Xperia Mini/pro :: SK17A Wi-Fi & Bluetooth Won't Turn On

I just picked this very nice phone up yesterday from Point Roberts in Washington State, where I have an address box I use to get packages that can't be shipped to Vancouver, BC, Canada where I live. I got it from Amazon.com.When I got home and tried to connect ot my wi-fi net work it would say turning on wi-fi, and then it would turn off wi-fi! I called SE customer support and spent an hour on the phone with customer support and did the software upgrade to android 4, which they said would solve the problem. It didn't. When I click on wi-fi it still says turning on wi-fi, and gets no further. The scan and add network buttons don't function. The bluetooth does the same thing, won't turn on. They told me to try to connect to another network, but I told them it doesn't even turn on wi-fi so how can I connect to a network?I've tried the repair function and updated the software several times, but nothing changes, it always says wi-fi and bluetooth are turning on and get no further.

I found others on here who solved the problem with software, so I'm sure mine can be solved, just wanna know how. I've even tried using it with and without a sim card in it, but always the same result. WI-FI WON'T EVEN TURN ON!SE said it is defective and needs to be either returned to the store I got it at, which is in NY, or send it in for service. I just got it, it was brand new unopened and doesn't work. Before I bought it I did an online chat with them to make sure any unit bought in the USA would still have warranty service in Canada and was told yes, any SK17A had USA and Canada warranty regardless of if it's bought in Canada or the USA. Now of course after I bought it, the supervisor at SE customer support says he thinks it won't be covered under warranty in Canada because it was bought in the US!I also didn't realize that the headset connector is OMTP and not CTIA, which my Klispch S4A android earset is and won't work. I asked Sony if they make an adaptor between OMTP and CTIA and they said they don't, later on with some googling I found out they do!

I might have to buy the Livesound earset, since it gets me compatibility and adds remote functions. Problem is I don't know if the sound will be as good as my Klipsch, which are terrific. I like the phone, obviuosly just want it to work. If it does, I will probably buy the Livesound earset.Brand new phone is apparently defective. Was not told this wi-fi issue is a common problem and is posted all over the internet.When I called back today, they said they had no record of me in the system and I didn't actually call them yesterday! Sony is now doubting Canada warranty for USA phone they previously said was covered before I bought it.I might have to pay to send phone back to store, even though it is defective out of the box.OMTP headset plug is poorly indicated on Website. I would probably not have bought it knowing it is not CTIA compatible without adapter.Being not told the truth about headset adapter availablity.