Xseries :: Nokia X3-02 Keeps Restarting?
Oct 9, 2011
I bought a new Nokia X3-02 mobile last week, Since the day I bought the phone it keeps restarting all the time, I tried reset to factory settings, and even upgraded firmware to latest 6.00 version. Even then it keeps restarting all the time. I am a regular Nokia Mobile phone user for many years with varieties of Nokia Phones, but this phone really made me desperate. When I goto the salesman, he asked me to goto service centre. And it started eating lot of my time running behing this problem between service centre and shop. Service centre says they can't do anything on this restart problem. I paid almost 8000 Indian rupees for this phone. Local chinese mobiles abailable in market are found more reliable atleast for the first fre years.
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May 19, 2010
I've just used Ovi Suite to install the update v20.0.005 to my X6 16gb and now the phone keeps restarting. Before I installed the update, I did a back up of my phone contents. Now, after the update I can't restore the backup because the phone keeps restarting. My Ovi Suite is the latest version (v2.1.1.1). Is this a known issue and when will Nokia be releasing a patch for this update to fix the issue?
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Jun 16, 2011
the N8 has the ability that if you hold the power button for several seconds it will restart the device. can the X6 do something similar? Greece Nokia X6 RM-559 v32.0.002
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Aug 25, 2010
I can't turn on the phone because the phone stacks in a blank Nokia logo and then turns off. When I try to connect in the PC nothing happens and when I try to put the battery into the device. it turns on by itself and restarting sevaral times. I dont know what kind of problem I am facing.
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Jan 26, 2010
I just got an e63 and for the most part, it's a great phone and I love it. However, when I am at home.. it constantly freezes while I compose a text and then restarts. That, or it just restarts over and over while I am not even touching it.I keep trying to hard reset it.. so I type in that code and it says "requesting..." and then says "request not complete".It's weird because the ONLY time it acts this way.. is when I'm at home.. any other place, it's perfectly fine. Has anyone else had this problem and if so, how did you fix it?
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Apr 21, 2010
I tried a lot of methods to solve this problem (restart, reflash, hard and soft reset, run it without memory card, put papers near the battery, changed some settings..) - anything doesn't work for me. I know that on net are a lot of topics like this one, but i think i tried all recommended solutions to solve it.. I updated my 5800XM to v50 firmware, after it was done, i started it and i enjoyed the KS, music player etc.. But after a while (like 3-4mins) my phone restarts (restart without needed to insert PIN code). I said, it's ok. But now it restarts every 3-4 mins. I found the solution - when the screen is not lighting (sleeping), it wouldn't restart. But i need to work with it, so this is useless.. Any help please?
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Jun 20, 2010
N96 has restarting after 10 min until using music player or navigation or other multimedia. In service has again flash and they claim that isn't problem in software then in hardware part. They think that’s RGB chip is heating so recommend changing motherboard.
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Feb 10, 2010
My mobile: N96 (SW 30.033, RM-247, Nokia China,Purchased before 15 month, Riyadh Saudi Arabia)before two days I switch off my mobile and restart it but the white screen come then nokia screen coming but the phone stop and after one minute it restart itself again and same things then restart, I try to remove the battery and wait half hour and start the phone but same problem.
So after many trials I make 4-key phone memory format so the phone restart and I was too much happy but I lost the contacts as it is stored in the phone memory in addition to all my exchange email and nokia email, so I was having back up so I connect it to PC Suit and I restore the contacts from my nokia back but after finishing it was asking for restart and the crises happened again and same previous, stopping at nokia screen then restart restart restart.So again I make phone memory and I using synchronization between my mobile and outlook to return my contacts and I don't know what will happened if I restart my phone.
I don't know what to do as my phone warranty is one year and nokia care will not accept to check it and I don't think that there is qualified shop can repair such this type of problems.IM too much disappointed from nokia and I feel that these type of mobiles designed to work for one year only and if you ask help from nokia care after one year they will not accept.
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Jul 26, 2010
when I turn it on it restarts a few times and then turns off. how can I fix this. have this happened to anyone else? I wont bring it to Nokia care centre.
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Nov 2, 2011
I have no clue what is going on but my N8 just sometimes shuts down and restarts, ive updated to the latest version.
