Nokia Music :: Relicensing Error - Music Cannot Be Relicensed/
May 7, 2011
This music cannot be relicenced.You can only re-license Ovi Music Unlimited songs that you've downloaded yourself - see your download history for a complete list. Ovi Music Unlimited songs sent to you by other people cannot be re-licensed once your subscription ends. I am getting this message on over half my music collection (some whole albums do not play, some tracks within an album play, others don't) and redownloading the album and/or individual tracks does not help. This has only started happening since my Music Unlimited sub ended in March 2011. For info, my music collection is stored on a NAS and played using Oviplayer from PC running Windows 7. Technical support have been aware of this problem with my account for about 4 weeks now and despite it being escalated, have yet to proffer a solution that works.
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Feb 20, 2010
could someone please help me with this problem. I have just bought a nokia 5800 comes with music phone. When i run the disk everything installs untill i get to nokia music which fails due to this error :
nokia music.exe Application error
application has generated an exception that could not be handled
process id=0x7d0 (2000) Thread id=0xfb4 (4020)
click ok to terinate the application
click cancel to debug the application
when i click cancel it says no registered jit debugger was specified
click retry to have the process wait while attaching a debugger manually
click cancel to abort the jit debug request
I am hopeless with computers, but i know i have all the system requirements as iv had the full nokia package on this pc before when i had an n96, i then deleted it all when i changed phones.
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Jan 15, 2012
I'm unable to play songs using music player as it shows error message as "File is corrupted" / "General system error".
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Mar 9, 2012
When i removed my usb cable, the phone said device error then when i went to playlist all the music were gone. If i try to refresh nothing happens, i have removed the data from the card, and put it back still nothing. When i connect with usb cable i can see and even play the music on my laptop. There is still nothing under my playlist the music is still playing under tones but its not showing in my music files and not refreshing.
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Jun 13, 2010
my nokia 5520 Xpressmusic can't open the music player.i have a 2GB memorycard and a lot of space on my phone memory.
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Jul 6, 2011
When downloading music from the Ovi Music website using N8 (which came with unlimited music), the downloader makes the download, but gives error code 0x800704C7 at the end. Artist & album name folders get created on the device, but no songs are found therein. I tried again after cleanin web browser, deleting the blank folders from N8 etc, but doesn't help. Re-installing cable drivers & Ovi suite (& all other Nokia-ware on PC) also didn't help. (I rebooted before reinstalling & thereafter).The error persists in any connection type- Ovi suite, media transfer etc.
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May 24, 2011
i have nokia 3110 classic handset, from few days problem found in music player application, it show no music file foun
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Jul 12, 2012
i am not able to play music in music player.
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May 9, 2012
i have copied a couple of mp3 from pc to mobile and refreshed the music library. All the mp3 were working perfect.. After some days i deleted the copied folder. There are other mp3s in music folder in my mmc which i use to hear frequently. Now, after deleting the copied folder, i tried to refresh the library but it says "refresh stopped' and when i click libary details it says 'file is corrupt. Operation cancelled'I can see the album art but cant see any files in that !!! Cross checked the path and played via files.M using belle frmwr vrsn 111.030.0609 which is latest available in my area.
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Dec 25, 2010
I bought a N8 two days ago. Everything was fine until yesterday. Yesterday, I put my favourite songs that I had on my N95 and some more into the N8 mass storage(about 700 mp3 files closer to 4GB). Then I refreshed the music player and started listening to songs. All of a sudden the music player got stuck. I couldn't do anything. I had to push the power button for about 8 - 12 seconds to turn it off.
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Aug 13, 2011
I have annoying bug on my Music Player.When i try to refresh the new tunes in the library an error occure : Syntax error ---> 0files refreshed. How to reinstall Music player,I was try to restore factory settings but that error still appear. My second question is how to copy my all contacts saved on phone memory to my SIM memory?
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Jun 23, 2011
New Phone (5800). New memory card. A few test tracks installed onto card. "Refresh music Library". NO!! comes up with "general system error"? so what now? Nothing old to delete - where do I go from here?
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Feb 11, 2010
I bought N97 & transferred some music files from PC. Some them are copied to Menu<Music<Music Library. I want to delete these files. Can anybody guide me for this?
Also How the Music files under Application<Mass Memory<E:<Music can be played as playlist?
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Apr 20, 2011
I had a similar issues on " General: System Error " Music file unable to save on music library the second one is corrupted music file unable to deleted on music library.
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Sep 3, 2010
while downloading music from ovi music it asked for redeem voucher what us this redeem voucher?
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Jan 13, 2011
Why does all the downloaded music go directly to the f: memory card, when downloading music from Ovi Music Store? It should be saved to the e: mass memory, but there is no settings in the application where to change the save location?. The phone automatically makes a folder named "Ovi Music Downloads" in the memory card. It should be created in the mass memory.
