BB Bold :: Cannot Turn Off Encryption On 9930
Apr 8, 2012
Dears
I am getting this popup on my BB "uncaught expectation: a browser content provider for video/3gpp MIME Type has already been registered with the browser." I am unable to play any video online.
Error occurs : the returned page type had no content type, and therefore can not be processed.
please help me in sorting it as i have tried with the wipe too. It worked for few hours but later again the same issue.
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Apr 4, 2012
can not read ringtones that reside on my SD.can't disable encryption? there is a padlock icon on next to the checkbox? phone is activated on a BlackBerry Enterprise Server?
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Nov 29, 2012
I have a blackberry bold 9930 (provided by Verizon) that wont turn on. I checked my messages on my device before going to bed and charging it for the night. Left the phone on the charger throughout the night, woke up, went to check my messages, and the phone was no longer turning on. I dont know what happened during the night.Went to Verizon: the guy gave me some bs about how the phone has had water damage (as evident by corrosion on the charger insert location). I have since been told that there is in fact no water damage (the item that is supposed to turn red when there is water damage is still white) and that the corrosion is merely the fact that I use the charger.
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Dec 3, 2012
i put my phone on charge overnight then in the mornig tried to use it but the phone won't turn on. tried to plugge it on the computer ... NOTHING!
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Jul 18, 2014
Since the update with Wifi calling, once the phone powered up, it prompted me to add a lock screen. I did not have an SD card in the phone. I thought it was my work pushing it as part of the Exchange policy, but after deleting the account, it remained. I added a card last night, but am still unable to turn the encryption off.
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Feb 3, 2015
I have encrypted the SD card on my Verizon S5. Now there is a constant message in notifications:
SD card encryption
SD Card encrypted
Anyway to turn that off? I know it is encrypted,I had to take action to do that. It did this with KitKat and still doing it with Lollipop.
I just like to keep notifications cleared out.
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Aug 25, 2011
I recently installed BlackBerry Protect on my phone. I think it's a great app, with tons of potential to be useful. The only thing I'm a little unsure about is that in order for it to work properly on my Bold 9900 I had to disable encryption. The question I have, which I hope someone out there can answer: is that a big deal/ is it a smart tradeoff? I don't know that much about encryption, but it sounds like something I would like to have (Can you ever have to much security in a handheld?)
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Jun 23, 2011
How can I correct the setting for Incorrect Encryption Key on a bold 9780, some of my sms are not coming through.
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Jul 19, 2011
The pictures I am taking with my BB 9780 Bold, are encypt. I am looking for a way to cancel the encryption operation on new pictures.
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Jul 10, 2011
I bought a Blackberry Bold 9780 and took the BIS service. When I checked the encryption type as below copied from blackberry homepage, I can't find the "General Settings" and can't find the encryption type.Why and what is the encryption type in use with BIS? Can I configure it on my smartphone? Checking the encryption type on a BlackBerry smartphone. BlackBerry smartphone users can perform the following steps to verify the type of encryption used to protect the data in transit between their BlackBerry smartphones and the BlackBerry Enterprise Server: On the BlackBerry smartphone Home screen, click Options.Click Security or Security Options. Click General Settings.Scroll to the bottom of the screen. Under Services, the BlackBerry service specifies the type of encryption used (such as AES or 3DES).
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Apr 10, 2012
I woke up this morning and had an "Enterprise Activation" icon on my screen. I didn't download it, so I have no idea how it got there (it was a rectangle or folder with a green arrow on it). When I clicked on it it went to a white screen and said "Encryption Regeneration" but didn't seem to do anything else. I looked for a delete option for the icon, but there was none on the list. I went to the Blackberry App World and couldn't find anything that suggested I had downloaded it, but when I browsed online I found an article that said you can download this whatever-it-is from Blackberry. I also had some upgrades that needed doing, so I upgraded Twitter, Yahoo, Google and MSN apps and rebooted. After reboot the new icon has disappeared. Could this have happened spontaneously for some reason? Or have I been hacked?
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Feb 4, 2012
I've seen some fixes for this error on other OS versions, but none specifically for 7.0 on the Blackberry Bold 9930. I was trying to download My Verizon Mobile and got this error.
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Sep 13, 2012
My device keeps turning itself off and wont come back on, when I get the battery out and back in, the phone turns on and back off again. But when I connect it to my laptop via a USB cable the device does not turn off.
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Apr 8, 2010
I routinely back up my 9930 on my Mac, but tonight I kept receiving the error message,"BlackBerry desktop software failed to backup your BlackBerry device. The device was disconnected. Reconnect your device and try again." So I did . . . three times. Same message each time. I downloaded the BlackBerry Desktop Software for Mac again, even though it said I had the latest version already installed. I tried the backup once more; same error message. Has the software changed versions or updated? What should I do to correct this?
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Jan 24, 2012
I can't get my 9930 acces to the BIS, it doesn't get the Host Routing Table. I already contacted my carrier and their solutions don't work (like what the call the 'provisionning' etc) When I put my sim card in a friend's BackBerry it works very well (BBM, the browser.) but it doesn't with mine!
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Oct 28, 2011
I have the Blackberry Bold 9930 with Verizon - love the phone, but the emails often don't go through the first time and I have to hit resend once, twice or three times. This doesn't happen every time, but at least 3 or 4 times a day. Is this a known problem with Blackberry or do I have to contact Verizon? Nothing has changed since I bought this new phone, such as where I use it, the carrier, etc. I have pulled the battery numerous times to see if that solved the problem, but it continues to happen regularly.
