BB Bold :: Error 40721- No Cached Credentials?

Jul 17, 2012

i am trying to log onto myappworld and it is giving the error 'Error 40721- No cached credentials'. I have tried everything adn even tried the 'RST' method given in this forum elsewhere. I tried to hold the alt key and type RST and the appworld closed down. But again it is showing me the same error.

I am new to blackberry, have just bought an expensive one and this is killing me. Have already spent 2 full days on scouring the internet.

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BB Curve :: No Cached Credentials - (ID Error :40721)

Aug 9, 2012

I have some problemes on my Blackberry.I want to download, for example WhatsApp, I have internet with wifi but it can't be download it(by Apps Store of Blackberry on my phone Desktop), and show me this error:" No cached credentials. (ID error :40721)

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Jul 13, 2012

Everytime I try to download something I get this message no cached credentials error id 40721.

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Jul 21, 2012

I updated my blackberry bold 9700's app world up to the most recent version today.Prior to this it was working completely fine, however now it says "No cached credentials;error 40721" and wont let me access my account or download anything.

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Jul 28, 2012

with the above error i get on blcakberry world. I now cant log in or down load apps. This happened i think after a blackberry ID updated it asked me to do. I dont know that that was either.

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BB Curve :: No Cached Credential 40721 Imp Update?

Sep 3, 2012

Firstly I want you all to know I dont have any blackberry data plan. Also I am not using in Wi-Fi but normal cheap internet plan available from my carrier.My trackpad had some issue...I got my cell repaired.got all fresh with reloaded OS.

Now I was able to download all the apps from BB world.Now I thought of installing Nimbuzz(I wish I had not).Meanwhile installing It asked me to update some security, then it asked me to restart set.when i did I was not able install app from BB World.

So it appears, BB installs something which prevents to access the BB world from normal internet plan.I havent seen this mentioned in any post though it appears to be problem faced by millions.

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Jul 7, 2012

i am using BB9700 , in the app world i am getting an error with 40721. I am unable to use the app world and download anything.

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Aug 2, 2010

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Nov 15, 2012

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Nov 19, 2012

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Back when I had my phone messed up and it looked like a Factory Reset was in order, I thought about erasing all of those to see what effect it would have.

Rather than do that exercise, I am asking what the downside would be?

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Apr 10, 2012

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I just bought a motoactv and trying to register and get everything started has been very frustrating...right now I'm trying to access my portal but it tells me I have invalid credentials even though I've reset my password several times and registered my motoactv (I think...as I've had problem accessing the internet from the system as well it appears) I really want to like this product but if trying to acess all my data is this frustrating I'm not sure I will be able to keep it.

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Dec 2, 2011

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If this has been raised before I'm sorry but I am having a frustrating week trying to get my Sony Xperia Ray to synchronise with my laptop.Whenever I try synch zone in PC Companion I get the message:"Incorrect credentials.verify login and password information"Try as I might I cannot find any way to input this data.I am running Google Chrome and have activated my Google account and have signed in - without two stage verification.My xperia ray is running Android version 2.3.4

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Yesterday I stopped receiving e-mail from my AOL account. Instead I received an "invalid credentials" message. I was sent to the email settings page and asked to enter my password. Did that...still get the same message. I found a thread in this forum (since have been unable to relocate it) where someone suggested disabling a need for two step authentication in google and another said to do a factory reset. how to do either of those two things.

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Feb 12, 2010

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