I forgot my passcode and have tried to restore my phone using iTunes, when I click restore it then downloads ios 7.1.1 software update for my phone, but when downloading it keeps coming up with an error saying that the network timed out, error -3259. ive tried it on both my laptop and my friends laptop and they've both said the same thing even on different laptops and network connections, ive updated iTunes and it still wont work, is there any way to fix this or will I have to go to the apple store, and will they be able to restore it for me?
I forgot my passcode and now it is saying IPhone is disabled connect to itunes and I tried to connect with itunes but nothing happened and I think I will have the option to unlock it by restore but I don't want my things to go is there any way that I can unlock it without restore.
I set a screen lock code today and used it several time with no problems. Tonight the unlock screen shows 'Enter Password to Unlock' but when I enter the pin code, it will not unlock.
I have had my iPhone unlocked by my carrier and now I need to do a Restore but I am offered the opportunity to restore from iCloud or from iTunes. Will it make any difference which one I choose?
I forgot my password.I'm trying to restore, but iTunes is telling me to turn off "Find my iPhone" before I can restore it. How is that possible if my password is forgotten?
if I can simply restore from iCloud directly on my phone, without having to directly connect to iTunes. Will the unlock process still finish if I restore via iCloud, or do I have to connect to iTunes?
I have an iphone 4 and it is now password locked. How can I unlock it? I connected it to iTunes and it says that it cannot open because it is password locked.
I wanted to shorten my original password from 6 characters to 4 so I went into Settings and chaged it now it reads my 'new password' as wrong and disbles my phone. CAn anyone give me a hand with this one??
I've just requested an unlock from my carrier (Vodafone UK) and for my number to be ported out. After both had happened I tried to follow Apple's support instructions, which told me to: backup the phone using iTunes; erase all content and settings; and restore from backup.
The restore fails subtly. It looks like the phone has unlocked -- with my new SIM it picks up the new carrier (T-Mobile UK). However, it seems to be stuck in a cycle that last about 7 seconds. The main slide-to-unlock screen appears, but is unresponsive. A few seconds later it flips to a black screen with the time-is-passing clock dial icon. This happens repeatedly. I'm using: iTunes 10.6.3.25 which has upgraded the iPhone to iOS 5.1.1
I can use iTunes to convert it to effectively a new phone that works fine, without any backed up content, using a factory restore.
- Is this a known problem with a known solution? I can't find anything matching the symptoms on the web.
- Is it worth booking in a visit to the Genius Bar?
Failing that, I have a backup with the content I want, I can open the files and see e.g. all the message history. Is there a reliable way of partially restoring the phone's content (say all contacts and message history) rather than a blunt iTunes restore-from-backup?
Have an iPhone 4s, that belonged to an employee that is no longer with us. He put a password on the phone. I need to get into phone without loosing any of the data. I do not have access to the computer that he used to sync with itunes. How can I reset password?
How do I unlock the screen on my Iphone? I recently changed the password and I forgot the new password.Now it is locked and cannot get into the Iphone to change the password.I do not want to lose my photos, music, apps, text messages, and email.