Nokia Lumia :: Unable To Update
Jun 28, 2012
I am having an issue where I got the update notification on my phone and also it showed up on Zune. Because I was using my work laptop I got the Zune message that updating is not recommended as I am not using my primary computer. So I cancelled the update. Now when I check the update at home, Zune says I am up to date (with the my current fw 12070) also phone is saying no updates found.
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Sep 9, 2012
I was told that different hardware versions of the Lumia 710 were sent out and I can't update because of my hardware version. What should I do?
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May 3, 2012
i am trying to update my lumia 800 phone via zune but when i click on update zune is giving error code 80072FA8. Massage coming check your internet connection & try again.
my internet is perfectly working, i reinstall zune 3 times but still same issue.
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Jul 19, 2012
I have been trying to update my Lumia which I haven't updated since I bought it in February this year. When I try to update in the Zune software, a message tells me my phone is up to date.
The current software loaded onto the phone is version 7.10.8107.79 which clearly is an older version. The precise message I get on the Zune software is as follows:
"Your phone is up to date Current phone software version: 7.10 (8107)"
Also, no updates are found when I check for updates on the phone itself.
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Jun 30, 2012
The firmware on my L800 is xxx.12070.The following update has been announced available in Finland:
Country Variant Lumia 800 059N341 Update available
However, both my Zune and my phone claim that the firmware is up to date, and no automatic download is initiated.
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May 9, 2012
Currently still unable to update device product cod: 059M539. I'm not alone a number of other users with same product code reporting this issue with same product code:Lumia 800 Update Thread (Bottom of page 14 and 15)It's a non-carrier varient (Sim free) so no operator to approve update.Nokias own website lists the update as available for this product code in the UK:Nokia Lumia Update Page But still unable to download for a long while now - This update has been out ages. No luck with e-mail support - They keep saying it depends on country/product code (Which I checked on the website!) and send stock replies which is frustrating. Please can we get a proper response on this or someone to check it out/diagnose the problem.I'm stuck on 1600.2475.7720.11414 and Nokias website says 1600.2487.8107.12070 should be available for my device. I've tried updating via Zune on PC and Windows Phone 7 connector on Mac but it always says its up-to-date despite the fact it clearly isn't.
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Jun 29, 2012
Something wrong in UK, two updates but still old firmware?!No internet sharing or flip working. Is the Nokia bit delayed for lumia 800?
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Jul 6, 2010
I have many troubles with updating my n97 (Product code 0576503) from v21 to v22.i have try Ovi Suite v2.2.0.241 but after preparing to install i got message ( installation failed - the connection to device was lost.....)
and in NSU v2.5.2 i got (no software available for your device - Please not that your mobile service provider, operator or carrier may not have approved the latest nokia device firmware available........)And on FOTA after downloading and restarting i got (This update is not compatible with your device)
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Oct 11, 2012
does the Tango update format my phone after updating?
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Dec 14, 2012
I just bought a new unbanded, unlocked Lumia 920. Since I'm chinese, I want to install Traditional Chinese handwriting keyboard. However, it always failed to download.
The mobile is connected to wifi and I can load website through IE. May I know why I cannot download additional keyboard?
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Mar 28, 2012
I have just got the lumia 710. I am unable to send MMS or use mobile data. I am on the Vodafone network. I have rang them several times regarding this problem and they have checked that all is ok at there end and say that the APN settings need doing. I have done this and still nothing.
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Mar 23, 2012
today again I had the problem that I was unable to take a call on my Lumia 800. The lock screen did't open, it always stopped moving after about half a centimeter. No apps were suspended in the background and no background tasks running. Taking calls in the car with my bluetooth gear is no problem.
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Jul 31, 2012
h,i am using nokia lumia 710 ,when i start the phone it require thePIN CODE ,as i am using this phone in other country but i have bought this phone in USA.
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May 20, 2010
I'm having a problem when trying to update my Nokia 5230 using the Nokia Suite.Please note; my phone is plugged in, there is an update for my phone as the last time it was updated was when it made manufactured (nov 09). The USB mode is on 'PC suite'. I have downloaded all the latest versions of the Nokia Suite.
