BB Bold :: 8830 - Unintentional Disconnect During Software Update
Apr 27, 2012
My Blackberry 8830 may now be a paperweight from trying to update the software. I backed everything up by using Blackberry Desktop Manager. I started the software update process and made sure to include another back-up of everything. Soon after the process started, it hung up for 30 minutes, and since the BlackBerry screen was stuck on "Connecting to Desktop", I jiggled the USB connection a little bit to see if that would work. I have had intermittent problems in the past probably because the phone is old, and I don't always get a reliable connection (when recharging or tethering). That worked, and the "Blackberry Device Manager Properties" window showed that the Blackberry 8830 was connected and the "Updating Device Software" window showed progress as the "Backup" was completed.
The next step was "Erasing Applications" as part of the Install process, and that is where the process has been frozen for the last hour and 15 minutes. I fear that the connection failed again, and so the 8830 was inadvertently disconnected during the update. Now, no amount of jiggling will show that I am connected even though the PC knew that the Blackberry was connected ("Driver Software Installation" recognizes a Blackberry smartphone). I have a dark screen, phone off, and the dreaded 2 x red flashing light every 3 seconds that another forum poster mentioned. I cannot turn my phone on. It is not recognized as a connected device. Obviously the "Erasing Applications" remains frozen at 40%.
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Mar 13, 2010
My 8830 is now falling apart, after being of great service for more than 2 years. I am with Verizon. I cannot figure out which blackberry to go to.
Here is my must-have list:
- Actual keyboard (I cannot type on a virtual keyboard on a touch screen).
- Worldwide coverage. i.e. at least as much coverage as with my current 8830+SIM card
- WiFi
Basically I am looking for something similar to 8830, but with WiFi being the only added feature.
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Jan 22, 2010
I am actually asking this for a friend of mine. She has the BlackBerry8830 on Sprint. I am a bold user using 5.0 Does anyone out there know if there is a beta release of OS 5.0 for the 8830?
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Oct 27, 2011
After updating to ANNA, my phone does not disconnect from my cars built in hands free kit. It worked without issue before the update. The phone does not close the connection. The only way to close the connection is to restart the phone, as the bluetooth connection hangs if I try and do it from the connection tab. I have done a hard reset on my phone with no success. I have also tried all the other deleting the connection and re-pairing suggestions out there, with no successful result.
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Jun 21, 2012
My wifi stays constantly connected after the microsoft apps update. Running latest belle on n8. Powersave mode is active, and no apps are running. I have rebooted several times, and upon reboot the wifi connects and never disconnects. I have removed any widgets that access data and the problem remains, however those widgets were there prior to the update and wifi worked normally.
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Nov 6, 2012
Having problems when i talk i the phone. After 3 to 15 minutes my phone locks itself and sets the reciving signal to zero. After 10 more seconds its wake to life and i can call again but it will disconnect again.
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Sep 23, 2011
I have required to dissconnect call automatically?
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Sep 5, 2010
if i don't want to get the internet services while travelling (because of the big cost) how can i discconet my blackberry bold 9700 so it won't download automatic mails and won't look for updates on the mobile internet?
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May 16, 2010
I know that "Boost" Mobile has the 5.0 os on their version of their 8330, and yes I know Boost is technically under sprint, but what I dont understand is why sprint hasnt taken the time to upgrade the os on their 8330!
Its not like we can just go out and purchase new phones @ retail when they decide to neglect the older models. But im not crying about it, would just love to know why.
Doesnt make a whole lot of sense to me. A prepaid phone is running better and more upto date software than my contract phone! Go Figure!
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Jan 6, 2010
I downloaded everything to wipe and reset my bb but it wont load the software!!! why?
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Dec 1, 2011
with "Error 507" which occurred after I used JL_Cmder to WIPE my 8830 device????
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Apr 29, 2010
I tried to delete a few recurring appointments from my calendar. When I view my calendar the appointments still appear. I attempt to try and delete the appointments again and I receive the following message:
Appointment deleted externally. Changes will be lost and the viewer closed.Does anyone know how I can delete my appointments and not have them appear? In some cases, the same appointment is listed twice.
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May 6, 2011
My calendar and my memo pad will not transfer. I keep getting an error message - error code 0x80040057 Check documentation.
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Jan 11, 2010
Searched and can't find anything on this. I know 100% it's not a hardware issue, it has something to do with the software. I've loaded the latest OS, too.
