Eseries / Communicators :: E6 Handset Restarting Itself?
Dec 16, 2011
I purchased my Nokia E6 about a month to six weeks ago. Love it and have performed one software update via Nokia PC Suite. Just recently, however, my handset has been restarting itself. It's happened 3 times in as many days, the most recent being about half an hour ago mid-call. Obviously it's rather inconvenient and I'm keen to know if anyone else is experiencing this problem. Is it a known bug? I did peruse the known bug thread in this forum before posting, and did not see anything mentioned.
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Oct 29, 2011
I have a Nokia E6, i installed the Kaspersky mobile anti virus and was using the trial version. After the trial period got over i purchased a new license and uninstalled the trial version. I installed fresh copy of Kaspersky and now my phone keeps restarting within 15 seconds of swichting on. this goes on for about 3-4 times and then the phone just not start.
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Jan 28, 2012
I have a nokia E7 symbian Anna and it is restarting himself sometime's
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Feb 27, 2011
I have just bought this Nokia E7 from Singapore. Since my purchase I have noticed my phone keeps on restarting all the time. When I am browsing through my contacts or going through my sms, all of sudden the screen goes white and the NOKIA logo comes and it restarts. Did a installation of firmware and hardreset too.I took it to Nokia Singapore and they kept the phone for a few hours and said the problem is solved. The problem still continues and Nokia Singapore cannot help me further.Also I cannot install Nokia OVI Application on my E7, it dowloads the file then says installation failed.
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Nov 2, 2011
I had done factory restore in my Nokia E7. After that it keeps restarting for every 30 seconds.
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Apr 2, 2011
i bought E-52 few days before. its good but the only problem is that this set deleted all my sms when i shutdown my mobile. after restarting my all inbox, sent items and saved folder`s sms automatically deleted.
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Oct 15, 2011
I am using nokia e52 for 1 month and i noticed that when i play music in music player, after playing 2 or 3 songs it restarts automatically. I am very worried about it. I thought that if I reinstall the device software then it will be solved. But alas! I can't reinstall device software with NSU or Ovi suit (latest version).I am using the latest firmwae 071.004 (rm-469) I updated this firmware 10 days ago. Before this update the problem was happening and still happening after the latest firmware installed.
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Mar 9, 2011
I know there was another topic like this, but it was "solved" and mine is different. I do not have mobile docs installed or that Kaspersky Mobile Security, which was the case for others. But about every 30mins (sometimes every 10, other times every hour) my E7 freezes up and restarts. I have not found a commonality as to why it restarts. When I first got the phone, I thought it was because I was "playing" with it too much and had too many apps running at once, but now that is not the case.
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Aug 25, 2011
Whenever we go to the dialling screen, pressing ANY number on the onscreen number pad results in the phone restarting. In disbelief, I've let the phone restart, made sure no programs were open, and that the phone had finished starting up before going to 'call' and pressing numbers. ANY number, from 1 to 0, gives that restart.I've tried a restoring to factory settings. No joy. I'm reluctant to do a complete hard reset as I have a fair amount of data on the phone.
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Oct 25, 2012
After upgrade to Belle refresh, my Nokia E7-00 keeps restarting when network coverage is very low, or gone. I think, that this is an issue related to the phone's network connection, because the problem of the phone restarting is non-existing, when the phone is in offline-mode, and the problem is non-existing, when network connection is good.The problem did not exists before upgrading to Belle-refresh.
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Nov 26, 2011
I have problem with my E61i. When I'm using it, surfing etc, everything works slighty, but when I put it on table, and phone go standby, than network disappear, and phone restart. If I don't touch phone it just keeps restarting after first standby. I notice that phone have no problems on charger too. I have updated to latest software and no success. So phone is ok on charger and when I use it, and standby made it loose network first, than blank screen and restart.
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Dec 13, 2011
I face Handset Rebooting Issue with My E63. When I use GPRS on my Mobile/Laptop/Pc after some time My handset reboot automatically. I contact with Tatat Docomo Customer care and he check all things but he not found any problem in Network.
My handset Details
Handset Details :- E63(501.21.001)
Operator :- Tata Docomo
Access Point :- TATA.DOCOMO.INTERNET
I also Check it in Different Nokia Handset and found same Rebooting Problem in N73, 5310XpressMusic. But Problem not Occured when I use Non Nokia Handset eg; Samsung GT3530, Galaxy Y.
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Oct 3, 2011
my e7 has been restarting on its own continously after the symbian anna update. what can i do to stop this? it is becoming very frustrating.
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Oct 24, 2012
I have Nokia E5 handset white, i would like to change white to black. is it possible?
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Feb 24, 2010
Recently I have been getting a problem with my 9700 Blackberry. When I make or receive calls, I can not hear anything out of my handset. The person on the other line can hear fine (Usually with me going Hello Hello a million times!) The only time I can hear anything is when I have my bluetooth on or switching it to speakerphone.
I tried doing the soft reset (battery pull when the phone was still on) ...still nothing. Although it did work a couple of times. Its on and off, but recently the situation has gone from bad to worse.Anyone out there with the 9700 with the same issue? It's really annoying and I do use the phone a lot for important calls.
