IPhone 5c :: Has A Black Screen And Is Unresponsive
Sep 9, 2014
I just woke up this morning and my screen is black as if it wasn't turned on. I plugged it up to iTunes and it would beep every 5 minutes. I restored in and nothing happened.
Info:
iPhone 5c, iOS 7.1.1
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Apr 17, 2012
Last night I dropped my iPhone 3GS, and the screen was black and wouldn't respond to anything. I left it on the charger all night, and nothing happened still. I connected it to iTunes and it recognized the iPhone, but in protection mode. I tried restoring it, the screen turned white and it wouldn't restore. It says unknown error occured. Then after awhile the screen turns back to solid black.
Info:
iPhone 3GS, iOS 5.1
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Aug 22, 2015
I updated my phone to the new version. I noticed afterwards that the screen started becoming less responsive. When I was on a call, the screen would go black, and unresponsive. I couldn't hang up the calls. The phone also started freezing randomly. As I was sitting on my phone checking facebook, the screen cracked. Diagonally on the front. Not all the way through. Not the top of the screen - I can't touch or feel the crack.Â
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-The phone was not hot.Â
-The phone was not dropped.
-The phone has been in a tech21 Impactology case since day 1 - with a screen protector as well. I don't take the case off.Â
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I had planned on sending my phone for exchange  - because there is a bubble/defect in the front facing camera lens. The camera does not take clear pictures due to this. The phone is less than a year old, and I had not managed to get into the bell store yet.
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Nov 1, 2015
Having trouble with an unresponsive black screen, specifically when going in or out of range of your wifi or switching between lte and wifi?
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Apr 6, 2015
all of a sudden, after my dinner this evening, my S6 edge was completely unresponsive.
pressing the power button for 7+ seconds, as per Samsung, did not work at all. totally black screen, no response. pressing the volume DOWN button, power button, and the home button, also to no avail. on the other hand, while on the phone to TMobile's customer service to report this non-functional brand new phone,
i was continuing to press the abovementioned buttons frantically. well, while i was talking to TMobile via my landline, the phone eventually booted up. this was VERY haphazard. The only thing i recall reading about this was to press the power button for 7 seconds, which Samsung had said was the equivalent of pulling out the battery.
right. that's bogus. that did nothing for me. yet, by pressing the volume up or down button PLUS the power button PLUS the home button,
i don't know exactly which combination eventually worked, as i was trying various permutations, eventually, the phone booted up. this does not give me confidence in this phone.
What eventually i did to make this phone boot up eventually. all i did was to be on the phone with TMobile and press the power button plus the volume up or down button, plus the home button, and eventually, it rebooted and came back to life.
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Aug 29, 2011
This has happened to me about three times. I always manually press the power key to turn off the display and lock the phone before placing it in my pocket. Three times now, I have removed the phone from my pocket and found the soft keys lit up but the screen is black. The only key that responds is the power button... nothing else works. Every press of the power button toggles the soft key backlight, but nothing else. The only remedy I have found is to pull the battery.
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Dec 28, 2015
My phone was working fine one minute, but the next thing I know it turns off, the led starts blinking blue and the screen refuses to turn on. If I hold the volume button and the power button, the phone vibrates and the led stops blinking indicating that the phone powered off. I can then power it back on and it vibrates and the led starts blinking again indicating it is powered on, but the screen remains completely black and does not show any boot up animations or respond to any touches. As you can probably guess, with an unresponsive display I can't boot into recovery mode or anything.
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Sep 2, 2014
my iPhone 5c screen became unresponsive it's on home screen and won't let me slide to open so I can't restart it, I tried restarting it and didn't work and just restored it and still not working,
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Mar 14, 2012
For the last couple of weeks my screen has been starting to act kind of weird. The problem is that the screen become unresponsive from time to time. For the most of the time when the screen stop responding I can "reset" it by pressing the sleep-button and then wake the phone up again or tilt it to landscape-mode. It's very enoying and I don´t know what to do. For example, just a regular text/sms takes like 8-9 "resets" as described above, to finish.
I use the latest software for both iOS and iTunes. The phone has not been a subject to "brute force" or any kind of liquids and part from a few very small scratches the phone looks like new (kind of).
Info:
iPhone 3GS, iOS 5.1
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Sep 5, 2014
I've been having some trouble lately; with my iPhone 5s running iOS 7.1.2, 64 gigabytes of storage. It was running completely fine until a couple of days ago, when the screen began to not react to my touch. I initially thought it was a hardware problem, but the phone has not taken any damage as far as I can tell and the screen resumes working when I restart it. The screen works, for the most part, on the right side; but from the left edge to about a centimeter in it is completely unresponsive.
