Nokia Lumia :: 920 Stuck On "goodbye" Screen

Dec 24, 2012

I've had some minor problems with starting and shutting down the 920: sometimes it restarted a few times.But it always ended up working perfectly.Now, I wanted to shut down the phone and it stays on the "goodbye" screen. I need my phone in a couple of hours so I need it back...

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Nokia Lumia :: 920 Stuck On The Start Screen?

Dec 1, 2012

Today when I was using my new lumia920(an app for reading)the phone just restarted by itself and stuck on the starting screen(black screen with white NOKIA),what should I do..

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Nokia Lumia :: 800 Stuck On Loading Screen?

Jan 25, 2012

Was installing apps from the marketplace while listenting to music via Spotify, suddenly the phone froze and got stuck. after a few tries i managed to restart the phone by holding the powerbutton in for aproximately 10s. now its stuck on the Nokia screen, hard reset didnt work (holding down - vol.down, power and camera button) soft reset didnt work, obviously. what am I suppposed to do now? I only played with it for 30 mins then it died?

edit: it also seems, its not charging via the adapter that came with it? upon additional soft resets holding powerbutton in) it comes up with battery icon with one red brick, then it seems to restart and vibrate, before it gets stuck on nokia screen again. until i reboot it again. will let it stay on the nokia screen for the night, let's see what happens.

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Lumia 1520 :: Lock Screen Stuck At Updating?

Oct 14, 2014

I'm running the latest Dev preview so I have Cyan. I had an event on my calendar for last night. It starting showing the day before, awesome, but today it won't go away. I even restarted the phone, no dice. Deleted yesterdays event from my calendar, still there.

Having issues with the lock screen and calendar events with Cyan? I did a hard reset after doing the Cyan update and I did not restore from a backup. Also my calendar item in question was one I put into my phones calendar and does not come from my sync'd email account calendar or anything.

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Lumia 1520 :: Browser Screen Not Rotating - Stuck In Portrait Mode

Jul 28, 2014

I am on official 8.1 and just noticed today that my browser will not rotate into landscape mode. Actually it will rotate the first time it's used after restarting the phone but any time I use it after that it is stuck in portrait mode. This seems to be new as of today but not sure.

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Lumia 950 :: Email Notification Stuck On Lock Screen And Live Tile?

Dec 29, 2015

I have just purchased a Lumia 950. Among the many bugs I am trying to deal with, this is currently the most frustrating as it is affecting my work email notifications.

I currently have an old email notification stuck on my lock screen, and also on the live tile. I have deleted the email, refreshed the account, restarted the phone.

Both lock screen and live tile now no longer show new mail.

Will these phones be getting regular updates?

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Nokia Lumia :: Its Card Got Stuck

May 25, 2012

Something wierd has happened and my card got stuck, I put it in and it just won't open anymore!Can't do anything.

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Nokia Lumia :: Map Is Stuck On Install

Dec 28, 2012

It's been like this for a while, I can't uninstall it or anything either. It shows that download bar below the app with no progress. When I click on it, it goes to downloads and it says no downloads in progress. I can't call up the program either.

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Nokia Lumia :: Battery Stuck On 0% Even Though It Is 'charging'?

May 7, 2012

trying to get the damn thing to charge, plug, unplug, check its still charging, its stopped,repeat process, never fully charges. Got a new charger for it, had ONE full charge then had the same problems. Hard reset the other day and is now worse than ever. Last night it was charging for ages, came back to find it at 0% even though it was still merrily flashing to say it was charging, clearly it is not. Left over night to find it had died altogether, cue the usual hours and hours of trying everything to get it to come back on,heating, soft reset, hard reset, unplugging, trying various places to plug in, all usb ports etc blah to then get stuck in the infinite reboot cycle.A zillion hard resets later it finally comes on, leave it to charge a little before going through the set up, there was a small amount of charge, come back to do set up and its gone back down to 0% of its own accord.

