BB Bold :: Bis Shows Not Connnected
Jun 12, 2012
I recently purchased a seconhand BB Bold 9700 from ebay, and after registering for BIS with my provider I have been unable to connect to the BIS at all, so no email or internet. The blackberry network dots appear next to the 3G symbol in the top right hand corner, but in service status it shows that the BIS is not connected. I have spent hours on the phone to my provider troubleshooting this problem. They have completely run out of ideas and have no clue why this is happening.
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Jun 12, 2012
I recently purchased a seconhand BB Bold 9700 from ebay, and after registering for BIS with my provider I have been unable to connect to the BIS at all, so no email or internet. The blackberry network dots appear next to the 3G symbol in the top right hand corner, but in service status it shows that the BIS is not connected. I have spent hours on the phone to my provider troubleshooting this problem. They have completely run out of ideas and have no clue why this is happening.
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May 21, 2015
Just wanted to ask, after the latest update. It feels like you really need to press down on the power button to get the shut down menu to show up.If i don't press down hard enough or right, the shut down menu shows up then it locks and the lock screen shows up. it's quite straight forward, and I don't remember having to hold down the power button for that long for it to shut down.
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Nov 15, 2011
I have discovered that some of my text messages are not being sent or received. Every text shows that it sends and shows a time within a few seconds. I would say I am 90% working fine, but important texts are falling through the cracks.Text messages I send with more than 160 characters auto blend into one message natively. Recipients are only receiving part #2.They never have received the first part on dozens of tries. Always the case from home and work. I'm connected to wifi at home and work. Oddly enough, I was able to disconnect from wifi and was able to send both parts of sms messages 4 out of 5 times. When i connected back to wifi, still only the 2nd part of the sms.A few of the regular sms messages that I confirmed didn't go through were more than 100 characters, but less than 160. So far, every small or low character count message has worked.
Didn't receive a couple of texts that I was able to verify were 100+ character texts. eems to be a larger message problem, but every picture I have sent has successfully gone through.Installed Go SMS tonight. Still had the issue when sending multipart texts that only text #2 came through.I spent quite a bit of time on the phone with Sprint today. We did a battery pull and he did a phone refresh remotely. I tried a test text while he was on the phone. I sent a 2 parter to my wife and it was received. I thought the problem was fixed, but the very next 2 part text only showed the 2nd part of the message. I have not been able to get a 2 parter to go through since.
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Mar 9, 2012
I have a Blackberrry bold 9780 for the past 2 years.I have configured 4 email ids on it.For the past few days i have noticed that it has started hanging on me.Even after doing a hard reset it still hangs so decided to take a backup. when i connect it to blackberry desktop manager it connects after a few minutes but as i start to take the backup it goes off and restarts.i need all these mails as they are all very important to me.I managed to connect and take backups after a few unsucessful attempts.I noticed that after conecting via the blackberry manager and going to appications that the device only 5 mb remaining out of the 500mb storage.There are no appications installed other that my mails.Now my question is how to free up space in the phone as the phone is almost unuable.I need the mails as i have also added a flags to my important mails which are older that 2 years
1)Is there a way to delete mails that are not flaged.??
2)can mail storage be changed to media card???
3)Can these mails which are there be synced to outlook ???
4) what are my other options other than going to a newer decive with more storage.
I am using the phone with the blacberry services turned off.
Also I have tried uninstalling blackberry protect which all of a sudden showed up in the appications via blackberry destop manager the space is now showing 3mb left out of 500mb after the phone restarted.
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Apr 30, 2012
When I send email from Outlook on my computer through my Gmail account, the sent email shows up not once, but twice on my BB. There is a check mark next to the email like other sent email has.I don't understand why any email sent from my computer shows up on my BB in the first place. I have Hotmail and Yahoo accounts and email sent from my computer do not show up on my BB. I am NOT on an Exchange server. I've look in Outlook and can't find anywhere to change it. I've look at the webserver for Gmail and can't find anything there either.