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Dec 11, 2010
I have recently purchased a BB 8830 and activated my BB plan with Vodafone in India. But i am unable to get GPRS in caps and unable to get access to Internet or email.I have tried all possible things told by my Service provider
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May 26, 2012
I just upgraded from the 8830 to the BB Torch, I wanted to start fresh with settings and auto text so I didn't want to go with the conventional way of getting everything from my old phone to my new one. I got all my tasks, calendar, memo, and contacts by syncing with outlook. My question is this, is there an easy way to import all my old text messages? I use them a lot for reference, and would like to have them available on my new phone.
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Mar 3, 2010
The title pretty much sums it up - I have a client with a BB 8830 which isn't receiving e-mail from one single other person in their organisation (Unfortunately it's their assistant - the most important person for them to get e-mail from!). The e-mail system is a hosted exchange system, and they're set up with BES. They receive all of the e-mail fine in Outlook, but for some reason they're just not getting it on their Blackberry. Perhaps I'm phrasing my searches poorly, but I'm not seeing this issue anywhere else on the web. Can anyone point me in the right direction, or tell me what other information, if any, you might need?
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Jan 12, 2010
Does anyone know how to view movies sent via email? I get short videos sent from an IPhone and there appears to be no option to open it. They are MOV attachments.
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Nov 28, 2012
Solid red light, I found this in my closet and want to use as a back up phone. The battery has a red strip across in the small sticker .<br>I don't have wall charger just USB. When I plug in to computer with battery or without it just stays solid red . I don't have desktop manager btw.
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Feb 16, 2011
Call waiting funstion is not working on my Black berry 8830..
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Jul 3, 2012
I replaced my 8830 with a HTC EVO. I want to send the 8830 to my granddaughter so she can activate it on her local Sprint network. How do I reset the phone to factory default? It is version 4.2.
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May 21, 2010
Has anyone ever seen this notification before? It doesn't seem to link to anything, and only a BP gets rid of it. It always comes back within an hour or two though. It chimes like an SMS when I get it.
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Mar 2, 2011
My Black Berry Curve 8830 freezes up and I get the Hour glass symbol. I have 6.9 MB orf memory and a memory card with plenty of memory. I takes forever to go to websites..
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Jul 21, 2012
I have Blackberry 8830 World Edition and bought from Naptol (Online). When I have upgrade the software to 4.5 it is not connecting with GSM network. It showing APN list is empty...
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Apr 22, 2011
I have a BB8830 World Edition which was working perfectly before but just lost radio connections. It now displays SOS at the network notification area and would never connect to any GSM Network Carrier. I've swapped Sims, used the JL_Cmder to wipe and also restored back to factory setting but problem persisted.
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Feb 23, 2012
I have a BlackBerry 8830. The track ball is getting ornery. It will occasionally only function horizontally on the line it happens to be on. It won't go vertically. After fussing with it for a while, it starts working normally again.
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May 6, 2011
Phone will only vibrate when receiving calls
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Feb 26, 2012
I bought a new Verizon 8830 World Edition unlocked from ebay. I confirmed that its unlocked from MEPD command (although it says Network: ''Inactive'' instead of 'disabled').I tried using various GSM network SIMs (India) in it and everytime, it shows an active tower and full signal levels and displays the name of the network correctly. It looks as if its connected to the GSM service at full signal.However, placing calls fail and any call made to the number gives a 'Switched Off' message. i have tried: Battery pull & Wipe out.
About: v4.5.0.186 (Platform 3.4.0.59)
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Mar 6, 2010
I came from an 8830 WE. When I received a phone call on the 8830, if number was in my address book, the screen would show the name of the person, their location (work, home, etc), and the number as I had it formatted in the address book, such as (555) 555-5555.I imported the address book to my Tour, and everything looks exactly the same as far as how the data is formatted in each contact.However, when a person calls, the phone just shows the persons name with an unformatted phone number, such as 5554445565, and does not show where the person is calling from, such as (Home), like the 8830 did.
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Sep 4, 2010
I have tried severial times to move one picture. I have have tried using My Pictures/picture project/blackberry as the source. but all it wants to do is send all 4,000 pictures on my laptop to the chip.
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Aug 13, 2011
where I can obtain a new battery for a BB 8830 World Edition from a reputable source?
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