I've encountered this issue (I don't know if I can call it an issue), with my Z2, when i turn it off, and back on, or when restarting the phone, after it has finished the starting sequence, it shows me in the middle of the screen a message saying: Powerfull communications, your messages are evolving....and some other text....and at the bottom it makes me enter my phone numer with country code...and to hit ok.....but it appears about 6 times, hitting ok for six times before it disappears!
So, the first day with my new Z3+ - and the camera app won't even start. The phone is not too hot, I've tried the Norwegian reset (turn the phone off then on) and the camera app still won't start. All I get is an error message telling me Camera has been stopped.
I try to update my x10 from 2.1 to 2.3 T but in middle of it when it try to download show me this message (unable to start or start phone software update component). I uninstall nod 32 but it don't work. Factory restarting x10 but don't work. My x10 is routing.
i just updatet my z3 and now it wont start! it gets to the first screen with white text saying "Sony experia", then shuts down, starts up to the first screen and then shuts down...
I have discovered that post lollipop software update (not to android 5 but the update to it) the start up chime is now linked to the media volume and not the system volume.
This means that if I'm listening to music or watching a movie and leave the media volume up, the chime will play - incredibly annoying considering the system is on silent.
My xperia z2 is completely discharged, while I do not use it. He lay there for about a week, maybe more. Now I tried to turn it on, but it does not turn on. Does not respond to a hard reset, and not charging. I tried to charge it for 2 consecutive days. He did not turn on. When I tried to connect it to a PC, the red LED lights up. Do not run any mode fastboot nor flashmod. The LED is still illuminated. Although the phone is not connected to anything.
So got a new phone... And... No camera! The camera crash when the phone starts with the video app. Cannot open the camera app (the app crash before anything is displayed). Other camera app (Google camera) says "cannot connect to camera). Factory reset failed.
I tried using Sony Bridge for Mac to update my Z3. Naturally, it failed (I had massive problems updating the other Xperia I had too).
All my phone wants to do now is say 'The software update failed.Make sure your phone is connected to a computer and try again'. This is, of course, a ridiculous thing to suggest, as my Mac will now not recognise the device as I can't turn it on.
Five days back purchased a Xperia X10 and upgraded the memory to 16GB. It was working fine since yesterday morning, when I updated the phone through SE PC Companion software.
First SEPCC presented a message for update then it told to disconnect the phone from USB, switch it off, remove battery for at least 5 sec., put battery again, connect it USB with pressing back button. After that it starts downloading the update and then tried to install the update. But it failed 2 times.
Right now I am not able to start the mobile even by removing the memory. On the screen it displays SONY ERICSSON text and a '!' mark inside a triangle.
I been trying to update my xperia ray to android 4.0 but it keep saying unable to instal or start phone software, I read the previous comments and post and some people posted link to some page in sony but that also didnt work because that is actually asking me to download again the same pc companion software which i have already install. any way to solve this?
The start button on my Sony Xperia Z3 D6603 suddenly stopped working.Also the volyme controls next to it.I have shut down the phone with the reset-button behind the hatch, next to the SIM-card-slot, in hope that it would do some change to restart the phone. But now i can´t get the phone back on.
How do i start my Xperia Z3 when start button / power button does not respond?Is there a way to jumpstart it?
I have 100% power in the battery, and the battery icon shows when i have the power cable connected.I have tried to connect it to my PC with the USB-cable (with 4 treads in it, for data communication, and not only for charging), but PC Companion don't find my phone
It has been now 4 months i have this Z2, unitl now everything was working fine, last day the battery drained completely, 0% and it got off. after some time i connected the phone to wall charger using original charger and cable , the screen boots and sony xperia flash and then it get off and then again keeps boot loop,
The RED led comes on and then off , and screen flash SE and keeps looping... i tried making power off holding UP + power nothing works.
i tried connecting to PCC but it also doesnt detect and keep searching phone. i tried repairing using PCC but it doesnt detect phone. i tried holding DOWN volume during power on but green led doesnt come ...
in the update phase 2: after i press the back buton and connect the usb cable it lights green and i waited for more than 20 sec to boot in fkash mode but it doesnt happen and the phone turned back on automatically..
I tried to update my sony xperia neo V today several times. but again and again I get an error msg "Unable to install or start phone software update components." even tried to reinstall sony pc companion but it doesn't work.I am already install the UPDATE SERVICE (SUS)
I can see that there is a new update for my Xperia Neo but when it gets to the second stage (preparing my phone to update), it says it is 'unable to install or start phone software update components'. Anyone have any idea how I can update my phone or why it won't let me update it now???
When i try to ugrade my phone software i get the error message "Unable to install or start phone software update conponents" . i restarted phone, pc suite, reinstalled, but my phone is not getting upgraded. pc suit says latest upgrades are available. Even if i go for repair phone same option comes.
Hestory : last night i tried to upgrade my phone using Sony Update service. it ran upgrade and everything was new. all previously installed softwares are gone.
Symptoms: it shows android 2.3.4 version on phone but in PC suit while, upgrade using pc suite it says vrsion 4 .a .XXX , and upgrading to 4.b.XXX ... then it proceeds and fails with error "Unable to install or start phone software update conponents" .
Unable to install or start phone software update components''I have the X10 mini and I'm trying to update the software on it. I've downloaded the PC companion, and the error shows up at the 2.Prepare stage of the update.
I have rebooted my computer and the phone too, and that error message still pops up every time I try to update.
I received notification that a system update is available for 4.0.2.A.0.42 and that this update can only be done with PC Companion. I followed every instruction but I had to abort the process when PC Companion prompted me to discontinue due to low battery conditions. I charged my battery. I connected phone and continued process. In step two - prepare - I get the error message: Installation Error: unable to install or start phone software update components. I tried several times but I still get the same error. I restarted my computer and my phone numerous times and still the same error is popping up.
I am trying to update to android 2.1. when the PC Companion reaches the "prepare" stage, a dialog box opens saying "Installation Error unable to install or start phone software update components.
I m Also having the same issue, "unable to install or start phone software update components" when trying to upgrade my Xperia Neo V using the latest PC Companion software.I've also given a try using the Update Service, downloaded from Sony mobile update website, but no use.
Model: Xperia Neo V. Mode: SE PC Companion Software Windows: Windows 7 And Also Trie in WinXP. Location: India
get message Could not start the camera. Close other applications and try opening camera again. Help any suggestions on how to fix this. tried rebooting but does not work
After dipping my phone in water for about 10 seconds at a depth of 15 cm, the touch screen went crazy. Brightness was at its maximun ignoring the ambient light sensor. 20 minutes later the phone was off. I thought was the battery, but before this, the battery was at 60 %. I let it in rise for two days, but it doesn't start or charge the battery. Is dead. Two times, when I connect the usb charger a red led light turns on, but turns off after a few seconds.
Had a few small niggles with the phone in my first week but now had a pretty major one.. Went to the start screen and just got a 'resuming...' message which stayed that way for about 30 minutes.. had to turn the phone off and on again to clear it.
I am having the same issues as a lot of you where i am unable to use my camera, when I try to open it I get the following error message 'Could not start the camera. Close other apps and try opening the camera again'. I have closed apps, rebooted the phone and all to no avail. I have read through some of the posts but still cant find an answer, is there anyone out there that can help me please?
First my app updates would not complete on the phone for certain apps. i hooked u to my itunes on Win& and it transferred purchases it seemed. But when try to synch get message that synch failed to start. Help!!!