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Feb 29, 2012
My phone has just started acting weird. Whenever I turn it on the screen just gradually gets white, nothing shows up. There's no water damage and I have never dropped it. I've tried pulling the battery and nothing has worked so far.
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Jun 9, 2010
Since some time my SMS icon doesn't show SMS'es as it should, but instead only my e-mails. I had to adjust the settings of the e-mail icon to also show SMS'es, but having both showing in one list is not convenient. It looks as if the properties of the SMS icon are completely taken over by the e-mail icon, as changing a setting under the e-mail icon also changes that same setting under the SMS icon...
how to get my SMS'es back as an independent folder?
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Nov 15, 2011
The loading icon never hide, I can still using the phone, but the icon always shows on top of everything.
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Jul 30, 2012
I have bought a new Unlocked 9650 smartphone from Amazon.com. I have AT&T gophone connection. Now, i am not able to make & receive any calls, everytime i try to call a number it shows an error message:- Congestion. Also, on top of my caller screen it shows a different number than mine.When i go to Advance system settings>SIM Card, it does shows my number BUT in Service Status it shows a different number. contacted one AT&T outlet and they say that it is a used phone not the new one because the number it shows belongs to the old user and the network my phone is showing is Edge which is not supportive in my Gophone scheme. I called up the number which is showing in my phone but the person says that he never owned or sold any phone.
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Apr 17, 2012
I bought a BB 9780 unlocked last month I was going to call and the screen displayed "No service currently available". So I restarted my phone, my signal bar went into "SOS" and I haven't been able to make it have signal strength again.
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Oct 21, 2011
JUM error 102 shows when phone is switched on, then asked to reset then the same msg come back again, I have to download JL_Cmder it doesnt work, I don't want to swap my phone as it have everything on it..
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Feb 15, 2012
Bold 9900 shows an error 507, downloaded Blackberry Desktop Software. Shows ID of cell phone but says it cannot connect, update Desktop Software, I have the latest version, How do I reload OS 7.0?
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Jan 2, 2010
I just left the IPhone & converted to the 9700 & I absolutely love it! Does anyone know if ATT has some type of 3G map that shows future coverage? 3G is available about 1 mile from my home, so I am wandering with it being that close, if coverage will soon come my way.
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Aug 30, 2010
I wanted to disable all data on the bb 9700 (OS 5.545?) and only use it as a phone/SMS.Question is i went into mobile network and i set Data Services to OFF.But i also read online that if its GSM it should change from EDGE to edge, and 3G to 3g.Well anyways on this phone its still saying 3G even tho data is OFF.
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Nov 6, 2012
months ago my new BB 9780 showed a white screen up when i ended a phone call. my device working properly right now without any problem even it goes to lock mode and when i press the lock button it's goes on again. the main problem is that sceen is just white white and white. i have tried to disassemble the device for 2 times and screen works great for minustes each time i assembled it back, but the problem begins in a while and screen goes white again.
enclosed that there is no one who knows about fixing BB in my country! and as you see from my bad english i'm not living in a blackberry-supported country
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Nov 28, 2012
My Bold comes back from a repair,gets Software update, new Cam and new speaker.I put my backup back and found out that when I set the Network to 2G only, that the display shows permanent 3G.Is there somebody who have the same mistake and know's the solution?My battery is running out to fast cause the mobile is always at 3G which cost to much power.By the way, software is on latest version.BB Bold 99007.1 Paket 2061 (v 7.1.0.714 Platform 5.1.0.532)Branding Version 1.0.88.632ABlack Berry Bold9900 - DU UAE - 7.1 Paket2061(v7.1.0.714 Platform 5.1.0.532
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Mar 7, 2012
recently my BBB 9700 show white screen....i dunno is the phone problem or my screen LCD problem....
