannot connect to blackberry internet service so I can use facebook add on, instant messenger and personal email.I have been through all settings with my service provider. Host route, manual re-setting phone, installing updated software - absolutely everything. They have even sent me two new phones, but still no joy.
Upon accessing the mobileemail.vodafone.net site, when i enter my IMEI and pin it states my account is de-activated or suspended - upon browsing the web this usually happens with phones bought from ebay/stolen phones. Note-This is a brand new handset, direct from Vodafone.My account is fine, Vodafone can see no problem and have now told me they are out of answers.
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Feb 18, 2010
I just bought a blackberry bold and it not connecting to the internet. theres a message that says "unable to connect to the internet, please try again later. if the problem persists please contact your service provider." i did that but it didnt help.
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May 6, 2010
I am using BB Bold9700. Once I connected wifi everything is OK and same time I can browse through it. After 2nd day same wifi showing as connected, then trying to brose showing "Unable to connect to the internet please try again later. I this problem persists please contact your provider"
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Feb 20, 2010
I am using AT&T as my carrier and I am unable to connect to internet (Web Browser or e-mail)
without Wi-Fi. I have already tried:
1. Unplug the battery multiple times
2. Host Table Resend
3. Resend Service Books
I am able to make calls etc. but e-mail internet only works when I use my home Wi-Fi connection but not using 3G. Does anyone have any other suggestions on what I could try. I have called AT&T and the only suggestion they gave is to wipe the device which seems rather drastic.
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Oct 19, 2011
Would request your support on guiding me to connect internet services to PC through my BB Bold 9780.
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Jul 26, 2012
I am using Blackberry 9900 smartphone with OS version7.0 Bundle 1346 (V7.0.0.261, Platform 5.0.0.464)and i was initially able to connect to internet via apps and browser but after a while, i am unable to connect to internet via the application in the phone such as Facebook, Twitter, What's App and etc. I try 3G and wifi with no success but weird thing is i am still able to do web browsing via the blackberry native web browser. Have Google and found user with similar problem in the link [URL]The only way that i can able to use the app again is by taking out the battery and put it back to reboot the device. Then i will be able to use it for 5-8 hours where this problem will happen again.
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May 31, 2012
Carrier: Red Pocket (AT&T) Model: Blackberry Bold 9700 (3G, WiFi) Version: v5.0.0.979 File Free: 124575957 Bytes Battery pull did not fix No apps installed
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Sep 15, 2011
am using a Blackberry internet service from M1, singapore provider.To manage the data usage, I turn off the data plan in Set up mobile network, but then I also cannot the internet by wifi. Why is that?By the way, how can I manage the data usage? I want to use the service plan when I need to minimize the data usage, because I only have 1gb for free a month.
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Jul 2, 2010
i want to connect my laptop to internet using my bb as a modem, i owe a 9700bolt and i downloaded blackberry deteskop menager and there should be a icon for it and its not there what should i do?
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Aug 1, 2010
Im at a hotel in florida and my 9700 connects to the wifi, but when i go to load an internet page it takes about 2 minutes and then says unable to connect to server or something along those lines, the internet works perfectly fine on my laptop.
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Jan 29, 2010
I am running 5.0.0.411. My browser says unable to connect to the internet please try again later. If issue persists please contact your service provider. I have a bis connection andd full service. Email andd viigo both work.
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May 13, 2010
I have a Blackberry Bold 9700 with O2, when I try to conect to the nternet i'm geting this mesage 'A communication failure has occured. The server may be busy,please try again later. If the problem persists contact your service provider.Its been happening for a day now, will phone O2 but was wondering if theres anything else i could try first?
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Jul 16, 2010
My blackberry bold9700 wasworking great last night. This morning i woke up, and the internet no longer works. I did not even turn off my phone last night . I gave it a charge and the net stopped working.
When i check my connection, it says i have Connection: mobile network.I know i have blackberry data on this phone. Can anyone please help me?
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