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Aug 16, 2012
I live outside the US and own a Blackberry Bold 9700 which has Blackberry Enterprise Service; I recently purchased a Bold 9930 unlocked from verizon in the US and wish to use it instead of my old 9700. How can I go about switching the Blackberry service from my old phone to my new 9930?
I am able to make calls with the 9930 but have been unable to activate the Enterprise service on it. I have tried using the desktop software to switch devices but that seems to have only transfered the data from my old phone to the new one.
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Aug 13, 2012
I bought my BBB 9930 several months ago, today my phone did not start. I tried everything, taking battery out for about an hour, direct connect to PC etc..Every 20 seconds the blackberry logo and bottom bar will slightly light up (faded low low light) and disappear right away then 2 seconds later the red light will turn on and off and then the same thing will happen again 20 seconds later into a loop.
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Sep 28, 2012
my bb 9930 BIS can't working at Malaysia.
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Nov 9, 2011
where I can get a replacement key? I called RIm and they don't sell them and verizon wants to give me a new phone and I dont' want another phone.
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Mar 28, 2010
My device keeps turning itself off and wont come back on, when I get the battery out and back in, the phone turns on and back off again. But when I connect it to my laptop via a USB cable the device does not turn off.
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Dec 29, 2011
I just received a brand new blackberry 9930 and it is not working with the SIM card I have in the phone. I live in Jamaica and I am using a Digicel SIM card. The original carrier of the phone is Sprint. The phone is unlocked and I have the MSL code and I inserted it and the phone rebooted and nothing changed.What I see on the main screen of the phone is "SOS" in the top right-hand corner and sometimes "searching for GSM" comes up and then it goes back to SOS and if I try to dial a number it starts to say "the call could not be connected, try again".When I go into the "Mobile Network" option it says
Data Services: On
While roaming: On
Mobile Network: DIGICEL
Network Selection Mode: Automatic
Network Technology: GSM/UMTS
Network Mode: 3G & 2G
When I go into the SIM card option it says:
SIM: Disabled
Network: Disabled
Network Subset: Disabled
Service Provider: Disabled
Corporate: Disabled
how to get my SIM card to work in my phone, by the way the SIM card works in another blackberry phone so it might not be the SIM card.
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Dec 10, 2011
i have a problem with my 9930 not connecting to BIS. i'm in nigeria and my phone runs on the MTN Nigeria network. I have noticed this is now a common problem with 9930s running on thesame network in nigeria. the phone is a 9930 verizon running OS 7 on the MTN N network. i have used this same phone in glasgow the last time and it had no problems but on returning to nigeria the BIS stopped working. i dont have any other problems with this phone as much as i know.
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Jul 17, 2012
Just bought a Bold 9930 and also a MacBook. Now, my question is if I can sync my phone (addresses, documents etc) both when I am using my MacBook (when travelling) and at home with my PC?
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Dec 21, 2011
I got this blackberry bold 9930 on my Trip to China, on getting back ,its unable to access rim network.Kindly assist with the below details in letting me know what the issue may be and what can be done. I can receive calls and sms on the phone, but can't do blackberry messenger and other social.
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Jun 13, 2010
I am kind of concerned about the lack of App space I have on my new 9930. I have a some apps (facebook, twitter, poynt, BB news, BofA, evernote, wikitude, scoremobile, google maps, BBmaps, IMO, Bridge, SayIt and maybe a couple of other small ones) but before this last upgrade to OS 7.1 I was always around 200MB left, which still isnt great but its better than what I have now after the upgrade which is 140MB. Does anyone else have this problem? Its great that they increased the internal storage to 8GB but that does no good when you cant use it for apps, and besides I have a 32GB SD card in it so I dont need that 8GB for media storage. Is there anyway to increase the amount of storage without deleting the apps i have? I have these apps because I use them. I had the same apps on my 9650 and actually had more room 250MB or so.
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May 24, 2012
When I tried loading the software, it say unable to connect to JVM, did every step available online and it does not work. I am from South Africa and they say I need to get a swop out phone from U.S RIM as is was from a faulty batch?
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Nov 9, 2011
I have charged my brand new Bold all night, and all I get is a slow red light, blinking on and off. Tried battery pull, plugging in with charger connected, no battery, and connecting to usb.
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Oct 25, 2012
9930 - SMS messages keep vanishing?
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Nov 19, 2011
I have a BlackBerry Bold 9930 from and by Verizon...I'm going over seas and will need to use another SIM card in it... I've put another SIM cardbooted it OR placed any other NEW SIM card it - it gives me the attached Blackberry ID sign in screen!!!it fails to authenticate me - because it needs the _internet_(because if I boot up with my original SIM card and enable WiFi and boot with any other SIM card - only then it's able to authenticate me... with same pass and etc...this is odd and actually crazy... it relies on the internet to give me access to the phone - if I'm in a middle of an undeveloped country no 3G or WiFi - and need to reboot / use another SIM etc... how does it expect me to authenticate!?and even more I am worried that even if I wipe ... and restore to factory - I will end up being presented with this sign in screen...I've tried to remove the BlackBerry ID in options - but can't see a way to do it...is it OS 7 issue?is it the AppWorld 3 issue? should I remove it? should I uninstall it?what do you think will happen if I enter the wrong sign in password 11 times?what ever it is - there must be some sort of a work around.
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Jul 26, 2010
I am using a Blackberry Bold 9930 without the camera smart phone. This is purchased from [URL] and the phone is of Verizon wireless USA.
All is good with the phone except issues with the GPS functionality. The phone does not show any maps and the screen is blank once clicked on the "Maps" icon. Also the phone is not showing and guidance with voice assistance and the map display. I am using Vodafone IN as the service provider.
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