IPhone :: Restore From Backup Fails After Unlock
Jul 3, 2012
I've just requested an unlock from my carrier (Vodafone UK) and for my number to be ported out. After both had happened I tried to follow Apple's support instructions, which told me to: backup the phone using iTunes; erase all content and settings; and restore from backup.
The restore fails subtly. It looks like the phone has unlocked -- with my new SIM it picks up the new carrier (T-Mobile UK). However, it seems to be stuck in a cycle that last about 7 seconds. The main slide-to-unlock screen appears, but is unresponsive. A few seconds later it flips to a black screen with the time-is-passing clock dial icon. This happens repeatedly. I'm using: iTunes 10.6.3.25 which has upgraded the iPhone to iOS 5.1.1
I can use iTunes to convert it to effectively a new phone that works fine, without any backed up content, using a factory restore.
- Is this a known problem with a known solution? I can't find anything matching the symptoms on the web.
- Is it worth booking in a visit to the Genius Bar?
Failing that, I have a backup with the content I want, I can open the files and see e.g. all the message history. Is there a reliable way of partially restoring the phone's content (say all contacts and message history) rather than a blunt iTunes restore-from-backup?
Info:
iPhone 3GS, iOS 5.1.1
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Apr 23, 2012
My iPhone 4s was dropping calls left and right so I went to the Apple store and they gave me new hardware.I have a backup on iCloud but when I go to restore it...it takes an hour and then just gives me an error "can not restore from backup".I upgraded the new phone to 5.0.1 before syncing (my old one had 5.0.1)
Info:
apple, iOS 4, none
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Jun 3, 2012
I have updated my iPhone 4 to 5.1.1 and I can't restore my backup files because when I try to restore my backup iTunes shows that the backup is corrupted or not compatible with the iPhone
Info:
iPhone 4, iOS 5.1.1
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Jun 27, 2012
When setting up my new iPhone 4s, should I restore from icloud or itunes backup? Or set up as a new iPhone? The phone number is staying the same from my iPhone 4.
Info:
iPhone 4S
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May 30, 2012
I am having iPhone4, I upgraded it from firmware 4.1 to 5.1. iTunes Successfully upgraded the firmware but fails to restore my data. I am lost with everything, no contacts, no applications, no emails. When I click on the Continue Restore button it immediately give error "An Error Occoured while restoring this iPhone (-50)"
Info:iPhone 4, iOS 5.0.1
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Jun 1, 2012
how can i restore old mobile backup from iCloud backup to new phone?
Info:
iPhone 4S, iOS 5.1.1
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Apr 21, 2012
I have restored My Iphone 4s to Os 5.1 Yesterday.. every thing went fine .. at the time of restoring it from my previous backup .. iphone fails to restart ..... it is in continous loop of apple logo and busy icon thereafter ..
Info:
iPhone 4S, iOS 5.1
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Aug 8, 2010
I have just upgraded the firmware and have lost everything that was on my phone. I have tried to restore from back up but keeps coming up with "itunes could not restore the iphone "#######" because the back up session failed.
The back up was done just couple minutes before i upgraded and i have also tried previous back ups but none of them work.
Is there going to be a way to get the back up working?
Is there any one else with similiar troubles?
Information:
iphone
iOS 4
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Jul 6, 2010
I have lost ~20 pictures I took during my family's 4th of July event this weekend. It was the first time they have met my 17 month old daughter. Normally I wouldn't sweat loosing pictures, but these are very important to me.It restored every picture up until the backup I did before I left Sunday morning. I have tried A few different backups, one I made before I erased and synced my phone(new computer, old one was my work computer, no access to it).
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Jun 14, 2010
I'm planning to restore my iPhone while updating to iOS 4 since I've bee using the same old backup for 3 years or so now, installed a bunch of thing etc... so I want to start from scratch.
The only thing I don't want to lose are my SMS.I also don't want to jailbreak my iPhone.
What are the solution to backup only my SMS (so not regular iTunes backup) and then restore that only to my freshly installed iOS4?
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May 3, 2012
I finally updated my iPhone to 5.1. I waited so long because of the fiasco updating my iPod Touch when 5.0 first came out. I thought it worked, I was pleased Apple worked out the bugs. Lo and behold, all of my apps and folders disappeared before my eyes. No problem I thought, I did a back up. Restore from back up. Fifteen minutes later, it looks exactly the same. Isn't a backup supposed to be of everything on the system so that if something goes wrong, you just revert back to the back up and either try again or wait for the process to be fixed? Seriously, get your stuff together.
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May 19, 2012
if I restore factory setting to my iPhone, is it still possible to restore the backup from itune/ icloud to get the purchased apps and other informations?
Info:
iPhone 4, iOS 5.1
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Jun 27, 2012
I just updated to iOS 5.1.1 on my 3GS phone, previously using 5.0, while plugged into the computer and iTunes 10.6.3. I had the phone set to backup to iCloud, and ran a sync operation before updating.Does that not also create a backup?When the restore process began, it asked if I wanted to set up as a new phone or restore from backup. However the list of available backups did not have anything from today.The last one listed was from October 2011.So I cancelled that operation, went through the new phone setup and then it asked if I wanted to restore from iCloud. So I chose the most recent iCloud backup which was from around 6 AM this morning. Now it is in the process of downloading all my apps, pics, and perhaps music as well. I don't know but it's going to take HOURS to finish this.
