BB Bold :: New Update Causes Ringtone Failure - Settings Fine On 9900
May 10, 2012
When I connected the phone to the PC it came up with the do you want to upgrade which I did, but now the phone does not ring. when I go to profiles and look at the settings its all ok click a tune or ringtone and click try it it vibrates but no sound. I have tried several ways but none of them fix it, all I do is take out battery and re start and it works fine, but only a few hours. when the sound has gone again and I only know when I miss a call I restart the phone and its ok again. So far I have restarted 3 times today. Its a bold 9900
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Feb 15, 2012
i tried all the steps regarding authorisation failure without any luck. what can i do next?
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Mar 4, 2012
I lost my camera! When I try to start the camera I get an error message saying " cannot start the camera. close other applications and try again" Blackberry Bold 9900 OS 7.1 I've tried closing all apps. I wish Blackberry put more operational memory in their devices!
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May 14, 2012
Blackberry Bold erratically stops calls, showing the dreaded "authorization failure" message. Then need to turn off and turn on device. Usually works, but without any apparent pattern, problem returns. Driving me crazy.
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Sep 12, 2011
Unfortunately my BB9900 past away. Black screen, Red light flashy and all the same symptoms in previous other posts. I have tried:
- Batt pull
- Chargin with Power cable and/or USB cable and pull the batt in / out
- Installing software
- Resetting with BBSAK and JL CMDer
All without any result. Only thing is: When I pull the battery and connect it with my PC, after 30s/60s I see a battery (with a red cross) in the screen. I have tried now to install the software trough "c:program filescommon files esearch in motionapploaderloader.exe" /nojvm but no luck. Is it possible to connect with other software? Where can we download software to Flash the Rom and are their any ROMS available? My guess is a software failure in the ROM.
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May 12, 2012
Since the Update to ICS the ringtone settings of my neoV (SI: 1254-4760) has been behaving odd: I usually set my phone to vibration only, but once the phone has been used for media playback or as alarm (using the app Alarm Droid), the ringtone setting changes to sound activated without any input from the user to do so. In previous versions the media volume was separated from ringtone volume. I see 3 possible reasons for this behavior: I need to change a setting. The volume management has been changed for ICS.
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Jul 12, 2012
I bought Bold 9900 today and I have checked all the settings but still when I receive any calls it only vibrates. The ringer is not working.
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Sep 27, 2011
I've only had this phone for a month and now the ringtone/alert shortcut on the home
screen is no longer working!
I use the trackpad as well as touchscreen on the icon but nothing happen. Or else I just have to return it and get a new one.
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Nov 10, 2012
I have New Blackberry mobile. Details as follows :
BlackBerry 9900
Smartphone (3G, wifi)
7.0 Bundle 1465(v7.0.0.296, Platform 5.0.0.496)
3G Bands 1,2,5,6
Crytographic Kernel v3.8.7.0
Branding Version : 1.0.88305z
The issue I am getting is frequently mobile is getting silent automatically No ringtone is ringing, when I am getting incoming call only display is coming, when I am receiving call I cannot hear anything. So everytime I have to switch off mobile and remove battery and restart the phone again, for sometime everything is working fine but after some hours again getting silent.
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Feb 6, 2013
Just got the device the day before yesterday and I am admittedly still getting acclimated. I tried using a full mp3 of a favorite song as a ringtone by connecting the phone to my PC, and placing a copy of the mp3 in the "phone>ringtones" folder via the PC. I then disconnected phone from computer, and accessing phone, went to the "settings>sound>phone ringtone" menu, found the file in the menu (and presumably therefore recognized by the phone) and selected it. The next call that I received on the phone however, produced a generic factory ringtone. I checked the ringtone setting on the phone and it states "unknown ringtone". Another suggestion elsewhere online advised trimming the mp3 to approx 30 secs and reassigning the new smaller file with the phone. I tried that and what met with the same result, the phone resorting to a generic factory ringtone despite my added tone showing up in the menu.
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Sep 21, 2011
how do i get my phone back to factory settings on my BB Bold 9900?
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Dec 25, 2011
If there's a full screen browser setting on OS7? I have a 9900 and would like to maximize the screen's real estate while browsing. I'd like to hide the top bar with the favicon, battery indicator, signal strength, etc..
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Jun 1, 2012
I was updating My Blackberry Bold 9790 software from its Blackberry 7 OS to 7.1, no once the update started it notified me that I wont be able to use the phone for two hours. It started backing up my data first, it however stopped backing up data when the power in the phone went out, and didn't continue upon me putting it on charge and has been stopped the process altogether, it has been at 10% of backing up process for two days straight.
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Jun 1, 2012
I woke up this morning (24th December), and my phone had set the date and time to the 29th November, and the time is 6 hours behind (its now 3pm and it is apparently 8:43 on my phone.) Moreover, I can't read my text messages, I can't see text messages that I send, and my blackberry services have stopped working (i.e.. I cannot send emails or access BBM.) I have restarted/rebooted the phone almost a million times, but every time it comes back on the time keeps being set back to 7:49 every single time. I have no idea what to do!
