BB Bold 9700 :: BBM Message History Keeps Deleting
Jun 2, 2010
Please could you help. I recently upgraded to a blackberry bold 9700.Since doing this, I have been experiencing problems accessing my BBM message history. On my old Blackberry curve, I could see all my bbm message history and I had a 1GB media card. Now I have a 2 GB media card, and when I ask for the history to be saved on the media card, it wipes all the history., If I set it to save on the device memory, then it saves the message for 2 days, then deletes it. Please could you tell me what to do in order to resolve this issue? I have tried battery pulls, deleting applications that I do not use, deleting all emails, deleting all sms. My current device memory is 95% free. I cannot work out what is goin gon and am desperate to be able to save my message history.
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Jul 28, 2010
My BBM history, depending on length of course, is deleting after 4-6 days of history. I have it set to save to my device, but have also tried media card and it does the same. I also have my SMS and MMS chat histories to save forever, and I went into the messages icon on the home screen where I read most of my BBMs and did the same; but I must be doing something wrong because my history is still disappearing!Can anybody help?
BB OS version: 5.0.0.442.I`m pretty sure I have the latest BBM.I`ve only installed AppWorld and Facebook.
On device: 111810864 Bytes
On Media Card: 1.6 GB
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Jul 18, 2012
My 9900 is spontaneously deleting recent calendar history - without being synced - WHY??? And how do I make it stop?
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Jun 26, 2010
My Bold 9700, with latest BBM software is set to save message history to 'device'While on the device, I can only view the last two or so conversations, nothing from last week and so on.Can anyone help me in retrieving the history? I have some important things I need to dig out. I thought I would be able to view the device memory and grab it that way but when connected to laptop via USB i can only browse the memory card.
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Aug 16, 2010
I have a lot of old messages in my visual voicemail and sms text. I have a Blackberry Bold 9700.
Is there some way I can delete all or most of these without having to do them one-by-one?
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Sep 17, 2010
Just purchased an BB Bold. I have several e-mail accounts. When I add those accounts to my BB it only shows me any mail that arrives after I load the accounts, all my past mail does not show. Could someone tell me how to load all my complete email history.
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Jan 11, 2010
My bold 9700 seems to be deleting contacts caller id photos randomly. Does it with some more often then others and seems to be ones that i've added myself rather then ones taken from facebook. Anyone else experienced this?i'm running 5.0.0.351 although i'm upgrading it now to see if it cures the issue.
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Apr 20, 2010
I just upgraded BBM to the latest version but now, I can't view my chat history with my contacts. However, when I plug my BB in to my computer, I can find the .csv files that have the history for each of my contacts.How can I make it so that I can review the history of each contact in BBM?
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May 2, 2015
Having issue on S6 where they can't get rid of the chrome history? I don't have this problem on my Note 3. I'm able to go in and clear browser data and history, but then 95%of the time when I reopen chrome the history is back again. Seems like a bug, but not sure.
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Apr 15, 2010
What's up guys!! I've been lurking on this site since I got first blackberry a couple of months ago and the information that you all have given me has been priceless. One question that I can't seem to find the answer to is deleting my browser history. What I need to know is how do I erase the cookies from all the sites that I've been to?
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Apr 6, 2011
How do I delete individual texts from a person and not the whole chat history? This used to be easy on my old bold as each message seemed to be treated seperately whereas on my new curve it's more like a messenger conversation.
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Nov 15, 2010
I want to delete a contact on bbm who i had a conversation with that id rather not be shown to anyone else. In fear that they might sharw it i want to know a few things first.If i delete them will i be deleted from their contact list?If i delete them will our chats end on their bbm?And finally after deleting them will they still be able to look at our chat history on their phone even when im not a contact?
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Jan 16, 2012
I heard that it can be deleted automatically when there is little memory space, but I'm keeping an eye on the memory left!
Built-in Media Storage:
otal Free: 61% 3.7 GBTotal Used: 39% 2.5 GBI'm using blackberry for business, so I also receive important SMS. How can they get deleted so conveniently?
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Oct 29, 2015
I am having trouble deleting my browser history on the default internet app on my s5. I have deleted it multiple times but it keeps coming back in the web address bar, I haven't bookmarked anything either. I don't know how to delete it without it coming back.
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Apr 10, 2010
Hey guys. It seems like sometimes my phone lags or freezes for a little bit when I delete a message. It definitely does it when I delete a SMS that isn't that short. Anyone else having issues with that and any resolutions?
