Nokia :: After Firmware Update Phone Stopped Connecting To Gmail?
Jan 13, 2010
Now it doesn't want to connect to Gmail. Says "Unable to connect to imap.gmail.com Server name or port number may be incorrect". Everything, including the Gmail access was working perfectly until yesterday when I installed the firmware update.I am just curious, how could a reputable company like Nokia release such a **bleep** firmware update? Or this is what we suppose to be getting with this free amature software?
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Jan 13, 2010
My N900 can connect to the internet (I can search in goodle or download and install packages with no issues) but it cannot connect to Skype account. Error message: Authentication failed. It was connecting to Skype just fine before the update. I tried to re-enter the password, of course. I do not want to delete the Skype account and create a new one just yet: I have all my contacts set up already and I am afraid I will loose those merges between Skype and the phone's address book if I delete the existing Skype account. Maybe anyone has any suggestions on what can I try first?
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Apr 21, 2010
having problems with the latest 400.21.013 update. firmware installed fine and data was backedup without any problems. now with the new firmware wi-fi doesn't connect at all. every time i try to turn wi-fi on, an error appears on the screen saying that the wi-fi is used by another app; even though the wi-fi logo was off and none of the apps are using it. after the error the wi-fi logo stays on without any programs even using it and turns off only by booting the device. i haven't also, in my opinion, installed any damaging apps that would use wi-fi without an authrzn, there's only opera mobile, sports tracker, Internet, palringo, and so on. the regular stuff.would anyone have any suggestions to this problem? it would be such a pain in the a** to put it to maintenance.
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Jul 14, 2010
what is the best way to update phone's firmware? (NSU or FOTA) will FOTA get fully updated? risk of updating phones using NSU because of PC faults (power failures, software crashes, etc.) I guess FOTA better than NSU....
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Jul 24, 2010
Got the phone in trade, so no warranty...Phone works perfectly fine before any of this happens. Basically got the nokia software, updated ect. Go to update the firmware and do what the instructions says. It downloads the firmware and starts to install...halfway through says cable disconnected. Clearly it is not, but i do what the instructions says to reconnect it. It tells me to disconnect, take out batter, reinsert usb then battery and then hit retry. Works, but same problem, halfway thought it "disconnects". After trying this about 5 times i give up. I hit cancel. Now the phone is dead, nothing, can't hard reset, can't turn on. NOTHING.Currently have the phone without battery as someone online (googled) had similar situation and he left the phone for 6hours and it magically worked again...i don't think it will work but i have to try...
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Jun 8, 2011
Since the very beginning of the GB update (actually began with the Soak Test), the LED notification stopped working when I get a gmail. At some period shortly after, the notification to the notification bar also suddenly stopped as well. Now, the only way to see if I have a gmail is to go to Goolgle gmail and check.
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May 3, 2012
My Droid 4 was working fine until I updated it with the latest firmware from Verizon/Motorola. Now Gmail doesn't work. I've been to the VZ store and they did a complete reset and still no Gmail.
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Apr 15, 2010
Are there any known issues with Nokia Messaging on an E71 and the recent Firmware v4 upgrade? I recently upgraded to Firmware v400.21.0013 on my Nokia E71. After the upgrade, I can no longer view my Gmail account via Nokia Messaging the front screen.
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Apr 16, 2010
My 5800XM has stopped connecting to the internet.If I go to, say the Ovi Store, I get the frot page, but instead of going to the Store, it returns to the previous screen. The same happens with other websites, too. The phone usually asks how I wish to connect - WAP, wireless network and so on, but it is no longer doing so. I do hope I have just inadvertently changed a setting or something, as I have just got my phone back from being repaired, which took nearly 3 weeks.
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Feb 17, 2010
I have Nokia E71 with latest NMessaging (9.06.24) installed. It worked like a charm for the last 1.5 months but on Feb. 5 Inbox stopped syncing. I have the only mailbox on Gmail connected. The connection icon is green and round as it is supposed to be. Manual Sync clicking does the icon rolling and then nothing happens. My new incoming emails are not in the list. Sent folder is synced just fine. Previous e-mails also work perfectly as I can download truncated messages and attachments. Gmail's own app works perfectly and downloads all new messages.
Nokia, what happened? If you intended Eseries as a Blackberry competitor it is the worst move to disregard the key functionality like emails.Also I purposefully don't want to reinstall anything. Why should I? It is a branded service that must work without "surgery" of any kind. How I can rely on such service that giving no warning just stops working.
You should concentrate on this very important issue and provide you official solution.