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Feb 17, 2010
my n900 restarts everytime it goes to sleep wether it times out or i use the slide lock thing, i have flashed the firmware with the newest and the oldest ones using the NSU and the flasher util, I have also flashed the emmc.The code when using terminal with cat /proc/bootreason is 32wd_to everytime. The only time it doesnt reboot is when I have media player open playing a song in which case it work as it is suppoed to. I can use the device for hours without a reboot aslong as I dont let it go to sleep.
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Jan 22, 2010
the phone keeps restarting itself (it is now up to 5 times a day if not more!!!), and at night it even turns itself off (I mean I wake up in the morning and the phone is off). The other bug is that I cannot exit applications through the "open apps" menu (which is accessed by long-pressing the menu button). When I try to exit an application through there the phone crashes.
I did hard reset, soft reset, formatted E drive (each of those several times btw) and none of this helped. I took it to the nokia care center (the only one in Israel BTW!) and they said that they've never heard of those problems and it shouldn't happen, so they reinstalled my firmware. After that didn't work, I came back to them and they tried reinstalling the firmware again (they thought something maybe went wrong last time) and that didn't work either................
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Feb 14, 2012
I updated my Nokia C7-00 to Belle update on 9th Feb, 2012 and i have been having some damn serous trouble with it, despite of a huge waiting time for it's arrival, it was said that Nokia is trying to make it as flawless as possible, but i don't get the thing that why is my C7-00 re-starting so often, i.e every minute or two, i have FLASHED to original C7-00 4 times, can you imagine 4 times FLASHED.I am damn not happy to what's going on, as soon as i start to open 3-4 apps, phone just gives up and goes back to it's restart and comes back to main home screen.Specially when i open apps like QuickOffice Pro, Adobe Reader etc...
I am at all not happy with what's going on, and want Nokia to address it's restart issues by the end of the Feb atmost, otherwise i have no option other than to trash it. Extra Apps Installed on Device by me Opera Mobile, cuteTue, fMobi, Mr. Applock, Fruit Ninja, Swype And, 1 more thing everytime the device is restarted it loses all it's configuration of the single, contacts image display on the homescreen, single and multiple favourites contacts get lost from the screen, and i have to re-add them manually.
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Oct 29, 2011
I have a Nokia E6, i installed the Kaspersky mobile anti virus and was using the trial version. After the trial period got over i purchased a new license and uninstalled the trial version. I installed fresh copy of Kaspersky and now my phone keeps restarting within 15 seconds of swichting on. this goes on for about 3-4 times and then the phone just not start.
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Jan 28, 2012
I have a nokia E7 symbian Anna and it is restarting himself sometime's
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Feb 23, 2012
After succesfull upgrading to Symbian Belle(111.030.0609) my Nokia N8 has started self restarting. It restart more than 20 times a day, even if no application is running and all widgets are closed. I reinstalled Symbian Belle, but nothing changed.With Symbian Anna i haven't noticed that my Nokia N8 has performed self restart.
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Feb 27, 2011
I have just bought this Nokia E7 from Singapore. Since my purchase I have noticed my phone keeps on restarting all the time. When I am browsing through my contacts or going through my sms, all of sudden the screen goes white and the NOKIA logo comes and it restarts. Did a installation of firmware and hardreset too.I took it to Nokia Singapore and they kept the phone for a few hours and said the problem is solved. The problem still continues and Nokia Singapore cannot help me further.Also I cannot install Nokia OVI Application on my E7, it dowloads the file then says installation failed.
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Apr 11, 2012
I bought my asha 302 few days back and I am having issue in it, as it some times restarts again on its own. I don't know why? Is there software issue as there is no firmware update available for it yet by Nokia.
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Jul 5, 2010
I recently brought a new nokia e52 and wantd 2 hear its music quality. I inserted my headphones pin in the jack only half not knowing that it should be fully inserted. I started playing a song but was unable 2 hear anything and it restarted automatically. I tried inserting it fully but it didnt work out until my brother showed me. I did this thrice and the phone restarted thrice. Now it goes fully into the jack. So is there a problem with my phone or is it normal coz now i can insert it fully and listen 2 my music clearly.
