BB Bold :: Can't Unlock 9700 After Latest Update
Apr 22, 2010
If like me you cant unlock your Bold after the latest update - what they haven't told us that you can now lock and unlock the bold by pressing the top left of the phone, this toggles the button lock on and off - no idea how you lock the phone with your own numbers now, so I cant see how this is an improvement at all, seems like asecurity flaw to me! Nice if they told us what the upgrades would do!
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Apr 26, 2010
I've accepted the fact that after the latest update the keylock button does not lock password enabled. But WTF happened to the silent mode? The button is not working at all :S is it to do with my phone or has the latest update cancelled that as well?
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Apr 19, 2010
I am running 5..423.How can I update to the latest os5 version?Where can I find it?And, if updating, how can I get apps like Word2go, Sheet2go, back again after updating?
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Jun 4, 2010
I lock my bb my pressing the top left keypad lock button but when I press it again to unlock it it won't unlock!! The only way to unlock is to take the battery out and put it back in! It only started doin this yesterday.
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Apr 7, 2010
Is the newest, latest EastAsia OS for the 9700 still 5.0.0.442?
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Apr 5, 2011
I can't access my ID from my device Bold 9700 with the latest OS 6! my service provider telling it's a problem of blackberry !
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Aug 9, 2010
I am working with a user who recently switched from a 9550 to a 9700 (verizon to at&t) for coverage reasons.Whenever he unlocks his keyboard (using the lock button on the top left of the device), he must enter his password to access his phone. The security timeout settings on his phone are set to 1 hour, but even if he locks the keyboard for 5 seconds, he still has to enter his password when unlocking it.The only time that the keyboard will lock and unlock without requiring a password is when it is entered/removed from the holster.We are using BES.I cannot replicate this issue with the 9650 or 9550. Unfortunately I don't have a 9700 at my disposal to play with.Is this a normal feature for the 9700?I've checked his encryption settings (disabled).We cannot disable the password function (mandated by BES policy).The issue is not that he has to enter his password, it's that he would prefer that a password not be needed unless the security timeout has expired.
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Feb 7, 2010
All incoming SMS/text messages appear under the contact name and number of the previous sender - no reference to the ID of the latest sender - is anyone aware of a solution? My 9700 is running v5 0.0.423 (platform 5.1.0.116). problem only appeared when I connected up to sync with my PC.
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Jul 14, 2010
Despite putting the very latest firmware on my 9700, the email Settings Application ( in Setup Folder - Email settings) still takes me to a browser based setup on the BIS . my old 8900 and my work 9700 has an application type interface.. Why is this a problem ? Because it wont let me setup gmail Contact sync .. Keeps giving me a message "To start xxxxxxxx@gmail.com contacts synchronization with your BlackBerry® device, complete the security activation on your device:
1. In the Setup folder, log in to the Email Settings application.
2. After you log in, the security activation starts. When security activation is complete, wireless synchronization of your contacts with your device automatically begins."
This does not work and I'm guessing because i dont have the latest email settings on the device.. I have tried re-installing firmware , wipes etc..
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Jun 23, 2010
I cannot find the BB App World icon. I think it disappeared after I downloaded the latest version. I have deleted and re-downloaded. I have looked in every folder. I have downloaded and replaced the existing version. I have re-booted by taking the battery out, etc. The software is in my applications. I have gone through every folder clicking on show all also.
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Oct 30, 2011
i dont know how toold update my bb bold 9000 v4 os to the latest os?
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Feb 23, 2012
I am on Orange UK and unable to get UMA calling. This feature is a must as I'm sure you have all read many times before.
I noticed a new software on the Blackberry website
BlackBerry Handheld Software v7.0.0.2416 (All Languages) Package Version: 7.0.0.2416Consisting of:Applications: 7.0.0.590Software Platform: 5.0.0.739File name: 9900jAllLang_PBr7.0.0_rel2416_PL5.0.0.739_A7.0.0.590_Orange_UK.exeFile size: 242.05MBNote: The Software Platform and Applications version numbers can be found under Options-About screen on the handheld.
When I download and install this file (240mb), and try to update my device it says there is no update available. Can anybody shed any light as to how I apply this Package Version as I am currently on 7.0.0.2406, or can anybody confirm whether UMA is actually included within the package?
"UMA (signal boost) issuedue to the newer spec of the 9900 and 9860 Blackberry Devices, they do not currently support UMA. UMA will be available for these devices in Early 2012" [URL]
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Mar 4, 2012
I'm wondering when the OS 7.1 update will be released for 9900 users on the Rogers network.
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Mar 20, 2010
I bought a defender for my BB9700 and works great, only thing is I try to lock the keys outside of the holster but it'll unlock on it's own. Not sure what happened checked all my settings and still does it. Can anyone shed some light?