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Aug 12, 2014
Error after syncing music via Windows Phone for Desktop app? Why can't microsoft make it as easy as iTunes when syncing music.Out of 3000 songs only about 100 synced.
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Jun 18, 2011
#1-i have ringtones and test music files that appear in my music files and i dont know where they come from. #2-I also have voice files for maps in my music files. ironically though, the voice files are not working with maps....i want to remove them from my playlist but they are not showing up in the ovi suite?
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Jul 31, 2012
I have taken a nokia N8 belle version phone 3 months back, last few days I am unable to download music from OVI music, my phone came with 12 months subscription.
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Sep 18, 2011
i had transferred my music downloaded on my phone to my pc but was unable to play it on the pc then i registered my pc on the ovi player still cant play the files it says that the songs are protected under microsoft VRM & needs small update which i tried to run but it continues to say that cant connect to internet whereas i m connected to the internet.
also the musc i had trasferred on to my pc when i m trying to transfer the files back to my device the pc it does not allow me & says that this content requires licence...
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Nov 1, 2011
i cant download music from ovi music store whenever i tries. It shows tht redeem ur voucher. This problem only i'm getting since i updated symbian anna and ovi music store turned into nokia music store. How cn i get it back or the voucher number which it shows me during access.
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Jun 4, 2011
My friend sent me some music via bluetooth. I recieved it in a message. I can't seem to move it in to my music player.
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May 25, 2011
i just came to UK yesterday, i was able to download music from OVI in india, but now the phone is asking for the voucher number?
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Jun 26, 2011
I know this has been posted like a hundred times or more and I've followed all the threads around this but if anyone has a new suggestion that would be REALLY apreciated .Have a C-5 with latest firmware. Has around 365 songs in it now but when i add new ones it doesn't see them.Have tried refresh, trashed the databases etc. Reformated the card and loaded them back bit by bit and that worked and then added 9 new ones - that worked. Played it this morning for a few hours and tried to ad some more. Doesn't see them in the refresh. Card is a Sandisk 4gb - should be good - no bad sectors etc
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Jul 27, 2010
This is getting really frustrating.I bought this blue nokia 5800 XM in January (Australia), and in the past month its been giving me trouble.Okay, right now: Running v50.xx..My phone is having a 'general error' when I try and play music in the music player.Only when I find songs via the file manager I can play them..One at a time.This is the second time within a week that its done this!The first time I googled around and found I had to 'hard-reset' then clear my memory card of bad sectors.Done that, it fixed..Until now.This isn't the only problem, at the start of the month my stupid phone would restart itself just for fun, and the alarm doesn't function properly (when I touch/slide to 'snooze' or 'stop' it doesn't respond until a minute later) And the memory card has wiped itself before aswell
I reformatted the entire phone and memory, clean install of firmware and everything but still I get problems? Why? Think I'll go back to my old SE w910i it was much better..No problems with it ever (even after I dropped the battery in water).BTW I think I should have 1yr nokia warranty (does it cover first year from purchase?), but then again all they'll tell me to do is wait my time every week re-formatting the phone.
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May 4, 2010
I have upgraded the firmware from v31.0.101 to v50.0.005 and I had the unpleasent surprise to find that the music player is no longer working. It plays only the files stored in the phone memory and is unable to update the library. It shows music files on the memory card that were deleted longtime ago and refresh library does not change anything: always shows refresh complete 0 files added. When I connect the phone to the PC, the Ovi Player doesn't see the phone and even the device manager shows that there is a problem with the portable device (conneced in PC Suite or Media Transfer modes). Done even a hard reset but nothing has changed except that it has lost the applications it had in the phone memory.
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Sep 3, 2011
Can anyone recommend a free music player I can download to replace the useless Anna one on my n8?
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Oct 29, 2012
Can we download themes/skins on nokia 2730c for the default music player.
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Jun 2, 2010
I have a song that i downloaded from the Ovi music store and transfered it to my Nokia 5230. It stated that i did not have the correct license to listen to it and that i should try to get it over air. It then leads me onto the internet where i have to enter in my Ovi store username and password, i enter in the correct details but it tells me that i need to allow cookies to access the next page, the only problem is that i have already allowed cookies, why does it not recognize this?
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Feb 13, 2010
Tried to install Ovi Player and keep getting the following error message every time I try to install. Gone through the remove and try again option but no joy. Have also installed Ovi store and the music option cant see my music on pc.How do I get around the error 1722?"ERROR 1722 - There is a problem with windows installer package. A program run as part of the setup did not finish as expected. contact your personal suport..........."
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Dec 11, 2012
default music player is not refreshing ,when i start refresh is shows 5 songs added but it didnt stop refreshing and after some time the player got hang and i can't play any music and ultimately i hv to restart the ph.
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