Nokia :: Unable To Update Firmware
Mar 13, 2010
Finally got my mitts on one of these amazing phones and loving everything about it.However the euphoria is being slowly eroded by Vodafone's lack of support and knowledge of the device.Since taking delivery of the handset on 4th of March, it and I have been unable to find any firmware updates through the normal channels (Nokia's own update page, NSU and the OTA update search can't find any updates beyond the 1.2009.42-11.205.1). According to Vodafone the latest firmware for the device should be 2.2009.51.1.
I know there's a Maemo Flashing Tool available and have downloaded it and the firmware, but I can't get an answer from Vodafone whether this will void my Vodafone warranty.
I'm concerned that as it won't update now, it won't update when Meego hits the servers.
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Jun 19, 2010
I have nokia N97(12.01) version 10.1.021 but problem is i m unable to update its software. I can't connect to nokia ovi suite with usb cable because when i connect the usb cable i dont find the option (pc suits) so that i can connect to ovi software. Even i coudn't find any software update option in the application menu. So can anyone please help me to get rid of the old firmware which is full of bug...I didn't even find any connectivity option in the seeting menu...
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Jul 13, 2010
nokia x6 16gb and m updating my firmware using nokia software updater.i saw in nokia site new firmware v21.0.004 is available for my phone but m unable to update it is showing ur phone is up to date but showing prev version of firmware.
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Jan 31, 2010
Even though Nokia has released several firmware updates for the Nokia 5800 (last one just a few days ago), I'm stuck in version 21.2.025 (custom version 21.2.025.415.02).I have tried to update it directly on the phone and also using PC Suite's Nokia Software Updater but in both cases I get a "no new version available" message.
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Apr 21, 2010
E71 RM493 . I've updated phone firmware to latest (410.21.010).Previously I had ovi maps working properly (purchased navi license too).Now I find again old Nokia maps navi program that does not work anymore ("cannot open application install latest)downloaded latest from nokia site (nokia_maps_3.03_10wk11_b04_s60_3.1_rom.Nocs.sis)after installation I get error message ("unable to install. no access").
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Feb 3, 2010
I live in Barcelona spain and bought a new 5800XM for christmas. As soon as I saw the new free navagator I tried to install, but it says that it needs latest firmware 31.0.008 or onwards, so I duely try to update my phone, I download the nokia software updater, conect my phone and it then tells me:-
Firmware version
Current 25.0.025
Update 25.0.025
how can this be when I see people have v40. What am I doing wrong, I read someones feed saying I must wait wait and wait for my operator to update. Is this true, does this not com from nokia.
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Feb 12, 2012
I've tried to update my E63 software using Nokia Suite v3.3.86 but in vain.
The steps I've followed in the 3rd step fo update process (i.e. Install) are as follows with screenshots attached:
1. It checks for valid installation file (see attached "Installation file validation.png"). Since the update has been downloaded by it previously, it proceeds to next step.
2. It starts preparing to install (see attached "Preparing to install.png").
3. It show USB connection active screen with a windows notification saying "Nokia E63 disconnected via USB" is seen on "Install screen". (see attached "Install Screen.png" for "Install Screen").
4. Next with the same USB connection active screen, a windows notification saying "Nokia E63 connected via USB" is seen on "Install screen".
5. The windows notification disappears and the screen is still at the "Install Screen" (see attached "Install Screen.png").
6. Nothing happens even after waiting for a long time. Clicking "Next" repeats the above mentioned process from step 2.
Dialing "*#0000#" gives the following info:
"500.21.009
02-06-2010
RM-437
(c) Nokia E63-1 (308.06)"
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Jun 15, 2012
unable to update iphone 4 due to firmaware incompatibility.
Info:
iPhone 4, iOS 4.2
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Apr 18, 2012
Ever since I updated my iPhone to 5.1, I can't press the play button to listen to my voice mail.Any know how to fix this problem? It happened to my mother's iPhone also.
