BB Bold 9700 :: Can No Longer Synchronize With Outlook
Aug 3, 2010
I can't sychronize my BB 9700 with Outlook. Same error message in a window that says Intellisync. Message is: "Function OpenFolder failed". Things worked fine yesterday. I tried reloading the software from the CD, then downloading updates, then re-booting the computer.
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Jun 22, 2010
I'm done banging my head against a wall and have searched and searched on how to fix this, as although I'm a newbie to this site, I feel like I can generally navigate myself around my BB to fix issues here and there. This one, I cannot, for the life of me! Here's the situation: I had to wipe my entire BB Bold the other day. I did that successful, reloaded all my settings/applications and all was well and good, including syncing my Calendar and Contacts. I realized that my contacts were double, triple and sometimes quadropled during the syncing process, thus having the duplicates on both my device and Outlook. Not to mention, totally reconfigured my "File As" in my Outlook - but that's another topic. Issue at hand, after turning the Wireless Syncronization OFF, checking my Default services and following any advice here on the forums. I now can't get ANY of my contacts to sync from Outlook to my device. Except 2 random contacts. When I go to sync, it registers the address book and asks if I want to delete 8XX contacts from Outlook to Device, which I DON't!Anyway, long winded.
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Nov 23, 2011
I can't synchronize my calendar outlook with my BB 9700.
I open my BB Desktop software and go to "organizer". The only icon that say "not installed" is my calendar.
All the rest (memo pad, Address book and tasks) are OK. I try to reset settings but nothing work....
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Jun 10, 2010
I am hoping that there is a to do list that will synchronize with the Outlook Task list. Is there an app that does this?
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May 10, 2010
I have a question. In my address book for my contacts it says synchronize using: email@email.com That email address has been hacked. How do I change it? I would guess this would also get rid of the multiple address book contacts for each person also.
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Jan 29, 2010
Is it normal for email not to go to BB ever when outlook open on pop3?
Also my wireless sync is turned on but does not seem to work....
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Jan 13, 2010
I got a new BB 9700 Bold yesterday and having problems with setting up the sync for the calendar and the contacts which are on my outlook. My hotmail email accounts are working okay. The outlook is on my PC and is the front face for my hotmail accounts.
When I go in to the BB Desktop device manager - version 5.0.1 (latest version) , I go in to the configure option on the left and it lets me click on calendar> then I select outlook and it then lets me select 'finish'. However at this stage an error box flashes up saying 'no available message stores'.
In addition when I check the wifi config on the calendar and contacts icons on the BB device it will not let me select yes on the wireless connection for them.
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Sep 3, 2010
I have Outlook 2007 on my desktop computer and use BT as a service provider and for my email, my Blackberry supplier is Vodafone and I use BIS.I have noticed that if my Blackberry receives an email first I don't get the same email delivered to my desktop. If my desktop gets an email first then the same email will be delivered to my Blackberry. I was happily deleting emails from my Blackberry thinking I would have them all on my desktop but I now find I have to check what emails I have on each before I delete anything. Is this an issue that anyone has come acrosss before and how do I resolve it apart from synching the Blackberry and desktop?I'm often away from the desktop which is why I bought the Blackberry in the first place.
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Aug 6, 2012
I have just had an automatic upgrade of my BlackBerry software to 6.0, Bundle 2949. I can no longer sync to and fro Outlook 2003. I get a message telling me that my organiser data is not configured and when I try to reconfigure I get exactly the same message!
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Sep 22, 2011
We have 5 Blackberry Bold 9700. We purchased these phones so that our engineers and sales guys can access their emails away from the office.Earlier this week our email server was taken offline for maintenance and all the Blackberrys asked us to validate our email accounts. It has asked us to do this before and we simply re-entered the details and away we went.Not this time though. Despite passwords, exchange address, usernames remaining the same we still consistently get the following error message.Invalid email address or password. Verify your email address and password. If the error persists, contact document-options.co.uk I can access my emails via the exchange via the internet using the same details that i am putting into the blackberry so i know that they do work. Just can't get the blackberry to receive my emails.I am not to tech minded but i do have an IT team inhouse that manage the exchange server.I have spoken to vodafone who also tried to setup the email account their end but got the same error message.