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Nokia Lumia :: 900 Stuck In Head Set Mode

Jun 25, 2012

I've only had my lumia for 2 weeks, second time plugging in my head set and I can't get it off head set mode. Rings, beeps and vibrates, but no sound for music, etc. Volume is turned up and it works when I plug my head set in. But when I unplug..It's silent

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Nokia Lumia :: 900 Gets Stuck On 4G (HSPA+) And Won't Connection?

Jun 10, 2012

In this thread, 4G referrs to HSPA+, LTE referrs to LTE.Below I'm going to go into detail about the LTE issue with the Lumia 900 on AT&T. This issue is separate from the no data connectivity issue that has already been addressed with an update.The problem: The phone will not reconnect to LTE after you leave the LTE coverage area and come back into the LTE coverage area. Data works fine, but the phone only connects to 4G (HSPA+). You are now stuck with slower 4G untill you reboot the phone or use the airplane mode trick (explained later).For example: I live in a 4G coverage area and work in an LTE coverage area. I go to work and the phone connects to LTE. I go home and the phone drops to 4G like it should since there is no LTE there. When I go back to work the next day, the phone will not connect to LTE. It stays on 4G. I have attached two pictures demonstrating the issue. Picture 1 shows the phone with a 4G data connection even though I have 5 signal bars and I'm in an LTE coverage area. Picture 2 shows the same phone after I reboot the device. I'm in the exact same location, but I now have LTE after reboot.

When does the problem seem to occur? The problem occurs if you leave the LTE coverage area and come back after a few hours. It seems to happen most often after only 2 to 8 hours in the 4G area.I have been working with AT&T engineering for about a month and they have done multiple traces and can't find anything wrong with the network. They see the phone connected to the 4G antenna instead of the LTE antenna on the tower. My moms Lumia 900 has the same problem. My wife has the HTC Titan II Windows Phone with LTE and it works perfectly.Based on my own observations, the issue has nothing to do with the amount of data you use either. During the time you leave the LTE area, the battery may also appear to drain faster than normal. I believe the problem is the phone keeps looking for that LTE signal but can't find it. It then gives up and goes into 4G mode to save the battery but never again tries to reconnect to LTE.

How to force create the problem: I did this 8 miles from the official LTE coverage area. 1) At a high elevation facing the LTE coverage area, I turned on airplane mode while I was NOT in the LTE coverage area. 2) Next I turned off airplane mode. 3) The phone connected to LTE with one signal bar while not in the LTE coverage area. 4) Moments later it dropped to 4G. 5) Then I drove 10 minutes to the LTE coverage area and it did not connect to LTE. It appears the phone saw the very weak signal and locked itself in 4G mode.Temporary fix: To restore the LTE connection, you can reboot the device, or turn airplane mode on and then turn airplane mode off a few seconds later. This of course turns off all radios and turns them back on.

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Nokia Lumia :: Connected 610 With Charger - Touchscreen Gets Stuck

Jul 25, 2012

When I connect my Lumia 610 with charger, Its touch screen gets stuck. It does not allow me to unlock the phone by sliding the wallpaper upside. When I disconnect charger then it works like anything. I had also noted that some times, the wallpaper keeps jumping and suddenly slides upside and random applications gets started. But again when I remove the charger then it works normally. Is there any issue regarding the USB connector?

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Nokia Lumia :: 900 Stuck In Headset Mode - Cannot Hear Any Audio

Aug 28, 2012

My Lumia 900 is stuck in headset mode, even when I have pulled the headset out. I cannot hear/talk on the phone unless I go into speaker mode. I cannot hear any music or audio.. If I plug my headset back up I hear everything fine through the headset. I need to be able to use the phone without the headset!

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Nokia Lumia :: 710 Indicator Stuck At 98 Percent Even After Several Hours Of Charging

May 2, 2012

I have a problem with charging my phone, no matter if via usb charger or AC-10 charger that came with the device. The problem is, charging indicator does not stop even after several hours of charging. Battery is charged at 98% or so. It happens very often, but not always.

