Nokia :: Ovi And PC Suite Do Not Recognize X6
Apr 2, 2010
I have an X6 and when I try to sync it with PC Suite and Ovi, they either do not recognise the device, or cannot detect that it is connected. I have reinstalled all the software from the Nokia site, reset the phone (soft and hard) and it still doesn't work. I have been reading a lot of comments and it seems that if you have this handset with O2, then neither of these applications will work. O2 say that the handset is fine and it is an issue with Nokia. Nokia have told me to do all the things as above. At a bit of a loss now! Have 3 days in which to reject phone.
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Jun 22, 2010
I have recently installed ovi suite. My computer keeps asking me to install the driver for the "bluetooth peripheral" device (and it can't find the program to install). But that is not the real problem. problem is when i connect my phone to the pc it doesn't recognize it, i've gone through all the help files and done everything, checked the connection was right, disconnected, rebooted both devices and reconnected, and made sure it was on use as Ovi Suite when the option comes in the beginning.Furthermore, although my computer sees the phone as a Bluetooth device and i can browse and copy files to and fro the phone, the pc suite doesn't recognize the phone via the bluetooth route either.again, i've gone through all the help suggestions.
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Mar 20, 2011
I have a new E7-00 and a PC running Vista. When I install Ovi suite and conect the phone then Ovi always says that the phone is not in PC suite (or Ovi suite) mode, but it is. I can never get beyond this which means Ovi doesn't link with the phone, I can't sync, and the phone is basically only any use as a paper weight. Nokia acknowledged a problem with the USB drivers for the E7 but offered no solution.
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Jun 5, 2012
After installing the Suite I tried to connect my phone to it, but the process interrupts on the stage of when the system looks for the drivers for a new software...then the message comes up couldnt find the drivers and the Suite doesnt recognize the phone.
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Mar 20, 2010
I've just installed Nokia Ovi Suite, and to say i'm a little disappointed is an understatement, the program slows my whole computer down. I have a 5800 Xpressmusic FW31.0.10. I've been trying to copy music from my PC to my 5800, and yesterday when I launched Ovi Music Player, it didn't recognise the phone as being connected. It also started popping up with "Found New Hardware - MTP Device" EVERY 5 SECONDS!
I installed Ovi Suite and that just slowed my whole machine down. After waiting all morning for Ovi Suite to speed up a bit i've tried syncing my music, but it returns Operation Failed, Unable to copy the tracks. Attempting to copy them from my PC to my phone returns the same error. I also have a video decoder displaying in my sys tray, not just 1 icon, 22 of the same icon displaying in my sys tray. I've attached a screenshot to show what i mean.
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Jun 18, 2010
I used the Ovi suite to install the free maps on my E72 which work great but the software itself is very poorly written, too many bugs and problems so i would like to uninstall it and use the PC suite instead. can I now update my phone using the PC suite with it's updater software or do I have to now rely on the Ovi suite.
The reason I ask instead of having two pieces of software is i want to a Vista/XP (two machines) clean install followed by a Ghost DVD so the smaller image the better (plus i dont like to have **bleep** installed on my machine:-)
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Jan 29, 2010
Can i tranfer data from PC suite to OVI Suite - I need transfer all data from Nokia 6230i to new Nokia 6303 classic, or how to do it?. N 6230i is not connectable to OVI suite!
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Apr 6, 2010
How can I make my nokia E71 sync back with PC Suite after I started using OVI Suite? I have a Nokia E71, and i was using Nokia PC Suite to sync it with my outlook 2007 it all worked fine, contacts, to do notes and calendar (i wasn't syncing mail cuase i use gmail), untill the new ovi suite came out and i decided to try it since It sounded better.turns out It really sucked this ovi suite!! one of the worst softwares I've ever used, it duplicated all of the appointments that had color categories in outlook 2007, it is dead slow to sync!!!(i mean reeeaaly slow), even tough the Suite integrates more stuff in to one place it has reduced funcionality to sync stuff with my phone, it offers less funtions, not to mention that the user interface sukcs (its poorly desingned, it takes long to accses stuff, it shows me stuff as if it was advertisement).PC suite was very simple but funcional, oviously i went back to pc suite, to my surprise i couldn't sync, pc suite & the phone would do as if they were syncing, but when i checked at the end it wouldn't sync stuff.
