Nokia :: E66 - Missing Key Features - Front Camera - WiFi Connectivity

Aug 23, 2010

I am writing to express my disappointment with the Nokia product I purchased recently.

I bought an E66 handset from Carrefour in Shanghai last month, thinking that it would have full features.

With the Nokia site for China not having any information available in English, I used the Nokia site from Oman (where I am currently living) to research the specifications.

It was not until I returned to Oman that I realized that the E66 sold in China and the E66 sold elsewhere was not actually the same phone.

The phone that I bought is missing key features that persuaded me to buy it in the first place. It is missing:

Front camera.
3G capabilities.
WiFi connectivity.
Lifetime navigation with OviMaps.
Plus a range of other features that I was looking for.

This is marketed as a business phone, yet is missing the features I need to properly conduct business.

I do not understand why a global brand such as Nokia would ensure that the E66 model would have the same features universally.

I am thoroughly upset and disappointed at Nokia; having been a Nokia user for more than 12 years I have been let down by the brand that I have remained loyal to. Essentially, I was misled into buying a very bad phone.

Is there any way that you can explain the reasons behind the difference in the Chinese and Global E66 and/or equip me with an E66 that has the features I am looking for?

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