IPhone 5 :: Screen Is Unresponsive - How To Backup Data
Jun 5, 2014
iPhone 5s Screen is not responding. I have done the hardware reset by holding the home button and the lock button however it did not solve the problem I want to back up my data however there isnt a way of doing this without unlocking the phone. Is there any way I can do this.
Info:
iPhone 5s, iOS 7.1
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Sep 11, 2015
My screen is totally broken. Display and Touch are both failed. I want to back up my data , but the USB Debugging is not opened. The phone is rooted already. How to backup my data?
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Sep 2, 2014
my iPhone 5c screen became unresponsive it's on home screen and won't let me slide to open so I can't restart it, I tried restarting it and didn't work and just restored it and still not working,
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Nov 17, 2015
I reflashed all the factory images to my Nexus 6P (except userdata), and then restored a TWRP backup of the data partition. This worked, my phone boots up and obviously has my installed apps, etc. But... on the Nexus 6P when you restart the phone you have to enter your lock pattern or PIN. My phone was previously configured with a pattern. It seems the TWRP data backup didn't backup the lock pattern, because it doesn't recognize my pattern.
My fingerprint is recognized, but on the Nexus 6P you still have to enter the lock pattern or PIN when you first reboot. So, I have no way to get into the phone. I tried setting a new lock screen password with Android Device Manager, but it doesn't work. I still get the screen asking for the lock pattern. Is there any way I can get into my phone without blowing away all the data?
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Mar 14, 2012
For the last couple of weeks my screen has been starting to act kind of weird. The problem is that the screen become unresponsive from time to time. For the most of the time when the screen stop responding I can "reset" it by pressing the sleep-button and then wake the phone up again or tilt it to landscape-mode. It's very enoying and I don´t know what to do. For example, just a regular text/sms takes like 8-9 "resets" as described above, to finish.
I use the latest software for both iOS and iTunes. The phone has not been a subject to "brute force" or any kind of liquids and part from a few very small scratches the phone looks like new (kind of).
Info:
iPhone 3GS, iOS 5.1
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Sep 5, 2014
I've been having some trouble lately; with my iPhone 5s running iOS 7.1.2, 64 gigabytes of storage. It was running completely fine until a couple of days ago, when the screen began to not react to my touch. I initially thought it was a hardware problem, but the phone has not taken any damage as far as I can tell and the screen resumes working when I restart it. The screen works, for the most part, on the right side; but from the left edge to about a centimeter in it is completely unresponsive.
Occasionally, the phone will begin to act as if I am tapping it on the left side, although I am not touching it. Turning the phone on and off again provided a temporary fix, as did hard resetting it and factory restoring it, but after a few minutes of being on it becomes unresponsive again. I cannot unlock it without using the fingerprint reader due to the unresponsiveness, but once I do unlock it there is not much I can do without the left side.
I tried removing the screen protector but nothing happened, so that is eliminated. I did, however, get a new SIM card and service carrier recently, but that seems unconnected. The climate I now live in is much more humid, so that could be a problem, but a new, state-of-the-art phone like the 5s shouldn't be having problems with that, right?
Info:
iPhone 5s, iOS 7.1.2, AT&T Unlocked
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Sep 8, 2014
I'm having trouble with my new iPhone 5s, I'm using the latest software iOS 7.1.2.
I just got the phone today and set it up no more than 2 hours ago And what im experiencing is when I scroll down the screen will jump back to the top of the page I'm on. When I do scroll successfully my finger remains on the screen but the screen keeps rolling down quite quickly. Pressing buttons sometimes won't register and when it does it registers on a letter or number near the one I chose, I understand it could be because I use my thumbs so I've tried index fingers and get the same effect.
Also dragging apps won't work as when I try to do it, it's like I'm removing my finger from the screen and the app jumps back to the original place.
I've done a hard reset soft reset wiped the phone started from scratch cleaned the screen even washed my hands, and still no solution.
Info:
iPhone 5s, iOS 7.1.2
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Dec 10, 2014
First my screen wouldn't respond, then it turned white and it isn't responding to anything. I have assistive touch but even with that it wont do anything.
Info:
iPhone 4S, iOS 8
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Sep 9, 2014
I just woke up this morning and my screen is black as if it wasn't turned on. I plugged it up to iTunes and it would beep every 5 minutes. I restored in and nothing happened.