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Feb 24, 2011
I have bought a Nokia E71 from a friend and when trying to download something from the Ovi store it asks for my user name and password, but says my user name and password are wrong and won't connect. I am using the same ones I use to connect to Ovi on my computer and it accepts them OK. Could this be because the previous owner's user name and password have been stored somewhere on the phone and as a security measure it won't let me in with my user name and password?
Does anyone know what I can do to be able to log in to Ovi on my phone so that I can download an application? The one I want at the moment is Sports Tracker so that I can check how many miles I do when going for a walk. I could perhaps find it online and download straight from their website, but I do really need to be able to download things through Ovi if required.
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Mar 2, 2011
My problem is, when the phone goes in an area where there's no service, the 3G icon shows up in the right top corner, but when I go back to the area that has service, the 3G icon won't go away and I can't make any calls nor receive. only solution is to turn off the phone and turn back on. can you help me about that, how I can receive service again without restarting the phone?
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Apr 8, 2012
my E6 seems to always show a 3G connection icon. I am not surfing the internet though and everything is set not to make connections. WiFi is priority 1.
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Mar 11, 2011
At some moment e72 just hanged. After rebooting all sms and email accouts lost. Notes are saved. No update was installed.
I tried to switch between phone and memory card in message saving settings - it did not helped.
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Feb 15, 2011
I have just compared E-63 and 5233 both the phones have same 2 mega pixel camera and also have same resolution of 1600*1200 and there is a huge difference between in there pictures which are clicked at the same time and location when i m seeing in the PC.
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Jul 25, 2011
can my E65-1 be unlocked as I now live in France and require to use French SFR sim and not my British Orange sim?
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Nov 25, 2011
I amusing E63 mobile phone. I am not been able to view the contacts in the mobile, so not been able to use the same. But when an incoming call comes in I do get the name resolution of the person calling and his mobile no which is stored in the contacts.I tried backing up the mobile and all the time the backup of contacts could not happened and besides Contacts rest all is backed up....
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Mar 10, 2012
have encounted som bugs after installing belle on my nokia E7-00, and I want to reinstall the FW, but when I try this via the Nokia suite, I got an error, stating that something went wrong: Error-code 12048. The solution recommanded is to reinstall nokia suite.
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Mar 6, 2011
I just installed an application for changing fonts in E71. After that I must restart my phone but after I restart, I can't turn on my phone. I've already removed the battery and memory card but it doesnt work. How can I turn on my phone again? TT
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Jan 28, 2010
I'm trying to disable the T9 on the E72.
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Feb 11, 2011
Last night I found new firmware E5: 042,014 15-dec-2010, custom version 042.014.c00.01 type RM-632.I changed the phone 2 times and the third I was replacing the motherboard nokia-care because he had a flaw in network management. Happens that when I am in a place with little network coverage, hold the phone in my hand, I lose the network.I'm testing the new firmware to see if there are improvements.
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Jul 16, 2011
I have an E52, when i updated to V:054 it freezes or goes slow some times.I would really like to update to V:0.71, but I can't because OVI and the phone both say V:054 it the latest.
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Sep 9, 2012
I would like to connect my Nokia E52 to my desktop PC running XP SP3 using a wireless connection. I need to transfer files to/from PC. My PC is connected to Internet using a network cable via a D-Link DI-524 router that has also wireless connectivity.
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Jul 29, 2011
I have raised the issue of non activation of GPS in my e63 set. after posting i found that my opinion is listed and visible. today i fing my topic is missing.
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May 25, 2011
its sounds are very low medial player sounds ringing volume etc they are very low some time i even cant here them when i walk in a road or in movie time?
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Dec 22, 2012
My Nokia E7's Maps claims to be v3.09 12wk09 b05, MW OpenGL MN, Map version 0.2.47103 and 'SW Update' in checking for the latest improvements for (the) Nokia E7-00, says "Good news. Your E7-00 is already fully up-to-date."
Just before a weekly backup through Nokia Suite 3.6.36, I notice an opportunity to update the maps and, silly me, I decided to cheese the 'All' option erroneously thinking I'd have success updating 1,800+MB of map data; needless to say, at around 950MB or so, the error message of 'unrecoverable download error' or something to that effect left me with fewer maps than with which I began, including my local neighborhood!I attempted (several times) to download the map covering my local area and, when I tapped on the little red dot that show my current location, the surrounding vicinity is blank with the exception of several stars showing some of my Favorites.
Tapping the '-' to zoom out, however, reveals what appears to be street lines on half of the screen. Sure enough, there are some 'distant' Favorites, complete with streets but no street names except for major highways. Scrolling around leads to a screen freeze and even the lower left-hand 'x' to close fails as does any other attempt to close or even move to a different home screen. Closing the E7 and flipping it back open does nothing. Holding down the power button gives me three short, quick vibrations and then again gives me a reboot.
Back in Maps shows I have no maps at all; however, I can access Favorites in other countries. Downloading a map for the area where I live takes me back to my original dilemma where my current location is shown, but the surrounding vicinity is blank with the exception of several stars showing some of my Favorites, including those in different countries; however, even there not all streets/street names appear.Deleting that previously downloaded map and downloading it again makes no difference.
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