Info:
iPhone 4S, iOS 5.1, Voicemail play button is not workin
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May 4, 2010
i was updating my e63 yesterday to v400 and at about 2 min left, my software updater roze and the phone stuck at blank screen. i pressed green, 3 and * button as it was xplained in faq, and i was able to boot up my phone. now, few things are missing,ike tiger woods game, facebook, Internet applications. they have shortcuts but not on the phone, maybe something else, but this things are noticeable. i can live with it, but what i can't live is connecting this phone to pc and sync, and future updates. ftware updater won't recognize the phone anymore giving me error "unable to retrieve device information". i disconnected the battery, tried to reinstall ovi suite and software pdater, but nothing works. today i took my phone to work, and was trying to run ater on this computer with clean install (never had any nokia software on isachine). same error message "unable to retrieve device information". the updater suggest to install updater (done!), unplug the usb (done!), remove battery for 10 sec nothing seems to work. well, the phone still works, even though i lost wlan in one of the restarts, but overall the phone is functional. i made calls, sent messages, installed few applications, listening radio right now.
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May 28, 2010
I'm base in Sydney Australia and have just received a msg from Nokia that I can update my firmware for my N900.(firmware version 10.2010.19.)The problem is that I receive a message that I could not update because of: poor-quality ,slow or intermittent internet connection. This could also be because of problems with our servers. Is it that NSU does not support N900 and if so why would Nokia sell a phone and not provide software to update the phone with.
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Jun 9, 2010
I wanted to intsall Mail For Exchange, and the Nokia E72 NAM doesnt seem to have it when I bought it (unless you can direct me to it). I decided to follow the instructions to install it, but it requires me to update the ovi store. I dont know if this will update the firmware as well, but i heard that the newest firmware (v031.032 i believe) is very buggy, so i want to avoid this until another firmware comes out.Can someone help? if its already on the phone, i just need to know where it is. If its not on the phone, will updating the ovistore affect anything in terms of new firmware or other sorts? The reason i want to install this is to utilize the google calendar so i dont have to keep plugging the e72 into the computer (and possibly damaging the plastic usb cover).
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Jun 29, 2012
Something wrong in UK, two updates but still old firmware?!No internet sharing or flip working. Is the Nokia bit delayed for lumia 800?
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Jan 6, 2010
having the weirdest issue in my N97 since updating my firmware to v20. When i click on Menu and then 'Photos', Menu disappears and im going back to the Home screen (idle), of course tried switching off and on, removing the battery, nothing helps. Then i found out that 'Photos' can only be opened in horizonal mode (opening the keyboard). In horizonal mode i can click Menu and then Photos, the 'Photos' is opened perfectly. (switching back to vertical seems ok, Photos stays open)
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Apr 6, 2010
22.007 has been out since forever, and it's basically only the second update since this phone was introduced. Has Nokia forgotten the E72? It sure needs a firmware update:
-Little available memory, applications (especially the browser with a big website) terminate for nothing and "memory full" messages occur very frequently. This is actually the biggest issue.
-The camera application sometimes is quite buggy and even the phone restarts after a photo is taken.
-videos have some lag, especially if you zoom while shooting and using the phone memory doesn't help very much.
-sometimes (especially in the ovi store app) if you start typing in a box the first two letters appear in the opposite order than typed.
-The gallery application can't be terminated using the app manager (by pressing the home button for a couple of seconds) when the app is hidden.
-The trackpad sensitivity could be improved (especially when using it in the browser).
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Aug 9, 2010
i want to update my nokia e75 via usb cable.actual firmware is 110.48.125 new firmware is 202.12.01.i tried it with *#0000#.look for updates.connection failed...i have tried it even over ovi suite and nokia pc suite.firmware is downloaded to my pc. but during installation, i get following report; installation failed, check usb cable ....if i transfer videos or pictures over ovi suite or nokia pc suite, i don"t have any problems. it"s working perfekt without breaking
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Jan 21, 2010
So far it is working fine, battery does not last like my N95. I 've been reading a lot of blogs about people having issues after updating firmware, i am currently running 1.2009.44-1.002
I called Nokia to ask if they have any updates and the rep told me to wait because pple are having issues and they expect to roll one out soon. Soon with no date. My question is, should I update the firmware, and whats the best way to do it so i don't run into issues ?
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Mar 14, 2010
I'm currently running firmware version 20.2.019 and when I put my phone's info (RM-507, product code 0576111) into Nokia's website it tells me V21.2.045 is available. However, when I try to download the firmware via OTA or NSU, it tells me no updates are available. What would be preventing me from updating the firmware? Is there another way to download it or is my only option sending the phone to Nokia?
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Feb 3, 2010
The update seems to be great with the following exeption:
It has rendered the music player almost unusable!
