Eseries / Communicators :: Why Does Nokia E7 Keep On Restarting
Feb 27, 2011
I have just bought this Nokia E7 from Singapore. Since my purchase I have noticed my phone keeps on restarting all the time. When I am browsing through my contacts or going through my sms, all of sudden the screen goes white and the NOKIA logo comes and it restarts. Did a installation of firmware and hardreset too.I took it to Nokia Singapore and they kept the phone for a few hours and said the problem is solved. The problem still continues and Nokia Singapore cannot help me further.Also I cannot install Nokia OVI Application on my E7, it dowloads the file then says installation failed.
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Oct 29, 2011
I have a Nokia E6, i installed the Kaspersky mobile anti virus and was using the trial version. After the trial period got over i purchased a new license and uninstalled the trial version. I installed fresh copy of Kaspersky and now my phone keeps restarting within 15 seconds of swichting on. this goes on for about 3-4 times and then the phone just not start.
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Jan 28, 2012
I have a nokia E7 symbian Anna and it is restarting himself sometime's
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Mar 9, 2011
I know there was another topic like this, but it was "solved" and mine is different. I do not have mobile docs installed or that Kaspersky Mobile Security, which was the case for others. But about every 30mins (sometimes every 10, other times every hour) my E7 freezes up and restarts. I have not found a commonality as to why it restarts. When I first got the phone, I thought it was because I was "playing" with it too much and had too many apps running at once, but now that is not the case.
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Dec 16, 2011
I purchased my Nokia E6 about a month to six weeks ago. Love it and have performed one software update via Nokia PC Suite. Just recently, however, my handset has been restarting itself. It's happened 3 times in as many days, the most recent being about half an hour ago mid-call. Obviously it's rather inconvenient and I'm keen to know if anyone else is experiencing this problem. Is it a known bug? I did peruse the known bug thread in this forum before posting, and did not see anything mentioned.
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Nov 2, 2011
I had done factory restore in my Nokia E7. After that it keeps restarting for every 30 seconds.
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Apr 2, 2011
i bought E-52 few days before. its good but the only problem is that this set deleted all my sms when i shutdown my mobile. after restarting my all inbox, sent items and saved folder`s sms automatically deleted.
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Oct 15, 2011
I am using nokia e52 for 1 month and i noticed that when i play music in music player, after playing 2 or 3 songs it restarts automatically. I am very worried about it. I thought that if I reinstall the device software then it will be solved. But alas! I can't reinstall device software with NSU or Ovi suit (latest version).I am using the latest firmwae 071.004 (rm-469) I updated this firmware 10 days ago. Before this update the problem was happening and still happening after the latest firmware installed.
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Aug 25, 2011
Whenever we go to the dialling screen, pressing ANY number on the onscreen number pad results in the phone restarting. In disbelief, I've let the phone restart, made sure no programs were open, and that the phone had finished starting up before going to 'call' and pressing numbers. ANY number, from 1 to 0, gives that restart.I've tried a restoring to factory settings. No joy. I'm reluctant to do a complete hard reset as I have a fair amount of data on the phone.
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Oct 25, 2012
After upgrade to Belle refresh, my Nokia E7-00 keeps restarting when network coverage is very low, or gone. I think, that this is an issue related to the phone's network connection, because the problem of the phone restarting is non-existing, when the phone is in offline-mode, and the problem is non-existing, when network connection is good.The problem did not exists before upgrading to Belle-refresh.
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Nov 26, 2011
I have problem with my E61i. When I'm using it, surfing etc, everything works slighty, but when I put it on table, and phone go standby, than network disappear, and phone restart. If I don't touch phone it just keeps restarting after first standby. I notice that phone have no problems on charger too. I have updated to latest software and no success. So phone is ok on charger and when I use it, and standby made it loose network first, than blank screen and restart.
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Oct 3, 2011
my e7 has been restarting on its own continously after the symbian anna update. what can i do to stop this? it is becoming very frustrating.
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Oct 14, 2012
my nokia n8 wont turns on, it displays nokia when i plugin the charger or data cable and after few sec turns off again, i tried my best but it wont start
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Sep 25, 2011
Does any one know what pixel size needs to be used in Album Art in Nokia E5-00?