When I click 'Update Phone Software", it takes me to the updater. When it comes to the 'Searching for a connected device', it hands for about 1-2 minutes, then says "Unable to find device".
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Nov 8, 2012
I have copied an excel file saved in 97-2003 format to my phone via Skydrive and cant edit it.I get the message "can't edit workbook".
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Dec 20, 2012
When I try to change my ringtone nothing changes, I go to settings, select ringtone + sounds, press the ringtone box, select nostalgia it turns blue, check the ringtone box it says nostalgia, ringer on vibrate on, but when I ring my phone the ringtone that plays is the one that came with the phone, it does not change.
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Dec 5, 2012
I am not able to forward messages in my lumia 510!
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Nov 27, 2012
I had a Zune playlist which now am unable to port to my Lumia 920 via my win 8 laptop.I am also unable to create a playlist from my music which I can see in the windows phone app when I connect my lumia 920. please advcie what needs to be done.
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Mar 21, 2012
i am unable to connect internet in 800?
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Nov 30, 2012
I am not able to browse the net using gprs but its fine with WiFi.
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Mar 15, 2012
Not able to make any call with my lumia 710 though other then call everything is working fine. I chacked my SIM in other phone, i there phone i can make calls. Whats wrong with my phone?
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Dec 18, 2012
i am having a problem with my lumia 800. whenever i try to download maps in nokia drive, after the download starts and reaches around 20-25% , suddenly the home screen appears and i have to redownload the map. the problem is arising every time. I have lots of free memory so memory isnt an issue, my software is also up-to date.
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Jan 4, 2013
I switched to 3G pack yesterday and I am not able to make calls.when I choose "highest speed as E" I am able to make voice calls but when I switch to "highest speed as 3G" I can't make voice calls.
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Oct 30, 2012
Unable to make calls
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Nov 12, 2012
Can someone tell me is there any software that can help me to choose certaint connection speed on WP(nokia920)? 2g/3g/4g... Not the MAX speed but i want to choose to stay on 3G all the time ( even if there is no 3g coverage )For example in my city mobile coverage is realy bad and my phone continuously jumps between 2g and 3g and that eats my battery in 1 day. When I choose max speed 2g my phone lives for 3-4+ dayz ( but 2g is realy slow... )On my nokia e6 i can choose 2g or 3g so it wasnt a problem on previous platforms ( symbian )
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Apr 6, 2012
I am using lumia 800 and updated my cellular to 12070 yesterday.But unfortunately the battery was still poor, it consumed all the batteries from 100% to the statebthat phone not being able to turn on by 6-7 hours.So i resetted all data and settings and I solved the battery problem.However another problem occured.i couldn't use nokia maps and network setting app after the reset.When i try to install the programme, the error occurs and I couldn't find "nokia collection"I consulted this problem with Microsoft store in Budapest and two nokia care centres and all of them couldn't solve my problem so I asked the phone seller to send it to the other center because the phone is made for Italy and Hungarian nokia centres told me that I have to pay money for it, even though it is brand new
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Aug 9, 2012
Lumia 800 is unable to login to 3G network while in roaming when mobile data transmission is disabled.
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Apr 3, 2012
I am an user of Nokia lumia 800 and i am unable to save the pictures that i recieve on MMS to Phone. When i hold the touch for 2 seconds on the MMS picture it just shows delete and forward. Is there any other way to save the pictures that we recieve in MMS?
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Nov 25, 2012
The manual states that the light is supposed to turn off when the device is fully charged. So far, my light on the charging stand has not turned itself off. Has anyone experienced differently?
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Dec 22, 2012
Unable to access marketplace on nokia lumia 800
I am unable to access the marketplace. it asking to install a app called refresh marketplace to be able to carry on using the marketplace but when I install the app and restart the phone the marketplace still dose not work it just goes back showing refresh marketplace and nothing else.
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Dec 19, 2011
I had a N97mini which i used Nokia Suite and lead, which sync'd my calendar within seconds! I've had my 800 for 5 days and i have not been able to sync my calendar. We are not allowed to publish calendars to the "cloud"!!!
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