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Aug 16, 2010
I got this phone 3 months ago, and it paired with PC Suite perfectly, till few days ago, when i lost connection with it, and now PC Suite and OVI Suite can't find my phone. I checked bluetooth device that im using, and made sure that phone bluetooth is on. In Attachment is shown how PC Suite and Bluetooth react when i try to reconnect the phone.
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Apr 15, 2010
Have a N900. Got the phone to work against Smart Suite and later Ovis Suite very well for the first 3 weeks. Then the trouble started. I used it both with USB cable and BTooth. First my synchronization with Lotus Notes calendar stopped (have to go by the PC), then contacts and messages. And today it does not even recognize the phone as a compatible phone. In the whole period I have been installing all kind of applications. My suspicion is that the trouble is due to an installation of a particular application - my question is:Anyone that got an idea what might have caused this?? Hope for help without re-intsalling the machine.
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Apr 16, 2011
i am having major issues with my e51 and pc suite! The s.ware support 4 my phone is not loading, and when i tried the new ovi suite as an alt. the software is not compatable with my phone! How is my phone going 2 get updates if i can only update via p2 suite?
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Feb 28, 2010
where how? ah?
N97 i miss you??
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Nov 19, 2012
is there any difference between Nokia Software Updater and Nokia Suite?
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Aug 23, 2011
Yesterday I wanted to update my Nokia E63, I saw there was 2 ways of Updating, 1. Over The Air, but there was no clear definition on how to do that, So I want to the other option, Nokia Ovi PC Suite. The download kept failing but it kept resuming when I tried to download the update again. After the download finished Usually you do not need the internet to install something that you already downloaded (Should Always Be Like That!!) So I thought that and while the update was installing Nokia Ovi PC Suite said something about Cannot Connect To Service, Although My Internet was PERFECT! and I tried to turn on my E63 and it would just vibrate and then turn off. I tried reviving it by leaving the battery out for 5 mins ( I also left it out for 6 hours) And when you turn it on Hold the Green Button Call And the 3 and the *. But none of that works, I wanted to send my phone to Nokia Care through Post But you need the IMEI but How can I do that?
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Jul 25, 2010
I want to connect my Nokia 3710 fold to the Nokia Ovi Suite. But when I try I get this. Is there a driver I need to download. If there is where can I get it from?
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Aug 9, 2010
I am unable to use Ovi suite as my nokia 5230 won't be recognised.I have deleted the Ovi suite twice and have even tried it on my other computer and it is still not being recognised.I have a new nokia data cable CA-101, but as soon as I connect it I get USB device not recognised.
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Feb 2, 2012
I used the Nokia (N95_1) four years ago as a phone, so I cannot remember where I stored the itty bitty Rogers SIM card or if I threw it away. Now I have this problem with the Nokia Suite not upgrading firmware without the sim card.I use nokia now mostly as a GPS and a Wi-fi net browsing device, so I would like to get the new map version since the current one (v3.01 09wk44 b01) keeps crashing when synchronizing favs. I downloaded the .sis file from softpedia (v3.03 10wk11 b04) but get certificate errors when trying to install it. Does anybody know where can I get a signed map, latest version for nokia n95, with a fix for the sync crash? (It does get sync'ed but closes every time)
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Nov 14, 2012
i'm using a nokia n8 phone and i used to keep a copy of my photos and videos on my pc using nokia suite, i just clicked on the gallery sync. button and it was done.i recently bought a new memory card and i started downloading videos by the (Internet downloader) app. i have now like 7gb of videos on my memory card.the problem is that now every time i try to sync. the gallery, nokia suite makes a copy of all downloaded videos on my computer. is it possible to set nokia suite to sync. only the photos and the videos taken by the camera and ignore the downloaded videos?
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Feb 21, 2012
I've been trying for hours to update my N8 to Belle with the Nokia Suite installed from Nokia yesterday, but after the screen goes blank I end up in an endless loop of "Connection Lost" and retrying. I kept trying for over three hours yesterday, and again today. So, I tried to install via "Check for Updates" on the phone itself, but this says "No updates". Is there a way around this?
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Jun 5, 2010
I installed Ovi Suite and now I am unable to connect E52 to Ovi Suite via USB. I encounter two problems which both result in being unable to sync my data (establish connection).First option happens when I connect the device and select Connect via Ovi Suite. Ovi Suite says: Connect the device although the device is already connected.The other option happens after I connect the device. Ovi Suite recognizes the device, but then it says: "Setting up." which lasts forever and nothing happens - I am unable to establish the connection.