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Jul 31, 2010
I have bought a new 5800 5 days ago and i have been using it without a sim card. There was no problem. Yesterday i started using it with my sim card and it kept restarting itself. My version is v50 and i have already tried hard and soft reset. Also no problem with memory card. I tried my friends sim on my phone and still same problem.my apps are from ovi store . On offline mode it works fine but when i start to use sim card it reboots in 3 minutes. Any ideas before a nokia care center?
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May 8, 2010
I have had my 5230 since Dec and have tried to use the maps but with no success. I have followed numerous instructions fron these forums again with no success.My prob is that when i attempt to use the Ovimap, I get to the main menu and press Position the map shows for a couple of minutes, yellow bar at bottom blinks then phone restarts.Any help would be great.
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Jan 15, 2010
For some reason, my N97 just started to restart itself as i was charging it. and now I can't get pass the startup screen.
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May 19, 2010
I've just used Ovi Suite to install the update v20.0.005 to my X6 16gb and now the phone keeps restarting. Before I installed the update, I did a back up of my phone contents. Now, after the update I can't restore the backup because the phone keeps restarting. My Ovi Suite is the latest version (v2.1.1.1). Is this a known issue and when will Nokia be releasing a patch for this update to fix the issue?
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Jun 17, 2010
Whenever i connect my nokia x6 via usb in pc suite or media transfer mode with ovi suite running, it shows the phone as connected, but then the phone restarts automatically & shows up as disconnected.This just goes on (restarting). I am able to connect through bluetooth & also previously I had worked using the usb cable.I dont think its a hardware problem.
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Mar 9, 2011
I know there was another topic like this, but it was "solved" and mine is different. I do not have mobile docs installed or that Kaspersky Mobile Security, which was the case for others. But about every 30mins (sometimes every 10, other times every hour) my E7 freezes up and restarts. I have not found a commonality as to why it restarts. When I first got the phone, I thought it was because I was "playing" with it too much and had too many apps running at once, but now that is not the case.
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Nov 11, 2010
here are reports of N8 getting stuck, crashing, freezing during a simple voice call or using Ovi Maps / GPS or doing simple operations in some applications.There are reports N8 auto-restarts, reboots by itself.There are reports N8 is bricked, dead. t cannot start anymore.1. Is this freezing a problem only with N8 or does it happen ith C7, C6 or other Symbian^3 phones?. . . . (like E7 for the guys who got earlier a review unit)2. Does the freezing of the OS occurs with Symbian s60v5 as well -ike N97, Nokia 5800, 5230?
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Apr 19, 2012
I have a nokia lumia 800 that is currently restarting continously in a loop everytime it is powered on. The phone will vibrate, nokia logo will display bright, then display dimmed logo and then black screen. This sequence continues in a loop and never enters windows phone.
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Apr 23, 2010
I have a Nokia 5230 new phone which I purchased during March-2010. Yesterday, I update the firmware of my phone from v12.0.089 to v20.0.005.The update was done through the Nokia Software Updater and it was successful. However, after that the phone started behaving abnormally and it is getting restarted automatically. For example: whenever any call is coming and I want to receive that call, i click on the receive call button and then the phone gets restarted automatically. Similarly, even if I reject the call, it restarts.Kindly let me know what is the issue and how to fix the same.
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Mar 22, 2010
I bought a Nokia 5230 in Jan 2010. There was no issue for the first few weeks... Now suddenly it started restarting at least 3 or 4 times in a day randomly. i install anti virus but no virus has been found. some time if it is restart it stuck up with welcome screen "NOKIA". also in that time no buttons are working, nothing will happen, Just full white screen with nokia logo and back light is on. then i i will remove the battery for few seconds, then only it will work?
When i update my software many small softwares was installed in tat time? like games API, helix engine, open C libssl, patch, PIPS installer, Platform services, Signal service, Symbian OS Studioserver, etc,. if i format my mobile i loose upgrade or not? What is the solution for this?
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Feb 8, 2010
recently i had updated my firmware through phone itself,after that its getting restarted automatically once or twice in a day. Since the problem persists i reinstalled the s/w through system also.but the problem is still there.
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Jan 2, 2012
my nokia 5800 has been weird for some time now ..it restarts itself every now and then it has like vertical grey and black lines ..and red and black horizontal lines other times ..now it just restarted itself and i found NO MESSAGES anymore .. all my files were gone it was overloaded with +1000 inboxes and sent items ..but how come i get to lose them in a glance?
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