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Aug 25, 2010
The contacts in outlook have only my new contact info (1 contact) and the desktop and wireless software want to synchronize with this folder. The sync works between the two devises however it does not recognize the loads of contacts that are on my blackberry devise. I have tried all of the options on the advanced sync option to try toget outlook to download the contact from the Blackberry 9700. How do I get these two to synchronize?
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Apr 21, 2010
I just bought E72 (used to be a WinMo user before) and want to connect with my work Outlook (via USB cable) to get:
- Calendar
- Emails
- Tasks
- To do
- Notes
- Contacts
I have downloaded & Installed Windows Sync Centre & Ovi but didn't know how to synchronize with my PC outlook.
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Sep 21, 2011
I cannot synchronize my Calendar from Outlook, Contact, Notes and Tasks are ok. When asked to update SW vesrion of 6.0 bundle 2647 with V6.0.0.600, an error occurs which is : Error code 0x80040fb3.
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Apr 12, 2012
I'm wondering if there is a way to synchronize email from the BB with outlook: I mean, if I read an email on my laptop outlook it still appear as not read on the BB.
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Oct 10, 2012
Syncronising addressbook with Outlook result in duplicate contacts on the phone but single in the folder on Outlook, Synchronize addressbook with Outlook
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Apr 9, 2010
8900 Curve (EDGE, Wi-Fi)
Carrier - Rogers
v.4.6.1.250 (Platform 4.2.0.113)
My outlook email account is on my device. In other words, emails to my outlook emails address goes to both my outlook and my device.
Is it possible, if I respond to an outlook email on my blackberry for that sent response from my blackberry to be in my sent folder in my outlook. In other words, can I synchronize my device with outlook so that any responses sent on my device regarding outlook emails get reflected in my outlook. I believe you need to have BES - but I don't have that. My device is a personal one - not a corporate one without any connection to a corporate server. Is it possible without BES to do the synchronization?
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Sep 24, 2011
I just bought my 1st BB (9300) and am trying to get it to Synchronize with Outlook 2010 Calander . It canceled all future apt from Sept onwards on Outlook. I have 4 emails in my BB, I noticed it created multiple Calendars for each email account . I would like to have only One calender and have all Apt appear in both BB and Outlook. Now all the Apartments in BB are still there but even choosing to put them on Outlook only one way not mutually it still does not work. It only syncs the Default Calender into Outlook.
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Oct 5, 2011
The synchronization of the contacts works with no problem at all but the problem is to synchronize calendar Outlook 2010 with 8100.
I have a message "Microsoft Exchanges  authorization in outlook".
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Mar 14, 2012
After updating OS 6 tot bundel 2949 i can not synchronize my calender items from outlook to my blackberry. Tasks and Contacts are no problem.
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Apr 18, 2010
I have had this phone for nearly six months and I have had to maintain it manually. When I try to synchronize my Outlook with my phone using the Blackberry Desktop Manager, but it indicates that the subfolders are not available. I have tried the help menu and it tells I have to use the Advanced tab and then manually add the folders I want. But I can't use the Advanced tab and it is not accessable. I can only use the Setup tab.
All of the help functions either through the Desktop Manager or the website do not help. I have a toll free number so that I can speak to a real live person but I have to pay a fee to do it.
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May 31, 2010
I just acqired a Nokia Nuron 5230. I want to synchronize with Microsoft Outook in my PC.I check the user guide.It does not have specific instructions for synchronizing with Microsoft Outlook.I tried the synchronization guide, but it seems that the instruction is for synchronizing to a server.It ask for a contact database.I put in my outlook .pst file, but it doesn't recognize it.Does anyone have step-by-step instructions on how to synchronize 5230 with Microsoft Outlook?
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Aug 31, 2010
I have a new Blackberry Curve 8530. When I set it up, I was able to synchronize my Outlook calendar to the BB but not my contacts. I was unable to synchronize my contacts because it said my BB was set up for wireless synchronization. I tried to follow the instructions for truning off wireless synching, but when I go to options in my contacts there is no wireless synchronization field for me to change. What am I missing?