Info:
iPhone 5c, iOS 7.1.1
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Jun 4, 2014
I started noticing this problem on my phone (iPhone 5s, iOS 7.1.1) where my screen would kind of go haywire without me touching it. For example, if I'm browsing through Vine, it would automatically scroll all the way up as if I had pressed the info bar on top (the one that lets you scroll all the way up with one touch) and then would keep trying to pull down to refresh all by itself. The problem would temporarily go away when I locked the screen, but it would come back once in a while. At this point, I tried turning it on/off, doing a reset by holding the home and power buttons, and restoring it from a backup.Â
Now, the problem has escalated to where the entire screen is unresponsive to touch at first unlocking. It was a minor nuisance, until the entire screen would stop responding while the phone was unlocked and I had been using it. I tried turning it on/off and the reset with the home/power buttons, but the problem would still come up. At this point, I ended up doing a complete restoration of my phone and deleted everything I had on there. The problem seemed to go away last night, but this morning, after I unplugged it from its charger, the problem was back.Â
My current issue now is that the touch screen is unresponsive when I first try to unlock it, but I lock and re-unlock it and the screen works fine. But I have to do this EVERY SINGLE TIME I want to use my phone.
Info:
iPhone 5s, iOS 7.1.1
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Sep 3, 2014
My screen stopped responding earlier today, except for AssistiveTouch, which is not enoough. Also, my lock button stopped working some time ago, so I have no way to power off my phone to my knowledge. I've created a back up of my iPhone on iTunes, but can't restore it or factory reset it because I can't get into my phone to disable Find My iPhone. I also am not connected to wifi, and have no data plan, so Siri is unavailable. I attempted using iCloud earlier to erase my iPhone, which it tried to do, but could not as I'm not on wifi. However, I was given the option to remove my iPhone from the iCloud, which I read earlier would disable Find My iPhone, but iTunes still says it is enabled and I must disable it before reseting or restoring.
Info:
iPhone 4S
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Feb 21, 2010
My iPhone's image keeps automatically enlarging. The touchscreen is also bearly responsive. I haven't dropped it and I've only ever used applications from the istore. I recently purchased some music from the istore the same day. I've tried restoring and resetting nothing seems to work. It goes back to the enlarged image.
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Apr 17, 2012
Last night I dropped my iPhone 3GS, and the screen was black and wouldn't respond to anything. I left it on the charger all night, and nothing happened still. I connected it to iTunes and it recognized the iPhone, but in protection mode. I tried restoring it, the screen turned white and it wouldn't restore. It says unknown error occured. Then after awhile the screen turns back to solid black.
Info:
iPhone 3GS, iOS 5.1
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Dec 3, 2014
replaced screen on iPhone 5s now screen works but touch is unresponsive. What is probable cause?
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Jun 29, 2014
the right hand side of the screen on my IPhone 5 is unresponsive and has lines running down it after i dropped it. How can i do a full software restore when i can't put my password in the phone to switch off find my iPhone?
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Sep 12, 2014
My iPhone 5s has just started to freeze, display lines across the screen, and become generally unresponsive.
Info:
iPhone 5s, iOS 7.1.2
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Jun 16, 2011
When i Connect the Data cable to the computer , the nokia e7-00 becomes unresponsive or hangs and nothing can be done. Is there a specific setting to be done or is it a issue
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Oct 9, 2011
I have had this error message on my Curve 8520.What solutions are there besides wipping the data on the device.Is there a way to backup the data before erasing all the data? I have looked into these solutions: url...The solution using JL_Cmder/javaloader its not working as I have XP64 and OS X.Desktop manager does not recognize the device and/or freezes. Hence I am unable to do a backup.
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May 20, 2012
I have been having this bro;em yesterday and also today when i woke up. My Verizon iPhone 4S touch screen is un responsive sometimes then it workes other times. My Sleep/WAke button also doesnt work. My phone thinks that my sleep button is always being pushed so if my touch sreen is working i can do anything becuase my phone puts it self to sleep when i unlock it. I was on IOS 5.0.1 and then updated to IOS 5.1.1 thinking that this would help me but i didnt.
Info:
iPhone 4S, iOS 5.1.1
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Dec 26, 2011
I have this weird thing going on with my Atrix. I've had it for about six months and it was fine until now. What happens is that the touchscreen stops responding after it is turned off (pressing the power button) and back on. I can't unlock the phone, but the volume buttons are still responsive and I can still turn off the screen. If i reboot it (by removing the battery), it boots up just fine, with the screen working perfectly. It'll sometimes stop working when ending a call. The weird thing is that it doesn't happen everytime I turn off the screen, and when it happens, if I turn it off and back on it sometimes starts working again. It also seems to happen more frequently when the battery is low.