Anyway I opened some apps that have already downloaded, and some app data appears to be intact. But other apps have nothing after October 2011. And I'm talking apps that have tracked my fitness and workout progress over the past 6 months, bike rides in the past few months, car fuel fillup and maintenance history since October, I'm talking LOTS of data that appears to be gone.What did I do wrong here? Did I not do what I should have done regarding backups? What is the point of backing up to iCloud if it's not going to back up all my app data?
Info:
iPhone 3GS, iOS 4.3.3, 16GB Black, 05.13.04 baseband
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Jun 9, 2012
I have been using my iPhone 4 as an iPod for a while because I'm waiting for AT&T to unlock it. I wanted to restore my phone to backup in my computer, but the restore button only restored my phone to factory settings, and it now tells me to activate the phone but I don't have the original SIM. Is there a way to restore to backup without activating the phone?
Info:
iPhone 4, iOS 5.1.1
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Dec 7, 2011
My 'backup and restore' app won't back up my text messages... it backs up the other things on the list for example the contacts, call logs, brower history etc. I would like to save the messages before I update my phone.Or unless there is another way of saving my messages, i.e. saving them onto a pc or something.I have a Sony Ericsson Xperia X10 Mini Pro.
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Jun 26, 2012
I click restore and my phone doesn't restore the last backup file?
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Oct 28, 2010
I had faced this issue when i last updated my phone when the 2.1 had come out.. I installed the latest Backup and Restore application as recomended by the SE update site.. Then backed up my files onto an already existing backup (which i think has corrupted the backup), hence overwriting the file.. After that i upgraded to 2.1 and restored my files, which failed because the contacts were not successfully imported (even though the Backup and Restore app said that the import was succesful.)
i was asked to repair the firmware using PC companion and hence want to backup succesfully without any problems. I cant risk loosing my contacts again. And i want to know from others in this forum if they have faced this issue on normal backup (not overwritten on an existing backup). [URL]
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Feb 8, 2012
the new screen unlock bar which has been released with the new 40.xx firmware is just a malfunction.The sensitifity is too high.If you wait till the animated bar is coming to the center, then touch it with the finger - and still it unlocks.I have so many problems with this new feature - the screen/key lock is unlocking so many times by itselfs..Does anybody else experiences these problems?
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Jul 11, 2010
Phone: N97mini v11.2.045
ovi suite: 2.1.1.1
everything was working fine until I updated the Ovi Suite to v 2.1.1.245 then phone wouldnt sync anymore. I restore the computer back to the date before the Ovi suite was updated taking it back to v 2.1.1.1. now the phone still wil not sync. any ideas ? (Im syncing with the usb cable). I often get a messege telling me to set my phone to "set my phones usb mode to ovi suite or PC Suite" which I do of course but no success just fails to sync evrytime now. wish I had nevver tryed to update the ovi software now.
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Jun 5, 2014
how to unlock iphone 5 backup ?
Info:
iPhone 5, iOS 7.1.1
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May 18, 2012
how to unlock iphone backup password i have upgrated from older version to new one4.1.1 and now it askink for password
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Jul 6, 2012
what is my pawword to unlock my iphone backup
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Jun 13, 2012
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Jun 30, 2012
I have had my iPhone unlocked by my carrier and now I need to do a Restore but I am offered the opportunity to restore from iCloud or from iTunes. Will it make any difference which one I choose?
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Sep 8, 2014
I forgot my password.I'm trying to restore, but iTunes is telling me to turn off "Find my iPhone" before I can restore it. How is that possible if my password is forgotten?
Info:
iPhone 4 (8GB), OS X Mavericks (10.9.4)
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Jan 12, 2010
I'm considering trying a JB on my phone, but I do not want to deal with plugging it in just to restart. To some people it's not a big deal, but my personal preference is to not have to deal with it. I just want to make sure I have the process correct:
1. Perform a backup of my iPhone in iTunes.
2. D/L, install, run Blackra1n
3. Phone will be JB'd, possibly untethered, which would be awesome.
4. If it ends up being a tethered JB, and I wish to undo everything, I can just restore from that backup in iTunes.
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Mar 13, 2012
how can i backup my phone to previous backup i lost info when doing update?
Info:
iPhone 4, iOS 5.1
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Mar 17, 2012
I broke my old iPhone 3G (16GB) so today I went to the Apple store, and got a new one for free by setting up an AT&T account (this free iPhone 3G is 8GB). I got home, plugged it in my laptop, and wanted to transfer my stuff from my old phone over to my new one so I clicked restore from last backup. When I did so, I got this error message: iTunes could not restore the iPhone because the backup was corrupt or not compatible with the iPhone that is being restored. I need to restore from my last backup but apparently it's corrupted?
Info:
iPhone 3G
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Mar 20, 2012
Had a problem with iphone, was issued a new one. In setting up iphone it restored from the wrong backup and I do not have my photos, favorite contacts, Can you restore from a specific backup
Info:
iPhone 3GS (8GB), iOS 5.1
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Apr 1, 2012
Need to restore from back up my 4G phone with new 4G.
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Apr 3, 2012
I was not aware of the 5.0 issues and upgraded 'to the latest version'. Then I had to chose to backup again and chose the wrong one. I need to restore from a later backup as I've currently got a backup from 2010, not from last week on my phone.
Info:
iPhone 4, iOS 5.1
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