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Jul 22, 2010
I recently upgraded the firmware of my Nokia E71 to the latest version i.e. 500-21-009. I followed the instructions in Nokia site and took complete backup before upgrading and restored entire stuff after upgrade. Now, though my settings are intact as it was before upgrade and my operator (Airtel) also confirmed that my GPRS subscription is active, I can not connect to Web nor can check my emails.
Whenever I attempt to browse, it gives an error message saying - 'Connection Not available'! In fact, I checked inserting my CIM card to another Nokia phone and could browse Internet with same GPRS settings as in E71.
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Jul 29, 2010
I recently updated to version V500.21.009 my firmware, and from then on my gallery stopped to support any of my existing files, no images, nor music or video files...I am very frustrated,angry and disappointed and of course, I can't change back to older version firmware .I am planning to buy a new Nokia E72, but if the support for my current phone is so bad I might reconsider my plans and go other way, Apple or HTC.
Current: Nokia E71 V500.21.009
Future: Nokia E72 (Maybe)
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May 28, 2010
I'm base in Sydney Australia and have just received a msg from Nokia that I can update my firmware for my N900.(firmware version 10.2010.19.)The problem is that I receive a message that I could not update because of: poor-quality ,slow or intermittent internet connection. This could also be because of problems with our servers. Is it that NSU does not support N900 and if so why would Nokia sell a phone and not provide software to update the phone with.
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Jun 9, 2010
I wanted to intsall Mail For Exchange, and the Nokia E72 NAM doesnt seem to have it when I bought it (unless you can direct me to it). I decided to follow the instructions to install it, but it requires me to update the ovi store. I dont know if this will update the firmware as well, but i heard that the newest firmware (v031.032 i believe) is very buggy, so i want to avoid this until another firmware comes out.Can someone help? if its already on the phone, i just need to know where it is. If its not on the phone, will updating the ovistore affect anything in terms of new firmware or other sorts? The reason i want to install this is to utilize the google calendar so i dont have to keep plugging the e72 into the computer (and possibly damaging the plastic usb cover).
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Jun 29, 2012
Something wrong in UK, two updates but still old firmware?!No internet sharing or flip working. Is the Nokia bit delayed for lumia 800?
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Feb 11, 2016
I used OTG for a good few months and It appears like after applying the 01078.00027.15506.xxxxx (xxxxx=02005 for me) firmware update to my unlocked dual sim 950XL - i am unable to use OTG - I confirmed flash drives can be read on a 950 dual sim without issue - I also noticed that if I pull the sd card - I can't launch File Explorer. - I can connect the phone/sd to a computer and recognize a flash drive through a continuum dock - so I am not sure if it is hardware or not...
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Oct 25, 2011
When I tried to update the firmware in a Mexican made Nokia C7 (Latest available software for your device: Version::013.016), it said it had the latest but when I updated the same model made in Hungary the firmware was (Latest available software for your device: Version::025.007) much newer than in the former one. Why is this?
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Dec 5, 2012
how can i update firmware my MB300 phone.
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Dec 23, 2015
The 950XL has rebooted 4 times since the firmware update. It still gets very warm not hot though. Keyboard crash is prevalent. The whatsapp app does not open scanner for connecting with whatsapp web.
Should I replace my device with a new one, I have got option till 26th Dec 2015. But will that solve, I have read a number of such complaints on thread, so I don't believe it is hardware.
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Apr 6, 2010
22.007 has been out since forever, and it's basically only the second update since this phone was introduced. Has Nokia forgotten the E72? It sure needs a firmware update:
-Little available memory, applications (especially the browser with a big website) terminate for nothing and "memory full" messages occur very frequently. This is actually the biggest issue.
-The camera application sometimes is quite buggy and even the phone restarts after a photo is taken.
-videos have some lag, especially if you zoom while shooting and using the phone memory doesn't help very much.
-sometimes (especially in the ovi store app) if you start typing in a box the first two letters appear in the opposite order than typed.
-The gallery application can't be terminated using the app manager (by pressing the home button for a couple of seconds) when the app is hidden.
-The trackpad sensitivity could be improved (especially when using it in the browser).
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Aug 9, 2010
i want to update my nokia e75 via usb cable.actual firmware is 110.48.125 new firmware is 202.12.01.i tried it with *#0000#.look for updates.connection failed...i have tried it even over ovi suite and nokia pc suite.firmware is downloaded to my pc. but during installation, i get following report; installation failed, check usb cable ....if i transfer videos or pictures over ovi suite or nokia pc suite, i don"t have any problems. it"s working perfekt without breaking
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Jan 21, 2010
So far it is working fine, battery does not last like my N95. I 've been reading a lot of blogs about people having issues after updating firmware, i am currently running 1.2009.44-1.002
I called Nokia to ask if they have any updates and the rep told me to wait because pple are having issues and they expect to roll one out soon. Soon with no date. My question is, should I update the firmware, and whats the best way to do it so i don't run into issues ?
