Nokia Nseries :: "Unable To Install" Error
Oct 27, 2011
I updated my Nokia N8 to Anna ages ago and everything was fine. But then a few days ago I got a notification about a new software update, so I did it. And now whenever I try to install something (app, theme - you name it), I get the "Unable to install" error. This goes for both via usb and directly from phone.
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May 2, 2012
I am using the nokia n70 cell phone. My problem is that, when I install a theme then it reply an error is "installation security error. unable to install".
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Feb 7, 2012
I tried to update my N8 to belle but an error message always appears cannot install software your phone is currently not compatible with the current software?
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Jan 25, 2011
I use my Social app & widget frequently throughout the day. A few hours ago it forced me to download version 1.3 and when it went through the install process it said "Unable to Install. "I still cannot access the social app without the forced upgrade and the upgrade keeps failing.I've also tried updating with software updates and it is not showing up.In addition I downloaded it on my PC, transferred it to my N8 and attempted a reboot and install, still "unable to install."
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Oct 1, 2011
i update my N8 software to symbian Anna,since update i can't install anything on my phone,that includes the applications from ovi store
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May 28, 2011
I'm having a lot of trouble getting any Nokia software to work on my PC.(This was the same for my previous Nokia 2730.)The first time I connected my N8-00 to my PC, running Windows Vista 32, my PC worked out it was an N8-00 and a window appeared asking me to confirm AutoPlay settings - there was a checkbox (which I checked), but no OK button.
I could go to Start > Computer and see the N8-00 there though.I opened the device and found the Ovi Suite Installer and tried to run that (because the downloaded version didn't work either - I'll start another thread about my troubles with Ovi Suite) but it didn't work.I then removed the phone from my PC.Now whenever I connect my phone to my PC Windows tries to install the N8-00 drivers and fails, giving me these messages:
"Found New Hardware - Nokia N8-00""Windows encountered a problem installing the driver software for your deviceWindows found driver software for your device but encountered an error while attempting to install it.Nokia N8-00 USB Phone ParentNo such interface supportedIf you know the manufacturer of your device, you can visit its website and check the support section for driver software."Obviously not being able to connect my phone to my PC is very frustrating and restricts many of the features I wish to use.
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Feb 13, 2012
After Hard reset my nokia c6-01 belle nokia store does't installed say Unable To Install ..
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Feb 24, 2010
I bought a new E55 unlocked.I have a problem with it, i am only able to install j2me but cant install any sisx apps.ive tried downloading new ones e.g. from www.fring.com for my OS directly on the phone and also gmaps, stright from the phone browser but all in vain it gives an error "Unable to install" i checked the settings in App manager and set it to all software installation and online check is desabled, tried to install again, no victory, same error. tried to update firmware to this new version from pc, it failed, halted the ongoing update then tried OTA , it succeeded but the version it updated it to is 022.009 and not the latest tried software installation again, got the same error my mind is boggled as to what is going on any ideas guys.Ps: i went into *#0000# and then into options and update still gets the 022.009 version my variant is "asia pacific" region.
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Dec 31, 2010
Nokia e63.I was able to download n use apps for 2 days and phone restarted and the apps dissappeared. Now whn i try downloading them again eg ebuddy, apps frm ovi then after download, its says unable to install. It does for all software downloads. I tried soft n hard reset tried changing dates while downloading ,tried changing options on phone like software installation to ON and onlin ceertificat check to OFF but it doesnt help.
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Feb 26, 2012
Got my N8 back with belle installed by vodafone but got snags trying to reinstall my apps.
software: 111.030.0609
custom version: 111.030.0609.210.11
n8-00
Tried countless times to open Nokia Ovi store however a "required update" is necessary. Clicked to update to 3.22.054, downloaded 4.54mb fine then installing, then "required update failed". Retry failed each time too. Tried to uninstall via application manager but it self cancelled before installing. Tried turning phone on and off to reset with 3 vibrations and still no joy.
Also Google maps app wont install so i suspect it may be install related rather than app related.
Got 72.3Mb free c memory and 4Gb's free mass memory.
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Mar 15, 2012
Fix for "unable to install ovi store"
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Jan 20, 2010
I have nokia 5800 and i like it very much... But i have a problem with it ..... the problem that when i download any thing from nokia OVI Store from my mobile like: Games, apps and videos when download finished and starting to install the games or the apps it's say's: "installation failed" and when i redownload it again nothing change and keep saying "installation failed" ........ and i noted that when i install app ( themes, apps and games ) on my mobile by ovi suite or by file manager it also say's to me "Expired Certificat" even if i signed this apps but it alwyas say's "Expired Certificat"....... for this problem i did: hard reset - format my mobile - format my sd card - update my mobile to v40 - but the problem never stops to return in a few hours ..... then i find out that when i need to install any app on my mobile (by ovi suite or ovi store in my mobile or file manager) i have to switch off the mobile and turn it on again to install what ever i want ...... so Plz help me out
1- I have 2 friends having the same problem that i have and they did what i did
2- my mobile software v. when the problem stated v31
3- my memory card 8 GB the orginal one
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Apr 24, 2012
This error appears to be quite common when upgrading to Android 4?