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Apr 27, 2010
so I've tried finding this in the manual and have tried searching the threads, and haven't found my answer. Upon first getting used to the keys on my 9700, I would accidentally delete all the text I had just type in my SMS texts. I could have been pressing multiple buttons due to my bulky bodyglove that I have on it, but I've tried everything: pressing Delete twice really fast, holding the Delete key down, pressing the Delete key down while pressing the surrounding keys down...everything. Now that I want the whole field cleared, I can't figure out how it did it when I didn't intend to do it initially.Anyone know what to do, aside from going to the Menu and pressing Clear Field? I was only "backspacing" at the time I was fixing character typos, and somehow it managed to delete the whole field.
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Jan 31, 2010
when I delete an email from my 9700 blackberry it doesn't delete off my computer at home.
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Sep 12, 2011
The New Message icon stays up on my homescreen even after I have deleted all of my messages. Its very annoying because I know there isn't a new message and its an error. how to get rid of this icon?
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Jan 18, 2010
Ok so besides the inaccurate timestamp issue that they haven't fixed yet, I'm also having an issue when deleting messages. The first time I select and delete a message from the VVM folder it doesn't actually delete the message from my voicemail and if I call VM it is still listed as an unheard message. So then I manually reconcile in the VVM folder and the previously deleted message comes back and it's not till I delete it the second time that it actually removes it from the voicemail system.
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Sep 8, 2010
How do I do this? I can delete my emails and texts from my messages, but can't work out how to delete BB FB notifications that I no longer want there, as they clutter it up a bit after a while.
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Jan 18, 2010
Is there a convenient way to delete them other than hitting the BB button and two clicks after that for each one? It would be nice if there were a way to mark several of them for deletion (like you can in Gmail on a computer, for example), or at least set up a shortcut key to delete, but I haven't figured either of those out yet.
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Feb 3, 2010
my 9700 is deleting my past calls list whenever I reboot either with quickpull, or battery pull. Is there a setting or something I can use to keep this from happening?
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Feb 8, 2010
I migrated to a different carrier. I setup a new blackberry email address on it. When I used BB Desktop Manager restore to bring my data onto the 9700, it brought my old email address along with it. The new carrier has no clue on how to erase it. I have to be careful now to make sure I am choosing new carrier when sending out emails otherwise they won't send. How do I delete the old carrier email address? From the handset or from Desktop Manager?
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Mar 23, 2010
My Bold 9700 will not give me the option to delete facebook notifications and other mail messages from facebook from my mailbox(Hotmail) and my Bold 9700. I can only delete facebook messages on my device and then I have to go onto my Hotmail separately to delete emails.All other emails delete on both Hotmail and Bold 9700.Anyone who can tell me a way to delete facebook emails and notifications on my bold and hotmail at the same time will be a great help?
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Jul 19, 2010
I recently had to wipe out my BB completely and my office IT restored the main databases.Unfortunately, I now have to reinstall again all my third party applications that I used to have (the backup file I have in my personal PC does not show the applications so I can restore them).Looking at the folders in my media card, I realize I have a lot of files related to those previous applications and wonder if I should delete them before installing the same applications again. Or do I need those files there?
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Jan 25, 2010
I use a Curve 8310 as my work BB (through an enterprise server) and recently acquired a Bold 9700 for my personal email accounts. I used the "Switch Device" option on my BB Desktop Manager, to trasfer contacts from my work BB to the 9700. All this was a breeze. Unfortunately what this also did was transfer my work email folders (all archive folders) on to the 9700. So in the email application on the 9700, if I select "View Folder" from the menu key, I see a whole bunch of archive folders. I have no use for these folders on the 9700 but cannot find a way to delete them.Is there a way that I can delete all these redundant email archive folders from the 9700?
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Apr 6, 2010
BOLD 9700, T-Mobile. I have current OS. I am receiving the above message when I try to reply to an email. Yesterday---I didn't have this problem. I go to email set up & my email addresses are there. When I am in message options, and choose Email Settings--- there isn't ANYTHING there.
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Jan 15, 2010
I have checked thru all the folders and saved messages folders and I can't find the message anywhere. When I get a new email or SMS/MMS text messages it says I have the number plus 1, but I can't find the message or get rid of the icon. I have looked in all the Instant messaging folders and still can't find the message.
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Jul 24, 2010
I've tried signing into Facebook via my new 9700 and am getting the following error message:Error encountered during XML parse: End tag does not match start tag 'head'.Has anybody else had this message? How do I get around it so I can access my Facebook account?
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May 31, 2012
is it possible to delete a single call from iphone without deleting entire call history?
Info:
iPhone 4
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May 14, 2010
I use gmail and when I delete an email on the web, it doesn't delete on my BB. The same goes for when I open an email on the web, it doesn't show 'read' on my BB. Interestingly though, if I delete or read an email on my BB, the action is reciprocated on the web.And finally, if I send myself an email (either from the web or my BB), it appears on the web but not on my BB.
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