Nokia :: E72 - Purple Blur On Screen
Feb 4, 2010
I just recently, about 4 days ago received an E72 in the mail from Nokia's website. I have been using it, and love it so far. The only think is I took my phone out of my pocket today and realized there was a purple blur on the screen. I restarted the phone and it was slightly better. I waited a few minutes and it was gone. Now I am wondering if I should send my phone in to nokia, just to see if the screen is okay and to make sure it doesn't get worse. Let me know what you guys think I should do.Thanks
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Nov 29, 2011
I finally bought a N8 and receved it yesterday after wanting to get one for a year now. I had always held back as I was hoping they would sort the purple screen issue out. I specifically wanted to buy a phone from a proper Australian dealer as I wanted it to be A tick and have 24months warrenty. First thing I did when I got the phone was charge it, turn it on to the analogue clock screen saver, lock the screen and then press the menu/home key. There it was, half the clock was purple! So I was sure I had the fault I was hoping not to get. I was gutted/disappointed. I really thought it could not happen to me. I have not even put my sim card in, used the phone or removed the protective shipping stickers yet
I do not know how to tell the age/build date of my N8 but when I ordered it last week, the dealer was out of stock and had to get new stock In from Nokia in Brisbane I believe. The box/packing looked the same as what I had seen 12 months ago. The phone did not have Anna on it. I do know that the latest N8 from Hong Kong are shipping in newer packaging that show the pink coloured N8 on the box.
I spoke to the shop today and they said this was the first time they had heard of this purple screen issue and that they have had no one else mention it to them. I could not believe it as this is a world wide spread issue. They rang Nokia in Brisbane and Nokia supposedly knew nothing about the 'faulty purple screen' issue. So they are either denying it and there is this huge cover up or they have honestly never heard of it.
Since the shop said it was news to them, maybe that's a good thing and I got 1 in 100 faulty one or something. I know this shop has sold about 37 on ebay plus more from their online shop and retail shop too, so if what they are saying is right, then all those buyers must be happy. I actually bought it from their online store and not on ebay. It gives me hope that mine may have been a one off, but i doubt it.
So I am trying to work out what to do. I think I have every right to get the phone swapped for a new one. Its definitely faulty but what do I do if they send it to Nokia in Brisbane and they say its fine?
-What I want to know is how have other Australian buyers delt with the faulty screen issue here? Has Nokia Australia officially acknowelged the problem? has anyone made them aware of it? Are there any known online shops in Australia selling good nokia N8's with known good screens? Has anyone had a screen replaced with a good one recently? I believe there is a new one with part number MP40 that fixes the purple tint screen, but i have only hear of people in europe getting this screen.
I specifically want to know information and experiences and opinions from Australian N8 buyers and owners who have bought a N8 with pruple screen fault in Australia.
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Jun 9, 2012
just bought it today, no more stock to exchange throughout Malaysia, now I've to go to NCC to get it fixed the purple screen... WTH! it's a repeated problem, it already haunted many N8 (including one of the 2 I own), now this one again... quality dropped..
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Jul 6, 2014
On the M8, I see a bit of blur with going through my home screen or app drawer? It seems to be really noticeable against darker backgrounds.
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Sep 3, 2015
some parts of the screen looks purple/yellow like I pressed too hard or something
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Jun 4, 2014
I just bought my iPhone 5c a few months ago, and a few minutes ago I just realized that the color on the screen has changed colors. The colors on the screen vary depending on how the screen is angled. The colors vary from purple, green, and pink tint. I've tried turning my phone on and off as well as resetting it, and nothing is working. The color tint is just in the middle of my screen from the top to the bottom of my screen; not on the sides, however it is still very hard to see my pictures in my gallery or even use social networking sites or anything for that matter.
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Dec 10, 2014
I just got a Moto X 2014 in the mail and I love everything about it besides the size and the screen. When I turn the brightness down, especially when looking at gray tones, the screen takes on a dark purple color. So, is this normal or should I return the phone?
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Mar 29, 2012
I just bought a new apple iphone 4S and its has green and purple striples on it when not in use, is this norm? I took it back to the Verizonwirless and they said it was from the display protector on the screen?
Info:
iPhone 4S, iOS 5
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Apr 9, 2012
My I phone 4 has 4 purple stripes taking up the whole of the screen. This has happened before ( around 2 weeks ago ). I tried powering down and resetting. The phone had plenty of charge on each occasion that this fault appeared. When it happened previously I left it at home for a week whilst I was away on holiday and when I returned the battery had completely discharged itself. I plugged in the charger and switched the phone on and the fault disappeared so I'm hoping the same happens again.
Info:
iPhone 4, iOS 4
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Jun 27, 2014
I have noticed of late, when using my camera that sometimes I get purple lines going across the screen. This only seems to happen when using the camera via the native Apple "Camera" app. Â
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Jun 2, 2014
My phone's screen suddenly turned bright purple this morning & is now stuck this way. It will not turn off or do a reboot/reset. I've tried plugging it into my computer & the computer doesn't even register it's being plugged in.
Info:
iPhone 4
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Sep 16, 2010
does anyone know how to get my yahoo big purple "Y" icon on my screen, my yahoo email only shows the standard envelope icon.