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Jul 1, 2011
I just landed here and there is no connection. It shows vodaphone and I set up service before I left, but service status shows no connections. How do I fix this or turn it on
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Sep 13, 2011
My bold 9780 always apper pop up your device memory is Exceeding the given limit. Here's detail application mem 193.1 Mb Memory card 8Gb (7,2 Mb) free OS vers 6.0.0.448<br>Please any one help me with these problem regards
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Jul 18, 2012
I have a problem with my new 9320, when i try to save a (remote) bbm backup, the phone shows a message: "please try again later. You Are currently being register with bbm service. This an automatic process that will complete in few minutes" and i have more than a week waiting for those "minutes", and im having the same problem..!The other problem is, that my contacts in bbm cannot see my profile picture.. i have restarted the phone, installed older bbm, newer... updated the S.O.
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Sep 7, 2010
I know there have been similar issue like mine with other phones, i have looked through alot of threads and found no solution. ive also noticed that it seem to be an issue with only Verizon phones
That said here is the issue:
I bought a BB 9650 unlocked from Verizon, and i am using it in Canada with Fido, and when i get phone calls from people, it shows up as unknown number, but i realize i have these people numbers stored on my contact list super weird.
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Dec 24, 2011
My Blackberry Bold shows the small letters CM over the battery icon when the charger is connected but it will not charge. I've tried removing the battery putting it back in, I've tried 3 chargers, but the battery just continued to drain until it finally went into red. I've been "googling" all day and cannot find any reference to what I'm seeing.
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Feb 26, 2010
I cannot seem to find a way to remove the default synchronizing email address that has been saved onto my BlackBerry 9700.It shows a email address that I have deleted from my BlackBerry. There are no options to put my current email address as the synchronizing email.
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Jul 21, 2010
I have just updated to Desktop 6 and I use outlook for calendar. The Desktop manager shows that the calendar is not installed and thus I can not sync with it.
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Jul 10, 2012
We have recently upgraded a few 9630 Curves and 9900 Bolds to OS 7.1 (Curve to 7.1.0.336, Bold to 7.1.0.342) from T-Mobile UK. We have one pressing issue that happens on the upgraded curves and bolds. After a few consecutive missed calls when you go in to the messages application it does not show emails, it shows the Missed calls list. No matter how many times you back out and go back in, Missed calls (only) are displayed. Also the same when you go into the call log. it only shows missed calls. I am not aware of a keyboard shortcut to show missed calls only and do not think that is the case as it has happened to these devices too many times after upgrading to 7.1. Has anyone seen this or can provide any assistance?
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Apr 6, 2012
I have a bold 9000 with 5.0.0.711 firmware. Every time I restart the device, the last sms that I received and have read will show up as an unread sms. I don't understand why.
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May 5, 2010
So my new Bold 9900 has arrived with complications, it still doesn't connect to Outlook Contacts or Calendar and the wi-fi whilst displayed at the top of the screen does not allow emails in or out?
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May 30, 2010
Once again my charging problems are back! It must be my battery because I have done a batttery pull and still its not charging properly! It shows the charging signal as tho it is charger but the battery never moves I have never seen anything like this! Looks like I'm goin to have to buy a whole new battery.
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Jan 24, 2010
I am having the same issue as covered in lots of threads before. when i try to turn my phone on (pluged in to the wall charger) it just shows the red led for about 10 seconds and switched to white screen with battery thunder bolt symbol in the middle for abotu 10 seconds and then it repeats over and over again. but my phone does something ive never seen talked abotu on here.
When my red led is on the phone is making this weird noise. kinda sounds like fan comin from the phone. and itll only make the noise on the second time around. any suggestion on the noise and what i can do???? i have gotten a new battery, tried the battery pull, and ive waited 2 days and tried again no luck.
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Feb 20, 2010
The Bold 9700 has a big prblem with its SMS service because it only shows the 1st sender only and I always think messages coming are from the same guy!! I can not answer because I am not sure of the sender as it doesn't show! what shall I do?
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