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Nokia :: N97 Stuck At White Screen With Logo?

Jan 22, 2010

I installed lifetime free ovi maps on to N97 via computer and it worked initially. Then all of a sudden everything went black and phone restarted itself and since then it is stuck on the white screen with nokia logo.I have taken out battery umpteen times and everytime it is stuck. Won't go beyond this point.

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Nokia :: N79 Date On Start Screen Stuck?

Feb 1, 2010

As the title says. The date on the start screen is stuck and doesn't change. Now it's tuesday, but it still says it's monday on the phone. The clock is ok. Also the calendar is ok (events and everything).This happened 3 times in the last month or so. I have a few programs running. The one I'm suspecting the most now is X-Plore (trial version). It's the only extra program that I'm running from a few days before when this bug didn't happen. But I'm not sure, since this is an old bug that happened quite some time before and I don't remember if X-Plore was running then. Also, when I'm entering some numbers on the start screen there is the correct date, but when I clear those numbers it shows the wrong date again. I don't know exactly what fixes it, a restart for sure, but also some other actions I think.

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Nokia :: 5800 Gets Stuck On Loading Screen

Feb 11, 2010

have just updated firmware and it went well but it said there were nokia map updates which I also decided to install it was about complete when an error message came up stating USB connection lost now my phone is stuck on nokia loading screen with no hands and wont turn off Help!

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Galaxy S6 :: Stuck On Boot Screen - Stuck On Setup Connection

Jun 5, 2015

I am stuck on boot screen.. I went into download mode but I keep getting stuck on Setup Connection when I try to flash the stock rom.

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Nokia 2330 :: Phone Stuck On Charging Screen?

Jun 9, 2010

My 2330 model is stuck on the charging screen, with the animated battery thing, even after having charging it for several hours. I've also tried switching the battery which did nothing for me.

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Nokia Nseries :: N8 Stuck Of Dim Logo Screen When Turned Off?

Oct 28, 2012

my mobile was working perfectly fine until I turned it off.And as soon as I turned it off, it got stuck on dim NOKIA logo screen. It vibrates when I slide the side switch. And also when I press the Menu button the Lock screen comes, but when I press the Unlock tab it goes back to NOKIA logo But doesnt do anything else... I really don't want to loose any data... If I wait until it runs out of battery (as the battery was also low, probablly 20-30% left) and then I plug the charger will it start working? I want to keep the hard reset as a very very last option...

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Nokia Nseries :: Ovi Store Stuck On Loading Screen (N8)

Jul 31, 2011

I instaled new ovi store app and it get stuck on loading screen everytime I try to run this app.I tried to reinstall it, I tried to reinstal phone soft and ovi store after and nothing changed. I cant use ovi store at all

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Nokia :: 5530 XM Games Edition Gets Stuck On Splash Screen

Mar 12, 2010

The Ovi Store on my 5530 XM Games Edition just gets stuck on the splash screen and the store itself doesn't even load. How can I fix this?Also I was browsing the Nokia Store and I notice that there is a Nokia Music Headset HS-45, AD 54.....I was wondering if this fully works with the 5530 XM Games Edition because the main reason I want to get this is for music control....And also, does this headset have a mic in it?

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Eseries / Communicators :: E7 Stuck At Boot Screen (white Nokia)

Aug 21, 2011

Yesterday was my first day trying to use my new E7 as my primary phone. I am having a major problem where the phone is stuck at the white nokia log boot screen and it keeps restarting.

In the days before, I updated from the original 13.x firmware to 14.002 though the ovi suite. After about an hour of usage yesterday, I opened the on phone ovi store application and it said an update was required before I could use it, so I let it update OTA. After the update, I opened the application and tried to get Angry Birds Free. The download started, then I pressed an in app button to do something else in the mean time and the phone froze up during the screen transition. Restarted with 8 second power cycle. Back into the ovi store to continue the download, this time the phone restarted on its own halfway through the download. Back into the ovi store a 3rd time to continue the download, phone froze up. Restarted with 8 second power cycle. Wouldn't get past the boot screen.