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Oct 23, 2012
I keep getting the 'C' memory low message. I only have 17.7mb left I have most items on E mass memory. I Have gone through the C memory and the below are the only items with any significant file size. Config = 86kb, Log = 157kb, Mail for exchange 26kb, Place widget 17kb, Sound files 118kb, adimagetemp 12kb, Bur_debug 43kb, debug.log 21kb, ka3d-log.txt 89kb, MdfpluginArchive.txt 27kb, Everything else is eithr 0 or bytes only, with about three more less than 10kb each.
what I can delete safely. I am no expert, however I do not see why the above quantity should be using up so much on the C memory?
I have taken back to factory settings and transferred data to PC under Nokia Suite Make Space option.
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Mar 4, 2011
I would like to know if there is any way to disable 3g on this phone? I don't have a data plan and i would like to avoid overages.
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Feb 21, 2012
I have decided to try nokia messaging on my E72 so that I can get IMAP idle working properly. I tried to set this up, but was unable to do so. Searching on the WWW seems to bring back sites which over the last week have not loaded [URL]
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Dec 16, 2012
I would like use my E72 as webcam,but i don't know how?
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Apr 24, 2011
Is it possible to use my E71 as a webcam.
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Dec 4, 2011
the links arenot sent to my nokia E5-00 i tried to send them again but i got no message from nokia store and i tried downloading the theme from the cell directly but the download fails
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Mar 11, 2012
What is a good app to listen to music to on the e71? Pandora doesn't work with this phone. And mobbler is only good for a one month free trial. Are there any good free music apps at all with this phone?
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Oct 8, 2011
I have bought Nokia E5 just couple of weeks ago. Camera does not focus well and the pictures are not clear. 3.2 MP Camera of my nokia N93 was alot better than its(E5) 5 Mega Pixel. Nokia should sort this out, they should have checked it before introducing in the market.
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Aug 9, 2011
My mobile e65 getting hang when i open the Gallery file and some other installed applications(and i have to remove the battery and restart it).
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Oct 9, 2011
what to do. My Nokia E7-00 always hang but after switching the phone off and putting it on again it starts working. When I tried to download from the Ovi Store from the phone it connected but after a while it hanged and all attempt to restore it has not been successful.
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Apr 27, 2012
My nokia e7 has gone blank with only vibration at key strokes. Nor i am able to switch it off.
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Sep 22, 2011
I sent my less-then week old E6 in for repair becuase of the restart-problem. I called them on monday, and was told I'd get a call from a cust service rep. I called again today (Thrusday), and was told someone would call w/in 48 hours. Remarkably, I actually received a call.
They could not fix the E6 They offered a new, not-refurb'd N8, and not an E6 as a replacement, citing the N8 as an "upgrade".
Figure that one out.Worst_Service_EVER I do not want the N8, as it has no qwerty keyboard, but that was the only option given. She gave me 2 days to call her back after thinking about it.
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Apr 25, 2012
Iv been using this phone for like 2 years and its working allright but since today i tried installing NetQin mobile guard on my phone but my phone got stuck and rebooted itself,after that it kept on turning on and rebooting itself.
i tried every method,hard reset,soft reset,taking out the sim card and memory then turning it on but no use! somthing must have gone wrong with the firmware but i cannot reinstall it because when ever i connect my phone with my pc and nokia pc suite,the phone doesnt stop rebooting so everytime the connection also fails.i dont understand that what should i do with my phone,i cannot find any solution to it.
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Sep 29, 2010
This firmware have fixed very bugs. But one bug added with its new feature: when you have a new SMS or missed call, it appears the name and number of caller. But in right to left languages such as Arabic and Persian, it appears the name from left to right and is not readable.
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Sep 27, 2011
i have been using E6 from the day it was released, unfortunately havent had had great experience with this mobile. Would anyone suggest me why the phone gets switched off often..this happens after i have updated the firmware v2.2...
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Apr 28, 2012
I've recently bought a nokia e6 in december 2011 and I updated its software to symbian belle and a month later I restored it to default settings and it restarted but kept on tripping and switching off. Now when I try switching it on it will only load and switch off in the middle of the process it will switch off and try switching back on but the same thing happens.
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Dec 2, 2011
Its been three month since i bought my Nokia E6, I was pretty happy with the phone uptil Yesterday.
I pulled down the screen lock rocker to check for any updates, but there was no display. the backlights were all on though, i tried swithcing off using the power button, but it wont switch off, so i removed the batt, after that the phone simply refused to boot up. when i pressed the power button it giave me the usual vibrartion and thats it. No display/backlight or anything. I tried removing the SIM and battery and then re-inserting just the battery and then turned it on but still same result. When i put it on charge it gives me the usual blip and the charging LED blinks at times..but the phone will not start up.
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