Occasionally, the phone will begin to act as if I am tapping it on the left side, although I am not touching it. Turning the phone on and off again provided a temporary fix, as did hard resetting it and factory restoring it, but after a few minutes of being on it becomes unresponsive again. I cannot unlock it without using the fingerprint reader due to the unresponsiveness, but once I do unlock it there is not much I can do without the left side.
I tried removing the screen protector but nothing happened, so that is eliminated. I did, however, get a new SIM card and service carrier recently, but that seems unconnected. The climate I now live in is much more humid, so that could be a problem, but a new, state-of-the-art phone like the 5s shouldn't be having problems with that, right?
Info:
iPhone 5s, iOS 7.1.2, AT&T Unlocked
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Sep 8, 2014
I'm having trouble with my new iPhone 5s, I'm using the latest software iOS 7.1.2.
I just got the phone today and set it up no more than 2 hours ago And what im experiencing is when I scroll down the screen will jump back to the top of the page I'm on. When I do scroll successfully my finger remains on the screen but the screen keeps rolling down quite quickly. Pressing buttons sometimes won't register and when it does it registers on a letter or number near the one I chose, I understand it could be because I use my thumbs so I've tried index fingers and get the same effect.
Also dragging apps won't work as when I try to do it, it's like I'm removing my finger from the screen and the app jumps back to the original place.
I've done a hard reset soft reset wiped the phone started from scratch cleaned the screen even washed my hands, and still no solution.
Info:
iPhone 5s, iOS 7.1.2
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Dec 10, 2014
First my screen wouldn't respond, then it turned white and it isn't responding to anything. I have assistive touch but even with that it wont do anything.
Info:
iPhone 4S, iOS 8
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Jun 4, 2014
I started noticing this problem on my phone (iPhone 5s, iOS 7.1.1) where my screen would kind of go haywire without me touching it. For example, if I'm browsing through Vine, it would automatically scroll all the way up as if I had pressed the info bar on top (the one that lets you scroll all the way up with one touch) and then would keep trying to pull down to refresh all by itself. The problem would temporarily go away when I locked the screen, but it would come back once in a while. At this point, I tried turning it on/off, doing a reset by holding the home and power buttons, and restoring it from a backup.Â
Now, the problem has escalated to where the entire screen is unresponsive to touch at first unlocking. It was a minor nuisance, until the entire screen would stop responding while the phone was unlocked and I had been using it. I tried turning it on/off and the reset with the home/power buttons, but the problem would still come up. At this point, I ended up doing a complete restoration of my phone and deleted everything I had on there. The problem seemed to go away last night, but this morning, after I unplugged it from its charger, the problem was back.Â
My current issue now is that the touch screen is unresponsive when I first try to unlock it, but I lock and re-unlock it and the screen works fine. But I have to do this EVERY SINGLE TIME I want to use my phone.
Info:
iPhone 5s, iOS 7.1.1
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Sep 3, 2014
My screen stopped responding earlier today, except for AssistiveTouch, which is not enoough. Also, my lock button stopped working some time ago, so I have no way to power off my phone to my knowledge. I've created a back up of my iPhone on iTunes, but can't restore it or factory reset it because I can't get into my phone to disable Find My iPhone. I also am not connected to wifi, and have no data plan, so Siri is unavailable. I attempted using iCloud earlier to erase my iPhone, which it tried to do, but could not as I'm not on wifi. However, I was given the option to remove my iPhone from the iCloud, which I read earlier would disable Find My iPhone, but iTunes still says it is enabled and I must disable it before reseting or restoring.
Info:
iPhone 4S
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Feb 21, 2010
My iPhone's image keeps automatically enlarging. The touchscreen is also bearly responsive. I haven't dropped it and I've only ever used applications from the istore. I recently purchased some music from the istore the same day. I've tried restoring and resetting nothing seems to work. It goes back to the enlarged image.
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Dec 3, 2014
replaced screen on iPhone 5s now screen works but touch is unresponsive. What is probable cause?
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Jun 5, 2014
iPhone 5s Screen is not responding. I have done the hardware reset by holding the home button and the lock button however it did not solve the problem I want to back up my data however there isnt a way of doing this without unlocking the phone. Is there any way I can do this.
Info:
iPhone 5s, iOS 7.1
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Jun 29, 2014
the right hand side of the screen on my IPhone 5 is unresponsive and has lines running down it after i dropped it. How can i do a full software restore when i can't put my password in the phone to switch off find my iPhone?
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Sep 12, 2014
My iPhone 5s has just started to freeze, display lines across the screen, and become generally unresponsive.