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Sep 5, 2010
Ok i dont get this. i just got off the phone with at&t to unlock my 9700 so my bro can use my phone and use a prepaid chip while on vacation. they told me that the phone does not me requirements to unlock the phone.WTF is that suppose to mean?? ok how do i meet the requirements lol
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May 3, 2010
just switch from a 9000 to a 9700 and have been very happy.however the top lock/unlock key is a pain.I carry my phone in my pocket and while putting it in my pocket i always hit the unlock key, then i have an ulocked phone in pocket.Is there a way to turn off the top unlock key? while im at it i wouldnt mind turning off the standy fuction as well.
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Aug 1, 2011
T-mobile provided me the unlock code to use which did not work; I have 0 tries left.Is there anyway. how I should go about fixing my hard-lock blackberry.
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Jul 30, 2011
when i lock my phone using the lock button located at the top right hand side it will not unlock. the screen remains black, sometimes pressing butting lights up and shows the "keyboard is locked" message however i cannot unlock the computer. i have restarted the phone, and the problem continues.
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Oct 1, 2012
I put a lock on my phone because of my son but it is appalling that the phone is not accepting the password. I have tried it 7 times and I have 3 chance remaining.
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May 24, 2010
I just bought a Blackberry Bold 9700 Unlock from Amazon. I am having a few issue with it I am not able to setup pop3 and other emails and also my Appworld is not working as well. Is there a way to fix this problem? I have tired to install other OS but it does not seem to fix this problem.
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Sep 13, 2010
I'm currently unable to unlock my BB 9700. I get the password prompt but upon entering the password it just goes back to the locked screen with the padlock.Using Alt + Back button I can scroll through a number of open apps but can not open or close them it, then freezes and displays a white screen until I pull the battery.
Numerous battery pulls later and still no joy.The only change on my device yesterday was a number of failed attempts to download Docs to Go ver 2.0 from the App World yesterday. My BB does a scheduled battery pull each night at 2am and the phone has been like that since the last scheduled pull (forget the name of the app).
Edit to highlight - I know the password is working as it re-prompts if I type it in incorrectly on purpose and after 2 attempts asks me to type in Blackberry.
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Jul 3, 2010
First one to guess a number between 1 and 10, I won it in a contest and have no use for it.
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Aug 31, 2010
Just started happening. Did two battery pulls and nothing changed. I'm running .862 and never had this problem before.
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Aug 8, 2010
I just got my first blackberry and I'm trying to adjust some of the settings.
1.) Is there an easier way to unlock the phone other than pressing the lock key at the top? I can conveniently lock it by pressing the * key, but is there an alternative for unlocking it? (I can't set it as a convenience key for some reason, it's not showing up as one of the options.)
2.) How do I set my alarms to vibrate only? I've selected and adjusted the "Vibrate Only" profile and made everything silent. But my alarms are still making sounds!
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May 4, 2010
I've had my phone for a couple of months now and it's been fine. The last software update caused the phone screen to go dark every time I turned on the keyboard lock, which is ok. But now often, but not always I can't get the phone to unlock again. I can activate the screen by pressing the Blackberry menu button but it just tells me the phone is locked. Pressing the keyboard lock/unlock button does nothing. I have to either disconnect the battery or connect the phone to a power supply to unlock it. Seems a bit strange to me.
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May 29, 2010
Recently I have bought blackberry 9700 bold from O2 network in UK and it is blocked. Actually it is a contract mobile so they will not tell me the way how to unlock it until the contract finishes. So can any one tell me can i unlock it in free?
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Aug 17, 2010
how to unlock bb9700? I came across an app here for $10 and by installing it provided a code and thats about it. Just wondering if i do UNLOCK will that affect my current services or anything? i am on Telus (GSM)
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Feb 10, 2012
I recently found out that my blackberry is network locked. So I can't use other SIM card besides the the original carrier network which the phone is locked to. How I can get the unlock code for free?
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May 29, 2010
Now I have an unlocked 9700 AT&T. I am just wondering, if I am going overseas and want to use 9700 with the overseas prepaid BB service and prepaid SIM card, how do I configure my phone so I can get all functionality (BBM, emails, etc)?Right now I have an unlocked overseas 8520 that I am trying to use with AT&T service and I am having problem using AT&T BB service with 8520.
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Feb 27, 2012
I have Bold 9700. When I am typing my password to unlock the phone, I can see the letters appear instead of ***** in the password box. If I enter the password as was set, it is not accepted. As I am on the last attempt before the phone is wiped.
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Sep 12, 2010
Plugged my 9700 into desktop manager today & was prompted to update software, which I did. Device now at platform 5.1.0.175, app version: 5.0.0.862 on Vodafone UK. I've noticed that the 'wireless update' option is no longer there.
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