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Mar 14, 2010
I'm currently running firmware version 20.2.019 and when I put my phone's info (RM-507, product code 0576111) into Nokia's website it tells me V21.2.045 is available. However, when I try to download the firmware via OTA or NSU, it tells me no updates are available. What would be preventing me from updating the firmware? Is there another way to download it or is my only option sending the phone to Nokia?
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Feb 3, 2010
The update seems to be great with the following exeption:
It has rendered the music player almost unusable!
With the previous music player, you could press the "Back" button and it would take you to your list of music or podcasts. Now the "Back" button just dumps you all the way out to the phone's home screen (just like the end button.) Now, in order to go to your playlist you have to "options", "go to music library", "albums (or podcasts or playlist etc)" then find the album or playlist you were playing, then find your song or track. That's 5 more steps than necessary. The back button is very inportant with the way this media player was designed. You can't just eliminate it in such a way. What good is the improved scroling in the music player if you take away our ability to navigete.
This would be such an easy fix. Just make the Music player's "Back" buton do what it used to do instead of duplicating what the "end call" button already does.
The media player on a device is very inportant. The one on this device is very ordinary. But i put up with it because I am a loyal and very very patient nokia user. I waited 8 long months for this update. And now you just took my media player away. You are very close to making a 12 year nokia user switch to Android. Nokia, please give me back my "back" button. and don't make me wait a long time for it.
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Jan 5, 2010
in the last week of 2009 i got a text messege from "MyNokia" service notifying that there was a new firmware update for my n82, the v35 i think. The thing is, until today it is unnavailable in the NSU. Anyone updated it already or still waiting like me?
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Aug 6, 2010
I'm trying to update form the Satio directly but I have some problems in the server settings.
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Jan 17, 2012
After updating it to v40 in November, every single day the phone connects to the internet via 3G/GPRS. At first i didn't noticed it was doing that, just after a month i discoved it. It connects 2 or 3 times every 12hours.I managed to stop it by changing the access point options to ask user name and password, and every time it tries to connect i cancel it.The apps i have are the same i had before the firmware update and the phone didn't behave like it's behaving now.
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Apr 24, 2012
After updating it to v40 months ago in November, every single day the phone connects to the internet via 3G/GPRS. At first i didn't noticed it was doing that, but after a month i discoved it when i was brwosing the Log. It connects 2 or 3 times a day without even asking me!I managed to stop it by changing the access point options to ask user name and password, and every time it tries to connect i cancel it. But doing that everyday since November it's getting on my nerves.The apps i have now are the same i had before the firmware update and the phone didn't behave like that. What the hell is going on?Also, when i turn on the phone there's an annoying "Nokia account" pop-up asking for my password and a "sign in automatic" option. The only thing i've done was updating the firmware to v40. Nothing more.
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Apr 21, 2010
I'd be very interested in hearing (please) users experiences with the latest firmware update for the E71 (v.410.21.010). Is this a worthwhile update, or does it result in more problems than it solves?
I believe that it adds the latest OviMaps with Voice Navigation, but that can be added by a direct download/installation.Are there any other must have components to the v410.21.010 firmware?Having experienced a lot of grief the last time I upgraded my fw <E71-firmware-update-messed-up-data-connections>, I am being slightly more cautious this time.
Nokia E71 SIM free unlocked UK
Mac User
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Jan 21, 2010
I've just attempted to update my E72 to the latest firmware using the OTA feature. In fact I made the upgrade via my WIFI connection. The downlod succeeded, then the E72 updated the firmware and rebooted.The problem is that my E72 isn't rebooting at all. After it switched off (for the reboot cycle) it could not start anymore.When I'm powering it on, the display shows some background activities, then there is a line and finally it switches off.It seems that the firmware update broke the OS. Has anyone encountered a similar behavior ?
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Mar 13, 2010
Finally got my mitts on one of these amazing phones and loving everything about it.However the euphoria is being slowly eroded by Vodafone's lack of support and knowledge of the device.Since taking delivery of the handset on 4th of March, it and I have been unable to find any firmware updates through the normal channels (Nokia's own update page, NSU and the OTA update search can't find any updates beyond the 1.2009.42-11.205.1). According to Vodafone the latest firmware for the device should be 2.2009.51.1.
I know there's a Maemo Flashing Tool available and have downloaded it and the firmware, but I can't get an answer from Vodafone whether this will void my Vodafone warranty.
I'm concerned that as it won't update now, it won't update when Meego hits the servers.
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