Info:
iPhone 5s, iOS 7.1.2
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Mar 4, 2010
I am helping out a friend who has a Nokia 6280. She claimed that it's infected by a virus because her problems started after using a Bluetooth headset. I don't quite believe this as I've heard it's more likely to be struck by lightning than to have this phone infected with a virus. Anyhow, the problem is the following: When you power on the phone, you get the Nokia handshake, then the phone loads. However, as soon as the phone loads, a bunch of black lines appear to streak across the screen rendering it black. That's not a huge issue because it goes away after a few seconds. Now I've read this could be an issue related to the ribbon that connects to the screen, but the screen turning black does not occur in any other instance other than right after when the main screen appears. I can play with the slider all day and nothing will happen, but like clockwork the problem appears after the phone loads.What gives? The phone works fine otherwise, so what could the problem be? If you need any more information I will be happy to provide. I've uploaded a video of this issue here (using my 5800 XpressMusic at night - the quality isn't that great sorry, but it does show the problem). Pardon the audio - my kids were watching Spongebob Squarepants so you might want to turn the audio all the way down! I guess my question is two-fold:
1) can this in fact be the result of a virus?
2) if this isn't due to a virus, what is it due to?
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May 20, 2012
I have been having this bro;em yesterday and also today when i woke up. My Verizon iPhone 4S touch screen is un responsive sometimes then it workes other times. My Sleep/WAke button also doesnt work. My phone thinks that my sleep button is always being pushed so if my touch sreen is working i can do anything becuase my phone puts it self to sleep when i unlock it. I was on IOS 5.0.1 and then updated to IOS 5.1.1 thinking that this would help me but i didnt.
Info:
iPhone 4S, iOS 5.1.1
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Dec 26, 2011
I have this weird thing going on with my Atrix. I've had it for about six months and it was fine until now. What happens is that the touchscreen stops responding after it is turned off (pressing the power button) and back on. I can't unlock the phone, but the volume buttons are still responsive and I can still turn off the screen. If i reboot it (by removing the battery), it boots up just fine, with the screen working perfectly. It'll sometimes stop working when ending a call. The weird thing is that it doesn't happen everytime I turn off the screen, and when it happens, if I turn it off and back on it sometimes starts working again. It also seems to happen more frequently when the battery is low.
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Jun 29, 2014
I had an authorized seller replace the broken screen on my iPhone 4S, but now the bottom dock of icons is unresponsive. Weird thing is that I can't access the icons on the dock, nor open the lantern / calculator / clock / camera on the icons when I pull up the quick menu, but aside from that, that part of the screen works ... I can use the keyboard completely, you name it, everything except the icons on the dock and the bottom ones on the pull up menu ! Â
The guy who fixed my screen said it must be a software glitch, but I've restarted and restored the phone (from backup and as a new one) and the problem is still there !Â
Any chance he messed up something while changing the screen ?Â
Also, iPhone isn't (and has never been) jailbroken or anything of the sorts
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Jun 18, 2012
My phone screen went blank/black for no apparent reason. Calls come in butcannotsee anything on screen.
Info:
iPhone 4S
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Jun 28, 2012
I have a iphone 3g and I am having big problems accessing my apps. Everytime I go to use a app e.g facebook or ebay the scrieen goes black and then goes back to the home screen. It also seems to be taking forever to got to make a phone call. What can I do as one of the main reasons for getting this phone was using the apps
Info:
iPhone 3G
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Mar 21, 2012
My iphone4 screen is all balck when its on and i couldnt see anything on the screen?
Info:
iPad 2 Wi-Fi, iOS 5.0.1
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Apr 5, 2012
I accepted the update for ios and now my phone is going from black screen to apple screen. I have tried turning it off and holding both buttons NOTHING! I also hooked it up to my computer and went onto iTunes and it does not show as a devise?
Info:
iPhone 3GS
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Dec 10, 2014
I got an iPhone 5s what the screen is totally black, but the touch screen and other functions are still working, has been replaced the LCD but it keep doing the same way.
Info:
iPhone 5s, iOS 8.1.1
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Jan 4, 2010
Since I have installed the last update my screen very often doesn't react.For instance if I have an incoming call I cannot pick it up by "sliding" the screen does not react.I use this phone for business and it is just not acceptable that I am missing a lot of customer calls because of this problem.
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Sep 4, 2015
Recently my screen has become unresponsive during phone calls. It would go black and would not respond to double taps or push of the power button.
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Aug 29, 2013
For the past week i've been facing issue with my touch screen. As in, one column of the screen is unresponsive. I've tried my best to solve it using factory reset through phone and sony pc companion, but went it vein.
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