Also, I updated my operating system and now I am unable to sync my calendar. When I try to select the organizer data to synronize, it won't let me select calendar because it says that calendar is not installed (and it won't let me select address book because it says it is syncing wirelessly). I have reinstalled my BB Desktop software and I read on another post that gmail might be a problem so I no longer have my gmail account on my BB. When I open my BB Desktop manager on my computer, I get a message saying "unknown error reported," which is why I reinstalled my Destop software, but I still get this message after the reinstall.
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Jun 13, 2012
Trying to synchronise my Curve 9300 with MS Outlook 2010 through USB connection, I am required to turn off wireless synchronization first. When I follow the BB instructions for this I find I cannot trun off wirelesss sync for calendar. I select calendar, menu, options, but do not get the field with the wireless on/off checkbox the instructions refer to. I can't find it anywhere.
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Jul 26, 2010
well im with tmobile with my 9700 and ever since i did a back up and wiped the phone to a stock state its just sitting on "edge"..i had this problem once before so i just wiped again and reloaded a OS..
so i found out there was a new willyboy hybrid out so i wiped, reloaded the phone, restored it and now its still on edge.does it take time to register on tmobiles 3g or something?
it is set on 2g and 3g...
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Jun 30, 2010
I have two problems with my new E52 (although I do not have other problems described on this forum). So:
1. I wanted to make E52 work like s40 phone in terms of functions arrangement and, long story short, now Menu button is under middle navigation button (Menu is the first icon in the icon shortcuts on the desktop). Under left function key I have Profiles. Because of that I can't lock the keypad the way it was designed which is left_function_key-right_function_key. I know that I can lock it by using on/off button but that is not very convenient.Is there any way to define other keypad locking sequence? For example like the old phones "Menu" + "*" ?
2. Second problem concerns calendar. I tried to synchronize it with Outlook via OVI and something went wrong. Right now I have many entries doubled and some of them finish in 2030. The option to delete before date in E52 does not work. How can I clear the whole calendar?
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Jul 8, 2010
Anyone who knows how to set up the X10 mini to synchronize calender, contacts, notes and tasks with outlook? Are not looking for the full integration with email, but a simple integration on a push/pull basis similar to the functionality available on SE PC suite for the older models using the USB cabel
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Mar 24, 2010
My BB Strom will not sychronize with the Desktop manager. Before I've a PC with Vista it works perfect. Now I Install Desktop manager version 5.0.1.28 on my new PC with windows 7 64-bit and it doesn't work. It looks like it synchronize but when you look in the Calander of both PC and BB nothing changend. I'll ask Vodafone in Holland for a solution. They say that it's a software problem what is not fixed for the moment. Wait for new software. I don't believe this. (Excuses for my bath English).
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Jul 20, 2010
When will Blackberry Desktop Manager be able to sync with MS Outlook 2010? I spent £100 on the latter yesterday after discovering that Windows Calendar can not be synchronised with my new Bold 9700: the sync process ends with a Microsoft Outlook Connector Error message: "No available message stores". Burrowing into Blackberry's on-line support, it seems the most likely cause is BDM - 5.0.1 - trying to connect to an unsupported version of Outlook. (Article ID KB15564).
The result is no contacts or diary on my expensive new smartphone, which is disappointing beyond belief, since Outlook 2007 etc. seems no longer available.
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May 13, 2010
i just got my Blackberry yesterday and set it up -the emails were being forwarded from my computer with no problems. This morning they have stopped and I am not recieving any...I did get an email straight to my phone from Blackberry but nothing from my computer.
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Mar 19, 2010
I have a clean install Windows 7 Ultimate running Outlook, tried DM 5.0.1 and tried DM 4.6. I am not able to sync from the BB Device to Outlook, nor am I able to two way sync.
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Jan 13, 2010
We have the BES through our exchange service. Two people in the office each got a new Bold 9700 and they are able to sync wirelessly. When one person types an email from his desktop in outlook, it shows up as a sent message on his BB. This does not happen to the second person. Why is it doing it for one person and not the other when everything is exactly the same
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