Xperia Z3 :: Phone Won't Start After Last Update
Jul 27, 2015
i just updatet my z3 and now it wont start! it gets to the first screen with white text saying "Sony experia", then shuts down, starts up to the first screen and then shuts down...
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Jul 3, 2010
I tried using Sony Bridge for Mac to update my Z3. Naturally, it failed (I had massive problems updating the other Xperia I had too).
All my phone wants to do now is say 'The software update failed.Make sure your phone is connected to a computer and try again'. This is, of course, a ridiculous thing to suggest, as my Mac will now not recognise the device as I can't turn it on.
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Jun 11, 2010
Five days back purchased a Xperia X10 and upgraded the memory to 16GB. It was working fine since yesterday morning, when I updated the phone through SE PC Companion software.
First SEPCC presented a message for update then it told to disconnect the phone from USB, switch it off, remove battery for at least 5 sec., put battery again, connect it USB with pressing back button. After that it starts downloading the update and then tried to install the update. But it failed 2 times.
Right now I am not able to start the mobile even by removing the memory. On the screen it displays SONY ERICSSON text and a '!' mark inside a triangle.
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Nov 13, 2010
in the update phase 2: after i press the back buton and connect the usb cable it lights green and i waited for more than 20 sec to boot in fkash mode but it doesnt happen and the phone turned back on automatically..
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Apr 27, 2012
I tried to update my sony xperia neo V today several times. but again and again I get an error msg "Unable to install or start phone software update components." even tried to reinstall sony pc companion but it doesn't work.I am already install the UPDATE SERVICE (SUS)
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Jun 25, 2012
I can see that there is a new update for my Xperia Neo but when it gets to the second stage (preparing my phone to update), it says it is 'unable to install or start phone software update components'. Anyone have any idea how I can update my phone or why it won't let me update it now???
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Mar 16, 2012
When i try to ugrade my phone software i get the error message "Unable to install or start phone software update conponents" . i restarted phone, pc suite, reinstalled, but my phone is not getting upgraded. pc suit says latest upgrades are available. Even if i go for repair phone same option comes.
Hestory : last night i tried to upgrade my phone using Sony Update service. it ran upgrade and everything was new. all previously installed softwares are gone.
Symptoms: it shows android 2.3.4 version on phone but in PC suit while, upgrade using pc suite it says vrsion 4 .a .XXX , and upgrading to 4.b.XXX ... then it proceeds and fails with error "Unable to install or start phone software update conponents" .
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Feb 25, 2011
Unable to install or start phone software update components''I have the X10 mini and I'm trying to update the software on it. I've downloaded the PC companion, and the error shows up at the 2.Prepare stage of the update.
I have rebooted my computer and the phone too, and that error message still pops up every time I try to update.
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Apr 24, 2012
This error appears to be quite common when upgrading to Android 4?
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Jun 10, 2012
Unable to install or start phone software update components.is promptig every time.
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Dec 6, 2011
I received notification that a system update is available for 4.0.2.A.0.42 and that this update can only be done with PC Companion. I followed every instruction but I had to abort the process when PC Companion prompted me to discontinue due to low battery conditions. I charged my battery. I connected phone and continued process. In step two - prepare - I get the error message: Installation Error: unable to install or start phone software update components. I tried several times but I still get the same error. I restarted my computer and my phone numerous times and still the same error is popping up.
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Nov 15, 2010
I am trying to update to android 2.1. when the PC Companion reaches the "prepare" stage, a dialog box opens saying "Installation Error unable to install or start phone software update components.
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Jun 1, 2012
I m Also having the same issue, "unable to install or start phone software update components" when trying to upgrade my Xperia Neo V using the latest PC Companion software.I've also given a try using the Update Service, downloaded from Sony mobile update website, but no use.
Model: Xperia Neo V.
Mode: SE PC Companion Software
Windows: Windows 7 And Also Trie in WinXP.
Location: India
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Nov 24, 2012
I have just updated my X10 mini pro to 4.1.B.0.587.Now the phone won't start. When I press the on button the phone vibrates, the LED on the top left flashes faintly green twice, and then nothing.I can connect to PC companion, and it recognises the phone. I have even been able to do an update to the phone via the PC companion.
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Apr 2, 2015
After the Update 5.0.2 my Playstation App is crashing at Startup.