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Dec 6, 2011
I received notification that a system update is available for 4.0.2.A.0.42 and that this update can only be done with PC Companion. I followed every instruction but I had to abort the process when PC Companion prompted me to discontinue due to low battery conditions. I charged my battery. I connected phone and continued process. In step two - prepare - I get the error message: Installation Error: unable to install or start phone software update components. I tried several times but I still get the same error. I restarted my computer and my phone numerous times and still the same error is popping up.
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Nov 15, 2010
I am trying to update to android 2.1. when the PC Companion reaches the "prepare" stage, a dialog box opens saying "Installation Error unable to install or start phone software update components.
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Nov 11, 2011
I have a Nokia N82 running on v35.0.002 and whenever I try downloading Ovi Store from the download pplication it downloads well but when it reaches 75% of installation it says unable to install
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Dec 19, 2011
Recently I bought a used N8 which has been working as expected until I noticed that it wouldn't install a single app. When I got the phone the previous user had reset the phone to factory settings and in general tried to turn it back to it's original condition. At first all apps installed without problems. The only app I experienced problems with was Nokia Store, which always got stuck on the loading screen and never opened. Now my N8 hasn't been able to install any apps what so ever, especially no .sis or .sisx files. The installation of .sis or .sisx files results in a error message Unable to install (or something similar in english). The newest software of Symbian Anna is installed on the phone. The only app I've been able to install is one with a .wgz ending.I've tried to reset the phone to factory settings again, reset the device with *#7370# code and held the power button for 8 seconds, and my problem persists.
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Jul 10, 2010
how to install themes on my n97 mini...i've downloaded some themes from a site but cant install it...
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May 10, 2012
My problem is I cant install ovi store on my nokia. When i download installation file and run it, it says its installing. When its almost end of installation it says 'installation was impossible'.
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Mar 13, 2012
I have a new Nokia 700. Updated firmware, connected to Telstra, connected to the web but can't install any apps. It downloads then gives error "can't install".
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Jan 12, 2012
can not install shop. Tried toinstall four different versions, including misrepresented and that you download the browser when they click the icon.At the end of the installation says: "Installation not possible"
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Jun 17, 2011
I bought a Nokia N* US version and I would like to know if I am able 2 install Arabic language for the system and change the system from English to Arabic or just to make me able to send message with Arabic language.
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Feb 8, 2012
Update - seems to have uninstalled itself - except for a thing called swype pen entry or similar - which says i have to delete swype first.. and swype is no longer findable but the text entry is default again - so I should worry.(Really no German Swype support
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Nov 25, 2011
I have two N8 phones. On my first N8, I did the Anna update. I now have two sets of "midnight" themes on this phone, one set that looks like it did before, and one set that has a symbol at the right of the theme name that sort of looks like a coffee cup. For the themes with the "coffee cup" symbol to the right of the theme name, all the theme icons have been modified to something a bit fancier than the original. What does the "coffee cup" symbol mean? My newest N8 was recently updated to Anna. It only has the old-style themes named "midnight color-name". The icons for the themes still look like they did before the Anna update. How can I get this fancier theme icons on my other N8? If it's simply a matter of downloading the new, full and complete Nokia "midnight" themes for the N8 phone with Anna, where do I go to get them? I've searched all over, and found lots of "midnight" themes, but not the ones I'm looking for (which apparently were installed on one of my phones as part of the Anna Update.
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Dec 3, 2012
I have a N8-00 phone with a c: memory low problem. Checking c: with x-plore filemanager I have found many files coming from a quickoffice install attempt that didn't finish because there wasn't enough space in c: when I tried to install.Now I cannot remove those files from x-plore (permission denied) and I cannot uninstall the quickoffice application because it never installed properly.Is there a way to remove those files? (apart from reinstalling from scratch the phone, which is what i pretend to avoid)
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Feb 4, 2012
how can install flash player in n97 because many future not supported when run internet through my nokia n97 I try to download flash player from many sites like nokia solution
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Aug 22, 2011
I still can´t install new Symbian ANNA, my Ovi Suite and N8 still writte "No updates available". I tried every option, which is avaible for update, but answer is still the same :"No updates availeble"
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Nov 29, 2011
I have N8 and here is my problem. When I am going to install new app from OVI WiFi or from my Notepad shows msg that's not possible. I Upgrade the store and I install 5-7 app and again the same problem,now I upgrade the phone to news version Anna and again I was able to install about 10 app and the phone stop to install programs...
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Jun 15, 2011
I've had the phone since January and I have had no problems. Recently I went to install some new apps. Everything appears normal except it does not ask me where I want to install the app. Instead it just stops the whole process and does nothing. I have plenty of memory. I did a Soft reset I believe going to settings>phone>phone management > factory settings... I used the code 12345. That did not solve the problem. I tried doing a hard reset using #7370# but the phone kept responding with "request not complete".
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Nov 26, 2011
I would like to install the Nokia Screen Sleeping in my Nokia N8. But I can't do because I own the version of Symbian Anna. what should I do?
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Jan 23, 2012
how to install the windows segoe wp fonts in nokia 700
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