Yesterday I was able to get the phone to connect to my computer and I attempted to reinstall 14.002 firmware 2x, which seemed to work but I was still stuck. I was able to call Nokia Customer Care and the support person tried some of the same things I did. Then without a sim card in the device we connected to my computer, tried to reinstall firmware, it complained about no sim card. I put an old non-working sim in the device and the home screen came up all of a sudden. So it appeared to be fixed.

I'm back to the same issue today, only now my computer won't connect to the phone. I've tried 10 times. Once it connected but only as a storage drive, not to Ovi Suite.

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Nokia Lumia :: When Moving Away The Lock Screen Apps And Everything On The Screen Looks Very Out Of Color And Blurry?

Nov 17, 2012

When moving away the lock screen.. my apps and everything on the screen looks very out of color and blurry. But it will go back to normal in maybe 2 too 10 seconds.It's been happening frequently and was wondering if it has happened to anybody else and if there's a way to fix it.

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Nokia Lumia :: Nokia Lumia 710 Screen Has Black Dot

Dec 16, 2012

I have my Nokia Lumia 710 and from the beginning there is like a black dot on the screen. First i thought it is above the screen so i could wipe It...but it is not! In is actually under the screen and it really bothers me when i am on white background, on internet or playing games.

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Nokia Lumia :: Screen Capture / Screenshots / Print Screen On WP8?

Nov 5, 2012

how to do this, but press the 'Power button' and 'Start' icon together and briefly. You hear the camera shutter sound, and it's saved in the 'Photo' section in an album called 'Screenshots'.

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Nokia Nseries :: 700 On Latest Belle Got Stuck At Start Up Screen After Factory Reset

Aug 8, 2012

Nokia 700 on latest belle got stuck at start up screen after factory reset

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Nokia Lumia :: Proximity Sensor Stuck In "Detected" State?

Jun 17, 2012

I am unable to end calls on my Lumia 800. As soon as I hit send on a phone call, whether the phone is close to my face or not, the phone goes black, and stays black until the other end hangs up.

I went into the Diagnostics to check the Proximity Sensor and it is stuck in "Detected" mode. My phone has no screen cover and is only about a month old. There's nothing obstructing the top right side corner over the sensor. This behavior didn't begin after any update, and I have no background tasks running (though I don't believe the sensor is available via the APIs anyways).

Since there's a ton of people on xda-developers with the same issue, is there any fix to this or is my phone faulty? Is Nokia aware of this and has there been any effort to contact providers or Lumia 800 customers to let them know this is a major, wide reaching problem with this phone?

OS version 7.10.8107.79
Firmware rev: 1600.2483.8107.11501
Hardware rev: 112.1402.2.4

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Nokia Lumia :: Screen In New 710?

Jan 7, 2013

I recently bought a new Nokia lumia 710 & it's having a problem with it's screen. It's sreen flicker somtime when I switch off the screen with the Hardware button on top. The screen light keeps blinking but nothing is shown on the screen. Is that a hardware problem or a software issue?? Can restoring the phone to factory setting help??What troubleshooting steps can I take to resolve the issue before taking it to the Service Centre?

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Nokia Lumia :: 710 Phone Screen Is Going Off And On?

Nov 22, 2012

I am using Nokia Lumia 710 phone and when I am on call and if I want to perform some operations like (this is just an example.) "putting call on HOLD" then phone screen is going off and on .... sometimes I am not even able to perform any options

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Nokia Lumia :: 822 Screen Won't Turn On

Jan 7, 2013

I recently got a Nokia 822 phone. In three days, the phone's screen froze three time and wouldn't turn back on. I tried plugging the phone into the wall in case the battery was dead. I tried calling the phone. The only thing that worked was pulling the battery and holding the volume down/power button to reboot the phone.

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