Clearing Cache / uninstall / Stopping the App / Clear Data ... nothing is working
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Jun 3, 2012
I tried updating my xperis neo v to 4.1.A.0562. but its showing some error. (unable to install or start phone software update).
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Dec 27, 2012
i bought sk17i and got it unlocked to all networks,shortly after i was promted with an update,after compleation it failed to turn on,just a dim green flashing LED and short /long seperate vibrations. i didnt even get a good look at the phone before it died.
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Dec 10, 2015
There is a "downloaded and verified" software update on my phone that says Restart and Install. However, I do not want this update. If my phone restarts (accident, runs out of battery) will this start installing the update? If so, how can I stop it? I have an unrooted Nexus 5, and I do not want to root it.
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Aug 16, 2011
I try to update my x10 from 2.1 to 2.3 T but in middle of it when it try to download show me this message (unable to start or start phone software update component). I uninstall nod 32 but it don't work. Factory restarting x10 but don't work. My x10 is routing.
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Jun 28, 2012
I cannot update my Sony Ericsson Xperia Mini SI No. 1248-9517. When I connect it to my pc Sony PC Companion it starts but it shows an error "Unable to install or start phone software update components."
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Feb 6, 2014
Second day owning an Xperia Z5. I left it to charge overnight and now it will not switch on.
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May 18, 2015
I've encountered this issue (I don't know if I can call it an issue), with my Z2, when i turn it off, and back on, or when restarting the phone, after it has finished the starting sequence, it shows me in the middle of the screen a message saying: Powerfull communications, your messages are evolving....and some other text....and at the bottom it makes me enter my phone numer with country code...and to hit ok.....but it appears about 6 times, hitting ok for six times before it disappears!
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Dec 29, 2010
I am getting following error message while upgrading Android 2.1 on Xperia X8. "Unable to install or start phone software update components".
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Oct 7, 2014
I have discovered that post lollipop software update (not to android 5 but the update to it) the start up chime is now linked to the media volume and not the system volume.
This means that if I'm listening to music or watching a movie and leave the media volume up, the chime will play - incredibly annoying considering the system is on silent.
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Mar 2, 2015
My xperia z2 is completely discharged, while I do not use it. He lay there for about a week, maybe more. Now I tried to turn it on, but it does not turn on. Does not respond to a hard reset, and not charging. I tried to charge it for 2 consecutive days. He did not turn on. When I tried to connect it to a PC, the red LED lights up. Do not run any mode fastboot nor flashmod. The LED is still illuminated. Although the phone is not connected to anything.
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Oct 15, 2015
So got a new phone... And... No camera! The camera crash when the phone starts with the video app. Cannot open the camera app (the app crash before anything is displayed). Other camera app (Google camera) says "cannot connect to camera). Factory reset failed.
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May 30, 2012
I been trying to update my xperia ray to android 4.0 but it keep saying unable to instal or start phone software, I read the previous comments and post and some people posted link to some page in sony but that also didnt work because that is actually asking me to download again the same pc companion software which i have already install. any way to solve this?
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Mar 16, 2015
The start button on my Sony Xperia Z3 D6603 suddenly stopped working.Also the volyme controls next to it.I have shut down the phone with the reset-button behind the hatch, next to the SIM-card-slot, in hope that it would do some change to restart the phone. But now i can´t get the phone back on.
How do i start my Xperia Z3 when start button / power button does not respond?Is there a way to jumpstart it?
I have 100% power in the battery, and the battery icon shows when i have the power cable connected.I have tried to connect it to my PC with the USB-cable (with 4 treads in it, for data communication, and not only for charging), but PC Companion don't find my phone
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Jan 14, 2015
It has been now 4 months i have this Z2, unitl now everything was working fine, last day the battery drained completely, 0% and it got off. after some time i connected the phone to wall charger using original charger and cable , the screen boots and sony xperia flash and then it get off and then again keeps boot loop,
The RED led comes on and then off , and screen flash SE and keeps looping... i tried making power off holding UP + power nothing works.
i tried connecting to PCC but it also doesnt detect and keep searching phone. i tried repairing using PCC but it doesnt detect phone. i tried holding DOWN volume during power on but green led doesnt come ...
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Sep 13, 2015
By mistake I transfered all my pictures from the memory card to mobile phone memory.
The phone does not start (reaches the Sony logo black screen).
I did all the resets / restarts but is not starting.
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Feb 10, 2011
the message is "unable to install or start phone software update components"
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