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Feb 16, 2012
Bold "Bury" 9900 Car cradle, Bluetooth sync.I have purchased a bury 9900 genuine cradle for my car kit , and the phone will charge on the cradle, but will not sync to my blue tooth ? Have no idea what I can do. This is my 9th Blackberry phone and appx 5th model. 9900 absolutely is a commercial disaster for me. Low battery life, intermittent software failures. My phone is a tool not a toy, so this may have to be my last Blackberry.
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Mar 31, 2012
My Blackberry Bold 9900 is running OS 7.0 and i've tried updating it through the blackberry site and the blackberry desktop manager and both say I'm running the most up-to-date version. Is there anything I can do to update to OS7.1?
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Nov 19, 2011
I have updated in the past and all was fine but 2 days ago i tried to back up and update using the BlackBerry desktop software and it gets about halfway through (to backing up sms messages) then it stops.
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Jan 9, 2012
I have checked the topic for the OS for my Bold 9900, but unfortunately, my provider is not listed there (klarmobil in Germany). The current OS on it is 7.0.0.100 from Mail 2011. How can I get it updated?
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Jun 16, 2010
My device got bricked from updating. Got stuck at "Connecting to boot ROM". Device died, does not respond to anything, device manager says to change settings in computer control panel, followed the steps. Connecting and reconnecting device doesnt do anything, battery pull doesnt do anything, device manager can wake up the phone.
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Mar 16, 2012
How often does the email update on the Bold 9900? I have a pop account and a Hotmail account.
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Jul 18, 2012
While I've seen the release of the software online, my software update shows the message: "your blackberry is up to date" while my software version is 7.0.0 bundle 1346. I have sent the device to the dealer, tried online solutions and couldn't do it. The bizarre thing is that others having the same device are able to update to 7.1 while I can't.
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Jan 17, 2012
updating of software, tried to update my software for my BB9900 and it hangs at the restore area where it says Database: Handheld key store. What do I do? I'm not sure if I should plug it out.
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May 24, 2012
Update for new OS has frozen it has done this once, so I unplugged it after 5 hours and lost all my contacts it has done it again now on messages I do not want to lose those as well anyway of making it get going again?
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May 26, 2012
I got an update for my 9900 but when 'backing up your data' my phone has froze on backing up social feeds at 7% and has been like this for about 6 hours!
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Nov 13, 2012
Last night I setup my phone to perform the new software update as I went to bed so that it would do it overnight. This morning? App error 602 and 603 with a white screen of death. When I turn the phone on it says backing up data (which I'm pretty sure it did completely last night), and it does not go progress... almost like there is no data to backup. I can't restore to factory defaults and I can't connect to the Desktop Manager for any period of time. I can't think of anything that I could do unless there was a way to restore the phone to factory defaults without the phone being turned on.
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Jul 8, 2012
Dear Gurus I have very big problem with my BB 9900 current version 7.0 Bundle 2395 (v7.0.0.579, Platform 5.0.0.735) UAE Du/Etisalat Carrier, i canot update to )S 7.1 there is no available update in desktop manager also downloaded firmware from carrier install manually used jl comander , crackutil, load tru aploader remove vendor all hidden files same issue. why there is no available 7.1update for my BB..
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Sep 26, 2011
My wife has a Rogers Bold 9900 running version 7.0.0.261.She has tried to change her BBM status picture and her Blackberry shows the changed picture. However, none of her BBM contacts can see the changed picture.Her BBM version is 6.0.0.129.We have tried waiting for several days, soft resets, battery pulls, deleting BBM contacts and replacing them.She is a new Blackberry owner and has only 12 BBM contacts, none of which can see her updated status pictures. They can only see the BBM status picture she initially saved when she first started BBM.Interestingly enough, the text of her status messages are viewable as she changes the text. it is only the picture that won't update on her contacts BBM.
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Dec 3, 2012
My phone automatically started to update itself at 12pm today, it froze on 14%, after 2 hours i took out the battery and the sim and tried to reboot my phone, once the phone turned back on it went straight back onto the software update. it has now been frozen on 14% for 4 hours and i am really unhappy!
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Aug 28, 2012
my blackberry bold 9900 appears to be frozen I assume as I started doing the software update since 2pm today and yet its still not finished? It has been 8hours now. It seems to have frozen on 14%. Now I have tried rebooting my phone many times but it keeps on taking me back to the software update page. I am currently unable to access anything on my blackberry device.
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Sep 13, 2012
I updated the OS on my Bold 9900 to 7.1 Bundle 1149 (v.7.1.0.342 Platform 5.1.0.276) and it's now extremely slow. The phone does not react quickly and it takes up to an hour to restart after battery pull.
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May 12, 2012
Yesterday I updated by 9900 to 7.1.0 bundle 1149. I'm on Vodafone UK.
Since doing so the Map icon has dissapeared from my phone and on searching can't be found anywhere. When I look in my applications (installed and de-installed) it isn't there either. I've looked on app world to see if I could find it there to re-download, but can't find it there either.
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