With the previous music player, you could press the "Back" button and it would take you to your list of music or podcasts. Now the "Back" button just dumps you all the way out to the phone's home screen (just like the end button.) Now, in order to go to your playlist you have to "options", "go to music library", "albums (or podcasts or playlist etc)" then find the album or playlist you were playing, then find your song or track. That's 5 more steps than necessary. The back button is very inportant with the way this media player was designed. You can't just eliminate it in such a way. What good is the improved scroling in the music player if you take away our ability to navigete.
This would be such an easy fix. Just make the Music player's "Back" buton do what it used to do instead of duplicating what the "end call" button already does.
The media player on a device is very inportant. The one on this device is very ordinary. But i put up with it because I am a loyal and very very patient nokia user. I waited 8 long months for this update. And now you just took my media player away. You are very close to making a 12 year nokia user switch to Android. Nokia, please give me back my "back" button. and don't make me wait a long time for it.
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Jan 5, 2010
in the last week of 2009 i got a text messege from "MyNokia" service notifying that there was a new firmware update for my n82, the v35 i think. The thing is, until today it is unnavailable in the NSU. Anyone updated it already or still waiting like me?
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Feb 11, 2010
After this upgrade is impossible to create a new email account.When i try to create a new email account (after insert mail and password)the phone don't finish the installation and return to first page of mail configuration with all type of mail provider(ovi,gmail,yahoo etc)I overwrite new firmware,I make an hard reset but with no news.
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Apr 21, 2010
I'd be very interested in hearing (please) users experiences with the latest firmware update for the E71 (v.410.21.010). Is this a worthwhile update, or does it result in more problems than it solves?
I believe that it adds the latest OviMaps with Voice Navigation, but that can be added by a direct download/installation.Are there any other must have components to the v410.21.010 firmware?Having experienced a lot of grief the last time I upgraded my fw <E71-firmware-update-messed-up-data-connections>, I am being slightly more cautious this time.
Nokia E71 SIM free unlocked UK
Mac User
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Jan 21, 2010
I've just attempted to update my E72 to the latest firmware using the OTA feature. In fact I made the upgrade via my WIFI connection. The downlod succeeded, then the E72 updated the firmware and rebooted.The problem is that my E72 isn't rebooting at all. After it switched off (for the reboot cycle) it could not start anymore.When I'm powering it on, the display shows some background activities, then there is a line and finally it switches off.It seems that the firmware update broke the OS. Has anyone encountered a similar behavior ?
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Aug 24, 2010
On the Nokia web site I could see that for my N95 classic (RM-159) the latest firmware is 35.0.002 is available.But when connecting my N95 to OVI i am told that 31.0.017 is the latest being available.Can somebody shed a light on that please?
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Feb 7, 2010
I recently bought an N97, apparently I got the non-original one. Can the non-original N97 get the firmware update? I'm having a lot of trouble with this. When I plug the USB cable in to my phone, and then the cable in to the computer, the Mass Storage works, and when I put COM PORT, it said it needed a driver and installed in the MT6225. But here's the big issue. PC SUITE won't detect my phone. Nokia Software Updater won't detect my phone. I'd really like to update the firmware....
I'm also having some trouble with the games and themes. When I put them on my memory card via cable / Mass Storage, I can't run them. I click on the options and there is no "use" or "play". Just forward, details, mark, delete, and some of the other basic options.
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May 5, 2010
I have a nokia 5800 china code 0583152 and its firmware version is only v. 30.I cant update it to v. 40 or v. 50.how can i update it to that new firmware version?where can i find the firmware updates for this product.
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Feb 4, 2010
Today I was able to upgrade my firmware, I have a Nokia 5800 NAM RM-428, using the OTA upgrade firmware app in the phone. This is great news for all the owners of american Nokia 5800
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Feb 1, 2010
I live in Canada and bought the phone unlocked off Dell USA. I don't think there are any service stations in Canada. I was updating to 2.1 and the phone disconntected while updating. It was not physically disconnected, it just... got disconnected by windows... And now the updater is just spinning its wheels. What can I do to restore my phone...?
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Jun 7, 2010
About a month ago I got a message suggesting software update for my X6. After the update I no longer have Spore on my device! How can I get it back?
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Feb 1, 2010
Why only n97 got firmware update but N97 mini dont have
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Apr 18, 2010
Every time i try to update the fw of my 6288, it just fails and the phone doesn't work for a minute. what can i do to fix this?
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