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Jun 29, 2014
I had an authorized seller replace the broken screen on my iPhone 4S, but now the bottom dock of icons is unresponsive. Weird thing is that I can't access the icons on the dock, nor open the lantern / calculator / clock / camera on the icons when I pull up the quick menu, but aside from that, that part of the screen works ... I can use the keyboard completely, you name it, everything except the icons on the dock and the bottom ones on the pull up menu ! Â
The guy who fixed my screen said it must be a software glitch, but I've restarted and restored the phone (from backup and as a new one) and the problem is still there !Â
Any chance he messed up something while changing the screen ?Â
Also, iPhone isn't (and has never been) jailbroken or anything of the sorts
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Jun 6, 2012
I recently got an iPhone 4S at an Apple store. They set it up for me, and instructed me how to backup my old iPhone onto my new one later. It's been a few days. If do the backup now, will I lose items added on the new phone since I've been using it?
Info:
iPhone
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Jul 1, 2012
I want to use iTunes to backup my iPhone but I want it to do it the same as iCloud does. So I want it to save app data as well when I try and do it I can store the apps on my computer but not the app data.
Info:
iPhone 4S, iOS 5.1.1
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Dec 9, 2014
how do i back up data without unlocking iphone 4s
Info:
iPhone 4S
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May 23, 2010
I have a jailbroken phone and since i have jailbroken, I have made progress in games. Since it is jailbroken, can I still backup this data using itunes? Is there another way to backup?
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Mar 31, 2012
how do i transfer data from a backup on icloud to iphone
Info:
iPhone 4S, iOS 5
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Apr 24, 2012
Anyone is able to tell me what is the data that is NOT saved in a normal backup?For example I am sure about the music, if you don't specifically sync the music, this is not saved and automatically restored during a backup restore (I just did a backup from iphone 3GS and restored data on the 4S).Do you know if there is any other data that is not copied?
Info:
iPhone 3GS, iOS 5.1
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May 11, 2012
My iphone 3gs is not active..
Info:
iPhone 3GS, iOS 4.1
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May 15, 2012
can i back up more than one iphone to the same (pc) computer and keep the data separate?
Info:
iPhone 4, using pc for backup
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May 16, 2012
I have an iPhone that has already been synced with an HP laptop. This PC is now in need of repair but the price of repair was too costly so I bought a MacBook Pro to replace it.I would like to now sync my iPhone with my new MacBook using iTunes but when I attempt this I get a message stating that all the information in my iPhone will be replaced by all the information in iTunes (which is nothing). I cannot afford to lose all the information in my iPhone but also I cannot update my iPhone using iTunes because it has not been paired with my new MacBook and I am told that it can only be paired with one computer at a time. I cannot unpair it with my old PC because my old PC doesn't even boot up anymore.I was told that I could Backup the information in my iPhone by control clicking on the icon in the toolbar to the left of the iTunes screen which would then let me sync safely. I have now done this but I still have nothing to show for this in the iTunes library (no music, photos, notes, contacts etc.) and I have no idea where this backup has been stored. Also in the help menu in iTunes it says that media files such as songs, videos and some photos AREN'T backed up but can be restored by syncing with iTunes (how is this possible to restore something that hasn't been backed up in the first place?).
Info:
iPhone 4, Mac OS X (10.7.4)
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Jun 18, 2012
I had to switch iPhones and tried to restore my Data to another iPhone. iTunes always tells me: „... cannot restore because iPhone is not compatible or backup is corrupt". My "old" iPhone with all the data on it is already in use with another config. So I went back and tried with my old one (btw. both iPhone 4s 5.1.1 iOS iTunes is 10.6.3 (25)), same message!
I restored my MobileSync folder by using TimeMachine and tried the last 8 backups to restore and failed every time with the same message. I can access the backup by using MobileSyncBrowser or iPhoneBackup Extractor. The Data is there and accessible. How can I restore the data to my iphone? Is there a way to check backups why they are corrupt an fix them? Are there different iOS5.1.1 builds? Is there a way to check the Backup for the exact iOS Build?
Info:
iPhone 4S, iOS 5.1.1
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