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Jul 23, 2010
I have PC Suite on my phone but want to put Ovi Suite on also have downloaded it twice now to my pc but it is not working with the mobile phone and usb cable. Maybe I am missing something and someone might be able.
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May 9, 2010
Hey guys, Just wondering if there is a Ovi Suite available for mac? I have some pics on my N97 I'd like to have on my mac.
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Jan 1, 2010
Is it available and where in your site?
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Jul 30, 2010
I have been using Nokia N82 gsm modem via usb connection to my pc last days. I noticed that it gets so hot when I do that, so I tired not to keep it connectet to the pc more than 8 hour. But last night I used it for 12 houre for downloading, so when I woke up, I saw than the computer does not recognize my phone!
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Sep 24, 2012
A few days ago my phone stopped working out of the blue, I brought it to the nokia care centre and today I got it back and it was "good to go", although all my stuff was gone. Now when I connect it to my computer it will charge, but it won't sync and it doesn't show up in device manager. I connected it to another computer and everything worked fine, it started to install the drivers etc... but I need to get it working on this computer. I've restarted the computer and the phone, uninstalled and reinstalled zune, ran various windows fix it things, installed updates for the computer... nothing!
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Jun 11, 2010
Trying to get my N97 to connect up to my Win 7 laptop.Every time i try and connect through OVI, when attempting to reach connection it either states "N97 not in USB pc suitemode" (here i have told the phone to automatically connect in PC Suite) there is no problem seeing the phone on the machine thats fine, the main problem is OVI.
PC Suite 7.1.4 - i cant even get this to install, i reach install step 5/6, it doesnt even try and i recieve the error " Installation operation failed - the system cannot find the file specified"
I desperatly need this to work to update the handsets firmware. to do this i need to back it up, to do that i need to use OVI or PC Suite!
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Aug 12, 2010
bought nokia e71 and i wanna use pc suite with it , but somehow i cant , neither pc suite on cpu neither phone detetcs each other (though i can use mass storage , com port and web cam when i connect phone to pc via usb cable) but with those features working i dont have choise to use pc suite when i connect phone to pc and as i mentioned neither my pc detects phone.i tried reinstaling suite and everything about nokia from my cpu , tried installing older connectivity drivers for nokia and its still the same i have 3 features working but when it comes to pc suite it blows.
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May 9, 2010
I am trying to connect/synch my N97 to PC's running Windows XP or Vista. Generally the app crashes shortly after synchronizing a few items or right at the start. Also, when I connect the phone the system continues to "find" an MTP device and keeps asking for a reboot. I regret to say that this is an extremely disappointing piece of software by a worldwide maker. It is painfully slow to download and install, and in the end it does not even work.
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Feb 9, 2010
I have a brand new Nokia E63.I can't get the Nokia PC suite to 'see' it.I have uninstalled, reinstalled the software - got the most up to date, mad sure I run the Nokia cleaner software to remove all traces, tried the cable drivers, selected the right connection mode on the phone (and tried all the others), got the right CA-101 USB cable (brand new), and followed all the help screens and files I can find. In short I have tried every combination I can think of (and I'm handy around a PC), but the software suite still it can't see the phone when it goes to look for it.I can't even change the connection mode on the phone to mass storage device and get windows to see it when I plug in the USB connection.In short I am totally baffled and can't find my micro SD card reader so connecting the phone is my only current option to update my SD card data. I would certainly welcome some pointers as I can't think of anything else to try and have literally spent hours trying to get it to work. Absolutely nothing happens when I plug the phone into the PC and this seems so odd - normally windows sees something.Running Windows XP on a HP Compaq nx 6325 with Zone Alarm virus and firewall in the background if that makes any difference.
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Aug 12, 2010
i bought nokia e71 and i wanna use pc suite with it , but somehow i cant , neither pc suite on cpu neither phone detetcs each other (though i can use mass storage , com port and web cam when i connect phone to pc via usb cable) but with those features working i dont have choise to use pc suite when i connect phone to pc and as i mentioned neither my pc detects phone.i tried reinstaling suite and everything about nokia from my cpu , tried installing older connectivity drivers for nokia and its still the same i have 3 features working but when it comes to pc suite it blows.
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May 24, 2010
For some reason my phone will not sync with Ovi Suite. Contacts window reads "not in sync" and the other sync buttons do not work. My phone is an E 72.
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