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May 12, 2014
The notification LED keep blinking with purple color while the screen is off, and I'm sure there's no application with that notification color. How could I know which application is using that color?
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Jun 25, 2014
Looks almost like a bruise on the screen, only when the screen itself is showing black (i.e., screen is on). I must have dropped the phone at some point... any way to fix this?
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May 19, 2012
why does my camera freeze and put a purple stripe on the screen? iphone 4S
Info:
iPhone 4S, iOS 5.1.1
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Jan 5, 2013
When my phone is cold, when i turn it on the screen is purple and green and i need to turn the phone off and on again to fix it, the phone is about a month old. and pointers or warranty information. the picture i added is not my phone but is what it looks like when it messes up
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Apr 1, 2012
Whenever I turn on my phone, the screen does not turn on and blue,purple, and white lines cover the screen.
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Jun 14, 2015
The front facing camera produces a purple line through the top middle of my display and when I snap a photo it remains. Is this hardware? I tested it with the google camera app as well. This is a Samsung Galaxy S6
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Jun 8, 2011
Whenever I exit from the Blur weather widget the screen brightness flickers.
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Jan 9, 2010
I've searched and can't find an answer to this. Lately (more and more) my Tour is taking pics that are purple and half-screen. Anyone know why? Is there something I can do to fix this? I pull my battery every morning and charge my phone every night. Please help, I have a 2 year old who has finally decided to let me take pics of him and now I'm missing the cuteness..
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Jan 13, 2012
Can't log into my Moto Blur account
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Jun 28, 2011
So i've been at this for two days now and i even went to my local t-mobile store.I've updated my phone via my computer since the wifi broke some time ago. Great, but I still wanted to update my phone.The wifi isn't place specific either. i've tried over 10+ locations with wifi (various friends houses, etc.). The message i get is unable to start wifi. what gives?But, after the update, i need to log into motoblur for my phone to be of any use to me at all. Guess what, the wifi doesn't work and I don't have a data plan.So do i have to pay for a data plan just to get this expensive phone to start working again? don't tell me yes because i know this is a solution. however, i don't have the money for a data plan otherwise i would have one already. and no, i don't have the money to even subscribe to one month just so i can "activate" my phone when i've already paid for all those fees.
I've tried doing a hard reset by holding the camera button and power button while the phone was off, then pressing down on the volume key followed by alt L/W. After the reset, the wifi doesn't work. not that i expected it to.I've checked my warranty. it's up. I find it a little peeving that it happen to run out near the same time the wifi broke.any fixes? Because i don't like to spend $400+ on my paper weights when i can go outside and find a rock.
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Aug 21, 2014
When I tried the M8 in the store yesterday there was a slider for the amount of blur depth I wanted. I purchased the phone, but I don't have that option on mine? Am I missing something?
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Jul 3, 2011
I had an issue sometime after the XT came out and called Moto and they wanted me to reset my phone and a few days later the issue was fixed well a few days ago BLUR said that my Myspace account was invalid.I kept ignoring it but accidently removed it instead of pressing back and I've been readding it but it keeps saying my accout is INVALID or some crap! Which is odd because I can login to Myspace through the app preinstalled on the phone but why won't BLUR work.. should I wait a few days and try again?
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Feb 15, 2012
Applications I do not want, use, nor need are taking up resources and I want them to stop of not removed.
Blur social networking, social location, and news are all running and using resources and I want them to stop. How do I correct this debacle?
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Nov 25, 2015
So I just noticed something weird about an hour ago. When using the camera, I find a small, subtle, deformed line. When I zoom in to the area, it gets bigger.
I've tried other camera apps, but it's still there. As far as I know, I did not scratch the lens in any way. I took a video yesterday that doesn't have the line on it.
It was there on the Verizon 12a update, and did not disappear when I got the small update. If it gets to the point, I can easily replace the lens, correct?
Attached are examples of what is happening.
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Sep 16, 2010
I got my update couple of days before...but there is a problem in my contact picture..when i m calling or receiving call contact picture become blur..otherwise if we view the contact then it is ok.
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Aug 1, 2015
My camera blur Photo Shoots Two rating. What should I do ?
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Jun 1, 2015
I bought my self an sony xperia z5 premium... Last dec. 4 2015 and I have a problem while recording videos... If I zoom in the video starts to blur....
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Jul 25, 2015
My secondary camera is perfect. Its been 1 month that the images took primary camera is blured.
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Apr 11, 2013
After changing from sony xperia M5 to sony xperia Z5 i can see big difference in photo especially in indoor and low light photo. Xperia z5 photo are very noisy and no detail when zooming , my old z3 better than z5 and new high midrange m5 better also.
How can beat other new flagahip phone like s6 and note 5 and lg g4 in less detail and noisy pictures.
Also we have a big problem in sony at 20-23 mp in manual mode . No iso settings and no scene can be changed. Sony now have to advertise to sell z5 but the surprise in this camera and bad software.
No iso in 23 mp and 20mp it is a big problem now. We don't need sceen changing in high mp but iso in manual is very necessary.
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